Spotify won't open on Windows 8.1

Hi!
A day ago, my Spotify desktop app was working fine, but now today, I am experiencing issues where Spotify doesn't open at all when I click the icon on the desktop, and when I click it on the taskbar, the icon glows like it's open, then fades and doesn't open.
I remember seeing it was an issue with reading a database, but I don't remember.
Using Windows 8.1.
Please help! :(

I was finally happy, removing the whole local spotify folder worked, I rebooted, started the program and it worked until it told me "we have a new version, restart to install it" so I did and it didn't open again, I went back to the local spotify folder and erased one by one trying to open the program, after erasing the "Update" folder I was able to open it again. I bringed back the folder from the recycle bin and it didn't worked again. I'm leaving this message in here so if anyone knows how to properly solve it can leave some input. Thanks.

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Path: /Applications/Safari.app/Contents/MacOS/Safari
Identifier: com.apple.Safari
Version: 5.0.3 (6533.19.4)
Build Info: WebBrowser-75331904~2
Code Type: X86 (Native)
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Per-App Interval Since Last Report: 906 sec
Per-App Crashes Since Last Report: 2
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Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 com.apple.Safari 0x0005bfad 0x1000 + 372653
1 com.apple.Safari 0x0005bf4a 0x1000 + 372554
2 com.apple.Safari 0x0005b9da 0x1000 + 371162
3 com.apple.Safari 0x0005b90d 0x1000 + 370957
4 com.apple.Safari 0x0004170a 0x1000 + 263946
5 com.apple.Foundation 0x993fdab1 __NSFireDelayedPerform + 537
6 com.apple.CoreFoundation 0x9447cadb __CFRunLoopRun + 8059
7 com.apple.CoreFoundation 0x9447a464 CFRunLoopRunSpecific + 452
8 com.apple.CoreFoundation 0x9447a291 CFRunLoopRunInMode + 97
9 com.apple.HIToolbox 0x94b0bf58 RunCurrentEventLoopInMode + 392
10 com.apple.HIToolbox 0x94b0bd0f ReceiveNextEventCommon + 354
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14 com.apple.Safari 0x0001691a 0x1000 + 88346
15 com.apple.AppKit 0x91cc7247 -[NSApplication run] + 821
16 com.apple.AppKit 0x91cbf2d9 NSApplicationMain + 574
17 com.apple.Safari 0x0000ae99 0x1000 + 40601
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x90ab4982 kevent + 10
1 libSystem.B.dylib 0x90ab509c dispatch_mgrinvoke + 215
2 libSystem.B.dylib 0x90ab4559 dispatch_queueinvoke + 163
3 libSystem.B.dylib 0x90ab42fe dispatch_workerthread2 + 240
4 libSystem.B.dylib 0x90ab3d81 pthreadwqthread + 390
5 libSystem.B.dylib 0x90ab3bc6 start_wqthread + 30
Thread 2: WebCore: IconDatabase
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2 libSystem.B.dylib 0x90abd9f8 pthreadcondwait$UNIX2003 + 73
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4 com.apple.WebCore 0x926dd2bc WebCore::IconDatabase::iconDatabaseSyncThread() + 188
5 libSystem.B.dylib 0x90abb85d pthreadstart + 345
6 libSystem.B.dylib 0x90abb6e2 thread_start + 34
Thread 3: Safari: SafeBrowsingManager
0 libSystem.B.dylib 0x90a8e0fa machmsgtrap + 10
1 libSystem.B.dylib 0x90a8e867 mach_msg + 68
2 com.apple.CoreFoundation 0x9447b37f __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x9447a464 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x9447a291 CFRunLoopRunInMode + 97
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7 com.apple.Safari 0x0002f207 0x1000 + 188935
8 libSystem.B.dylib 0x90abb85d pthreadstart + 345
9 libSystem.B.dylib 0x90abb6e2 thread_start + 34
Thread 4:
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1 libSystem.B.dylib 0x90ab3fa8 pthreadwqthread + 941
2 libSystem.B.dylib 0x90ab3bc6 start_wqthread + 30
Thread 5:
0 libSystem.B.dylib 0x90a8e0fa machmsgtrap + 10
1 libSystem.B.dylib 0x90a8e867 mach_msg + 68
2 com.apple.CoreFoundation 0x9447b37f __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x9447a464 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x9447a291 CFRunLoopRunInMode + 97
5 com.apple.Foundation 0x994207d0 +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 329
6 com.apple.Foundation 0x993e7bf0 -[NSThread main] + 45
7 com.apple.Foundation 0x993e7ba0 _NSThread__main_ + 1499
