SSRS 2012 - Cannot access any of the sub page from Report Manager - Manage page menus.

All:
It was working at one point of time, but suddenly when I tried to access any of the menus from Report Manage page, all the options (Data Source, Subscriptions, Processing Options, Cash Refresh Options, Report History, Snapshot Options, Security) will
redirect back to the root directory page.
Because of this problem, I cannot manage any of the options or subscriptions for any of my report on the server.
Does anybody know what could be the problem? Thank you very much for your help.
Tina

Hi Tina,
As per my understanding, I think this strange issue can be caused by the browser which running Report Manager and the page files may be corrupted which are related to manage properties in Report Manager.
As to the browser, if you use IE explorer to run Report Manager, I suggest that you can try to run it in compatibility mode. If you are using another browser, I recommend that you should use IE explorer to run Report Manager to check the issue again.
Another possibility is related to corrupted page files. If in this scenario, I suggest that you can try to copy the all Pages folder from another server which works well to replace the current one. By default, the Pages folder is located in the following
folders:
C:\Program Files\Microsoft SQL Server\MSRS11.MSSQLSERVER\Reporting Services\ReportManager
Besides, if this issue still exists, you can go to Reporting Services Log Files to see if there are error messages. Then it may help us make further analysis.
Hope this helps.
Thanks,
Katherine Xiong
Katherine Xiong
TechNet Community Support

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SSRS 2012 - Cannot access any of the sub page from Report Manager - Manage page menus.

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