SplashID 7.1 crashing after migrating to a new MacBook Pro
I just bought a new MacBook Pro (Retina 15") and migrated all my apps & files from my old MacBook Pro which was already running Mavericks. I can no longer open SplashID 7.1, It crashes upon opening. I have tried reinstalling it, however the reinstalled application is using the existing library, as it asks for my password, not my registration code. I have run disk permission verification. The following is what I get when trying to open. Can anyone help? I really need to access both my desktop and my iPhone versions.
Process:
SplashID Safe [653]
Path:
/Applications/SplashID Safe.app/Contents/MacOS/SplashID Safe
Identifier:
com.splashdata.splashidmac
Version:
7.1 (7.1)
Code Type:
X86 (Native)
Parent Process: launchd [174]
Responsible:
SplashID Safe [653]
User ID:
502
Date/Time:
2013-12-17 15:54:11.642 -0800
OS Version:
Mac OS X 10.9.1 (13B3116)
Report Version: 11
Anonymous UUID: E3C6D03E-4F9B-1CE1-8D28-CA5CD3F71689
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x000000000000002e
VM Regions Near 0x2e:
--> __PAGEZERO
0000000000000000-0000000000001000 [
4K] ---/--- SM=NUL /Applications/SplashID Safe.app/Contents/MacOS/SplashID Safe
VM_ALLOCATE
0000000000001000-000000000001e000 [ 116K] ---/--- SM=NUL
Application Specific Information:
Performing @selector(lockPanelOK:) from sender NSButton 0x7c861c10
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.splashdata.splashidmac
0x000e1513 0x1e000 + 800019
1 com.splashdata.splashidmac
0x000691ea 0x1e000 + 307690
2 com.splashdata.splashidmac
0x0008fa0c 0x1e000 + 465420
3 com.splashdata.splashidmac
0x00033bb2 0x1e000 + 89010
4 libobjc.A.dylib
0x99d022af -[NSObject performSelector:withObject:] + 70
5 com.apple.AppKit
0x95fb6c35 -[NSApplication sendAction:to:from:] + 438
6 com.apple.AppKit
0x95fb6a3d -[NSControl sendAction:to:] + 102
7 com.apple.AppKit
0x96005fcb -[NSCell _sendActionFrom:] + 159
8 com.apple.AppKit
0x960212ea -[NSCell trackMouse:inRect:ofView:untilMouseUp:] + 2465
9 com.apple.AppKit
0x96020521 -[NSButtonCell trackMouse:inRect:ofView:untilMouseUp:] + 513
10 com.apple.AppKit
0x9601fb45 -[NSControl mouseDown:] + 690
11 com.apple.AppKit
0x95f9be4d -[NSWindow sendEvent:] + 11953
12 com.apple.AppKit
0x95f37cad -[NSApplication sendEvent:] + 4034
13 com.apple.AppKit
0x961084e8 -[NSApplication _modalSession:sendEvent:] + 1236
14 com.apple.AppKit
0x96107f35 -[NSApplication _realDoModalLoop:peek:] + 965
15 com.apple.AppKit
0x96107b5d -[NSApplication _doModalLoop:peek:] + 209
16 com.apple.AppKit
0x96106536 -[NSApplication runModalForWindow:] + 235
17 com.splashdata.splashidmac
0x00032aea 0x1e000 + 84714
18 com.splashdata.splashidmac
0x0003ea42 0x1e000 + 133698
19 com.splashdata.splashidmac
0x0002237d 0x1e000 + 17277
20 com.apple.Foundation
0x95625692 __57-[NSNotificationCenter addObserver:selector:name:object:]_block_invoke + 49
21 com.apple.CoreFoundation
0x947327e4 __CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER__ + 20
22 com.apple.CoreFoundation
0x946143fb _CFXNotificationPost + 3435
23 com.apple.Foundation
0x95613ebf -[NSNotificationCenter postNotificationName:object:userInfo:] + 92
24 com.apple.AppKit
0x95d927d5 -[NSApplication _postDidFinishNotification] + 367
25 com.apple.AppKit
0x95d92475 -[NSApplication _sendFinishLaunchingNotification] + 239
26 com.apple.AppKit
0x95d8eda4 -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 840
27 com.apple.AppKit
0x95d8e691 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 277
28 libobjc.A.dylib
0x99d02304 -[NSObject performSelector:withObject:withObject:] + 77
29 com.apple.Foundation
0x956343fa __76-[NSAppleEventManager setEventHandler:andSelector:forEventClass:andEventID:]_block_invoke + 121
30 com.apple.Foundation
0x95633f31 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 430
