SPA509G admin 403 Forbidden!

I inherited a single SPA509G from a customer, trying to use it with Asterisk. SW Ver. 7.4.8.a, HW Ver. 1.0.3
I can access the web interface, but when I click "Admin Login" I get only a page "403 Forbidden!".
I've tried factory reset via the phone's menu, disabled/enabled web access, disabled DHCP and used static IP address. Set Transport Protocol to "tftp" and tried upgrading firmware (7.5.2b) from a Windows PC.
No success with either - still can't get past the "/admin" URL.
Any suggestion are greatly appreciated.
Thanks,
Thomas

Thanks Dan - that explains it. Last question: Is there any way to find out who that operator might be - so I can get in touch with them? I have no idea how my customer got this phone and where it came from. The previous IT contractor is no longer available - even if he might have had that information at some point.
Thought: If the phone is trying to "call home" to check in with the provider, there might be some way to figure this out. If not - oh well - some time wasted, but nothing else

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    Last edited by johan1391 (2015-03-07 04:11:12)

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        ... 7 more
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    Madhu.

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