Spinning Wheel on Macbook Pro
My 17" bmp runs slowly, with the spinning wheel, on most apps, and accessing webpages. I ran a disk repair which said it corrected some disk errors. Still slow. Ran verify disk and all is OK. However etrecheck as below still shows disk errors and a S.M.A.R.T error. What should I do next.
Problem description:
slow brower and applications. Spinning wheel on a regular basis. Ran Diskuitiity already.
EtreCheck version: 2.1.8 (121)
Report generated February 5, 2015 at 9:47:27 PM EST
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (17-inch, Late 2011) (Technical Specifications)
MacBook Pro - model: MacBookPro8,3
1 2.4 GHz Intel Core i7 CPU: 4-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 870
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1920 x 1200
AMD Radeon HD 6770M - VRAM: 1024 MB
System Software: ℹ️
OS X 10.10.2 (14C109) - Time since boot: 4 days 21:37:23
Disk Information: ℹ️
APPLE HDD HTS727575A9E362 disk0 : (750.16 GB)
S.M.A.R.T. Status: Failing
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 748.93 GB (597.71 GB free) - 15 errors
Core Storage: disk0s2 749.30 GB Online
MATSHITADVD-R UJ-8A8
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
SanDisk ExpCard Adpt
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Applications/CyberGhost 5.app
[not loaded] foo.tap (1.0) [Click for support]
[not loaded] foo.tun (1.0) [Click for support]
/System/Library/Extensions
[loaded] com.rim.driver.BlackBerryUSBDriverInt (0.0.74) [Click for support]
[not loaded] com.rim.driver.BlackBerryUSBDriverVSP (0.0.74) [Click for support]
Launch Agents: ℹ️
[loaded] com.google.keystone.agent.plist [Click for support]
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
[running] com.rim.BBAlbumArtCacher.plist [Click for support]
[running] com.rim.BBLaunchAgent.plist [Click for support]
[running] edu.mit.appinventor.aiStarter.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.cyberghostsrl.CyberghostPrivilegedHelper.plist [Click for support]
[loaded] com.google.keystone.daemon.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Click for support]
[running] com.rim.BBDaemon.plist [Click for support]
[loaded] com.skype.skypeinstaller.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Click for support]
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
[loaded] com.redgiantsoftware.updater.plist [Click for support]
[loaded] net.optimum.iptv.optimumapp.agent.v3.plist [Click for support]
User Login Items: ℹ️
TuneupMyMac UNKNOWN (missing value)
Internet Plug-ins: ℹ️
DirectorShockwave: Version: 12.0.4r144 - SDK 10.6 [Click for support]
Unity Web Player: Version: UnityPlayer version 4.5.3f3 - SDK 10.6 [Click for support]
Default Browser: Version: 600 - SDK 10.10
AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
Silverlight: Version: 5.1.20513.0 - SDK 10.6 [Click for support]
Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
iPhotoPhotocast: Version: 7.0 - SDK 10.8
SharePointBrowserPlugin: Version: 14.4.5 - SDK 10.6 [Click for support]
AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]
JavaAppletPlugin: Version: Java 7 Update 71 Check version
User internet Plug-ins: ℹ️
OctoshapeWeb: Version: 1.0 - SDK 10.8 [Click for support]
Google Earth Web Plug-in: Version: 7.1 [Click for support]
Safari Extensions: ℹ️
AdBlock
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Java [Click for support]
Time Machine: ℹ️
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 748.93 GB Disk used: 151.21 GB
Destinations:
Data [Network]
Total size: 2.00 TB
Total number of backups: 125
Oldest backup: 2012-07-25 04:51:57 +0000
Last backup: 2015-02-05 11:47:28 +0000
Size of backup disk: Adequate
Backup size 2.00 TB > (Disk used 151.21 GB X 3)
Top Processes by CPU: ℹ️
7% WindowServer
2% loginwindow
0% usernoted
0% BBLaunchAgent
0% fontd
Top Processes by Memory: ℹ️
344 MB softwareupdated
219 MB Safari
112 MB com.apple.WebKit.WebContent
73 MB WindowServer
60 MB mds_stores
Virtual Memory Information: ℹ️
161 MB Free RAM
1.37 GB Active RAM
1.23 GB Inactive RAM
1.10 GB Wired RAM
17.73 GB Page-ins
495 MB Page-outs
I got my hard drive replaced and even though the macbook was out of extended warranty, they didn't charge me as this was actually the 3rd replacement. Got home and out of curiosity ran etrecheck again. The drive reported grin but the following things failed:
Problem System Launch Daemons: ℹ️
[failed] com.apple.Kerberos.digest-service.plist [Click for details]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Click for support]
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist [Click for details]
Are these anything to worry about?
Regards.
Similar Messages
-
I keep getting the spinning wheel, and macbook pro seems to be slowing down. How do i fix this without buying software?
Go to system profiler and report back the amount of RAM that you have.
Make sure that you have at least 20% of your hard drive free.
Make sure you don't have a lot of items on your desktop as that can slow things down.
Quit applications that aren't responding or you aren't using and won't be using for a while.
~/Library/Caches Quit all applications and delete this folder. Do a regular delete then do a secure erase on all the items that won't delete.
If it only happens with a certain application (Safari for example)...
1. Quit the application (Safari)
2. Open ~/Library/Preferences and find the file for safari (com.apple.Safari.plist).
3. Put the file in the trash. Do NOT empty the trash yet. Open the application and make sure everything's ok. Now you can delete the file. In Mail if you trash the file, you will get rid or your setup.
Make sure that your dashboard doesn't have too many widgets and use Activity Monitor to see what it's using.
There are ways to disable if you want to.
Make sure that all of your software is up to date.
Repair permissions (it can't hurt)
Don't have a lot of login items.
Your internet browser shouldn't have a lot of extensions.
I hope this helps
Chris -
Horrible lag time, spinning wheel on MacBook Pro
I'm putting this in the OS X Leopard section, but I don't know where it goes.
I'm using OS X 10.5.6 on a MacBook Pro 2.4 GHz Intel Core 2 Duo with 4GB RAM and a 180 GB hard drive that's got 5 GB of space free.
And it has become horribly sluggish.
At first, I noticed that video was stuttering on the internet. First flash video, and then gradually everything. It would play, then it would stick, then it would jump to whatever real-time spot I was at.
