Spontaneous reset during call with Iphone 3GS running iOS 5
My iPhone 3GS crashes almost everytime during a call. When I'm calling some-one or some-one is calling me the phone suddenly resets after 2 or 3 minutes. Is this a HW or Software problem. In my diagnostics list I see quite some panic messages with CRC errors.
"Spontaneous reset" - maybe you mean spontaneous restart - the phone can't reset itlself.
Could be either hardware or software. Restore the phone in iTune using a backup and if this continues restore as new, without using a backup. If restoring as new doesn't help, there is a hardware issue.
Similar Messages
-
The auto lock function is not working on the iphone 3gs running ios 6...what should i do?
the auto lock function is not working on the iphone 3gs running ios 6...what should i do?
Temporary fix - turn off assistive touch if you happen to have it on.
-
Can't get mms. to work have, tried everything I have found online.ST tells me it's Apples' problem Apple tells me it's STs' problem.Does anyone think this issue will be resolved ? My phone is an Apple unlocked 3gs running ios 6.0 on Straight Talk using atts' towers.
I am having the same problem but cannot get anything but the actual phone to work. I have a unlocked 3GS running 6.0 (what was I thinking?). No data whatsoever, no texting, no visual voicemail. I simply cannot access the APN settings. I have tried sim swap, I have tried APN changers. I have been on the phone with ST tech support for hours and hours. I have tried to get the answers from a "genius". I am stuck and looking at Android devices, but would really like to keep using the iphone with Straight Talk.
-
ICal calendars not syncing with iPhone 4 running iOS 4.0.2
I have an iPhone 4 running iOS 4.0.2
I'm using iCal on my MBP running Mac OS 10.6.4
I have a MobileMe account.
Never had an issue with calendars syncing with the iPhone previously.
I am using MobileMe Calendar Beta. This now displays my calendars in iCal under my MobileMe account name (eg. [email protected]) rather than the 'On My Mac' section that it use to.
I have five separate calendars in iCal on the Mac all named appropriately (eg. Work, Personal etc.) and all that appears on the iPhone is one calendar named 'Calendar' with no events in it??
I've used MobileMe (.Mac) and iPhone syncing for years and have them set up as I always have.
Does anyone have the same issues? Does anyone have any constructive advise?
Thanks
JeffHad the same issue. Just went thru a chat session with Apple support and my issue go resolved. Posting the transcript of the chat session below. Hope this helps:
Wendy G. : Welcome to MobileMe Devendra!
Wendy G. : I see that you had some issues with syncing after you obtained an iPhone 4?
Wendy G. : I apologize!
Wendy G. : Can you tell me a little more about what is happening please?
Devendra : Thanks, somewhat frustrated as all was working fine till I was on my iPhone 3GS. last week switched to iPhone 4 and since then have been having syncing problems with contacts as well as iCal
Wendy G. : OK, I apologize!
Wendy G. : Do you have a complete set of contacts and calendars on the Mac right now?
Wendy G. : What version of Mac OS X do you have please?
Devendra : 10.6.4. i have all the data on my Mac
Wendy G. : OK, thanks!
Wendy G. : Please make a quick backup. Please open Address book and iCal on your Mac. Please go here: File>Export>Archive iCal/Address Book. Please save to your desktop.
Devendra : ok, just a sec
Wendy G. : Thanks!
Devendra : its done
Wendy G. : OK, thank you Devendra!
Wendy G. : Click the Magnifying glass at the top right of your monitor and type in "iSync" - when it appears in the list of found items - click on it. After iSync opens - Select the Preferences from the iSync file menu and then Click the Reset Sync History button.
Devendra : done
Wendy G. : Thank you! Please click the Apple logo and open the system preferences. Click the MobileMe icon and click on the sync tab and the advanced button. Click the "Reset Sync Data" button. Choose just the data you want to sync from the list. Make sure the arrow is pointing the right way (from the Mac to the Cloud) and select "Replace".
Wendy G. : Also, Devendra, do you currently have the software update 4.0.2 on the iPhone?
Devendra : yes I have 4.0.2
Wendy G. : OK, thank you.
Devendra : pl wait...its syncing
Wendy G. : OK, no problem
Devendra : While its syncing..what's the next step?
Wendy G. : Once the syncing has completed, we will take the iPhone and go to Settings>Mail Contacts and Calendars.
Wendy G. : We will first switch the Contacts only to "off" and select "Delete" data.
