[..\..\Src\EMS\WSEMUtil.cpp-675] Adobe Premiere Elements 12

[..\..\Src\EMS\WSEMUtil.cpp-675] keeps popping up when i try to open adobe premiere elements 12? before this it wouldn't launch and kept showing the launch screen, but wouldn't launch.

canoncamera0
I have not run into any prior reports of [..\..\Src\EMS\WSEMUtil.cpp-675].
Please confirm the wording and spelling of the error message that you are posting.
What computer operating system is your Premiere Elements 12 involved with? And, what is the description of your computer environment - processor, installed/available RAM, free hard drive space, etc. How have you installed the program, from installation files downloaded from Adobe or from installation disc that came in boxed packaging of the product from an authorized reseller?
For now, I will assume that you are working on Windows 7, 8, or 8.1 64 bit....
Suggestion
1. Uninstall the program the usual Control Panel way.
2. Do a free ccleaner run through (regular cleaner and registry cleaner parts) to get rid of leftovers from incomplete installs and reinstalls.
CCleaner - PC Optimization and Cleaning - Free Download
3. Reinstall the program with antivirus and firewall(s) disabled.
4. Install the 12.1 Update using an opened project's Help Menu/Update
Is this your first use of this program on the computer you are now using?
Lots of possibilities. Let determine the results from the above and then we can consider what next.
Thank you.
ATR

Similar Messages

Adobe Premiere Elements 10 not starting up.

When ever I start up Premiere it opens up with a message that says:
Premiere Elements 10.0 has encountered an error
[..\..\Src\EMS\WSEMUtil.cpp-715]

xpcm
Thanks for the reply. We may have our answer in your Premiere Elements 10 running on a computer that uses a NVIDIA GeForce card. There is a known issue relating
to Premiere Elements 10/NVIDIA GeForce with the solution being roll back of the driver version to about May 2013. But, I have not seen it reported before in association
with the particular error message
[..\..\Src\EMS\WSEMUtil.cpp-715]
But because of the history on this matter in
the Announcement at the top of this forum
and
ATR Premiere Elements Troubleshooting: PE10: NVIDIA Video Card Driver Roll Back
we do need to rule this factor in or out.
Go to the following site for older version NVIDIA GeForce and plug in your information to download and install the May 2013 driver version
http://www.nvidia.com/Download/Find.aspx?lang=en-us
It is the Driver GeForce 320.18 Driver........320.18.......May 23, 2013 that you want.
Are you working with SD or HD projects?
Please review and consider and then let us know the outcome. The references cited with give you a
comprehensive view of the Premiere Elements 10/NVIDIA situation.
Thank you.
ATR

"Premiere Elements 9.0 has encountered and error. [..\..\Src\EMS\WSEMSUtil.cpp.-602]"

"Premiere Elements 9.0 has encountered and error. [..\..\Src\EMS\WSEMSUtil.cpp.-602]"
Is the exact error message i get after i tried to reinstall my copy of Adobe Premiere Elements 9.0 because of problems with creating/loading any projects. How can I fix this issue as a second reinstall hasnt worked?
Thanks,
Xynos

Xynos
I am not familiar with that error message either. You originally posted on November 30, 2013. It is now December 8, 2013. Has your issue been resolved yet? If not, then I would offer the following troubleshooting scheme based on what you have written.
1. Open a project. Go to Help Menu/Deactivate and Deactivate. Close out of there.
2. Uninstall Premiere Elements 9 via the usual Control Panel Route.
3. Run the computer through the ccleaner (regular cleaner and registry cleaning parts).
4. Reinstall Premiere Elements 9 with antivirus and firewalls off.
5. Reinstall the Premiere Elements 9.0.1 Update.
Is the problem resolved.
We may have to look deeper into your original reasons for troubleshooting the program
i tried to reinstall my copy of Adobe Premiere Elements 9.0 because of problems with creating/loading any projects.
We may need to distinguish between damaged projects versus a program that has become non functional.
Please review and do not hesitate to ask for clarification on anything written.
Thank you.
ATR
Add On...If there is any indications of a problem with Premiere Elements 9.0/9.0.1 Elements Organizer 9 we can look into deleting its settings file and/or creating a new catalog. But, I do not see any indications for this at this time.
You might find this Adobe document on damaged projects of interest.
http://helpx.adobe.com/premiere-elements/kb/troubleshoot-damaged-projects-premiere-element s.html

Adobe Premiere Elements 10 Error 1 or [..\..\Src\DirectoryRegistery.cpp-283.

