SRM Process Controlled Workflow Issue - Process Level Agent not shown up

System: SRM 7.0 (SP09)
Implemented BADI to determine agents at process level - BADI Definition /SAPSRM/BD_WF_PROCESS_CONFIG
Configuration: 1 Process Level (Seq 100, Lvl Type A, Resp. Resolver Name: Z_XXXXXX, Task ID 40007954, Decision Type 1)
When creating the Shopping cart based on the cart value, the agents are determined correctly and process level GUID is created with Agent ID associated.
something like
GUID1 - APPR1
GUID2 - APPR2
GUID3 - APPR3
GUID4 - APPR4
Before "Order" when we do preview of Approval Process, it shows all the approvers in the sequence as expected. As soon as the cart is ordered, the first process level GUID lost its agent thus throwing error saying "Strategy Z_XXXXXX did not determine any approver"
But when we look at the table /SAPSRM/D_WF_016, the corresponding entires of GUID1 has the agent ID as APPR1.
The task 40007954 has been GENERALIZED so as the master workflow template 40000014. The same is working in our Dev system but throwing error "Strategy Z_XXXXXX did not determine any approver" in QA system.
Any input is highly appreciated.

See the thing is the agents were picked up & saved in the table /SAPSRM/D_WF_016 in the process level BADI. The first process level guid doesn't get processed in the RESP_RESOLVER BADI. I put the break point and can see the agents were picked up & saved in Process Level BADI.
The funny part is it is working just fine in the Dev system. Secondly, when we do BOB for the same user (requester), it picks up the first level approver without the error.
Meaning, If USER1 shops for himself (Creator & Requester are same), we encounter this error. If USER2 shops for USER1, then the corresponding approvers were picked up correctly without the error. USER1 & USER2 have same authorizations in SU01D (USER2 is copy of USER1, so no authorization issues). Approvers determination is based on the requester.
Somewhere, we miss the settings. Don't know where though.

Similar Messages

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  • Process control workflow issue with Approvers

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  • Approval Level in Process Controlled workflows

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  • Issue in Process Controlled workflow for Shopping cart in Quality system.

    Hello All,
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    Hello Vinita;
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  • SRM 7.0 - Process controlled workflow

    Hi,
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    Yayati Ekbote

    Hi Adrian,
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    Regards,
    Beth Maben
    EP - Senior Support Consultant II
    SAP Active Global Support
    Global Support Centre Ireland
    **SDN Forum Moderator:
    SAP Enterprise Portal: Application Integration
    **SDN Universal Worklist Wiki:
    http://wiki.sdn.sap.com/wiki/x/ehU

  • SRM Process Controlled Workflow

    Hi Exports,
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    Regards,
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  • Complexity of using N-step BADI in SRM 7using Process controlled Workflow.

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  • SRM 7.0 Process-controlled Workflow not starting

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    Hi..
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  • Error during approval Process flow in Process controlled workflow

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    Thanks & Regards,
    RKS

    Hi,
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    Regards,
    Masa

  • Dump on screen when configuring Process controlled workflow

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      4
      5   DATA lv_curr_workitem_id    TYPE /sapsrm/wf_workitem_id.
      6   DATA lr_process_info        TYPE ref to /SAPSRM/S_PDO_WF_PROCESS_INFO.
      7
      8   " the default:
      9   rv_participates_in_active_wf = abap_false.
    10
    11   " The scenario is not valid for application-controlled workflow:
    12   " Any agents who may edit the document (approver and requester)
    13   " enter "Edit" mode right-away. No special handling possible.
    14   lr_process_info = io_apf_md_context->get_process_info_ref( ).
    >>>   IF lr_process_info->wf_version NE /sapsrm/if_wf_process_c=>GC_APF_VERSION_0200.
    16     return.
    17   endif.
    18
    19   " check if a valid workitem exists
    20   lv_curr_workitem_id = io_apf_md_context->get_workitem_id( ).
    21   IF lv_curr_workitem_id IS INITIAL.
    22     RETURN.
    23   ENDIF.
    the only configuration I change in the system is I changed the workflow framework to process controlled workflow.
    Kindly help.
    Thanks
    Anand

    Hello Anand,
    As per standard SAP recommendations the application-controlled workflow framework is only intended to be used if you are upgrading from SAP SRM 5.0 or earlier and you need to continue using your existing work-flows.
    The default workflow framework setting is the process-controlled workflow from SRM 6.0 on-wards and the user will be provided a option to switch to the application-controlled workflow framework.  The option to switch to process-controlled workflows is available only after you have once switched to application-controlled work flows but there will be a big caution that " If you switch from the application-controlled workflow framework to the process-controlled workflow framework; once a process-controlled workflow has been run, it is not supported that you switch back to application-controlled work-flows".
    As per the details given i got a feel that we have tried executing the scenario by switching between application and process controlled workflow and hence the system have become inconsistent and its dumping.
    I suggest you to raise a OSS ticket to SAP to resolve the issue.
    Best Regards,
    Rahul

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