Wendy G. : Then we will go back to Settings>Mail Contacts and Calendars and switch only the contacts to "On" and "Do not Merge" data, but we will need to wait until the syncing is complete OK?
Devendra : ok..its done on the Mac. i am on the Mail, Contacts and Calendar page of the phone. from where do I switch the contacts off?
Wendy G. : Please tap your MobileMe account name and the sliders will appear.
Devendra : After selecting "Do Not Merge", should I select "Keep on My iPhone"?
Wendy G. : No, please delete, the data will merge fresh from www.me.com, which is what we want!
Devendra : done
Wendy G. : OK, very good!
Wendy G. : Please go to Settings>Mail Contacts and Calendars, tap your MobileMe account and then select "Calendars" only.
Wendy G. : Please switch them to off, "Do not Merge" and "Delete"
Wendy G. : Once that is complete, then you will switch them to "On" using the same process, by selecting "Do not Merge" once again and "Delete" from the phone.
Devendra : Switched it off but after turning On again, it didnt ask me for anything, simply the switch turned to On
Wendy G. : OK, thank you.
Wendy G. : Please place a test contact and a test event on the iPhone, and also place on your Mac, to verify if the syncing has resolved OK.
Devendra : ok, pl hold on
Wendy G. : OK, take your time.
Devendra : my contacts list on the phone is empty
Wendy G. : Yes, that is expected.
Wendy G. : Please put a test contact there and the information will refresh from www.me.com
Wendy G. : Also please verify your iPhone is set this way:
Wendy G. : Go to Settings>Mail, Contacts, Calendars>MobileMe account, tap it>Fetch new data>Set your Push to "on" and select "every 15 minutes please.
Devendra : yes, its that way only
Wendy G. : OK, thank you.
Devendra : Just as I was creating a new contact, all the contacts came back.
Wendy G. : Once you have the test event and contact on the iPhone and the Mac, please open www.me.com and verify when they arrive there!
Wendy G. : OK, very good, thanks Devendra!
Devendra : Bingo! Its syncing fine now. -
Problems with Iphone 3GS and IOS 6.1.3
IOS 6.1.3 downloads and installs, when the phone restarts it wants to download the upgrade again.
About shows that the phone is running IOS 6.1.2
I have downloaded the upgrade 3 times with same result.
Restarted the phone manually to no avail.
What's wrong ?Confirm 3GS can be upgraded to iOS 6.1.
I was sitting on the sideline and finally upgraded ATT 3GS to iOS 6.1 last night as follows:
1. Backup via iTunes to iMac
2. Completed and exited iTune.
3. Upgrade 3GS to iOS 6.1 via WiFi (not iTune)
4. Follow on-screen iOS 6.1 Setup (just a few features to turn on/off)
While I have only got a few hours on iOS 6.1 since I got up, iCloud, 3G and WiFiworking fine.
Beware YouTube is gone for good.
Good luck. -
I cannot delete emails I have a iphone 3GS running IOS 6.0.1
I cannot delete emails, I have an iphone 3GS runningIOS 6.0.1. I tap edit and the red circle appears, but no delete rectangle or dustbin appears
AT&T does not issue unlock codes for iPhones. I had to think a minute, because I never had a 3GS myself, and thought it might have been different for them, but my daughter had one, and the unlock process is the same as for the 4. After AT&T approves the unlock (which means the contract has been fulfilled), they notify Apple. AT&T then sends the phone's owner an email detailing the process to unlock the phone, which consists of backing up the data, then restoring the phone as new in iTunes (which is where the unlock comes in), then restoring the data backup and then syncing. I went through this to unlock my AT&T iPhone 4. SO, I'm not sure what the unlock code business is about, except that it doesn't sound legit.
-
ITunes freezing during sync with iPhone 4s running iOS7
My iPhone gets stuck during step 5 of 5 "Waiting for changes to be applied" while syncing with my iTunes Library. I'm using Mac OS 10.6.8, iTunes V. 11.1 and iOS 7
My iPhone gets stuck during step 5 of 5 "Waiting for changes to be applied" while syncing with my iTunes Library. I'm using Mac OS 10.6.8, iTunes V. 11.1 and iOS 7
-
I'm not sure if the problem has to do with iOS 6, but the problem started around the time I upgraded to it. I was playing Infinity Blade II when my iPhone shut off on me. I tried restarting the phone but once the lock screen showed (The battery was also shown to have a 64% charge), it quickly shut off again until I hooked the phone on the charger. This time the phone showed that it had a low battery and displayed the screen showing the empty battery, but then after a minute, the phone's lock screen appeared again with a 64% charge again. This keeps happening when ANY application is running when the phone is near 68%. The only time I've gone below that is when the phone was left overnight on standby. I have no idea what's going on or what's causing this. I could really use some help.