I installed Adobe Premiere Elements 10. When I double click on the shortcut icon , I get configuration error 1 which tells me to uninstall/reinstall and then contact Adobe support if it happens again. Uninstalling/reinstalling did not resolve problem so I contacted Adobe support. First time spent about 45 minutes on hold while the person consulted with other colegues and was then disconnected. After waiting about 1.5 hours for call back, I recalled. After about 30 minutes on hold was told that I should call a different number and pay $39 and I could talk to someone who might be able to help me but that this support line did not support this type of problem. Went to online support. Was told to add a new password protected user account, uninstall/reinstall and try to open program using new user account. No joy. Present status : If I double click on shortcut icon, get configuration error 1. If I rignt click and try to 'run as current user get 'debug error [..\..\Src\DirectoryRegistery.cpp-283. If I 'run as the password protected user account get configuration error 1. Note that during the first call, I was sent an email with a 'case number' and a link to check status but the case number has never showed up on the adobe website. Questions:
1. Any suggestions to resolve problem?
2. If I pay the $39, is it likely that I will get the problem resolved or simply get the same run around? I have now uninstalled/reinstalled/restarted at least 6 times and there have really been no other suggestions from Adobe.
3. Suggestions for alternative video editing software if I can't ever get Adobe to boot up. Thanks for your support.

You will find best advice over on the video forum. Most of us here are photographers.
Click on the link below and copy and paste your question again. Good luck.
Video questions: Click here for Premiere Elements Forum

Hello, Why am I getting the following message after I start up my computer: "CAHeadless has encountered an error. [/Adobe/premiere/elements/Release/12/ALL_LANG_12.1/CAHeadless/Make/Mac/../../Src/CAHeadle ss.cpp-683]." Anyone, please solve this for me? Tha

Hello, Why am I getting the following message after I start up my computer: "CAHeadless has encountered an error. [/Adobe/premiere/elements/Release/12/ALL_LANG_12.1/CAHeadless/Make/Mac/../../Src/CAHeadle ss.cpp-683]." Anyone, please solve this for me? Thank you very much!

Hello, Why am I getting the following message after I start up my computer: "CAHeadless has encountered an error. [/Adobe/premiere/elements/Release/12/ALL_LANG_12.1/CAHeadless/Make/Mac/../../Src/CAHeadle ss.cpp-683]." Anyone, please solve this for me? Thank you very much!

I can not open or start adobe 10 i keep getting a debug event src\EMS\WSEMSUtil.cpp-715

S

jeffs2wife
Do you have Windows 7 64 bit? Then there has got to be those two exe files in the route listed
Local Disk C
Program Files
Adobe
Adobe Premiere Elements 10
and in the Adobe Premiere Elements 10 Folder are the two .exe files
Oops. I think that I left out the Adobe in between Program Files and Adobe Premiere Elements 10 when I wrote that path in the previous post.
Another route to those .exe files...right click the desktop icon, select Properties, select Shortcut Tab, and click on Open File Location. If you are getting better results clicking on one of those .exe files than you are double clicking the desktop icon for the program, then
right click the Adobe Premiere Elements.exe file, select Send to: and then Desktop (create shortcut). Then use that shortcut that will appear on the desktop to open the program moving forward. By using the Adobe Premiere Elements.exe file, you will gain the perk of bypassing the Welcome Screen. If you want the Welcome Screen, then just create a replacement desktop shortcut to it the same way but using the Adobe Premiere Elements 10.exe file.
As for the latest driver for your ATI Mobility Radeon HD 5650, you should head to the AMD web site and plug in the requested information to see what it shows for your video card driver.
http://support.amd.com/us/gpudownload/Pages/index.aspx
Please update us on your progress.
Have you tried flushing the preferences yet?
Thanks.
ATR