Gradually, it has become everything. Even as I'm typing this, I have moments where it will stick, and I keep typing, and the spinning beach ball pinwheel spins for 2 or 3 seconds, and then all my words quickly write into this box.
It happens when I'm scrolling down a page on the internet -- start scrolling, get the spinning wheel, then it scrolls.
It seems to happen system-wide, which is why I've come to this forum.
I even ran Disk Utility, and when I moved away from that window while it was repairing permissions, it stopped... when I returned to that window, it finished working. It feels like there's some memory problem or something.
It was originally just somewhat annoying, but it's become impossible to work with this computer. I'm traveling, so I don't have my original OSX disc to try reinstalling (and anyway, if I did, does that mean I have to reinstall all my other software, too??).
Does anyone have any advice? I've repaired permissions, I've rebooted, I've tried installing OnyX (but I'm not sure what to do with it).
PLEASE HELP. Any advice is welcome. Thanks!ozxx;
I just checked and the drive that's in here is 5400 rpm, apparently. Yikes, that could be a big cause, too.
Not really. The more free disk capacity you have, the more efficient the operation of your HDD. In OS X the system uses the free space for swap files. Remember virtual memory? Same thing. The speed difference between 5400 rpm and 7200 rpm is not as significant as the difference between 160 GB and 320 GB, because of what is called areal density. This enables the drive to read more data on each rotation of the HDD. However, even with a larger (and faster rotational speed) HDD, you need to maintain the 15% contiguous available capacity to avoid serious issues.
In terms of backing up, the most efficient way is to make a full bootable clone of your entire HDD using a utility like SuperDuper or Carbon Copy Cloner. You can then do SmartUpdates/cumulative updates to keep your backup up-to-date. The beauty of cloning is that you can boot your computer from your backup in emergencies, or to run Disk Utilty or other utilities on the internal HDD.
cornelius -
HELP ENDLESS SPINNING WHEEL FREEZES PREMIER PRO
When I open Pr it loads content, gives me the yellow content not loaded screen and then freezes with the spinning wheel. many times. help... project due friday NEED to export
Hello Naviira,
please read all my proposals first, so you can better choose the first step:
1. Maybe you have to activate/deactivate, so please have a look there:
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html
2. Sometimes, we know in the meantime, the "opm.db file" is the culprit. In this case you should delete it.
3. Did you already try "uninstalling and re-installing"? Be careful with (de)installing aso. by (de)installing by your own resources. As much as I regret it and as strange as it may seem I fear it's a challenge for Adobe's Creative Cloud Cleaner Tool. Sometimes - for whatever reasons - CC doesn't "want" to work. In this case you should CC completely delete and reinstall by help of Adobe Creative Cloud Cleaner Tool. (A try to uninstall by own resources is not enough!)
I quote: Adobe Creative Suite Cleaner Tool helps resolve installation problems for Adobe Creative Cloud and Adobe Creative Suite (CS3-CS6) applications. The tool removes installation records for prerelease installations of Creative Cloud or Creative Suite applications. It does not affect existing installations of previous versions of Creative Cloud or Creative Suite applications.
Please use: http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html and follow the prescribed sequence of operations
4. If necessary and for further questions click through http://helpx.adobe.com/contact.html or http://helpx.adobe.com/de/contact.html and if "open" please use chat, I had the best experiences. I quote from Preran: The chat button is activated as soon as there is an agent available to help.
Good luck!
Hans-Günter -
How to fix grey screen and spinning spiral on MacBook pro
How to fix grey screen and spinning spiral on MacBook Pro
The method described above is too complex.
I found a more easy way to solve the Modern app crash problem.
That is to download the legacy driver 296.10 here
http://www.geforce.com/drivers/beta-legacy
Unfortunately, 296.10 and 19x don't solve all problems on Windows 8:
https://discussions.apple.com/thread/4370420 -
Mac book pro will not open past spinning wheel
Mc book pro will not open past spinning wheel
Which model MacBook Pro do you have and which version of OS X are you running?
Please see -> Help us to help you on these forums.
Call back...
Clinton -
I have a MacBook Pro. When surfing the web it will eventually slow to a crawl. When this occurs, there will be a small multi-colored wheel spinning until my latest command is handled. What is causing this and is there a way that I can modify or prevent this from happening? Is there a setting that will prevent this?
When you next have the problem, note the exact time: hour, minute, second.
If you have more than one user account, these instructions must be carried out as an administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Scroll back in the log to the time you noted above. Select any messages timestamped from then until the end of the episode, or until they start to repeat. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting. -
Mid-2010 MacBook Pro: freezing and spinning wheel
Hi there,
I have a mid-2010 MacBook Pro (I know, old) that's been in very good condition. I upgraded my OS to Mavericks in May, which is when it started being slow and crashing/freezing around twice a week. For example, just doing normal things like surfing the web or checking the Airport or battery life will suddenly freeze the cursor which will then turn into the spinning wheel of death. Sometimes I can wait it out if it's a few minutes but sometimes I have to manually turn off the computer and then turn it back on when it's been hours of no change or improvement. I know it's probably best to downgrade back to Snow Leopard but I'd really like to keep my OS. Are there other things I can do to optimize my Mac? I've tried keeping fewer files on the desktop and emptying out the trash often and it seemed to help for a while. Other suggestions?
Thanks for reading!Wow, that post looks like a mess...I will try to make it more readable.
Thanks for your reply. I had to wait a few days for the problem to crop up again. I followed your instructions to the best of my ability. The thing is that the problem (i.e. freezing and spinning wheel) happened at 8:19 and the closest messages in the Console were are time stamped 8:17 and 8:25. So I will put them here for you to look at if you don't mind:
2014-09-03 8:17:00.034 PM com.apple.usbmuxd[22]: _SendAttachNotification Device 6c:3e:6d:35:85:8d@fe80::6e3e:6dff:fe35:858d._apple-mobdev2._tcp.local. has already appeared on interface 5. Suppressing duplicate attach notification.