31 com.apple.Foundation
0x95633d3b _NSAppleEventManagerGenericHandler + 218
32 com.apple.AE
0x917d1b15 aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned long, unsigned char*) + 387
33 com.apple.AE
0x917a0ed6 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 44
34 com.apple.AE
0x917a0dce aeProcessAppleEvent + 318
35 com.apple.HIToolbox
0x918577c1 AEProcessAppleEvent + 55
36 com.apple.AppKit
0x95d8a3a8 _DPSNextEvent + 1089
37 com.apple.AppKit
0x95d89ad0 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 119
38 com.apple.AppKit
0x95d7c35c -[NSApplication run] + 727
39 com.apple.AppKit
0x95d651f8 NSApplicationMain + 1165
40 com.splashdata.splashidmac
0x0001fe01 0x1e000 + 7681
41 com.splashdata.splashidmac
0x0001fd65 0x1e000 + 7525
Thread 1:
0 libsystem_kernel.dylib
0x9ac33046 __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x93fcedcf _pthread_wqthread + 372
2 libsystem_pthread.dylib
0x93fd2cce start_wqthread + 30
Thread 2:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib
0x9ac33992 kevent64 + 10
1 libdispatch.dylib
0x9bb178bd _dispatch_mgr_invoke + 238
2 libdispatch.dylib
0x9bb17556 _dispatch_mgr_thread + 52
Thread 3:
0 libsystem_kernel.dylib
0x9ac33046 __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x93fcedcf _pthread_wqthread + 372
2 libsystem_pthread.dylib
0x93fd2cce start_wqthread + 30
Thread 4:
0 libsystem_kernel.dylib
0x9ac33046 __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x93fcedcf _pthread_wqthread + 372
2 libsystem_pthread.dylib
0x93fd2cce start_wqthread + 30
Thread 5:
0 libsystem_kernel.dylib
0x9ac33046 __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x93fcedcf _pthread_wqthread + 372
2 libsystem_pthread.dylib
0x93fd2cce start_wqthread + 30
Thread 6:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib
0x9ac2df7a mach_msg_trap + 10
1 libsystem_kernel.dylib
0x9ac2d16c mach_msg + 68
2 com.apple.CoreFoundation
0x9467af69 __CFRunLoopServiceMachPort + 169
3 com.apple.CoreFoundation
0x9467a541 __CFRunLoopRun + 1393
4 com.apple.CoreFoundation
0x94679d5a CFRunLoopRunSpecific + 394
5 com.apple.CoreFoundation
0x94679bbb CFRunLoopRunInMode + 123
6 com.apple.Foundation
0x9567e0b5 +[NSURLConnection(Loader) _resourceLoadLoop:] + 381
7 com.apple.Foundation
0x9567df2e -[NSThread main] + 45
8 com.apple.Foundation
0x9567de86 __NSThread__main__ + 1426
9 libsystem_pthread.dylib
0x93fcd5fb _pthread_body + 144
10 libsystem_pthread.dylib
0x93fcd485 _pthread_start + 130
11 libsystem_pthread.dylib
0x93fd2cf2 thread_start + 34
Thread 7:: com.apple.CFSocket.private
0 libsystem_kernel.dylib
0x9ac32ace __select + 10
1 com.apple.CoreFoundation
0x946cadc6 __CFSocketManager + 1158
2 libsystem_pthread.dylib
0x93fcd5fb _pthread_body + 144
3 libsystem_pthread.dylib
0x93fcd485 _pthread_start + 130
4 libsystem_pthread.dylib
0x93fd2cf2 thread_start + 34
Thread 8:
0 libsystem_kernel.dylib
0x9ac33046 __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x93fcedcf _pthread_wqthread + 372
2 libsystem_pthread.dylib
0x93fd2cce start_wqthread + 30
Thread 9:
0 libsystem_kernel.dylib
0x9ac33046 __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x93fcedcf _pthread_wqthread + 372
2 libsystem_pthread.dylib
0x93fd2cce start_wqthread + 30
Thread 10:
0 libsystem_kernel.dylib
0x9ac33046 __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x93fcedcf _pthread_wqthread + 372
2 libsystem_pthread.dylib
0x93fd2cce start_wqthread + 30
Thread 11:
0 libsystem_kernel.dylib
0x9ac33046 __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x93fcedcf _pthread_wqthread + 372
2 libsystem_pthread.dylib
0x93fd2cce start_wqthread + 30
Thread 12:
0 libsystem_kernel.dylib
0x9ac2df7a mach_msg_trap + 10
1 libsystem_kernel.dylib
0x9ac2d16c mach_msg + 68
2 com.apple.CoreFoundation
0x9467af69 __CFRunLoopServiceMachPort + 169