Also I've already restored my phone, and the problem still persists.Chris,
Definitely sounds like the battery controller is, at the minimum, out of synch with the battery itself. This can happen from with this type of battery.
But considering the age of the phone, I'd say it is more likely time to replace a nearly bad battery.
At least do this. Run the phone until the battery dies.
Power it up, and run it until it dies again.
If the battery is truly dead, upon power up you should get a large red dead battery symbol in the screen.
At this point plug it in to charge. DO NOT USE IT. Allow it to charge to 100%. This will re-calibrate the battery.
If it does not help, you should replace the battery.
-Alan -
Time Zone issues with iphone 3GS running ios4
My iphone calendar reminders have been behaving strangely since the ios 4 upgrade. I checked time zone support and it was set to my current city (Indianapolis, EST). Phone has been recently synched, and is otherwise behaving normally.
I travel occasionally to Chicago which is in CST. I noticed when I was there that reminders were coming up at the meeting's posted time. E.g. at 9:00 am when I was in Chicago I was getting reminders for 9 am meetings in Indianapolis (by which point the meeting had already occurred).
When I returned to Indy, I am still getting notifications at odd times - I got a reminder at 12:15 pm that a meeting would be starting at 12:30 pm. The meeting was actually set to start at 1:30 pm.
My next step is to reset the iphone, but this seems like a buggy situation. I hope I don't need to make it a normal part of my not-infrequent travel across the time zone borders to reset my iphone.I have a 3G and also have this issue. I am in EST and travelled to CST. Since I got back, my reminders are showing up 1 hour too early. I am going to do a hard reset and see what happens. Let me know if you find a solution.
-
Visual Voicemail problem with iPhone 4 running iOS 5.1.1
My service carrier told me that Apple had eliminated the visual voicemail, which is included in my monthly plan, and I would like to confirm that? Im running an iPhone 4 with iOS 5.1.1
Did you also tried restore as new? Maybe your backup is corrupted.
-
Lags while switching apps with iPhone 4 running iOS 7
I've noticed that since I upgraded to iOS 7, my iPhone lags a lot while switching different apps. This didn't happen to me using iOS 6.1.3. I hope this gets sorted out as soon as possible.
Either do a reset or reset network settings.
reset: hold down the home/sleep button together until you see the apple logo and then release, then wait for the phone to boot back up.
If that doesn't help. settings - general - reset - reset network settings.
You will not lose any data doing both of those suggestions. -
Bluetooth problems with iphone 5 running IOS 8.1
I have a problem with my iPhone.
Every time im truing to connect to my mac air (MacBook Air (13", medio 2013) its will connect to my 3G network and it will not let me use the feautures of OS X Yosemite, and when i turn of 3G there comes a pop-up message saying "Could not connect to device"
Please help me
Thanks in advancedHi ashnupluto,
If you are having an issue with not being able to establish a Bluetooth connection between your iPhone and your MacBook Air, I would suggest that you troubleshoot using the steps in this article -
iOS: Troubleshooting Bluetooth connections
Thanks for using Apple Support Communities.
Best,
Brett L -
I have error code -43 when trying to upgrade iPhone 3GS running v4.3 to version 5 or above. This error occurs whilst trying to back up phone during upgrade process. 2GB of free memory on phone. Can anyone help?
Well I spoke too soon.
The update was successful, but now I cannot connect to the 3GS data network.
Cannot get email and cannot open a page in Safari.
+"Safari could not open the page because the server stopped responding."+
+"Cannot Get Mail+
+THe mail server is not responding. Verify that you have entered the correct account info in Mail settings."+
Email and internet work fine on WiFi.........no data using 3GS network.
Looks like I will have to revert back to old OS. -
Help with syncing an iPhone 3GS running iOS5 to a new MBA running Lion
Just got a new MacBook Air running Lion (10.7.2) and I thought I'd sync my iPhone 3GS (Running iOS5.0.1) to it.