2014-09-03 8:25:48.000 PM kernel[0]: sav: [EWOULDBLOCK][vnode:0xffffff80243e1780][original:0xffffff80243e1780][callback: 0 count:263 ] onaccessctl_check:1827 result:0 disconnected:0
2014-09-03 8:25:48.000 PM kernel[0]: sav: current scan list:
2014-09-03 8:25:48.000 PM kernel[0]: sav: (pid 37 [mtmd], vnode 0xffffff80243e1780 [/Users/Rose/Library/Application Support/Google/Chrome/Default/Session Storage/004039.log], [context 0xffffff80236087b0] [result 0] [setup 0] [disconnected 0] [vfsbusy 0]) - 1 waiter(s)
2014-09-03 8:25:48.000 PM kernel[0]: sav: available kctl entries: 9
2014-09-03 8:25:48.000 PM kernel[0]: nspace-handler-unblock: did not find token 7629
2014-09-03 8:25:48.490 PM com.apple.mtmd[37]: handler unblock failed. (status=-1/errno=2/token=7629/fd=5)
2014-09-03 8:25:48.490 PM com.apple.mtmd[37]: attempting to thin because of low free space on Macintosh HD by removing
2014-09-03 18:30:17 -0400, estimate 0 bytes to recover, 1 snapshot can be thinned
2014-09-03 8:25:48.000 PM kernel[0]: sav: onaccess_send: NULL target or context; request:0 kctl_entry:0xffffff80234d5000
2014-09-03 8:25:48.000 PM kernel[0]: sav: onaccess_send: not SAV_KCTL_REQ_COMPLETE, return ENOMEM
2014-09-03 8:25:48.000 PM kernel[0]: sav: onaccess_send: NULL target or context; request:0 kctl_entry:0xffffff80234d5000
2014-09-03 8:25:48.000 PM kernel[0]: sav: onaccess_send: not SAV_KCTL_REQ_COMPLETE, return ENOMEM
2014-09-03 8:25:48.000 PM kernel[0]: sav: onaccess_send: NULL target or context; request:0 kctl_entry:0xffffff80234d5000
2014-09-03 8:25:48.000 PM kernel[0]: sav: onaccess_send: not SAV_KCTL_REQ_COMPLETE, return ENOMEM
2014-09-03 8:25:48.000 PM kernel[0]: sav: onaccess_send: NULL target or context; request:0 kctl_entry:0xffffff80234d5000
2014-09-03 8:25:48.000 PM kernel[0]: sav: onaccess_send: not SAV_KCTL_REQ_COMPLETE, return ENOMEM
2014-09-03 8:25:48.000 PM kernel[0]: sav: onaccess_send: NULL target or context; request:3 kctl_entry:0xffffff80234d5000
2014-09-03 8:25:48.000 PM kernel[0]: sav: onaccess_send: SAV_KCTL_REQ_COMPLETE, intercheck_done()
2014-09-03 8:25:50.584 PM com.apple.launchd.peruser.501[198]: Background: [2070] disappeared out from under us (UID: 501 EUID: 501)
2014-09-03 8:25:52.554 PM sandboxd[139]: ([2068]) assistantd(2068) deny file-read-data /Library/Preferences/com.apple.security-common.plist
2014-09-03 8:27:22.580 PM Console[2087]: setPresentationOptions called with NSApplicationPresentationFullScreen when there is no visible fullscreen window; this call will be ignored.
I hope this is not too much text and I hope it makes some sense. The problem happened while I was closing a tab on Chrome, which wasn't anything sketchy, just Facebook, and nothing too unmanagable (it was the only application active). Thanks for your help! -
Hello:
When I open a PDF and try to use the Ctrl F (Find feature), the colorful spin wheel pops up and it spins for a while. When it finishes I get an error box that’s titled ‘Adobe Reader Quit Unexpectantly’. The following is all of the information in that box. I work off of a MACBOOK Pro, version 10.9.2. I have the latest version of Adobe Reader downloaded. Please help, as I need to use the Adobe Reader for my class. I have an assignment due by 11:59pm Monday 3/10.
Error Message Below:
Problem Details and System Configuration
Process: AdobeReader [1423]
Path: /Applications/Adobe Reader.app/Contents/MacOS/AdobeReader
Identifier: com.adobe.Reader
Version: 11.0.06 (11.0.06)
Code Type: X86 (Native)
Parent Process: launchd [157]
Responsible: AdobeReader [1423]
User ID: 501
Date/Time: 2014-03-09 23:34:16.983 -0400
OS Version: Mac OS X 10.9.2 (13C64)
Report Version: 11
Anonymous UUID: 8617A4DB-F5EF-60C5-CADF-243F00035FD6
Sleep/Wake UUID: 72F58578-8A21-4473-8D1D-0802EE6BEAE8
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_PROTECTION_FAILURE at 0x00000000bf7d602c
VM Regions Near 0xbf7d602c:
__LINKEDIT 00000000bab23000-00000000bab25000 [ 8K] r--/rwx SM=COW /System/Library/CoreServices/Encodings/libKoreanConverter.dylib
--> Stack 00000000bbfd7000-00000000bf7d7000 [ 56.0M] ---/rwx SM=NUL
Stack 00000000bf7d7000-00000000bffd7000 [ 8192K] rw-/rwx SM=COW
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.apple.ColorSync 0x96b63cd2 ConversionManager::ApplySequenceToBitmap(CMMConvNode*, CMMEncoDec&, CMMRuntimeInfo*, unsigned long, CMMProgressNotifier*) + 12
1 com.apple.ColorSync 0x96b4d64d CMMProcessBitmap(CMMConversionParams*) + 626
2 com.apple.ColorSync 0x96b4d176 DoApplyTransform + 690
3 com.apple.ColorSync 0x96b4ea70 AppleCMMApplyTransform + 235
4 com.apple.ColorSync 0x96b8bfb8 ColorSyncCMMApplyTransform + 118
5 com.apple.ColorSync 0x96b3a1ad ColorSyncTransformConvert + 200
6 libCGCMS.A.dylib 0x9492ac04 ConvertImageGeneric + 690
7 libCGCMS.A.dylib 0x9492a944 CMSColorWorldConvertData + 33
8 libCGCMS.A.dylib 0x9492aef5 CMSTransformConvertData + 47
9 com.apple.CoreGraphics 0x9b6b9c91 CGCMSTransformConvertData + 56
10 com.apple.CoreGraphics 0x9b6b9c36 CGColorTransformConvertData + 201
11 libRIP.A.dylib 0x91c8acb5 ripc_AcquireFunction + 2033
12 libRIP.A.dylib 0x91c89fa8 ripc_DrawShading + 9462
13 com.apple.CoreGraphics 0x9b6bc711 CGContextDrawShading + 66
14 com.adobe.Acrobat.framework 0x0014656c 0x33000 + 1127788
15 com.adobe.Acrobat.framework 0x0014b961 0x33000 + 1149281
16 com.adobe.Acrobat.framework 0x0014b961 0x33000 + 1149281