3 com.apple.CoreFoundation
0x9467a541 __CFRunLoopRun + 1393
4 com.apple.CoreFoundation
0x94679d5a CFRunLoopRunSpecific + 394
5 com.apple.CoreFoundation
0x94679bbb CFRunLoopRunInMode + 123
6 com.apple.AppKit
0x95f33f18 _NSEventThread + 283
7 libsystem_pthread.dylib
0x93fcd5fb _pthread_body + 144
8 libsystem_pthread.dylib
0x93fcd485 _pthread_start + 130
9 libsystem_pthread.dylib
0x93fd2cf2 thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x7b634290 ecx: 0x0000002e edx: 0x00000001
edi: 0x00000000 esi: 0x0006915b ebp: 0xbffe12c8 esp: 0xbffe12c8
ss: 0x00000023 efl: 0x00010293 eip: 0x000e1513 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x0000002e
Logical CPU:
0
Error Code:
0x00000004
Trap Number:
14
Binary Images:
0x1e000 - 0x1cefe7 +com.splashdata.splashidmac (7.1 - 7.1) <D0F21FA6-C150-32D5-ABF6-F1F2012805A3> /Applications/SplashID Safe.app/Contents/MacOS/SplashID Safe
0x1ff000 - 0x1ffff7 libgenkit.dylib (1) <84BB06AA-B775-417E-055E-4A40AB03771F> /usr/lib/libgenkit.dylib
0x205000 - 0x212ff7 com.apple.StoreKit (1.0 - 232.2) <2E22CB44-7D55-338C-83A3-A7968B1EF8D9> /System/Library/Frameworks/StoreKit.framework/Versions/A/StoreKit
0x21e000 - 0x229ffa com.apple.CommerceCore (1.0 - 42) <FB799100-F7E7-3515-AB46-C09E1A85C3E6> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore
0x1a0e000 - 0x1a12ffd com.apple.audio.AppleHDAHALPlugIn (2.5.8 - 2.5.8fc1) <A70D7ECC-2D6F-35D7-B82B-A7BBE05A0F3E> /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bun dle/Contents/MacOS/AppleHDAHALPlugIn
0x2ed0000 - 0x30d0ffd com.apple.audio.units.Components (1.9 - 1.9) <973BA48C-DDDF-362F-A862-620168BA8E9C> /System/Library/Components/CoreAudio.component/Contents/MacOS/CoreAudio
0x3165000 - 0x3367ff7 com.apple.audio.codecs.Components (4.0 - 4.0) <B9058321-01B9-3C8C-880B-4D8699A707A0> /System/Library/Components/AudioCodecs.component/Contents/MacOS/AudioCodecs
0x8febc000 - 0x8feee417 dyld (239.3) <4B280BB1-55F8-313F-86A6-8ADD644ED69E> /usr/lib/dyld
0x90008000 - 0x9000fff2 com.apple.NetFS (6.0 - 4.0) <D295AB6B-CB1D-39E3-9D2F-42273D928D70> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x90010000 - 0x90038fff libsystem_info.dylib (449.1.3) <3FE52670-FFEE-3D04-ADE7-EA69BC00B066> /usr/lib/system/libsystem_info.dylib
0x90039000 - 0x900d1ff7 com.apple.Metadata (10.7.0 - 800.12.2) <5E9EA0AC-EE9E-362E-9DAC-9B7D21A53A2A> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x900db000 - 0x903dcff7 com.apple.CoreServices.CarbonCore (1077.14 - 1077.14) <42E10BD1-995B-3FB4-8A6D-5FD071FB8BD1> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x9050b000 - 0x9050dfff libquarantine.dylib (71) <39FC7A3E-9508-3C82-9945-4E4229742FEC> /usr/lib/system/libquarantine.dylib
0x907c9000 - 0x9083cfff com.apple.SearchKit (1.4.0 - 1.4.0) <B07169DD-5577-3898-8146-0E63A5FD31DF> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x9083d000 - 0x90856fff com.apple.Kerberos (3.0 - 1) <B5231442-5643-3605-8464-8F654A4C5019> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x90857000 - 0x9086ffff com.apple.CFOpenDirectory (10.9 - 173.1.1) <630A5CCF-8FC3-379D-B0BD-41DCE1F0B624> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
0x90870000 - 0x908f0ff7 com.apple.CoreServices.OSServices (600.4 - 600.4) <21FF2945-32B7-3ABD-ACBB-5533241999D8> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x908f1000 - 0x9092eff7 libauto.dylib (185.5) <CD008E66-4A0C-35F5-8D72-80D76A716A03> /usr/lib/libauto.dylib
0x9092f000 - 0x90947ff7 libsystem_malloc.dylib (23.1.10) <689AB95D-FF71-364E-B6C7-7EFD1E4CB7E6> /usr/lib/system/libsystem_malloc.dylib
0x90948000 - 0x909b1fff com.apple.SystemConfiguration (1.13 - 1.13) <542075CD-9085-3F30-B84B-DD0277D6A40E> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x909b2000 - 0x909cdff5 com.apple.openscripting (1.4 - 157) <5C161A52-8D2F-3D56-A988-05727BED7A59> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x90b96000 - 0x90ba0fff com.apple.bsd.ServiceManagement (2.0 - 2.0) <907F726B-BA7D-360C-8E46-02DB99DD903A> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManage ment