I have an iMac running Snow Leopard (10.6.8) and my 3GS is currently synced with that. (Both running iTunes 10.5.2)
Whenever I plug my iPhone in a hit sync, it doesn't do anything. If I tick Sync Music/Apps etc. it says that all music/apps will be erased on my iPhone and replaced with the ones on the MBA. There aren't even any on the MBA. And when I tick the "Sync Apps" the iPhone homepage layout changes/deletes some Apps which worries me so I haven't actually tried syncing after clicking it (I've spent hours getting my homepage set up correctly after restoring...I really don't want that on Christmas...).
So what shall I do? Try syncing anyway? I bet this wouldn't happen if it was running Snow Leopard! I'm pretty sure it should ask to copy all the songs and stuff across and then beg for authorization, which I did before even trying to sync.
Also, is there a way to deauthorize computers remotely? I have 4 out of 5 authorized, I only want my iMac and MBA.WTMF?
When I got my iMac, I synced to it with no problem (This was October 2010). Did they stupidly change this now? So, firstly I can't merge my iTunes account with my old MobileMe account, now this? This is getting ridiculous. What next? YouTube decide to completely rearrange the channel layout so you can hardly make it look how you want?
This new concept of Apple is terrible and doesn't make sense. I thought everything's supposed to be in sync? Mac OS was so much better when I was using a PC. Now I think I'd rather go back to PC.
Edit: Actually, I'll go to Linux... -
Infuritated with iphone 3gs recognition issue
For the past month I've been trying to resolve an issue with an iphone 3gs running OS 4.3.4. This phone is not detected by any pc/laptop or itunes. This issue is heavily reported everywhere with a multitude of apparent solutions, I swear to god I've tried everything multiple times except doing a factory reset which i'll be damned if I do.
Now this iphone used to connect/sync fine all the time without issue, we didn't update or sync it with the laptop for about a month and during that period obtained an ipad 2. We set up the ipad 2 on the same itunes account without issue. Later I finally went to update to iOS 5 on the iphone 3gs. This is when I first detected the issue. The phone was no longer being recognized at all. It doesn't show up in my computer, itunes doesn't detect it, it doesn't pop up in the device manager when connected and even the camera isn't recognized.
As I stated, I've tried everything except factory reset.
I've tried;
1) Changing cables- the official one that came with it, one with iphone 4s, ipad 2 cable, spare cable, 3rd party short cable, 3rd party long cable. No difference. none of these cablesd allow the phone to be detected, none of the phones allow the iphone to pick up a charge from a usb connection EXCEPT the 3rd party black one.
2) Using all above cables on 2 different laptops, 3 different pcs. Exactly the same as above.
3) Everything on this page http://support.apple.com/kb/TS1538
- Apple Mobile Device Support is installed
- Have restarted the apple mobile device support service several times
4) Itunes is completely up-to-date I have reinstalled itunes about 5 times now, i'll be loathed to do it again. I've repaired, I've followed guides to completely remove all traces of itunes/quicktime/apple including from registry, and then reinstalled.
5) I've entered revovery mode and tried everything listed here http://support.apple.com/kb/ts1538
6) I've disabled and removed any potential 3rd party software including anti-virus.
7) I've tried removing potentially erroneous pictures created by apps or obtained by means other than directly from the iphones camera.
8) Tried removing lock on phone
9) Tried taking pictures on phone to bring camera up on windows.
10) Carefully and thoroughly cleared and cleaned the inner contacted for the usb connection cable on the phone.
11) Updated all intel based drivers (usb/motherboard) and reinstalled them.
NOTHING is working.
The itunes account for the phone is installed on a windows vista pc, as stated earlier it used to always work without issue. I can't see how the issue wis with the laptop as it is not recognized in the same manor on other devices.
There are 2 or 3 things that could be potentially causing the issue. My main thought is something to do with the install of the ipad 2. The ipad 2, on the same laptop, IS recognized, by both the laptop and itunes, in other words, there are absolutely no issues with the ipad 2 which the iphone 3gs has.
If I connect say my iphone 4 to the laptop (or any other device) it IS recognized. In other words every other apple device, be it iphone, itouch or ipad works with every laptop/pc i have except the iphone 3gs.
To clarify, the iphone 3gs is working absolutely fine on it's own, it just isn't being detected by anything. The iphone 3gs charges absolutely fine on a official apple power cable with plug.
My phone has never been and is NOT jailbroken.
There are some slight discrepencies to information in this article http://support.apple.com/kb/TS1538 pertaining to the Apple mobile device USB driver.