17 com.adobe.Acrobat.framework 0x0014b961 0x33000 + 1149281
18 com.adobe.Acrobat.framework 0x0014b961 0x33000 + 1149281
19 com.adobe.Acrobat.framework 0x0014b961 0x33000 + 1149281
20 com.adobe.Acrobat.framework 0x0040bd6d 0x33000 + 4033901
21 com.adobe.Acrobat.framework 0x0053f04e 0x33000 + 5292110
22 com.adobe.Acrobat.framework 0x004aa9d5 0x33000 + 4684245
23 com.adobe.Acrobat.framework 0x004ac0c3 0x33000 + 4690115
24 com.adobe.Acrobat.framework 0x004ace91 0x33000 + 4693649
25 com.adobe.Acrobat.framework 0x004acf98 0x33000 + 4693912
26 com.adobe.Acrobat.framework 0x004abfaf 0x33000 + 4689839
27 com.adobe.Acrobat.framework 0x0053e786 0x33000 + 5289862
28 com.adobe.Acrobat.framework 0x0053dad5 0x33000 + 5286613
29 com.adobe.Acrobat.framework 0x0014539a 0x33000 + 1123226
30 com.adobe.Acrobat.framework 0x00144ec3 0x33000 + 1121987
31 com.adobe.Acrobat.framework 0x001449ca 0x33000 + 1120714
32 com.adobe.Acrobat.framework 0x00145833 0x33000 + 1124403
33 com.adobe.Acrobat.framework 0x0014567b 0x33000 + 1123963
34 com.adobe.Acrobat.framework 0x00144f62 0x33000 + 1122146
35 com.adobe.Acrobat.framework 0x001449ca 0x33000 + 1120714
36 com.adobe.Acrobat.framework 0x00145833 0x33000 + 1124403
37 com.adobe.Acrobat.framework 0x0014567b 0x33000 + 1123963
38 com.adobe.Acrobat.framework 0x00144f62 0x33000 + 1122146
39 com.adobe.Acrobat.framework 0x001449ca 0x33000 + 1120714
40 com.adobe.Acrobat.framework 0x00145833 0x33000 + 1124403
41 com.adobe.Acrobat.framework 0x0014567b 0x33000 + 1123963
42 com.adobe.Acrobat.framework 0x00144f62 0x33000 + 1122146
43 com.adobe.Acrobat.framework 0x001449ca 0x33000 + 1120714
44 com.adobe.Acrobat.framework 0x00145833 0x33000 + 1124403
45 com.adobe.Acrobat.framework 0x0014567b 0x33000 + 1123963
46 com.adobe.Acrobat.framework 0x00144f62 0x33000 + 1122146
47 com.adobe.Acrobat.framework 0x001449ca 0x33000 + 1120714
48 com.adobe.Acrobat.framework 0x00145833 0x33000 + 1124403
49 com.adobe.Acrobat.framework 0x004b6aa7 0x33000 + 4733607
50 com.adobe.Acrobat.framework 0x00119590 0x33000 + 943504
51 com.adobe.Acrobat.framework 0x00145dbd 0x33000 + 1125821
52 com.adobe.Acrobat.framework 0x00144f9e 0x33000 + 1122206
53 com.adobe.Acrobat.framework 0x001449ca 0x33000 + 1120714
54 com.adobe.Acrobat.framework 0x00144814 0x33000 + 1120276
55 com.adobe.Acrobat.framework 0x001440a0 0x33000 + 1118368
56 com.adobe.Acrobat.framework 0x00143d03 0x33000 + 1117443
57 com.apple.AppKit 0x95fea2a8 -[NSView _drawRect:clip:] + 3816
58 com.apple.AppKit 0x95fe8cdf -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 1829
59 com.apple.AppKit 0x95fe7288 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 1264
60 com.apple.AppKit 0x95fe3c67 -[NSView _displayRectIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:] + 3645
61 com.apple.AppKit 0x95fc175c -[NSView displayIfNeeded] + 1414
62 com.adobe.Acrobat.framework 0x00622a6d 0x33000 + 6224493
63 com.adobe.Acrobat.framework 0x0051cd4c 0x33000 + 5152076
64 com.adobe.Acrobat.framework 0x006a6ada 0x33000 + 6765274
65 com.adobe.Acrobat.framework 0x001540e7 0x33000 + 1183975
66 com.adobe.Acrobat.framework 0x0013e1e2 0x33000 + 1094114
67 com.adobe.Acrobat.framework 0x0050c6d3 0x33000 + 5084883
68 com.adobe.Acrobat.framework 0x00d9e22f 0x33000 + 14070319
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359 com.apple.AppKit 0x95fe7288 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 1264
360 com.apple.AppKit 0x95fe3c67 -[NSView _displayRectIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:] + 3645
361 com.apple.AppKit 0x95fc175c -[NSView displayIfNeeded] + 1414
362 com.adobe.Acrobat.framework 0x00622a6d 0x33000 + 6224493
363 com.adobe.Acrobat.framework 0x0051cd4c 0x33000 + 5152076
364 com.adobe.Acrobat.framework 0x006a6ada 0x33000 + 6765274
365 com.adobe.Acrobat.framework 0x001540e7 0x33000 + 1183975
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371 com.adobe.Acrobat.framework 0x00145e92 0x33000 + 1126034
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377 com.apple.AppKit 0x95fea2a8 -[NSView _drawRect:clip:] + 3816
378 com.apple.AppKit 0x95fe8cdf -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 1829
379 com.apple.AppKit 0x95fe7288 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 1264
380 com.apple.AppKit 0x95fe3c67 -[NSView _displayRectIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:] + 3645
381 com.apple.AppKit 0x95fc175c -[NSView displayIfNeeded] + 1414
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398 com.apple.AppKit 0x95fe8cdf -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 1829
399 com.apple.AppKit 0x95fe7288 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 1264
400 com.apple.AppKit 0x95fe3c67 -[NSView _displayRectIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:] + 3645
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417 com.apple.AppKit 0x95fea2a8 -[NSView _drawRect:clip:] + 3816
418 com.apple.AppKit 0x95fe8cdf -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 1829
419 com.apple.AppKit 0x95fe7288 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 1264
420 com.apple.AppKit 0x95fe3c67 -[NSView _displayRectIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:] + 3645
421 com.apple.AppKit 0x95fc175c -[NSView displayIfNeeded] + 1414
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437 com.apple.AppKit 0x95fea2a8 -[NSView _drawRect:clip:] + 3816