0x90ba1000 - 0x90baafff com.apple.speech.recognition.framework (4.2.4 - 4.2.4) <E2A5F1E3-2B8A-3E85-8559-18B1A29AE271> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x90bb2000 - 0x90cc4ffc libsqlite3.dylib (158) <A1CDF363-AB65-3D3F-B62C-171C01DEE337> /usr/lib/libsqlite3.dylib
0x90cc5000 - 0x90da0ff7 com.apple.LaunchServices (572.23 - 572.23) <7E52FB5C-9ECF-3CB9-BF18-6652B8D8CDE0> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x90da1000 - 0x90dbeffb libresolv.9.dylib (54) <3EC12A7F-6BA1-3976-9F1F-6A4B76303028> /usr/lib/libresolv.9.dylib
0x90dbf000 - 0x90dfbff4 com.apple.RemoteViewServices (2.0 - 94) <C08AC054-A318-3BC8-9634-510B39493C52> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/Remot eViewServices
0x90dfc000 - 0x90dfcfff libkeymgr.dylib (28) <43297D93-111A-3880-AE0D-55C7404C52DC> /usr/lib/system/libkeymgr.dylib
0x90dfd000 - 0x90e72ffb com.apple.framework.IOKit (2.0.1 - 907.1.13) <86D72735-9DFB-35C8-83F7-CE0DCF17D354> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x90e73000 - 0x90e87ff9 com.apple.MultitouchSupport.framework (245.13 - 245.13) <6860A0D0-3654-3B02-B2E9-C4D2637167B8> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
0x90e88000 - 0x90e90fff liblaunch.dylib (842.1.4) <3E946C2F-76B5-3980-BC07-30D78BBD3279> /usr/lib/system/liblaunch.dylib
0x90e91000 - 0x90f5eff7 com.apple.backup.framework (1.5.1 - 1.5.1) <DDA29C05-3FBA-3E8C-9EB7-97D5871C9257> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x90fff000 - 0x91011fff libbsm.0.dylib (33) <1BE92DB5-0D2F-3BB5-BCC6-8A71EF2A3450> /usr/lib/libbsm.0.dylib
0x91012000 - 0x912fcfd2 com.apple.vImage (7.0 - 7.0) <D94F266B-B1E3-3734-8C6C-CB4EF655F411> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x91418000 - 0x9145eff7 libFontRegistry.dylib (127) <BB1B8711-BEC9-3D0B-8C8D-9697039EE033> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x915ac000 - 0x915d7ff5 com.apple.ChunkingLibrary (2.0 - 155.1) <87D1076A-1EC8-3C26-93DB-E4AD394A45AF> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/Chunking Library
0x91635000 - 0x9168bff6 com.apple.ScalableUserInterface (1.0 - 1) <30203384-7230-356E-BF47-76307CD21148> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableU serInterface.framework/Versions/A/ScalableUserInterface
0x9168c000 - 0x91738ffb libvMisc.dylib (423.32) <43873EFF-FB43-3301-BEE8-F2C3A046D7A6> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x91739000 - 0x91795ffa com.apple.print.framework.PrintCore (9.0 - 428) <68C13032-D1B7-31C7-968B-E4C6325A0DA7> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x91796000 - 0x917f4ffd com.apple.AE (665.5 - 665.5) <58CF4AC0-2F2E-3C4F-8075-636CD45A6130> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x917f5000 - 0x917f8ff9 com.apple.TCC (1.0 - 1) <DE9FBF11-4ABB-317F-A3F8-4D26A98A5AEF> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC
0x91802000 - 0x91802fff com.apple.Accelerate (1.9 - Accelerate 1.9) <E8443BE8-482C-300A-BEDA-EDB07242A64B> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x91803000 - 0x9181dff7 com.apple.GenerationalStorage (2.0 - 160.2) <D6235DD6-3039-383F-9378-294A2EC11E50> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Gene rationalStorage
0x9181e000 - 0x91b93ff9 com.apple.HIToolbox (2.1 - 696) <43CB31D6-4C2B-30FA-A374-DB7C5728E7AD> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x91b94000 - 0x91ba0ffe libkxld.dylib (2422.75.4) <E33644D0-8809-356F-8144-67CC09052E9B> /usr/lib/system/libkxld.dylib
0x91e4a000 - 0x91e4bfff libremovefile.dylib (33) <E6B6F0CD-1700-31DC-93DB-3D33EC85DA0C> /usr/lib/system/libremovefile.dylib