Adobe Premiere Elements 12 will launch and then vanish

Okay so just bought Adobe Premiere Elements 12. Loaded it up and went to run it. First time I ran it I get the Adobe Premiere Elements 12 Launch pad, you know where you select the Organizer or the video editor. I select video editor, it gives me a sub menu asking if I'm opening an existing Project or a new project. I select new project. the Video editor opens and I get a pop up windows stating "Please Log-in with an Admin account to access Adobe premiere Elements." I hit 'ok' and the video editor promptly vanishes leaving me at the launch pad which I close. I go to the short cut, right click on it and select "run as administrator." and I re-launch the program. Back to launch pad, select video editor, select new project. The video editor loads and appears to be working for about 3 seconds and then it vanishes. No error window, no crash report nothing. Just 'pop' it's gone.
Any idea what I can do about this? I'd really like to use the software I just bought.
Compute specs:
OS: Windows 7 Home Premium
-updated system drives yesterday
Prossessor: AMD Phenom 2 X6
8Gb ram
NVidia GeForce GTX 460 4GB card
-Drivers updated yesterday
Primary drive is a solid state 128gb
2 secondary SATA drives at 1TB each
Premiere Elements is loaded on the 1st of the 2 secondary drives.

Please confirm...
a. Are you running the program from a User Account with Administrative Privileges as well as the Run As Administrator from the right click of the program's desktop icon?
- I am running it from an admin level account.
b. Did you install the program to the default drive C location...you mention "Premiere Elements is loaded on the 1st of the 2 secondary drives", but is it the drive designated C?
- No. all I have on my primary drive (C:\) is windows, drivers and scratch disk. All my programs outside of windows are loaded on the drive designated J:\
c. Do you have the latest version of QuickTime installed on your computer with Premiere Elements?
- I did not before, but I just updated it before responding here. No effect.
d. Does your computer use just that NVIDIA video card/graphics care? Is there a second card displayed in Device Manager/Display Adapters?
- the NVIDA GeForce GTX 460 is my only video adapter.
e. Does the problem exist with and without antivirus and firewall(s) disabled?
- Yes. I shut off Kaspersky and tried running the program via the launch pad. no change.
You say that the crashes occur when you select Video and new project. What happens if you select Organizer instead? Still crash?
- If I go into Organizer the system seems to run fine. I loaded Organizer about 20 minutes ago and it's still up and running just fine. But in that same time span I've tried to launch premier elements several times. It still crashes after a few seconds.
New data though. Can't tell if it's from Premier, or something else. a couple minutes after the latest attempt to run Premiere Elements I found a new window with the header "CAHeadless Debug Event". The Window reads:
CAHeadless has encounter an error.
[..\..\Src\Sequence\Sequence.cpp-2233]
and then I have a button that reads "Continue".

Adobe Premiere Elements 7 files encountering major errors

I have Adobe Premiere Elements 7 and every time I try to edit certain parts of my movie I get major errors. Here's what I've done to try to fix the problem:
gone through some of the troubleshooting tips from adobe.com
uninstalled and reinstalled PE7
did a system restore to several days ago when it was working fine
The movie I am editing is over an hour long, and has a variety of movie clips, pictures, narration, and music. When I press play it works pretty good, but when I want to move the narration around or "clear" a certain clip, it goes crazy!! Here's a few of the error boxes I've seen:
Premiere Elements Debug Event
[..\..\Src\Sequence\TrackItemTrack.cpp-480]
and also this one
[..\..\Src\VideoSegment.cpp-55]
When those come up I can only click "continue" and then it pops up again and again until finally it says that there was an error, it must close down, and it will try to save the project.
This has also come up before the file opens:
Found default catalog. Trying to open the default catalog.
And, when I did the system restore this came up when I opened PE7:
The licensing subsystem has failed catastrophically. You must reinstall or call customer support.
I have a deadline to meet with this movie, but I can't even edit it closes down on me so much! I have tried opening other PE7 movie files and edit them and they seemed to work fine from the little I did. Could it be that the file itself has something wrong with it? I have had minor problems with PE7 before but nothing as bad as this! I have my movie file saved on the computer hard drive, and two separate external hard drives. I have tried opening the file from all three places but they are all the same.
I am not a computer whiz, but If you need any more info, let me know, and please respond ASAP!!
Thanks!

