SSID not showing

The company I work for has all its APs controlled by a WISM. I recently deployed an AP out to a WAN site and when the AP boots up, I am able to see on the WISM, able to ping from the WISM and vice-versa, able to ping the IP addresses of the SSID from the switch and vice-versa; however, my laptop is not able to see any SSID. The AP is connected to WS-3560-25TS. Where did I go wrong here?? I am confused. This should be no different than any other site, isn't it??

Fella5:
Thank you for your response.
(1) The WISM has 3 SSID, 2 being broadcast and one its not. Out of the 3 I am only "seeing" the one that its not broadcasting. Its like I see 1 out of 3 SSIDs.
(2) I do not have any AP groups
(3) I can see the AP at the WISM, ping it, move it around to different WISMS in our network etc..
(4) Under the radio,802.11a/n and 802.11b/g/n, the radios are up and enable..
What can cause my laptop only to see 1 out 3 SSID?? Never seen this type of problem...

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===
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Eric Moyers
.:|:.:|:. CISCO | Cisco Presales Technical Support | Wireless Subject Matter Expert
Please rate helpful Posts and Let others know when your Question has been answered.

HP4599 not showing up on my wireless network

Hi
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To print doc - this is the diagnotic info from the HP's home network diagnostic utility, which might help.
umping Diagnotic Info started at 2011/01/29 18:25:11
Version : 4.1.0.096
Operating System : Windows XP, Service Pack 3, (32 Bit)
Current System default language :ENU
Current user default language : ENG
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Hostname: OFFICE
IP Address: *.*.1.4
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Router MAC Address: 00:17:9A5:*:*
DNS Servers: *.*.1.1
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****m_pNetworkStore->Dump() finished *****
****m_pNetworkStore->Dump() started *****
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version 12.3
no service pad
service timestamps debug datetime msec
service timestamps log datetime msec
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hi,
Yes it will not come with a internal antenna.. you have t oconnect a external antenna.. The AP comes with a RP-TNC connectors.. we need to connect the antenna to it. here is the link..
http://www.cisco.com/en/US/partner/prod/collateral/wireless/ps5678/ps6108/product_data_sheet0900aecd801b9068.html
http://www.cisco.com/en/US/partner/prod/collateral/wireless/ps5678/ps6108/product_data_sheet0900aecd801b9266.html
lemme if we have connected the antenna and then if we are still facing the issue..
lemme know if this answered your question!!
Regards
Surendra
===
Please rate the posts which answered your quiestion or was helpfull

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~~~~~~~~~~~~~~~~~~~~~~~~~
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http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
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http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
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https://discussions.apple.com/thread/4010130
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http://support.apple.com/kb/TS1559
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

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