0x91e4c000 - 0x91e5cff5 com.apple.LangAnalysis (1.7.0 - 1.7.0) <8106E9A2-F2A7-392C-B404-E88A20843F0C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x91ea6000 - 0x92198ff8 com.apple.CoreImage (9.0.54) <52994AA9-1B03-3720-B02D-6E888D2A23E4> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage .framework/Versions/A/CoreImage
0x92199000 - 0x921a5ff7 com.apple.OpenDirectory (10.9 - 173.1.1) <2AA24814-2DC6-3E28-B71B-186B686F0F19> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x921a6000 - 0x921a7ffa libsystem_sandbox.dylib (278.10) <31C77DCA-F6CA-33F7-BE57-500932EA8494> /usr/lib/system/libsystem_sandbox.dylib
0x925b8000 - 0x925bdff6 libcompiler_rt.dylib (35) <B838D63E-59DD-3C07-A17F-F90906F3FB09> /usr/lib/system/libcompiler_rt.dylib
0x9266a000 - 0x92678ff7 com.apple.Sharing (132.2 - 132.2) <2BE8E58B-3C0D-35E4-8B00-6BE89821E757> /System/Library/PrivateFrameworks/Sharing.framework/Versions/A/Sharing
0x92679000 - 0x926c8fff com.apple.opencl (2.3.58 - 2.3.58) <82A383B9-EFE6-38D0-8465-CFB8F9367834> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x926da000 - 0x92886ff1 com.apple.QuartzCore (1.8 - 332.0) <C8467E02-1AC0-333E-890E-9AAD65FAEC0E> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
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0x9a579000 - 0x9a594ff6 libPng.dylib (1038) <97F26689-9706-348E-A07D-5A332B17750A> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
0x9a595000 - 0x9a596fff libSystem.B.dylib (1197.1.1) <5A9C548E-A852-35B3-B9AB-DF658EF75242> /usr/lib/libSystem.B.dylib
0x9a597000 - 0x9a59afff libdyld.dylib (239.3) <ED3D413D-D8FE-39A3-ADF4-00B4E7244A67> /usr/lib/system/libdyld.dylib
0x9a59b000 - 0x9a5aefff com.apple.ImageCapture (9.0 - 9.0) <2128121D-9069-3BF2-BE7D-D6CD7B9C6630> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x9a5af000 - 0x9a5eeff7 com.apple.bom (12.0 - 192) <B5E5E554-BFBD-3CB7-A43B-92F51F596FB4> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x9a760000 - 0x9a760ffd libOpenScriptingUtil.dylib (157) <4D06E8ED-D312-34EA-A448-DFF45ADC3CE5> /usr/lib/libOpenScriptingUtil.dylib
0x9a761000 - 0x9aa87ffd com.apple.JavaScriptCore (9537 - 9537.73.10) <B5331B86-DEBC-387A-8F3E-5B9FC28E8055> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x9aac1000 - 0x9aad3fff libsystem_asl.dylib (217.1.4) <F4B8D4CC-71BC-3C45-8669-91747B456739> /usr/lib/system/libsystem_asl.dylib
0x9ac1b000 - 0x9ac38ff4 libsystem_kernel.dylib (2422.75.4) <1FB471BD-92E5-314E-9C2B-154B117C06E8> /usr/lib/system/libsystem_kernel.dylib
0x9ac39000 - 0x9ac77ff7 com.apple.NavigationServices (3.8 - 215) <196E21DC-C420-33B2-AC5C-CC35264C5E58> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
0x9ac78000 - 0x9bb13ffb com.apple.WebCore (9537 - 9537.73.13) <475050BE-1C9E-3F77-87FD-A34EC974E98C> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x9bb14000 - 0x9bb2cffd libdispatch.dylib (339.1.9) <4A985218-0898-3554-8DB1-BCA0B676B9A6> /usr/lib/system/libdispatch.dylib
0x9bbe3000 - 0x9bbe3ffd com.apple.audio.units.AudioUnit (1.9 - 1.9) <F43CF0ED-A017-35EE-813D-37D08A60A74B> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x9bc11000 - 0x9bc1affa com.apple.CommonAuth (4.0 - 2.0) <6CB82D57-3C55-39E5-9036-8047DF3E6F57> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
0x9bc1b000 - 0x9bc1bfff com.apple.Cocoa (6.8 - 20) <63DA3D59-5D81-3340-A985-A11CE4A3E83F> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x9bc1c000 - 0x9be9fff7 com.apple.RawCamera.bundle (5.01 - 718) <6CBC1883-D81D-3053-94CA-2AB4A460EE38> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x9c34b000 - 0x9c34bfff com.apple.CoreServices (59 - 59) <BF15253B-242B-378A-8546-8F7619764AAC> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 1
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 598
thread_create: 1
