SSRS PDF Export. There was an error opening this document. This file is damaged and could not be repaired

Hello,
I just experienced this problem, and was able to successfully mitigate. I wanted to share my experience and Solution.
The problem started with the following error after succesfully exporting a PDF Document. "There was an error opening this document. This file is damaged and could not be repaired."
This is only applicable if you can still export and open SSRS Reports to other formats. Go to the Log files of the SQL Instance. In my particular case I used the Default MSSQL instance: C:\ Program Files\Microsoft SQL Server\MSRS10_50.MSSQLSERVER\Reporting
Services\LogFiles
The Folder will begin with MSRS (SRS is for SQL Reporting Services)
Sort the files by date modified and check for the most recent log file: ex. SQLDmpr0000.log The 0000 will be the incremental amount of errors you have experienced in SRS. Check for the following error:
"System.DllNotFoundException: Unable to load DLL 'T2Embed': Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED))"
Below is a sample from the log.
reportrendering!ReportServer_0-1!1b78!02/07/2012-11:56:03:: e ERROR: Throwing Microsoft.ReportingServices.ReportProcessing.UnhandledReportRenderingException: , Microsoft.ReportingServices.ReportProcessing.UnhandledReportRenderingException:
An error occurred during rendering of the report. ---> Microsoft.ReportingServices.OnDemandReportRendering.ReportRenderingException: An error occurred during rendering of the report. ---> System.DllNotFoundException: Unable to load DLL 'T2Embed': Access
is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED))
   at Microsoft.ReportingServices.Rendering.ImageRenderer.FontPackage.TTGetEmbeddingType(Win32DCSafeHandle hdc, UInt32& status)
   at Microsoft.ReportingServices.Rendering.ImageRenderer.FontPackage.CheckEmbeddingRights(Win32DCSafeHandle hdc)
   at Microsoft.ReportingServices.Rendering.ImageRenderer.PDFWriter.ProcessFontForFontEmbedding(PDFFont pdfFont, Dictionary`2 embeddedFonts)
   at Microsoft.ReportingServices.Rendering.ImageRenderer.PDFWriter.EndReport()
   at Microsoft.ReportingServices.Rendering.ImageRenderer.PDFRenderer.Render(Report report, NameValueCollection deviceInfo, Hashtable renderProperties, CreateAndRegisterStream
createAndRegisterStream)
   at Microsoft.ReportingServices.Rendering.ImageRenderer.RendererBase.Render(Report report, NameValueCollection reportServerParameters, NameValueCollection deviceInfo,
NameValueCollection clientCapabilities, Hashtable& renderProperties, CreateAndRegisterStream createAndRegisterStream)
   --- End of inner exception stack trace ---
   at Microsoft.ReportingServices.Rendering.ImageRenderer.RendererBase.Render(Report report, NameValueCollection reportServerParameters, NameValueCollection deviceInfo,
NameValueCollection clientCapabilities, Hashtable& renderProperties, CreateAndRegisterStream createAndRegisterStream)
   at Microsoft.ReportingServices.ReportProcessing.ReportProcessing.RenderFromOdpSnapshot(IRenderingExtension newRenderer, String streamName, ProcessingContext
pc, RenderingContext rc)
   --- End of inner exception stack trace ---;
If you notice the error states that T2Embed.dll access is denied. In my case this due to a hotfix installed by Microsoft:
MS11-087: Vulnerability in Windows kernel-mode drivers could allow remote code execution: December 13, 2011
Be advised, in order to fix your problem and render pdf's, a vulnerability shall be created.
To fix this issue and allow the export to PDF work correctly, you must give the system Read/Execute Permissions, and Built-in\Administrators Full Control.
Go to Windows\System32 and find the T2Embed.dll Go to Security and modify the permissions as listed above. Do the same to the T2Embed.dll in the SysWow64 folder.
Restart Reporting Services and you will be able to export to PDF.
Best Wishes!
Mariano
www.lucontech.com

I'm not convinced this is the exact cause of the issue. I will check my log files to see if I find anything like what you described. However, I get this error when a particular user tries to do a "print preview" from a custom button. The
code builds a ReportViewer object, sets the ReportPath, etc.
The reason I'm not convinced is because we have a separate reports page that has the report viewer embedded into it. If the user generates the report that way and exports to PDF, Word, etc...the user can generate the file and be on their way. As
soon as the user clicks our "Print" button on the page without the ReportViewer embedded, the above mentioned error occurs.
UPDATE: Perhaps we have a different problem since my issue is from a custom button. I found the solution
here and confirmed the solution with the customer. It had to do with the code using Response.Flush() instead of Response.End().
One thing I noticed before I implemented the change: When you would close the PDF, it would ask you to save changes to the PDF. After implementing Response.End() instead, that prompt went away. No doubt it has to do with the differences between
how Response.Flush() and Response.End() handle the stream returned.
Anyway, posting in case someone has the same issue.

