Space added at top when making a pdf from word

Hi there. I created a word doc template for a client and when they create a pdf, it adds about .5" at the top and bottom. I'm not sure why that is ... It creates fine on my end. Any insight? Thanks so much!

You are probably going to have to find out what he is using to create the PDF and possibly check with that software. With the newer WORD, he may be creating with the MS plugins. That may be the problem. In any case, it does not sound like an Acrobat issue, but a 3rd party problem.

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Why do I see incorrect fonts when I create PDFs from Word

When I first started using Acrobat (versions 3 through 5), it was an incredible product because it could create an exact copy of a document I created with a DTP program. I could send that PDF to someone who did not have the DTP program, yet the recipient saw exactly what I created in the DTP program. That's what made Acrobat great. It worked flawlessly.
Now I have Acrobat Pro XI, and I can't create a PDF from Word and get the correct fonts. I've seen quite a few messages on this forum and elsewhere indicating that other people have this problem, too. But I haven't found a solution. I've tried many things that are suggested--embed fonts, don't embed fonts, and different settings. Nothing seems to work. I've spent hours on this insted of doing the job I am paid for (writing). So I'd be very glad if anyone knows how to fix this.
A few specifics:
- Using Word 2010 and Acrobat XI Pro 11.0.3. Windows 64 bit.
- Most fonts are OK, but some appear to be substitutes. For example, some headings that are supposed to be Tahoma bold-italic come out as something different. It's a lighter weight font. I don't know what it is.
- Creation method from Word: Acrobat Tab, Create PDF or File > Save As PDF. Either way I get the wrong fonts.
- Print to Adobe PDF printer DOES produce the correct fonts, but this doesn't help because you don't get bookmarks (which are a critical part of our final PDF product).
- At one point it seemed that a Word setting, File > Options > Save > Preseve fidelty when sharing this document, but it didn't always work.
- I've seen this same problem on four computers, all using Word 2010 and Acrobat Pro XI.
Some messages suggest that rolling back to Acrobat 8 will solve this problem. It's hard to believe that's the only solution.

I was starting to think this might be an issue with font fauxing (I think that's the tech term). You've confirmed it.
Here's what can happen.
Font designers design a font, and (if they have the enthusiasm) bold and italic and bold-italic versions of the font. If you compare carefully, you will see that they are often quite different designs (look at lower case "a" for example, you'll often see that different in italic). Anyway, in an ideal world the font designer has provided four font files. Choose the bold/italic buttons in Word and it (well, actually Windows) picks the right font file.
But Word never forbids you from choosing those buttons even if the font files aren't there. (As an aside, pro design tools like InDesign WILL stop you choosing a style for which there is no font file, because what happens next in Word is considered evil).
If you ask Windows (or Mac OS) to show you a font in italic and there is no italic font file, it will take the regular file and slant each character. This may look different from the italic design font, it may also have different spacing. But to the casual word processor user, all is fine. (The pro designer says "oh my, look at that"). No bold? The font letters get thickened up somehow, often with ugly results, but the casual user is happy, because it's clearly the same font and clearly bolder. These processes are called "fauxing" (from making a faux or fake font).
But what happens in a PDF? PDFs will not faux fonts, and they don't have to. If you make a PDF it's like printing. To print a faux italic font, a slanted font prints. Generally looks no worse than the screen font. To print a faux bold font there are several different techniques, all ugly. One is to print several copies of each letter, slightly set off from each other but overlayed. This isn't only ugly, copy/paste often yields something like BBBOOOLLLDD TTTEEEXXXTTT. Often the printed bold faux font doesn't look much like the screen bold faux font. And here we have your situation exactly.
Now, I see only Tahoma and Tahoma-Bold on my computer too. You could see if anyone seels an Italic/BoldItalic version, or if they are bundled with some Microsoft software (which you'd need to own, the fonts can't be freely copied). But really this is sending the message - use a different font. I'd use Arial, where Windows has had all four files included since Windows 3.1 was released.

Missing images when printing to pdf from Word

When printing to pdf from MS Word 2003 in some cases textboxes and/or images disappear in the target PDF, depending on their position.
Word and Acrobat Standard are the latest updates. If the Word text is converted on a Mac the target pdf has the images present, so it looks like it's a Windows only problem. Any suggestions where to start looking for a fix?

You may have to turn on "display large images" in the preferences.

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I use the term export because that is how it is done in the GIS software that I use - ArcMap 10.
In MS Word I access Adobe Acrobat Pro 9 through the print menu. I am using Windows 7.
I do not always have this trouble, but it started yesterday on a 30 page word doc and then after that, it started on an ArcMap doc.
As for embedding fonts, when I check the Word doc as you suggested, i see many different fonts listed. Some are embedded, some embedded subset, some are not embedded at all. I use styles to manage font types and heading levels. There is nothing fancy about it - all Times New Roman.