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=159.2M resident=64.2M(40%) swapped_out_or_unallocated=95.0M(60%)
Writable regions: Total=143.0M written=11.5M(8%) resident=59.6M(42%) swapped_out=0K(0%) unallocated=83.4M(58%)
REGION TYPE
VIRTUAL
===========
=======
CG backing stores
24.2M
CG image
152K
CG raster data
48K
CG shared images
180K
CoreAnimation
5200K
Foundation
4K
Image IO
3032K
Kernel Alloc Once
4K
MALLOC
79.0M
MALLOC (admin)
64K
Memory Tag 242
12K
Memory Tag 249
156K
SQLite page cache
256K
Stack
69.2M
VM_ALLOCATE
16.7M
WebKit Malloc
1248K
__DATA
15.0M
__IMAGE
528K
__LINKEDIT
43.9M
__OBJC
2024K
__PAGEZERO
4K
__TEXT
115.3M
__UNICODE
544K
mapped file
161.5M
shared memory
4K
===========
=======
TOTAL
537.9M
I actually installed Quicktime pro and Flip4Mac Pro again after I bought the Retina Macbook. Today I did it again but still get the same OSStatus error -50. I guess there is some old file that has to be removed. Flip4Mac comes with an uninstaller. Quicktime does not.
I read that his could be something with security that is why I mention the problem with the zip files as well.
Similar Messages
-
Don't have old discs to reinstall nor serial number (unless I can use the serial number that appears on the product info on my previous mac).
I know that there are other forums indicating some steps to take. I've tried some of these steps but have not had much luck.
If I reinstall the programs on my old mac I am afraid that I wont be able to re-access them if I cant get either computer to work...
Thanks!The problem is that migrating Adobe applications doesn't work.
You'll have to clean all the CS stuff off the new computer with the Adobe Cleaner tool:
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
Then install with a new clean install file here:
Other downloads
However, be aware that CS3 often does not work on the latest Mac OS X versions! -
after migration to a new macbook i cannot open photoshop. I get error message "you can't open this application "adobe photoshop cs" because powerpc applications are no longer supported"
You cannot run Photoshop CS on a new Intel-based Mac running OS X Mavericks. CS is far too old.
You'll have to buy Photoshop CS6 or Photoshop Elements 12. Or subscribe to CC. -
After migrating to a new MacBook Air from an older MacBook, iPhoto gets stuck on "uploading cache", it just "spins" forever. I downloaded a new iPhoto app and replaced it, but when opened it just does the same thing? What is going on? Where are my photos now? How can I upload photos from my camera without iPhoto?
Is there a better app?
Thanks, ChrisTake the system to an Apple store to be fixed or replaced as the one you have has defective hardware.
-
Hello,
Is it better to migrate to a new MacBook Pro (non Retina display) using FireWire, from Time Machine, or over ethernet? The older Mac is a MacBook (Intel, 2007 vintage). The Time Machine backup is to a Western Digital external drive with FireWire & USB ports.
Thanks!
ChipsThanks for the helpful reply.
After posting, I read & researched further. We're going to be limited by the hardware – the MacBook & external drive both have FireWire 400, & we don't have a 400 to 800 cable or adapter. So we'll connect by ethernet, & be patient that it make take some time.
I have to assume that Migration Assistant will be just as comprehensive regardless of the connection method / protocol.
Best! -
Photoshop elements 10 will not migrate to my new macbook pro/retina display. There is no CD/DVD player on this machine. Any suggestions on how to get Elements onto my machine? Yes, I have the disk(s). Am I going to have to buy an external CD/DVD player to load this one program:(
I have ordered a USB3 BluRay/DVD/CD player/burner and will use that both with my iMac ( in which the Superdrive seems to be failing ) and the MBPro Retina I just bought .