438 com.apple.AppKit 0x95fe8cdf -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 1829
439 com.apple.AppKit 0x95fe7288 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 1264
440 com.apple.AppKit 0x95fe3c67 -[NSView _displayRectIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:] + 3645
441 com.apple.AppKit 0x95fc175c -[NSView displayIfNeeded] + 1414
442 com.adobe.Acrobat.framework 0x00622a6d 0x33000 + 6224493
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456 com.adobe.Acrobat.framework 0x00143d03 0x33000 + 1117443
457 com.apple.AppKit 0x95fea2a8 -[NSView _drawRect:clip:] + 3816
458 com.apple.AppKit 0x95fe8cdf -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 1829
459 com.apple.AppKit 0x95fe7288 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 1264
460 com.apple.AppKit 0x95fe3c67 -[NSView _displayRectIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:] + 3645
461 com.apple.AppKit 0x95fc175c -[NSView displayIfNeeded] + 1414
462 com.adobe.Acrobat.framework 0x00622a6d 0x33000 + 6224493
463 com.adobe.Acrobat.framework 0x0051cd4c 0x33000 + 5152076
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465 com.adobe.Acrobat.framework 0x001540e7 0x33000 + 1183975
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476 com.adobe.Acrobat.framework 0x00143d03 0x33000 + 1117443
477 com.apple.AppKit 0x95fea2a8 -[NSView _drawRect:clip:] + 3816
478 com.apple.AppKit 0x95fe8cdf -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 1829
479 com.apple.AppKit 0x95fe7288 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 1264
480 com.apple.AppKit 0x95fe3c67 -[NSView _displayRectIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:] + 3645
481 com.apple.AppKit 0x95fc175c -[NSView displayIfNeeded] + 1414
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494 com.adobe.Acrobat.framework 0x00144814 0x33000 + 1120276
495 com.adobe.Acrobat.framework 0x001440a0 0x33000 + 1118368
496 com.adobe.Acrobat.framework 0x00143d03 0x33000 + 1117443
497 com.apple.AppKit 0x95fea2a8 -[NSView _drawRect:clip:] + 3816
498 com.apple.AppKit 0x95fe8cdf -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 1829
499 com.apple.AppKit 0x95fe7288 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 1264
500 com.apple.AppKit 0x95fe3c67 -[NSView _displayRectIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:] + 3645
501 com.apple.AppKit 0x95fc175c -[NSView displayIfNeeded] + 1414
502 com.adobe.Acrobat.framework 0x00622a6d 0x33000 + 6224493
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Thread 1:: Dispatch queue: NSOperationQueue 0x7a62c400
0 libsystem_kernel.dylib 0x906efb76 __semwait_signal + 10
1 libsystem_c.dylib 0x9be20fb7 nanosleep$UNIX2003 + 219
2 com.apple.Foundation 0x94b54621 +[NSThread sleepForTimeInterval:] + 170
3 com.adobe.Acrobat.framework 0x00a4c569 0x33000 + 10589545
4 com.apple.Foundation 0x94ac234c -[__NSOperationInternal _start:] + 702
5 com.apple.Foundation 0x94ac2081 -[NSOperation start] + 71
6 com.apple.Foundation 0x94ac1fa8 __NSOQSchedule_f + 50
7 libdispatch.dylib 0x93021e11 _dispatch_async_redirect_invoke + 158
8 libdispatch.dylib 0x9301d396 _dispatch_client_callout + 50
9 libdispatch.dylib 0x9301f457 _dispatch_root_queue_drain + 257
10 libdispatch.dylib 0x93020722 _dispatch_worker_thread2 + 39
11 libsystem_pthread.dylib 0x936eadab _pthread_wqthread + 336
12 libsystem_pthread.dylib 0x936eecce start_wqthread + 30
Thread 2:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x906f0992 kevent64 + 10
1 libdispatch.dylib 0x9301f8ad _dispatch_mgr_invoke + 238
2 libdispatch.dylib 0x9301f546 _dispatch_mgr_thread + 52
Thread 3:
0 libsystem_kernel.dylib 0x906ef7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x936ebd1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x936edbd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x913f1682 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore 0x913f18a6 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore 0x913bdcf2 MPWaitOnQueue + 199
6 com.adobe.ACE 0x019f94dc 0x19f7000 + 9436
7 com.adobe.ACE 0x019f9441 0x19f7000 + 9281
8 com.apple.CoreServices.CarbonCore 0x913be2ce PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib 0x936e95fb _pthread_body + 144
10 libsystem_pthread.dylib 0x936e9485 _pthread_start + 130
11 libsystem_pthread.dylib 0x936eecf2 thread_start + 34
Thread 4:
0 libsystem_kernel.dylib 0x906ef7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x936ebd1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x936edbd9 pthread_cond_wait$UNIX2003 + 71
3 com.adobe.AGM 0x01b61f67 0x1b56000 + 48999
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8 libsystem_pthread.dylib 0x936e9485 _pthread_start + 130
9 libsystem_pthread.dylib 0x936eecf2 thread_start + 34
Thread 5:
0 libsystem_kernel.dylib 0x906eaf7a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x906ea16c mach_msg + 68
2 com.apple.CoreFoundation 0x996f0d29 __CFRunLoopServiceMachPort + 169
3 com.apple.CoreFoundation 0x996f0301 __CFRunLoopRun + 1393
4 com.apple.CoreFoundation 0x996efb1a CFRunLoopRunSpecific + 394
5 com.apple.CoreFoundation 0x996ef97b CFRunLoopRunInMode + 123
6 com.apple.AppKit 0x9602cb68 _NSEventThread + 283
7 libsystem_pthread.dylib 0x936e95fb _pthread_body + 144
8 libsystem_pthread.dylib 0x936e9485 _pthread_start + 130
9 libsystem_pthread.dylib 0x936eecf2 thread_start + 34
Thread 6:
0 libsystem_kernel.dylib 0x906f0976 kevent + 10