Well, it's not working again. Here's what happened:
I opened that other file this morning, like I told you. I edited for a few hours, then I added a picture, then tried moving some clips that were grouped together, but instead of moving them it did something else (not sure what) and then it said there was an error and it had to close down (I was able to delete the picture off the timeline, just in case that was causing the problem, which I don't think it was). I was glad to have gotten so much editing in, but really disappointed it wasn't fixed completely like I'd hoped. So I opened PE7 again and it said I needed to save the file as another name. So I did that and kept editing for another few hours, with no major problems. Then, when I was moving something around again there was an error message and it closed down. At this point I was thinking "This isn't good, but hopefully it will open again and work like last time." But no, this time, the file wouldn't even OPEN!! This is the worst it's been. Those same error messages come up (PE Debug Event) and a new one too:
Microsoft Visual C ++ Runtime Library
Runtime Error
Program: ...\AdobePremiereElements7.0\AdobePremiereElements.exe
This application has requested the Runtime to terminate it in an unusual way. Please contact the application's support team for more information.
I've been having a few minor problems with Windows Vista as well, such as the scroll bar on the Internet going up and down like crazy for several seconds, and also a runtime error (similar to the one above) when I open a folder under my computer. Could it be I have a virus? I have Vipre antivirus installed on my computer so hopefully that is taking care of anything like that.
I can open a copy of the movie file I made earlier today (but I'm not sure yet if I can edit with it or not - I don't want to make a bunch of changes and lose my work!), but not the latest file I worked on that had the last problems. Here are my project presets:
(this forum won't let me copy and paste!)
General
Editing Mode: DV NTSC
Timebase: 29.97 frames/second
Video:
Frame size 720 horiz. 480 vert. 16:9
Pixel Aspect Ratio: D1/DV NTSC Widescreen 16:9 (1.2)
Fields: Lower Field First
Display format: 30 fps Drop-Frame Timecode
Audio:
Sample rate: 48000Hz
Display format: audio samples
Capture format: DV capture
Video Rendering
Maximum bit depth (not checked)
Previews:
File Format: DV NTSC
Compressor: DV NTSC
Color Depth: millions of colors
Optimize stills (checked)
The narration is a .wav file,
the pictures are .jpg
the videos are all .avi (some were conformed from .MTS to.avi with PE7 under SHARE)
By "assets, stills, video etc. on the timeline" do you mean I should tell you everything I have on the timeline in order? Or did you mean something else? I was a little confused by that (I'm a visual person and so new to this!).
Thanks so much for your help!!

Adobe premiere element 12 doesn't work without administrator right

adobe premiere element 12 doesn't work without administrator right.
I have these 2 messages after i had selected a New project:
Premiere elements debug event
premiere elements has encountered an error
[..\Src\Core\Preferences.cpp-347]
Microsoft visual C++ Runtime library
Runtime Error
Programm:C:\Program Files\A..
This application has requested the Runtime to terminate it in an unusual way

then start as administrator.
if you want to automate that: http://technet.microsoft.com/en-us/magazine/ff431742.aspx

I am receiving the following error when launching Adobe Premiere Elements 13

I am receiving the following error when launching Adobe Premiere Elements 13: Premiere Elements Debug Event Preferences.cpp-353 . I am running this on a Win 7 64 bit device on a Windows domain. The user is not a network/local administrator. Any ideas?

RogerCHS
Are you running the program from a Domain or Local Administrative type User Account? Apparently not Local Administrative by your description in the introduction?
Last time we had this type of issue, the user was coming from a Domain type of account. The issue remains in that thread unresolved although there was some intervention
by Adobe Staff.
https://forums.adobe.com/thread/1638947?start=0&tstart=0
Is yours a separate matter or are you related to the user in the other thread?
Please review and consider, supply more details, and then we can decide what next.
Thank you.
ATR

Error message when downloading Adobe Premiere Elements 11

When attempting to download the Adobe Premiere Elements 11 from the cd, I'm getting an error message that reads: "The installation process has encountered an error while installing Shared Technologies. Please restart your system and try again".I'm using a Windows 7 Operating System. When I attempt the download again, I get the same error message.