-
Migrated Mac to new Macbook Pro- Does the Time Machine backup follow?
Had old macbook pro with backups on TM. Migrated computer to new macbook pro. Does the old TM backup follow or should I delete (to make space) and restart with new backup?
When your next backup to the same drive starts, you'll get the option to continue using the backups. See #B5 in the Time Machine - Troubleshooting *User Tip,* also at the top of this forum.
Even if you choose to continue, TM will probably do a new, full backup. So if your TM drive isn't well over twice the size of the data it's backing-up, your best bet may be to erase the drive with Disk Utility (don't try deleting via the Finder) and let it start fresh. -
Migrating files onto new Macbook Pro Permission to view files/folders
Hi. Forgive me if there is a more appropriate place for this question. I have just bought a new Macbook pro and am trying to migrate everything from my (very old) Ibook G4. The migration seems to have worked, using migration assistant and a firewire, but now it is saying *I do not have permission* to open the folders to get to my old files etc. Please can anybody help me - I need those files!
Thanks.Hi D,
That's what I don't like in migrate, a rather copy files later when system were fully updated and working fine.
Try to boot in safe mode (hold Shift right after press the power button) and to use Applications > Utilities > Disk Utility to repair permissions.
Good luck. -
Migrated to a new Macbook Pro, now can't find my custom fonts
I migrated my backed up computer from an external hard drive to my new Macbook Pro, purchased in July 2014. Running Mavericks 10.9.5, 2.6 GHz Intel Core i5, 8 GB 1600 MHz DDR3.
I am a graphic designer and had many custom fonts on my old computer in a file structure that worked with Suitcase Fusion 2. (Users/Shared/Library (?)/My Fonts) This structure and all my custom fonts are now missing.Try calling AppleCare at 1-800-APL-CARE and try to reset your password to you old AppleID through them, Give them your MacBook Pro's serial number to avoid having to pay for phone support. You may have run out of options to reset your password youself, but they may be able to override you hacker's attempt to keep you out by having you verify billing info stored on the old Apple ID. Any content purchased with that old Apple ID will have to be authorized for playback on your new MacBook Pro with the original Apple ID and password that was used to purchase said content. To my knowledge there is currently no way of transfering ownership of content from one AppleID to another, however after you get your old Apple ID sorted out, you may be able to change the main email to one of your own and change your password to one thats tough to crack to avoid going through this terrible experience again.
Hope that helps :-) -
HT201250 Time Machine migrate to a new Macbook Pro and keeping Logic plugins
So, I'm getting a new macbook pro (the latest 15" with the highest spec) and I'm looking to transfer everything using Time Machine, so that it's as if I'm still using the same machine. I use Logic 9 and I have hundreds of expensive plugins and I want to be sure that they will transfer across and I won't need to buy any of them again. I appreciate that some may have compatabiity issues, but that aside, will everything transfer as if I'm using the same machine and it will all be exactly the same?
Hello there, micchaelfrombarnes.
As per the article you were referred to us from, Time Machine should be able to restore your new MacBook to be just like your current one:
Mac Basics: Time Machine backs up your Mac
http://support.apple.com/kb/HT1427
Time Machine automatically backs up your entire Mac, including system files, applications, accounts, preferences, email messages, music, photos, movies, and documents.
Additionally:
Migrating a Time Machine backup to a new Mac
When you get a new Mac, you can transfer all of your applications, files, settings, and other information from a Time Machine backup you've already made. When you start up your new Mac for the first time, the Setup Assistant asks you if you would like to restore from backup. If you've already set up your new Mac, you can use theMigration Assistant (located in Applications/Utilities) to do the same thing.
After Migration Assistant completes the transfer and you select your existing Time Machine backup drive, you will be prompted with "Inherit Backup History". Once selected you will be able to continue to use your existing Time Machine backup on your new Mac.
For a more detailed instruction on how to migrate the data from your Time Machine backup, refer to this article:
OS X: How to migrate data from another Mac using Mavericks
http://support.apple.com/kb/HT5872
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
Sims 3 crashes all the time on new MacBook Pro, what do I do?
Got a brand new MacBook Pro 13inch (not retina) for Christmas. I was advised when buying the Mac to update the ram if I wanted to use it for playing the Sims 3 (which I did). Previsoulsy I had a Sony VAIO (top spec) in which the Sims 3 worked on for years, however the past few months it started to crash saying "unexspected error". I thought at the time it was just my laptop starting to give in, as I had it for 6 years and was used everyday.
