Soundbooth "not supported on this architecture" ?
I have 2 Macs, a Mac Pro 2.5Ghz Quad, and a brand new MacBook Pro 2.5Ghz 17".
Clean installation of Adobe CS3 Master Collection on both machines results in two failures, both Prem Pro and Soundbooth. The installer reports failure to install the two apps with "Component install failed."
The application icons have a "no entry"-style icon on them. If you try to run either app, the error message reads "This application is not supported on this architecture". Updates for them seem to install fine.
Obviously, these are both Intel machines. They are both running Leopard 10.5.2. and all current updates are installed. Encore DVD, another Intel-based app seems to be working fine.
Any suggestions?
(I've posted this message on the Premiere Pro forum as well.)
Hi Andrew,
It definitely sounds as if the installation did not complete for Premiere and Soundbooth. My first recommendation would be to run the installer again, and let it reinstall PPro and Soundbooth. (Don't worry, you shouldn't need to run through the ENTIRE installation process again. I share your unspoken pain on how long that process can take.)
If that fails, we can continue troubleshooting, though I'd highly recommend calling Technical Support as they are much better at detecting installation issues than I am able to offer here. Both applications should work exceptionally well on your system.
Durin
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