Hyperlinks not converting when creating a pdf from Word 2010 to Adobe Acrobat 11.0.6

First off, let me say that these are not table of contents hyperlinks. I have created a document in Word 2010 (not a MAC) with hyperlinks to files residing on our company's intranet. In Word the hyperlinks work great but when I create the pdf, the links do not work. I have converted using both PDFMaker from Word and Create a pdf from within Acrobat. Yes, I have all the boxes checked regarding saving links. The links appear to work partially. Meaning that when I hover the cursor over the link, the pointy finger appears but when I click I get a pop-up message telling me the file could not be opened. Also, when I hover over the hyperlink, the address appears. So, I think it knows there's a link and it tries to open but can't. When I create the file within Adobe the link works - once. When I click on the link I get a pop-up window asking me if I want to save my file before closing. After my response the file closes and the linked file opens. However, when I go back into the file and try the hyperlink again, I get the pop-up telling me the file cannot be opened. HELP! I am at my wits end. After spending hours yesterday trying to research (I think I read every thread related to hyperlinks but I am not using a Mac, table of contents or Adobe 7 around which it seems all the prior questions revolve) and futily creating and recreating the pdf (as if doing the same thing repeatedly would somehow magically work) I am about to give up. This is a document that will be published to our intranet for use by employees which cross-references other documents to which they can refer for additional information. I would prefer to publish a pdf and not a Word document. Any suggestions would be appreciated.

Thanks for your input Bill. I've checked the preferences and "view large images" is turned on. It's not all of the images which are missing, only certain ones do not transfer over to PDF.

When creating a pdf from word, adobe moves my text. What? Why?

Hi,
When I attempt to create a PDF from a Word file online, text slides all over the place and some gets cut off from my text boxes. Why is this?
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cris

Hi Rob,
I apologize, but I'm still not quite understanding your workflow.
You convert a Word doc to PDF and then are you editing the PDF to add a link to somewhere else?
When you attempt this, windows does not respond.
If this is the case, you may want to speak to your IT person. It sounds like a system issue. If I am way off, please provide more detail.
Kind regards, Stacy

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When I want to convert my word-document I first used the "convert to Adobe PDF button" that is shown in the top bar in Word. However each time i used this, it was creating failures making Word shut down. So I decided to try and use the Print to option and the instead of a printer select the Adobe PDF driver. This is working great for except for the fact that it does not
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I'm using Word 2003 SP3 and Adobe Scrobat Professional 8.1.2.
greets sjaaky

THanks for the quick answer, I disabled the accessibility but unfortunantly it didn't resolve the problem. I get this error:
AppName: winword.exe AppVer: 11.0.8202.0 AppStamp:47420667
ModName: winword.exe ModVer: 11.0.8202.0 ModStamp:47420667
fDebug: 0 Offset: 00801e16
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Please indicate the versions of WORD and Acrobat. Also, tell us just how you are creating the PDF. It may be that Deepak's suggestion works, but he has also made an assumption about how you are creating the PDF.

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It is relative, but I don't want it to be. The problem is that I don't see any way in either Acrobat or InDesign to specify that it must be absolute.
It sounds like if I were to keep my working file on a local drive and export from there, it would automatically create an absolute link to the network path, but another designer is also working on the project and needs to be able to access the file. I could also copy the entire working folder to a local drive before exporting each time, or manually update the links in Acrobat from a local copy of the PDF after each export... but these both seem like ridiculous extra steps that shouldn't be necessary.
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When making a pdf from Word using the "Fully Functional PDF" setting in Acrobat 8 Professional, I often get incorrect Acrobat pagination that changes to "1 of 1," 2 of 2," etc. instead of "1 of 2," 2 of 2." Typically, I download both Acrobat and Windows updates, but today that did not help. The only way the pdf pagination is correct is if I choose the "Quick and Simple PDF" selection, but the graphics display is not satisfactory.
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Is it possible to have the crop marks where you want when making a PDF?

Is it possible to have the crop marks where you want when making a PDF?
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When printing to PDF from webpage, the pdf is compressed on the bottom of each page and markedly smaller print. How do I correct this?

When printing to PDF from webpage, the pdf is compressed on the bottom of each page and with markedly smaller print, the top of the page is fine. How do I correct this?

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When i convert to pdf from word some of the letters are getting cut from the bottom

When i convert to pdf from word some of the letters are getting cut from the bottom. the letters appear perfect in word but in pdf these are getting cut from the bottom. when i increase teh spacing between lines then they are ok, but as need it for a book wherein I can't increase the space between lines.

Hi Nakul ,
Could you please explain me the work flow ?How are you trying to convert the PDF?
Is it happening with all the PDF' or any specific one ?
What exact version of Acrobat are you using?
Did you try repair your Acrobat ?If not please try repairing it and see if that works for you .
You might also try to check the update for your version of Acrobat .
Also ,you can go to preferences and under documents see if the first option .i.e Restore last view settings when Reopening documents is check marked or not .
Please try the above mentioned steps and see if that fixes the issue.
Regards
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Space added at top when making a pdf from word

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