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Acrobat 11 there was an error opening this document. the file is damaged and could not be repaired

we are receiving an error when opening certain pdfs saying "there was an error opening this document. the file is damaged and could not be repaired"
i've tried a few things to fix this issue with no luck
tried on a brand new windows 7 install without any added software like anti-virus software, etc
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Unfortunately, CR 10.5 is not supported on WIN 2012 Server. See this wiki for more details. In order to work in a supported environment you will have to upgrade to CR 2008 Service pack 7, or SAP Crystal Reports, developer version for Microsoft Visual Studio (2010 / 2012 / 2013).
- Ludek
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How to deal with "There was an error opening this document, the file is damaged and could not be"

Hello, everyone:
I open one pdf document with Adobe Reader 9.3, but it appeared that "There was an error opening this document, the file is damaged and could not be repaired".. and I found that another several pdf document in the same folder that I have not opened for a long time is also "damaged and could not be repaired".
But in the same folder, other documents of different types are ok, does that mean there is something wrong with my hard drive?
Has anyone else run into this issue or have any suggestions?
Thank you very much

It could be that the directory is damaged. It could be that at one time you had a virus that did damage, it is hard to say. Do you have a good backup?

Which version doesn't produce this error: "there was an error opening this document. the file is damanged and could not be repaired"?

This error message occasionally occurs with Acrobat 5 on XP 2. However the same files can be opened with Acrobat 6.0.4 on Win98(se2).
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I'd like ot upgrade 5 on my XP system, but have read many posts complaining about the same error with newer versions.
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Thanks, Prasanth.
I've read posts about this problem happening on all versions, and wanted to see if it was least likely to happen in one version.
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There was an error opening this document. the file is damaged and could not

Dear all, I am simpley reading pdf file & producing to browser with this servlet
( which i got this from same forum)
import javax.servlet.*;
import javax.servlet.http.*;
import java.io.*;
public class Isotest2 extends HttpServlet
public void doGet(HttpServletRequest request, HttpServletResponse response)
throws ServletException, java.io.IOException
//String file = request.getParameter("file");
String file = new String("d:/xyz.pdf");
if (file != null)
File f = new File(file);
if (f.isDirectory())
//Do something that identifies the file as a directory...
} else
//otherwise, open a stram, and begin the download...
InputStream input = new FileInputStream(f);
response.setContentType("application/pdf");
response.setBufferSize(8192);
response.setHeader("Content-Disposition","attachment; filename=\"" + f.getName() + "\"");
OutputStream output = response.getOutputStream();
int count = -1;
byte[] buffer = new byte[8192];
while((count=input.read(buffer))!= -1)
output.write(buffer, 0, count-1);
output.close();
input.close();
but it is unable to open pdf file giving error
"There was an error opening this document. the file is damaged and could not be reapired"
what is the problem? [ PDF file is not damaged !]
pls help me out
thanks

Probably because you aren't writing the last byte read every time through the while loop.

File is damaged and could not be repaired, when emailed the PDF Document

Hi i have the same problem , that what you have resolved, but it doesn't work for me...
i.e, when i sent a mail from the below code , mail sent but when open it shows "**There was an error in opening this document. the file is damaged and could not be repaired."**
can u please suggest to over come this problem.. and i m using IBM Websphere 8.
please advice ....
thanks alot in advance...
here is the code :
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Edited by: 992445 on Mar 7, 2013 4:05 AM

You need to get a new copy of the PDF.

Some pdf files wont open error "this file is damaged and could not be repaired"

just recently this error has occured on a number of email pdf attachments
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I am using Mozilla thunderbird and adobe reader 10.1.2.
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whn i download the attachment to my pc and check the properties
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What can you see when you open the file with a text editor?

