South africa assistance

i bought iphone 5 in new york.  i live in south africa.
i cannot hear caller on the other side of the call.
no-one wants to repair my phone because its an "international" phone.
Where do i send the phone to in new york to try and get the phone working again?

You would need to send the phone to someone you know in the US to be taken in for service. Then they will need to ship the phone back to you.

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