However I have just installed all my Sims 3 discs to my Mac and the exact thing is happening. Im not very tech when it comes to these things, all I can guess is maybe one of the games is corrupt? Or there is something wrong with the disc? I have purchased a new exspansion pack which should be here tomorrow to see if the problem is with the disc I am using now.
Any help would be appreciated, as one of the main reasons I bought my new Mac was because I thought the Sims 3 would work on it efficantley.
Many Thanks,
RebeccaRebecca,
have you checked on the EA Web site to see if The Sims 3 requires a downloadable update to be able to run on whichever version of OS X is currently installed on your MacBook Pro? -
Two Time Machines and one MacBook Pro ... migrating to a new MacBook Pro
Background:
I'm a fanatic about backups. I have a Time Machine at home (Time Capsule), and a Time Machine at the work (external USB drive). Both backup my MacBook Pro.
I just got a new MacBook Pro. I plan to migrate my data from my old MacBook Pro (or a clone on a Firewire drive) rather than from one of the Time Machine backups. It's faster than a wireless transfer, and doesn't require all the mucking around with switching to ethernet and back again with Time Capsule.
The question:
How can I make sure both Time Machine backups recognize the new MacBook Pro as a continuation of the previous data? I could start all over again with two fresh backups, but I would prefer not to.
Is it automatic that both Time Machines will recognize a familiar face with a new hat? Is there some trick to making it work, or, at worst, some trick to fixing it? I've read about changing the expected MAC address in Time Machine, but I don't think that's the best answer.
Thanks for your help.rebby575 wrote:
Background:
I'm a fanatic about backups. I have a Time Machine at home (Time Capsule), and a Time Machine at the work (external USB drive). Both backup my MacBook Pro.
I just got a new MacBook Pro. I plan to migrate my data from my old MacBook Pro (or a clone on a Firewire drive) rather than from one of the Time Machine backups. It's faster than a wireless transfer, and doesn't require all the mucking around with switching to ethernet and back again with Time Capsule.
The question:
How can I make sure both Time Machine backups recognize the new MacBook Pro as a continuation of the previous data?
You can't and they won't. a new computer will start a new backup sequence and there is no way around that.
I could start all over again with two fresh backups, but I would prefer not to.
Is it automatic that both Time Machines will recognize a familiar face with a new hat? Is there some trick to making it work, or, at worst, some trick to fixing it? I've read about changing the expected MAC address in Time Machine, but I don't think that's the best answer.
there is no better answer than that but even if you do change the recorded MAC address in TM backups, TM will still make a complete full backup of the new computer the first time it backs up.
Thanks for your help. -
Should I migrate to my new MacBook Pro or reinstall/move stuff manually?
My new MacBook Pro will be delivered today. I am moving from a 2009 MacBook Pro which is also running Mavericks. I have had Macs for a long time and have always used OSX's "migration" option to move to my new computer. However, I am wondering if alot of "junk" may be accumulating and moving from Mac to Mac. Is there a benefit (disk space, performance, etc) to manually loading all the software and copying my data over? Obviously, this option causes problems like getting my passwords in keychain to move over, etc that using the migration program would take care of automatically.
Any thoughts would be appreciated!monkey paw wrote:
I think I'm going to try the "fresh start" of manually loading stuff.
I am not going to try and talk you out of your "fresh start."
Of course the most trouble free method is to use the Set-Up Assistant the first time you boot your new Mac.
Never had a problem with this method. Migration Assistant at a later date I can not say the same.
For me I want a seemles migration: Same Background photo, same files/folders on the desktop, same apps I have installed, same bookmarks/history in my browsers, etc
Best to prepare your old Mac with a fine bill of health is always recommended if you do choose this method on the intial boot.
http://www.macworld.com/article/2052602/get-your-mac-ready-for-mavericks-os-x-10 -9.html -
My new MacBook pro is stuck on a Grey screen after I downloaded Samsung kies on it. How do I solve this problem?
Hi there,
You may find the troubleshooting steps in the article below helpful.
Mac OS X: Gray screen appears during startup
http://support.apple.com/kb/ts2570
-Griff W. -
We had an iMac with CS4 and the hard drive finally crashed. My daughter and I were both users on that computer. We purchased two new macbook pros and had the data transferred but CS4 didn't come over. The iMac is totally dead so we can't deactivate anything from it. She is heading off to college soon and eventually will need to upgrade but for now CS4 is just fine. I also need it on my computer. Help??
Contact support by web chat to reset activations and reinstal lthe programs properly.
Download CS4 products
Mylenium
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