8 libSystem.B.dylib 0x90abb85d pthreadstart + 345
9 libSystem.B.dylib 0x90abb6e2 thread_start + 34
Thread 6:
0 libSystem.B.dylib 0x90a8e0fa machmsgtrap + 10
1 libSystem.B.dylib 0x90a8e867 mach_msg + 68
2 libSystem.B.dylib 0x90aaa6a0 libinfoDSmig_Query + 288
3 libSystem.B.dylib 0x90aaa338 LI_DSLookupQuery + 412
4 libSystem.B.dylib 0x90ac55f9 ds_addrinfo + 620
5 libSystem.B.dylib 0x90ac535a search_addrinfo + 132
6 libSystem.B.dylib 0x90ac4d95 si_addrinfo + 1413
7 libSystem.B.dylib 0x90b02364 siasynclaunchpad + 105
8 libSystem.B.dylib 0x90abb85d pthreadstart + 345
9 libSystem.B.dylib 0x90abb6e2 thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x00000000 ecx: 0x924957dc edx: 0x00000000
edi: 0xa0516c48 esi: 0xbfffe82c ebp: 0xbfffe7d8 esp: 0xbfffe7c0
ss: 0x0000001f efl: 0x00010286 eip: 0x0005bfad cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x0000000c
Binary Images:
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0x988cf000 - 0x98befff3 com.apple.CoreServices.CarbonCore 861.23 (861.23) <B08756E4-32C5-CC33-0268-7C00A5ED7537> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x98c35000 - 0x98c8bff7 com.apple.MeshKitRuntime 1.1 (49.2) <CB9F38B1-E107-EA62-EDFF-02EE79F6D1A5> /System/Library/PrivateFrameworks/MeshKit.framework/Versions/A/Frameworks/MeshK itRuntime.framework/Versions/A/MeshKitRuntime
0x98eb2000 - 0x98ec1fe7 libxar.1.dylib ??? (???) <2FC317EB-7AC2-CD6C-8C09-E06B2DF02929> /usr/lib/libxar.1.dylib
0x98ec2000 - 0x98ef6fe7 com.apple.framework.Apple80211 6.2.3 (623.2) <BD6814B9-3C66-041C-1C35-66253B8C5890> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
0x98ef7000 - 0x98f2fff7 com.apple.LDAPFramework 2.0 (120.1) <131ED804-DD88-D84F-13F8-D48E0012B96F> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x98f3d000 - 0x98f4cffb SyndicationUI ??? (???) <5584B06F-D412-FA27-A78C-D09D3E06E7FC> /System/Library/PrivateFrameworks/SyndicationUI.framework/Versions/A/Syndicatio nUI
0x98f92000 - 0x993c7ff7 libLAPACK.dylib 219.0.0 (compatibility 1.0.0) <5E2D2283-57DE-9A49-1DB0-CD027FEFA6C2> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x993c8000 - 0x993cbff7 libCoreVMClient.dylib ??? (???) <1F738E81-BB71-32C5-F1E9-C1302F71021C> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
0x993d1000 - 0x99644fe7 com.apple.Foundation 6.6.4 (751.42) <ACC0BAEB-C590-7052-3AB2-86C207C3D6D4> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x9985c000 - 0x998b6fe7 com.apple.CorePDF 1.3 (1.3) <EA168671-F44F-BFE4-AA7D-3801DA29A650> /System/Library/PrivateFrameworks/CorePDF.framework/Versions/A/CorePDF
0x998b7000 - 0x998ccfff com.apple.ImageCapture 6.0.1 (6.0.1) <E7ED2AC1-834C-A44E-531E-EC05F0496DBF> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x998cd000 - 0x99946ff7 com.apple.PDFKit 2.5.1 (2.5.1) <A068BF37-03E0-A231-2791-561C60C3ED2B> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
0x99990000 - 0x999c3ff7 com.apple.AE 496.4 (496.4) <C73D124C-C722-41D8-3465-4CE0D0BA9307> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x999c4000 - 0x999c5ff7 com.apple.TrustEvaluationAgent 1.1 (1) <2D970A9B-77E8-EDC0-BEC6-7580D78B2843> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
0x999c6000 - 0x99a2affb com.apple.htmlrendering 72 (1.1.4) <4D451A35-FAB6-1288-71F6-F24A4B6E2371> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <62291026-D016-705D-DC1E-FC2B09D47DE5> /usr/lib/libSystem.B.dylib
Model: MacBookPro5,5, BootROM MBP55.00AC.B03, 2 processors, Intel Core 2 Duo, 2.53 GHz, 8 GB, SMC 1.47f2
Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
Memory Module: global_name
AirPort: spairportwireless_card_type_airportextreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.10.131.36.1)
Bluetooth: Version 2.3.8f7, 2 service, 19 devices, 2 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: WDC WD6400BEVT-00A0RT0, 596.17 GB
Serial ATA Device: HL-DT-ST DVDRW GS23N
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0x26500000
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0x24400000
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0236, 0x04600000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x04500000
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8213, 0x06110000