Curtis Baughman
Many of us have encounted this issue. The problem is not confined to a particular version or computer operating. Many homemade remedies and scientific ones have worked for some and not others. The most recent fix was offered by an ID by the name of Maud Barbara and seems to have been the answer for that user and at least one more.
Maud Barbara's fix can be found at the end of the very long thread on the subject found
http://forums.adobe.com/thread/1121947?start=40&tstart=0
The rough Google Translate went
Hello
I had the same problem as you and I just d have the solution:
go to C / program files (86) / common files/OOBE
Rename OOBE by OLDOOBE
and your problem is resolved
You can reinstall the software
What worked for me in this case was none of the above. How I and others navigated this installation problem is documented in the thread cited.
We look forward to your results to see what turned out to work for you.
Thanks.
ATR

No Disk Error for Adobe Premiere Elements 12

I installed Adobe Premiere Elements 12 to my PC. Everytime I load the software, I get this annoying alert saying that there is no disk located error. I can get it to go away if I click on try again a bunch of times, but I want to get rid of this problem. It should NOT be happening. SOME BODY TELL ME WHAT TO DO PLEEAASE!

Blue Mask
Please check out recent thread which sought to solve the disc error message that appears to be similar to what you are reporting
http://forums.adobe.com/message/6246049#6246049
There was no definitive answer. Still waiting for follow up to the latest line of questions in that thread.
Suggestions about this being a long time issue are a bit misleading. In versions of Premiere Elements earlier than 12, there was a SmartSound/Sonicfire Pro 5 feature which appeared to be linked to the disc error message. And, updating SmartSound/Sonicfire Pro 5 was claimed to be the cause and remedy for the disc error message.
http://forums.adobe.com/thread/1300410
However, SmartSound/Sonicfire Pro 5 is no longer a feature in Premiere Elements 12. Premiere Elements 12 does have a Music Score feature, similar in principle to SmartSound soundtracks, but the SmartSound feature is gone in version 12.
Please review that information in the link above and let us know if any of it works for you.
Thank you.
ATR

Problem with Adobe Premiere Elements 11

Hello
Need your advice .
Problem Description:
Adobe Premiere Elements 11 (BOX)
After adding any the timeline material ( pictures or music or video) , 2-3 seconds hanging.
Then closes without any notification.
This program gave me a friend, not for need. He used it to me.
By not knowing at first I installed a Pr, and then my friend temporarily deactivate the license .
In the "Help" menu is available only " Deactivate" ...
It is a problem with the activation or something else?
Hardware:
Operating system Windows XP 32bit sp3
3GB RAM
Processor Intel Q8300 ( 4 cores )
motherboard Asus P5P41TD
video card nVidia GT220 - Latest drivers
Direct X 9.0c
Software:
last QuickTime
microsoft visual c + + 2008 redistributable
microsoft visual c + + 2010 redistributable
net framework 4
net framework 3.5
net framework 3.5 language pack
k-lite codec pack full
Help please .

