StarTech Adapter not working with Dell Inspiron 15, model 3521

Side Note: I wrote a reply to a thread that was from 2013. I do apologize because the link was sent to me by my bf and I did not realize how old it was. Since my reply has to be approved I can't delete it.
Current Issue: StarTech Adapter not working with Dell Inspiron 15 model 3521 
I bought my Dell laptop last year and at first I did not realize that it had only one audio jack (combo, as the specifications manual says), I only noticed when I was trying to plug in my Ozone Rage ST headset.
I searched online threads and found out that I needed an adapter and most people mentioned Headset Buddy. I couldn't find any adapters for sale in my country (or employees didn't really know what I was talking about) and since Headset Buddy is a bit expensive, I decided to try StarTech Headset adapter for headsets with separate headphone/microphone plugs - 3.5mm 4 position to 2x 3 position 3.5mm M/F www.amazon.com/.../ref=cm_cr_pr_product_top.
It arrived today and let me tell you that I can't make it work. I can hear everything but I can't get the external mic to work or even be detected. I have always used my headset (mostly for gaming) and I prefer to use my external mic rather than the internal one. First I connected my headphone and mic jacks to the adapter and only after that did I connect it to the laptop combo jack. I also tried vice-versa. It didn't work, regardless of the order. I even tried with a different headset and it still didn't work. What else can I do?
I have also found a thread on Dell forums saying that Headset Buddy doesn't even work on Dell Inspiron 15, model 3521. So since it doesn't work and I'm assuming StarTech doesn't, either, what am I to do/buy?! I am getting extremely frustrated and I'm very disappointed with Dell because the brand should have included with the laptop a proper working adapter for these situations and not make its customers buy an extra accessory to make whatever working gear they already had function. It just doesn't make sense to me! Either make the changes work properly or simply don't touch anything. I spent some of my savings on this laptop which, overall, is great but now I am being forced to spend more on an item to allow me to use my headset. I am running out of options here and even Dell can't seem to tell its customers with 100% certainty what really works for this specific model. 
If I can't make the adapter work, I just hope I can return it, otherwise I'll end up with no refund and with a piece of equipment I have no other use for! 
Any thoughts?

Hi,
Thanks for your reply.
This is the first time I was forced to buy adapters such as these so I don't know if I'm doing something wrong or if there's anything else I can do to make it work. When I plug the adapter to my Dell, the laptop presents me with several options such as: headphones, headphone, speakers, skull candy headphones, etc (maybe some may have different names but since I see them in Portuguese, I'm not quite sure how they appear for someone who has the computer in English), I have picked different options and it still doesn't work, the only noticeable changes are sound quality related, I guess.

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