HI,
/Library/InputManagers/Saft/SaftLoader.bundle/Contents/MacOS/SaftLoader
Open a Finder window. Select MacintoshHD in the Sidebar on the left. Now open the Library folder then the InputManagers folder.
Move these files to the Trash: Saft/SaftLoader.bundle/Contents/MacOS/SaftLoader
/Applications/Saft.app/Contents/Resources/Saft.bundle/Contents/MacOS/Saft
Not go to your Applications folder and move these files to the Trash:
Saft.app/Contents/Resources/Saft.bundle/Contents/MacOS/Saft
/Applications/Saft.app/Contents/Resources/Saft.bundle/Contents/Frameworks/Shortc utRecorder.framework/Versions/A/ShortcutRecorder
Same thing. Remove these files from the Applications folder to the Trash. Saft.app/Contents/Resources/Saft.bundle/Contents/Frameworks/ShortcutRecorder.fra mework/Versions/A/ShortcutRecorder
Relaunch Safari and see if it crashes again. If it does, it could be 1Password. First see if removing the Saft files does the job.
Are you are using the trial version of 1Password or did you purchase it? Since it's compatible with Snow Leopard, hopefully it won't be a problem.
Carolyn

Firefox won't open on WIndows vista & it has worked for years.

Used task manager, closed firefox.exe & restarted, worked twice & I disabled Norton Toolbar. Now firefox won't open. I uninstalled firefox and redownloaded it & still won't open. Search for the Profile Manager doesn't show anything.
I did download an HP update yesterday. I am using windows explorer for this since I have toahve that on my computer to access some citrix programs

Right mouse click the iTunes icon and select "Run as Administrator"

I've tried to troubleshoot downloading Firefox but it won't open on Windows XP. The Firefox Update box with the hour glass symbol runs for hours. Then I have trouble even shutting down. When I click on Firefox, no window, program won't quit, etc....

Windows XP. I used to use Firefox and it worked okay. I'm not sure why I downloaded a new version but it won't open. The window that says "Firefox Update" continues to try to load. Hour glass symbol, for hours. If I try to click on the Desktop symbol, Nothing. Then when I try to shut down, it's slow, programs won't quit, or it freezes. I've removed Firefox completely and tried downloading again with the same results. Even with the latest version. Shit. Whassup?

Hi zenithtwc, to test whether this is a settings issue, could you do a three-minute experiment?
'''Create a new Firefox profile'''
A new profile will have your system-installed plugins (e.g., Flash) and extensions (e.g., security suite toolbars), but no themes, other extensions, or other customizations. It also should have completely fresh settings databases and a fresh cache folder.
Exit Firefox and start up in the Profile Manager using Start > search box (or Run):
firefox.exe -P
''Don't delete anything here.'' Any time you want to switch profiles, exit Firefox and return to this dialog.
Click the Create Profile button, assign a name like Test731, and skip the option to change the folder location. Then start Firefox in the new profile you created.
Can it reach the internet?
When returning to the Profile Manager, you might be tempted to use the Delete Profile button. But... it's a bit too easy to accidentally delete your "real" profile, so I recommend resisting the temptation. If you do want to clean up later, I suggest making a backup of all your profiles first in case something were to go wrong.