1 com.adobe.Acrobat.framework 0x00f6d771 0x33000 + 15968113
2 com.adobe.Acrobat.framework 0x00ede593 0x33000 + 15381907
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5 libsystem_pthread.dylib 0x936e9485 _pthread_start + 130
6 libsystem_pthread.dylib 0x936eecf2 thread_start + 34
Thread 7:
0 libsystem_kernel.dylib 0x906eaf7a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x906ea16c mach_msg + 68
2 com.apple.CoreFoundation 0x996f0d29 __CFRunLoopServiceMachPort + 169
3 com.apple.CoreFoundation 0x996f0301 __CFRunLoopRun + 1393
4 com.apple.CoreFoundation 0x996efb1a CFRunLoopRunSpecific + 394
5 com.apple.CoreFoundation 0x996ef97b CFRunLoopRunInMode + 123
6 com.adobe.AcrobatPlugin.EFS 0x055e6876 0x55cf000 + 96374
7 com.apple.Foundation 0x94b26f0e -[NSThread main] + 45
8 com.apple.Foundation 0x94b26e66 __NSThread__main__ + 1426
9 libsystem_pthread.dylib 0x936e95fb _pthread_body + 144
10 libsystem_pthread.dylib 0x936e9485 _pthread_start + 130
11 libsystem_pthread.dylib 0x936eecf2 thread_start + 34
Thread 8:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x906eaf7a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x906ea16c mach_msg + 68
2 com.apple.CoreFoundation 0x996f0d29 __CFRunLoopServiceMachPort + 169
3 com.apple.CoreFoundation 0x996f0301 __CFRunLoopRun + 1393
4 com.apple.CoreFoundation 0x996efb1a CFRunLoopRunSpecific + 394
5 com.apple.CoreFoundation 0x996ef97b CFRunLoopRunInMode + 123
6 com.apple.Foundation 0x94b27095 +[NSURLConnection(Loader) _resourceLoadLoop:] + 381
7 com.apple.Foundation 0x94b26f0e -[NSThread main] + 45
8 com.apple.Foundation 0x94b26e66 __NSThread__main__ + 1426
9 libsystem_pthread.dylib 0x936e95fb _pthread_body + 144
10 libsystem_pthread.dylib 0x936e9485 _pthread_start + 130
11 libsystem_pthread.dylib 0x936eecf2 thread_start + 34
Thread 9:: com.apple.CFSocket.private
0 libsystem_kernel.dylibAcrobat Support
-
My MacBook Pro is stuck on grey loading screen with apple logo and spinning wheel.
PLEASE HELP - Tried to start up my MacBook Pro and I get grey screen w/ apple logo & spinning wheel. It's stuck on this screen. Safe mode didn't help but reveled this: smc read key action error, BOOS key failed, BOPS key failed. Consider rebuild of prelinked kernal com.apple.kext triggers triggered rebuild. IOBluetooth host controller USB transport Suspend Device. I ran verifications/repairs in Disk Utilities, but nothing came back wrong on the reports. I'm a bit panicked, as I use this computer for work and have no other computer to use in the meantime. I should also note that I have very little technical knowledge, so if you can lend your help please keep that in mind when responding. I'd be over the moon if anyone can help.
Startup - Gray, Blue or White screen at boot, w/spinner/progress bar
Startup - Gray Screen
Startup Issues - Resolve
Startup Issues - Resolve (2) -
After upgrading to Yosemite on my macbook pro,the spinning wheel doesn't go away.I have reset the SMC and the PRAM but the problem still persists.Can anyone please help
Try starting in Safe Mode
OS X: What is Safe Boot, Safe Mode?
Try booting to Recovery and repairing the startup disk
OS X: About OS X Recovery - Apple Support
Reinstall Yosemite
OS X Yosemite: Reinstall OS X
This is the Mac Pro desktop forum. I requested your post be moved to the MacBook Pro laptop forum. -
My MacBook Pro is running very slow with the wheel constantly spinning. Can anyone please help?!?!
My MacBook is running very slow and the wheel is constantly spinning. It's not just using the internet as it takes forever to start, open programs, etc. It is even taking me a long time to type in this question as the spinning wheel keeps coming up. Below is the EtreCheck. I would appreciate it if someone could please help me!
EtreCheck version: 1.9.15 (52)
Report generated September 7, 2014 at 11:30:33 PM EDT
Hardware Information: ?
MacBook Pro (13-inch, Mid 2012) (Verified)
MacBook Pro - model: MacBookPro9,2
1 2.5 GHz Intel Core i5 CPU: 2 cores
4 GB RAM
Video Information: ?
Intel HD Graphics 4000 - VRAM: (null)
Color LCD 1280 x 800
System Software: ?
OS X 10.9.4 (13E28) - Uptime: 0 days 5:3:7
Disk Information: ?
TOSHIBA MK5065GSXF disk0 : (500.11 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 499.25 GB (425.17 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-8A8
USB Information: ?
Apple Inc. FaceTime HD Camera (Built-in)
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Thunderbolt Information: ?
Apple Inc. thunderbolt_bus
Gatekeeper: ?
Mac App Store and identified developers
Kernel Extensions: ?
[not loaded] com.sony.driver.dsccamFirmwareUpdaterType00 (1 - SDK 10.6) Support
Launch Daemons: ?
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.google.keystone.daemon.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
Launch Agents: ?
[loaded] com.google.keystone.agent.plist Support
[running] com.sony.SonyAutoLauncher.agent.plist Support
User Launch Agents: ?
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
User Login Items: ?
iTunesHelper
Internet Plug-ins: ?
FlashPlayer-10.6: Version: 14.0.0.176 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 14.0.0.176 - SDK 10.6 Support
Default Browser: Version: 537 - SDK 10.9
o1dbrowserplugin: Version: 5.4.2.18903 Support
SharePointBrowserPlugin: Version: 14.4.4 - SDK 10.6 Support
googletalkbrowserplugin: Version: 5.4.2.18903 Support
Audio Plug-ins: ?
