Spiceworks new user form

I'm building my portal, and I want to have an online form that allows users to fill out a new user request.  I just have a couple things I'm having trouble with.
1) when an end user clicks submit, it shows them a list of all tickets opened, closed, etc.  How do I remove that.  I just want them to see the submission successful, nothing else.
2) I have one field for first name, another for last name.  for some reason the last name field doesn't' show up on the ticket.
3) When the email comes to me showing a new ticket is created, the subject is ticket # 123 - User.  How do I get that to say New User Request for John Doe?  I selected to boxes to have the fields apply to subject, but it doesn't seem to do it.
This topic first appeared in the Spiceworks Community

If this process needs to happen after the first time that the users logs in, then I would suggest using a PEI (Portal Event Interface). If you can provide more information around your business requirements,w e might be able to suggest another approach.
Phil Orionhttp://www.orionsmith.com

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