Images saved in Photoshop CS6 as PNG or jpeg won't open on Windows computers

I recently saved an image on Photoshop CS6 as a PNG file so I could send it as an attachment to a client (who uses a Windows computer). They told me the file wouldn't open and instead showed as an "Unknown File".
I tried opening the file on my Windows computer, as well as a JPEG version to test out, but both came up as "Unknown Files".
The only way I could transfer the files I saved in Photoshop was to export them as PNG through the 'Preview' application.
Is there a reason why these normal formats won't open properly?

ITunes 11.1.1 won't open on Windows XP

this morning I tried to sync new music into my iPhone 5, but I guess since I just updated to iOS7 I had to update to the new itunes, so I did but now the latest version of iTunes won't open up on my Windows XP. Uninstalled and reinstalled and still, nothing. Thought about reinstalling the last version but it would be quite redundant considering the fact that the only way I can sync new music into my phone would be through the new version of iTunes. any solutions to this?

Hello amordetrance,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iTunes for Windows XP: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/ts1421
Best of luck,
Mario

ITunes STILL won't open on Windows...help please?

So, I am pretty frustrated.
I downloaded the lastest version of iTunes 7.2 a few days ago, and after installing it, I kept getting Symptom B as mentioned in the announcement above, "If iTunes 7.2 won't open or stay open on Windows..." posted by Roy B: my iTunes library gets updated after opening iTunes but only gets to about 80% until it becomes unresponsive and I have to close it. I tried the suggested solution one, but then as it's importing, it freezes and becomes unresponsive again. And I would try solution two, but I don't know how to revert back to the last version I was using if it's been replaced by the faulty one...Please help, I'd greatly appreciate. Thanks!
Windows XP

Which version of Windows do you have? I have a similar problem ... "iTunes has stopped working". I have some diagnostic info in my windows logs if any one could use them?

Jpeg attachments sent won't open in Windows

Every JPEG file I send, via e-mail (10.4 Tiger) won't open or appear as a JPEG file on any Windows PC. Clicking the "Send in a Windows friendly format" box does not help. How can I remedy this?

How are you naming the picture files?
picture
picture.jpg
picture.jpeg
 Cheers, Tom

Mail won't open reply window & can't type since upgrading to 10.4.6

like the subject says, ever since I updated my OS to 10.4.6, Mail won't open a reply window when trying to reply to a received e-mail. Also, when trying to type a new email message, can only type until the space bar is hit, then get the error sound and no more characters can be typed. Tried repairing/verifying disk permissions several times and checked disk as well, but still won't work properly. Mozilla mail works without any problem, so it must be a Mac Mail thing...
thanks for any ideas...maybe this stuff needs to be tested better before OS updates are put out...will this and all of us be abandoned to Intel MacOS in the near future?

Most people having this issue have successfully solved it cleaning up the LaunchServices cache. The following article describes how to manually reset LaunchServices. The notes at the bottom of the article also provide information about the side effects of deleting each of the files involved.
Resetting Launch Services
The following article also describes the side effects of cache cleaning:
Side effects of System cache cleaning
The following article provides links to some utilities that can be used for troubleshooting and cache cleaning:
Resolving Disk, Permission, and Cache Corruption
It seems that the most appropriate utility for solving this particular problem is Tiger Cache Cleaner.
In addition to the utilities mentioned above, you may also consider OnyX, if for no other reason, because it's free. If you want to try OnyX, after installing it, do this (be sure to read the articles about the side effects of cache cleaning first):
1. Quit all applications.
2. Launch OnyX and enter your administrator password.
3. Click Maintenance. In the Reset section, check LaunchServices database.
4. You may uncheck any other pre-checked options if you've already done them using other utilities.
5. Click the Execute button.
If that doesn't solve the problem, you may try again checking the Links between documents and applications option in step 3 instead.
Please let me know whether you were able to solve the problem, what worked for you and what didn't.

Spotify won't open on Windows 8.1

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