-What model of camcordder is your video coming from and what format and resolution is it?
I tried to add a video with the two devices.
Samsung HMX-H300
Video settings added to the project:
Video: MPEG4 Video (H264) 1280x720 50fps 12009kbps [V:
HMX-H300 [eng] (h264 main L4.1, yuv420p, 1280x720, 12009 kb / s)]
Audio: AAC 48000Hz stereo 127kbps [A:
HMX-H300 [eng] (aac, 48000 Hz, stereo, 127 kb / s)]
Used settings:
PAL-AVCHD-AVCHD LITE 720p50
The same thing happens and another video.
Sony DSC-H5
Video settings:
Video: MPEG1 Video 640x480 30fps 104857kbps [V: mpeg1video, yuv420p, 640x480, 104857 kb / s]
Audio: MPEG Audio 32000Hz mono 64kbps [A: mp2, 32000 Hz, mono, 64 kb / s]
Used settings:
DSLR-480p-DSLR 640x480p50
the same result.
-How did you get the video from this camcorder to your computer?
Files are copied to the flash card to the HDD.
-Have you ensured that a video clip from this camcorder is the first clip on your timeline so that the program can match its project settings to your video specs?
Yes. Video clip from this camcorder is the first clip in the timeline.
Parameters of the project and the video above.
-When your project settings match your video specs, you will NOT see a yellow orange line along the top of the timeline, above your video clips, in Expert mode. Is this the case with your project?
No. I suspect that the problem occurs in the video is displayed on the timeline.
Because the assets of the project and put the video thumbnail is displayed on this video.
at the time of the drop on the timeline displays only rectangular frame that meets the duration of the video itself. let go of the mouse button. Displays only the blue rectangle.
Thumbnails of the first and last frames do not appear. takes 2-3 seconds and Pr closed.
I believe that until you see the yellow line is not reached.
-Have you ensured that any photos you use are sized to no larger than 2000x1500 pixels in size?
Yes, size is not more than 2000x1500
- You're using a somewhat antiquated 32-bit operating system that can make limited use of your RAM load (which may explain why you only have 3 gigs of RAM), so you'll need to optimize your workflow by matching project settings to your video as closely as possible in order for the program to work effectively and stably.
yes, you're right. need to upgrade to 64bit. so I put 4GB of RAM, but I can not install 64bit Vindovs. no time. and available only 3.25 GB.
I would add, I hope it will help isolate the problem.
I've been tracking work in process monitor Pr. the very moment when it closes when you move the video on the timeline.
begins after the closing lines
Registry
RegOpenKey
HKLM\Software\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\ContentAnalysisData.dll
Before doing so, refer to
File System
C:\Documents and Settings\All Users\Application Data\Adobe\Premiere Elements\11.0\Online\DVD Templates\All_Lang\General\(A) Fun\it_IT_FUN_PAL_S_SM_OUTPUT_s_prv_sm.png
and the like ...
I turned drvatson. now the error appears as a window.
System disk, and on which stands Pr error checking. there are no errors.drive on which stands Pr error checking. There are no errors.

Adobe Premiere Elements 10 with Photoshop Elements 9

Is it possible to use both Adobe Premiere Elements 10 with Adobe Photoshop Elements 9?
I don't want to upgrade Adobe Photoshop Elements 9 because has not enought new functions but need new Premiere with Organizer.
Does Adobe Photoshop Elements 9 will work correctly with Organizer of Premiere 10?

Hi,
It is possible to use both of them, seperately though. If you wish to do use some interoperable feature, that wont be possible, since, as Steve said, they both use thier respective organizer.

Adobe Premiere Elements 9 has encountered a problem and needs to close.

Adobe Premiere Elements 9 has encountered a problem and needs to close. Asked to be debugged no response an then the program don not respond.
If i Run an old project direct from the file PE 9 it works and then go to a new project it works but from the start up it just closes down.
Bridge is also starting to do it

From the Premiere Elements Information FAQ http://forums.adobe.com/thread/1042180
•What version of Premiere Elements? Include the minor version number (e.g., Premiere Elements 12 with the 12.0.1 update).
•What operating system? This should include specific minor version numbers, like "Mac OSX v10.6.8"---not just "Mac"
•Has this ever worked before? If so, do you recall any changes you made to Premiere Elements, such as adding Plug-ins, brushes, etc.? Did you make any changes to your system, such as updating hardware, printers or drivers; or installing/uninstalling any programs?
•Are you using an account with Administrator Privileges?
Run as Administrator http://forums.adobe.com/thread/969395 (Encore + "All" Premiere)
•Have you installed any recent program or OS updates? (If not, you should. They fix a lot of problems.)
•What kind(s) of image file(s)? When talking about camera raw files, include the model of camera.
•If you are getting error message(s), what is the full text of the error message(s)?
•What were you doing when the problem occurred?
•What other software are you running?
•Tell us about your computer hardware. How much RAM is installed? How much free space is on your system (C:) drive?
And some other questions...
•What are you editing, and does your video have a red line over it BEFORE you do any work?
•Which version of Quicktime do you have installed?
What is your exact brand/model graphics adapter (ATI or nVidia or ???)
What is your exact graphics adapter driver version?
Have you gone to the vendor web site to check for a newer driver?
For Windows, do NOT rely on Windows Update to have current driver information
-you need to go direct to the vendor web site and check updates for yourself
ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool
nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us

[..\..\Src\EMS\WSEMUtil.cpp-675] Adobe Premiere Elements 12

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