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins: ?
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
3rd Party Preference Panes: ?
Flash Player Support
Time Machine: ?
Time Machine not configured!
Top Processes by CPU: ?
3% WindowServer
0% mdworker
0% Microsoft Excel
0% aosnotifyd
Top Processes by Memory: ?
115 MB Microsoft Excel
115 MB Safari
70 MB Mail
68 MB com.apple.WebKit.WebContent
66 MB com.apple.IconServicesAgent
Virtual Memory Information: ?
1.71 GB Free RAM
1.46 GB Active RAM
161 MB Inactive RAM
685 MB Wired RAM
353 MB Page-ins
0 B Page-outs1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
Don't be put off merely by the seeming complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can read it yourself without disclosing the contents to me or anyone else.
You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
You may not be able to understand the script yourself. But variations of the script have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message.
Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
4. Here's a summary of what you need to do, if you choose to proceed:
☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
5. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts SerialATA 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports ' com.clark.\* \*dropbox \*GoogleDr\* \*k.AutoCAD\* \*k.Maya\* vidinst\* ' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 "` route -n get default|awk '/e:/{print $2}' `" 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB com.apple.AirPortBaseStationAgent 464843899 51 5120 files );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^\([0-9]+\) /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n-\t%s\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' /^ *$|CSConfigDot/d;s/^ */ /;s/[-0-9A-Fa-f]{22,}/UUID/g;s/(ochat)\.[^.]+(\..+)/\1\2/;/Shared/!s/\/Users\/[^/]+/~/g ' ' s/^ +//;/de: S|[nst]:/p;' ' {sub(/^ +/,"")};/er:/;/y:/&&$2<'${p[10]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: [^EO]|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Genesy|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/ / { n++;print;} END { if(n<200) print "com.apple.";} ' ' $3~/[0-9]:[0-9]{2}$/ { gsub(/:[0-9:a-f]{14}/,"");} { print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { print "'${p[41]}'";if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$|'${p[41]}'/ { print $3;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:[^:]+//p ' '/^root$/p' ' !/\/Contents\/.+\/Contents|Applic|Autom|Frameworks/&&/Lib.+\/Info.plist$/ { n++;print;} END { if(n<1100) print "/System/";} ' '/^\/usr\/lib\/.+dylib$/p' ' /Temp|emac/{next};/(etc|Preferences|Launch[AD].+)\// { sub(".(/private)?","");n++;print;} END { print "'${p[41]}'.plist\t'${p[42]}'";if(n<500) print "Launch";} ' ' /\/(Contents\/.+\/Contents|Frameworks)\/|\.wdgt\/.+\.([bw]|plu)/d;p;' 's/\/(Contents\/)?Info.plist$//;p' ' { gsub("^| |\n","\\|\\|kMDItem'${p[35]}'=");sub("^...."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[43]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/{next};/%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/ )||(/v6:/&&$2!~/A/ ) ' ' $1~"lR"&&$2<='${p[25]}';$1~"li"&&$3!~"wpa2";' ' BEGIN { FS=":";p="uniq -c|sed -E '"'s/ +\\([0-9]+\\)\\(.+\\)/\\\2 x\\\1/;s/x1$//'"'";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]$1|p;b=b$1;} END { close(p) if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n [N/A]";"file -b "F|getline T;if(T!~/^(AS.+ (En.+ )?text$|(Bo|PO).+ sh.+ text ex)/) F=F" ("T")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n ...and %s more line(s)\n",l-L);} ' ' /^ +[NP].+ =/h;/^( +D.+[{]|[}])/{ g;s/.+= //p;};' 's/0/Off/p' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / / { print "'"${p[28]}"'";exit;};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9;} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ /V/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' ' /^find: /d;p;' "`S0 44 45`" );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps sudo\ crontab sudo\ iotop top pkgutil 'PlistBuddy 2>&1 -c "Print' whoami cksum kextstat launchctl sudo\ launchctl crontab 'sudo defaults read' stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' defaults\ read scutil sudo\ dtrace sudo\ profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil sudo\ lsof test );c2=(com.apple.loginwindow\ LoginHook '" /L*/P*/loginw*' '" L*/P*/*loginit*' 'L*/Ca*/com.ap*.Saf*/E*/* -d 1 -name In*t -exec '"${c1[14]}"' :CFBundleDisplayName" {} \;|sort|uniq' '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' :${p[35]}\" :Label\" '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$Message' -k Sender kernel -k Message Req 'bad |Beac|caug|dead[^bl]|FAIL|fail|GPU |hfs: Ru|inval|jnl:|last value [1-9]|n Cause: -|NVDA\(|pagin|proc: t|Roamed|rror|ssert|Thrott|tim(ed? ?|ing )o|WARN' -k Message Rne 'Goog|ksadm|SMC:| VALI|xpma' -o -k Sender fseventsd -k Message Req 'SL' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cgh] ! -name *ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '-L {/{S*/,},}L*/Lau* -type f' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,E}* {/,}L*/{A*d,Ca*/*/Ex,Co{mpon,reM},Ex,Inter,iTu*/*P,Keyb,Mail/B,Pr*P,Qu*T,Scripti,Sec,Servi,Spo,Widg}* -path \\*s/Resources -prune -o -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,pam.d/*,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t /S*/L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers\ "${p[N5]}" -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' '+c0 -i4TCP:0-1023' com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' "+c0 -l|awk '{print(\$1,\$3)}'|sort|uniq -c|sort -n|tail -1|awk '{print(\$2,\$3,\$1)}'" );N1=${#c2[@]};for j in {0..9};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents launchd Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching SATA Descriptors );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};';done;A7(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0(){ [[ "$v" ]]&&echo "$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "$s"<<<"$v"`&&C1 1 $1;};for i in 1 2;do for j in 0 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;D20 0 $((N1+1)) 2;D10 0 $N1 1;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 50;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 14 12 14;D22 6 36 13 15;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D22 35 49 61 51;D22 11 17 17 20;for i in 0 1;do D22 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A2 19 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;A2 4 20 21;B7 6;B2 9;A4 14 7 52 9;B2 10;B6 9 10 4;C3 25;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D13 21 0 32 19;D13 10 42 32 40;D22 29 35 46 39;};D13 14 1 48 42;D12 34 43 53 44;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 26 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D23 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 20 42 32 41;D13 14 2 48 43;D13 4 5 32 1;D13 4 3 60 5;D12 26 48 49 49;B3 4 22 57;A1 26 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D23 22 9 37 7;A7;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
8. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report what happened. No harm will be done.
12. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed. -
I use my MacBook Pro (Late 2009) for EVERYTHING and I have loaded so many apps, even doubles of some, I think! My computer is running really SLOW and I think it is because I don't have enough memory.
I just installed the new Adobe CS6 and that was a BIG mistake. The spinnning wheel of death doesn't stop! I wish I could load that program on my computer so I can use it "on the go", but I can't stand the spinning wheel!
I want to clean up my computer and get rid of EVERYTHING on it!! Then, re-install the factory settings to run Lion. I believe this will make the wheel stop spinning.
However, how do I make sure that all of the extra stuff that is attached to the app, ( including all the cache') is deleted too? I don't want to have to buy MacKeeper!
I am hoping the computer wizards or the apple team can give me an answer on how to clean up everything and start over. I have saved everything on my desktop mac.Thank you so much for the help! I had heard bad things about MacKeeper and I don't want to screw up my macbook any more than it already is! I will do as you suggest. Do you believe this is the best solution for the problem I described?
Should I load my Adobe Creative Suite 6 (in the cloud version) on an external hard drive?
I am so tired of this spinning wheel....should I avoid putting the CS6 on my macbook pro altogether?
I have it on my desk top mac, but wanted to be able to take the photo editing with me when I am "out and about". I know I should probably buy the ipad, which would transport much easier, but even the ipad probably doesn't have the capacity to hold all the Adobe CS6 apps, correct? -
Macbook Pro 13-inch Late 2011 with constant Spinning Wheel of Death (SWOD)
Hi Guys!
I really have a problem with the Spinning Wheel of Death and slow performance all the time. It suddently started after upgrading to OS X Mavericks.
These are the things i've tried so far:
- Boot up in Safe Mode and Internet Recovery Mode to repair disc permissions and disc = No Errors found at all
- Used SMARTreporter but everything returned as OK
- Installed 16GB of ram installed
- Looked in Activity Monitor, but everything appears to be okay with both RAM, CPU and HD
- Boot with Apple Hardware Test = Everything OK
- Booted up in Internet Recovery and erased the entire HD, clean installed OS X Lion (the OS i bought the Macbook Pro with)
First i thought it was a problem with my HD or my RAM. But everything is returning the OK result. I really hope some of you out there can help me, cause right now its realy hard to use it at the University. It looks like its a software problem, but i can't figure it out.
Made a test in EtreCheck and these are the results from it:
Hardware Information:
MacBook Pro (13-inch, Late 2011)
MacBook Pro - model: MacBookPro8,1
1 2.8 GHz Intel Core i7 CPU: 2 cores
16 GB RAM
Video Information:
Intel HD Graphics 3000 - VRAM: 512 MB
System Software:
Mac OS X 10.7.5 (11G63) - Uptime: 0 days 0:44:46
Disk Information:
TOSHIBA MK7559GSXF disk0 : (750,16 GB)
disk0s1 (disk0s1) <not mounted>: 209,7 MB
Macintosh HD (disk0s2) / [Startup]: 749,3 GB (712,02 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
OPTIARC DVD RW AD-5970H
USB Information:
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
FireWire Information:
Thunderbolt Information:
Apple, Inc. MacBook Pro
Launch Daemons:
[System] com.adobe.fpsaud.plist 3rd-Party support link
[System] com.microsoft.office.licensing.helper.plist 3rd-Party support link
[System] com.oracle.java.Helper-Tool.plist 3rd-Party support link
Launch Agents:
[System] com.oracle.java.Java-Updater.plist 3rd-Party support link
User Launch Agents:
[not loaded] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
[not loaded] com.spotify.webhelper.plist 3rd-Party support link
[not loaded] com.valvesoftware.steamclean.plist 3rd-Party support link
User Login Items:
iTunesHelper
Dropbox
SMARTReporter
Internet Plug-ins:
FlashPlayer-10.6: Version: 12.0.0.70 - SDK 10.6 3rd-Party support link
QuickTime Plugin: Version: 7.7.1
AdobePDFViewerNPAPI: Version: 11.0.0 - SDK 10.6 3rd-Party support link
Flash Player: Version: 12.0.0.70 - SDK 10.6 3rd-Party support link
AdobePDFViewer: Version: 11.0.0 - SDK 10.6 3rd-Party support link
SharePointBrowserPlugin: Version: 14.1.0 3rd-Party support link
JavaAppletPlugin: Version: Java 7 Update 51 3rd-Party support link
Audio Plug-ins:
iSightAudio: Version: 7.7.1 - SDK 10.7
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.3 - SDK 10.7
3rd Party Preference Panes:
Flash Player 3rd-Party support link
Java 3rd-Party support link
Old Applications:
None
Time Machine:
Time Machine not configured!
Top Processes by CPU:
3% WindowServer
1% EtreCheck
1% activitymonitord
1% Microsoft Word
1% Activity Monitor
Top Processes by Memory:
115 MB WebProcess
82 MB Microsoft Word
66 MB Safari
49 MB WindowServer
49 MB Finder
Virtual Memory Information:
13.50 GB Free RAM
873 MB Active RAM
234 MB Inactive RAM
1.42 GB Wired RAM
336 MB Page-ins
0 B Page-outsPlease read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you boot, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to boot and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. It will be slow, but there should be no beachballing. Same problem?
After testing, reboot as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2. -
Again,
My macbook pro just frooze while on-line. I got the rainbow wheel spinnin and it wouldn't stop I tried to do a force quit and I was unable to do that. So I held down the power button. Now when I try to restart it I can't get by the while page with the apple symbol on it. All I have is the grey circle spinning continuosly like it is working. I tried a command S when I started it back up and checked the HD and rebooted, still can't get by the startup page. Any suggestions?I'm having the same problem. I started an automatic upgrade that then got "stuck" for hours. I did a hard shut down and now all I get when I try to reboot is the spinning wheel. I haven't done a backup in 3 months and can't afford to lose everything in a reinstall. Any suggestions?
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