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Good day
I have the situation where we are exporting PDF files from reporting services in our website.
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The problem we have is the clients are adamant about having it in PDF format.
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This was one of the temporary suggestions I gave the client...
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Back up all data.
Triple-click the line of text below to select it, the copy the selected text to the Clipboard (command-C):
/Library/Internet Plug-ins
In the Finder, select
Go ▹ Go to Folder
from the menu bar, or press the key combination shift-command-G. Paste into the text box that opens (command-V), then press return.
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The "Silverlight" web plugin distributed by Microsoft can also interfere with PDF display in Safari, so you may need to remove it as well, if it's present.
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~/Library/Internet Plug-ins
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Back up all data.
Triple-click the line of text below to select it, the copy the selected text to the Clipboard (command-C):
/Library/Internet Plug-ins
In the Finder, select
Go ▹ Go to Folder
from the menu bar, or press the key combination shift-command-G. Paste into the text box that opens (command-V), then press return.
From the folder that opens, remove any items that have the letters “PDF” in the name. You may be prompted for your login password. Then quit and relaunch Safari, and test.
The "Silverlight" web plugin distributed by Microsoft can also interfere with PDF display in Safari, so you may need to remove it as well, if it's present.
If you still have the issue, repeat with this line:
~/Library/Internet Plug-ins
If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari again.

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Back up all data.
Triple-click the line of text below to select it, the copy the selected text to the Clipboard (command-C):
/Library/Internet Plug-ins
In the Finder, select
Go ▹ Go to Folder
from the menu bar, or press the key combination shift-command-G. Paste into the text box that opens (command-V), then press return.
From the folder that opens, remove any items that have the letters “PDF” in the name. You may be prompted for your login password. Then quit and relaunch Safari, and test.
The "Silverlight" web plugin distributed by Microsoft can also interfere with PDF display in Safari, so you may need to remove it as well, if it's present.
If you still have the issue, repeat with this line:
~/Library/Internet Plug-ins
If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari again.

When I try to open a pdf file I get an error message stating "There was an error opening the document. The file is damaged and could not be repaired." Other pdf files open fine.

When I try to open a pdf file I get an error message stating "There was an error opening the document. The file is damaged and could not be repaired." Other pdf files open fine.

You need to get a new copy of the PDF.

My PDFs with form fields get "There was an error opening this document. The file is damaged and could not be repaired." on anothers computer, PC and MAC

Im creating PDFs through InDesign and using Acrobat Pro 9 to add fields. I save them to allow ADobe Reader people to use them. Everything works fine on Pro and Reader on my end with a PC as well as someone elses PC. But one person using Mac said some forms work and some dont. Those that dont get the error "There was an error opening this document. The file is damaged and could not be repaired." Ive resaved them and made sure they work and same problem. There is nothing overly coplex about the PDFs either, a date field at the most. They are using Reader 9.1.
I found out the other day that one person who can open them adds info to them saves them and send over to that other person and cannot open any of them after they have been edited, same error. He even tried on a PC and still gets it.
I dont know what to do. I know it has to be on his end and not mine. What else can I suggest to him??

It sounds like they are using an earlier version of Acrobat or Reader, though you said Reader 9.1. If you add some features in AA9 that are new, it appears that earlier versions see the new features as damaged files. At least that is my guess. Try using Reduce File Size or PDF Optimize to save to an earlier version and see if that helps. The other option is that you are getting them messed up in e-mail because many client look at PDF files as ascii and do not encrypt them. In that case force the encryption. You can also send them in ZIP form.

Adobe pdf problem; the message comes up:- There was an error opening this document. The file is damaged and could not be repaired.

Dear all
I have got 3 mac computers. 2011 13 inch air, 27 inch mac and 2010 pro. latest softwares. all of them have a problem in opening pdf files;esp older files. the error message comes up 'There was an error opening this document. The file is damaged and could not be repaired.'
I have reinstalled reader, checked software updates etc.
Any help will be appreciated

It isn't likely to be a problem with the software. You have two different applications which have no interaction between them, neither of which can open the same group of files on three different systems. It's possible that one application has a problem, but not both or that one system has a problem, but not all three. Typically if there were software corruption, it would not show as a failure to open a specific type of file, but in opening and running the application itself.
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For a known-good PDF to download, try one of the manuals from the support site here.

There was an error opening this document. The file is damaged and could not be repaired.

Good Day all
When busy doing internet banking on www.absa.co.za and I try to print a confirmation, I get the following error message: "C:\Documents and Settings\%user profile%\Local Settings\Temporary Internet Files\Content.IE5\%folder name%\%file name%.pdf
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I've un-installed Adobe and installed version 9.1 for this particular user. This happened a while ago and then an un-installation and re-installation of Adobe solved the issue. This time, unfortunately, it didn't. I then un-installed Adobe and tried again, UNSUCCESSFULLY. So I loaded Foxit Reader, also without any success.
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Please find the errors attached as well.
Regards,
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I contacted the company and they asked me to try using another browser, which I did... and using FireFox worked
thanks for the help ʇɐb ɹəuəllıʍ
cheers!

SSRS PDF Export. There was an error opening this document. This file is damaged and could not be repaired

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