With the iphone 3gs, as mentioned, when connected, it does not appear in the device manager. All my other apple devices do appear. For example the ipad 2 and the iphone 4, however, slightly differently as described in the article. The apple mobile device usb driver appears not under "Universal Serial Bus Controller" but under "Portable device". When the iphone 3gs is connected "Portable device" isn't even listed (as the phone is not recognized).
Ive tried connected the iphone 4 on one cable then the 3gs on another but only the iphone 4 is detected on the pc/itunes still.
All I stated it as a potential issue I don't truly believe the installation of the ipad 2 is the reason as other devices work fine.
Another possiblilty is to do with the picture issue, this has been reported alot around the web and is by far the most bizarre issue. If this was indeed the porblem I'd be beyond infuritated, consider the phone has thousands of pictures from a multitude of origins, be it the camera, bluetooth, emailed, downloaded, another camera app, an editing app. Bare in mind this is over a number of yeears and has not caused issues, then suddenly, it is. And the solution, delete the pictures that didn't come directly from the camera, i don't even need to state how nigh on impossible that is, for myself, i'd have to delete every single picture to ensure I got them all. The problem there? As is the major problem? As is the reason I can't just factory reset? The phone hasn't been backed up in a long period of time, I'd be losing far too much. The bottom line, this absolutely should not be happening and there has to be a simple yet not obvious fix for this.
The final possiblity? The usb port on the phone is faulty? Now bare in mind it gets a charge from being plugged into a socket (non-usb) and also gets a usb charge from a single 3rd party cable? Could this really be the issue? Would it make sense a charge is possible but not detection? It's definately not the cable, so that would leave the physical port on the phone? As i stated earlier I've cleaned this properly and ensured there's no signs of physical damage. The phone is obviously no logner under warranty and I honestly don't beleive it's damaged to the extent it won't be recognized.
I've probably missed a fair few things out i've tried to resolve this, but this is lengthy enough for now. Any suggestions greatly appreciated. I would love to resolve this without having to attempt a factory reset or delete all the photos. If there was a way to mass send every photo at once via email or bluetooth I'd try that then delete them, is there? I mean i do NOT want to be doing this one at a time. I really need to get the phone detected so i can backup my phone and (if then possible) transfer the data to my new iphone 4s (in the post!).
I love apple but this issue is quite disgusting and it's very apparent and widespread, there's just too many possibilities to it and unfortunately all the above don't seem to be helping.
Thanks for reading!It COULD be the photos; the Camera Roll was never intended to be permanent storage; it is for temporary photo storage until the photos can be transferred to a computer, just like you would do with any other digital camera. However, the problems that you have read about with corrupt images only prevents the Camera Roll from being accessible on the computer, it does not interfere with syncing.
It could also easily be a hardware issue with the phone. I consider this the most likely. However, here is something desperate you can try (desperate only because it may not work; it isn't going to hurt anything): Open a Windows command line with Administrator privileges, and type:
netsh winsock reset
For your photos, you have a couple of options.
Dropbox (www.dropbox.com) - Open a free Dropbox account on your computer, install the free Dropbox app, then copy the Camera Roll photos to the Dropbox Photos folder. They will appear in the dropbox folder on your computer as if by magic.
Picasa (picasa.google.com) - Open a free Picasa account. Purchase the MyPics app for the iPhone (not free, but inexpensive), and upload all of your photos to Picasa using MyPics
There are other apps with similar functionality, but these are the easiest to use.
Maybe you are looking for
-
I'm working on the 30 day trial Photoshop CC on my laptop but can't open it on my school's paid Photoshop CC 2014. What do I do to open it?
-
Where to Find iWeb Info and Tips
This page contains links to sources of basic info plus a number of tips for using the iWeb program included in iLife 06: http://web.mac.com/thgewecke
-
Excluding order-related billing from credit check
We have service contracts with billing plan that is order related. We found that during the dynamic credit checks, the system will include the full amount of these contracts and therefore, every time we create a new ordersfor these customers, the or
-
Problems downloading Adobe Application Manager updates
The Adobe Application Manager Installer uploaded, then when I tried to activate it, I received the error message Download Error Press retry to try again or contact customer support (503). I pressed retry several times with no success, so I'm contacti
-
Deadlock with CREATE GLOBAL TEMPORARY TABLE
I got this error ORA-00604: error occurred at recursive SQL level 1 ORA-00060: deadlock detected while waiting for resource while trying to create global temporary table. Table creation command: CREATE GLOBAL TEMPORARY TABLE ITUSER.T_0091FBDG ("GOD"