Starting today, Firefox will not open Adobe Acrobat files in Adobe Reader, despite my putting Reader as default in Applications tab.

Until today, I had no trouble opening Adobe Acrobat files with Adobe Reader 9.5. (I need to use an old version of Adobe Reader, because I use a program called Macro Express that does not recognize later versions.) Starting this morning, when I click on an Acrobat file, I am asked which program I want to open it with. Even when I click "Do this automatically...", it doesn't do so. It asks me every time. I went into Tools, Applications, and changed all of the pdf related issues to open with Adobe Reader 9.5. This also doesn't work.

What I did was to reinstall/upgrade Adobe Reader, then there is an new option showing up in Firefox > options > applications > Portable Document Format(PDF), which is "use adobe acrobat in Firefox". Choose this one, then I managed again to open PDF files with Adobe Reader internally in Firefox.

Similar Messages

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    My reader will not open a PDF file that I have downloaded from a government web site (an application form) - it states that the file is not good.  I can open on the web site but not from my mac computer.

    Maybe this: http://helpx.adobe.com/acrobat/kb/pdf-error-1015-11001-update.html ?
    Do you have a link to that document?

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    thanks

    Hello,
    In order to change the default reader for PDF files (to not open PDF files with Firefox's internal PDF reader), follow these steps:
    #Click the menu button [[Image:New Fx Menu]] and click Options (Preferences for Linux and Mac).
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    Did this fix your problems? Please report back to us!
    Thank you.

  • Firefox will not open my html files

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    Maybe this is something where either have to rebuild launch services; or there are programs or links that seem to default on their own to only use Safari (hard coded, they assume it will always be there, and will always work).
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  • I had a pop-up from Mcafee yesterday with option to block a particular access request, today Firefox will not open but shows the message with "try again" -please help.

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    Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.
    You can try these free programs to scan for malware, which work with your existing antivirus software:
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    * [http://www.malwarebytes.org/products/malwarebytes_free/ MalwareBytes' Anti-Malware]
    * [http://support.kaspersky.com/faq/?qid=208283363 TDSSKiller - AntiRootkit Utility]
    * [http://www.surfright.nl/en/hitmanpro/ Hitman Pro]
    * [http://www.eset.com/us/online-scanner/ ESET Online Scanner]
    [http://windows.microsoft.com/MSE Microsoft Security Essentials] is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.
    Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article.
    Did this fix your problems? Please report back to us!

  • Firefox will not open a .acx file...

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  • Firefox will not open. Hangs at "connecting" stage. Non-responsive even to process shut-down via task manager.

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    A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
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    *https://support.mozilla.org/kb/Server+not+found
    *https://support.mozilla.org/kb/Firewalls
    *http://kb.mozillazine.org/Browser_will_not_start_up

  • Firefox will not open on my computer the majority of the time. If I shut down and restart it will work sometimes, but not always. This started recently in the last two weeks. Today is June 12th 2011.

    Firefox will not open on my computer the majority of the time. If I shut down and restart it will work sometimes, but not always. This started recently in the last two weeks. Today is June 12th 2011.

    See:
    * http://kb.mozillazine.org/Browser_will_not_start_up

  • Pdf file created in Word 2008 will not open in Acrobat 8.2.6 or any other Adobe program

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    Here is a better example.
    https://www.calcerts.com/PBR1.pdf
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    is now 1.5 MB and it takes a LONG time to print.
    Thoughts?

  • Firefox is freezing. When I close Firefox, and try to re-start it, it will not open. I need to access Task Manager, where I find Firefox still running. I close Firefox in Task Manager & can re-start Firefox.

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    ** In Task Manager, does firefox.exe show in the '''<u>Processes</u>''' tab?
    ** See: http://kb.mozillazine.org/Kill_application
    **Windows 7 users: http://www.techrepublic.com/blog/window-on-windows/reap-the-benefits-of-windows-7s-task-manager/2576
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    **Windows 7 Task Manager: http://www.techrepublic.com/blog/window-on-windows/reap-the-benefits-of-windows-7s-task-manager/2576
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    ** https://support.mozilla.com/en-US/kb/Firefox+is+already+running+but+is+not+responding
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    ** You may need to use '''Safe Mode''' to locate the problem: ***See: http://kb.mozillazine.org/Safe_Mode
    ***Firefox 4 users, hold the Shift key while clicking the Firefox 4 desktop icon to enter Safe Mode.
    ***Firefox Safe Mode is a diagnostic mode that disables Extensions and some other features of Firefox.
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    ****When entering Safe Mode, do not check any items on the entry window, just click "Continue in Safe Mode".
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    *** If the problem does not occur in Safe-mode then disable all of your Extensions and Plug-ins and then try to find which is causing it
    ***#by enabling '''<u>one at a time</u>''' until the problem reappears.
    ***#You can also enable a few at a time (3-5), keeping track of what you just re-enabled to see if the problem re-occurs; this will help narrow down the possibilities if you have a large number of add-ons.
    ***#'''<u>You MUST close and restart Firefox after EACH change</u>''' via File > Restart Firefox (on Mac: Firefox > Quit).
    ***#You can use "Disable all add-ons" on the Safe Mode start window.
    **See the following for more information
    *** http://support.mozilla.com/en-US/kb/Troubleshooting+extensions+and+themes
    *** http://support.mozilla.com/en-US/kb/Troubleshooting+plugins
    *** http://support.mozilla.com/en-US/kb/Basic+Troubleshooting
    <br />
    <br />
    '''You need to update the following:'''
    *Adobe Shockwave for Director Netscape plug-in, version 11.0
    *Shockwave Flash 10.2 r152
    #'''''Check your plugin versions''''' on either of the following links':
    #*http://www.mozilla.com/en-US/plugincheck/
    #*https://www-trunk.stage.mozilla.com/en-US/plugincheck/
    #*'''Note: plugin check page does not have information on all plugin versions'''
    #*There are plugin specific testing links available from this page:
    #**http://kb.mozillazine.org/Testing_plugins
    #'''Update Shockwave for Director'''
    #*NOTE: this is not the same as Shockwave Flash; this installs the Shockwave Player.
    #*Use Firefox to download and SAVE the installer to your hard drive from the link in the article below (Desktop is a good place so you can find it).
    #*When the download is complete, exit Firefox (File > Exit)
    #*locate and double-click in the installer you just downloaded, let the install complete.
    #*Restart Firefox and check your plugins again.
    #*'''<u>Download link and more information</u>''': http://support.mozilla.com/en-US/kb/Using+the+Shockwave+plugin+with+Firefox
    #'''Update the [[Managing the Flash plugin|Flash]] plugin''' to the latest version.
    #*Download and SAVE to your Desktop so you can find the installer later
    #*If you do not have the current version, click on the "Player Download Center" link on the "'''Download and information'''" or "'''Download Manual installers'''" below
    #*After download is complete, exit Firefox
    #*Click on the installer you just downloaded and install
    #**Windows 7 and Vista: may need to right-click the installer and choose "Run as Administrator"
    #*Start Firefox and check your version again or test the installation by going back to the download link below
    #*'''Download and information''': http://www.adobe.com/software/flash/about/
    #**Use Firefox to go to the above site to update the Firefox plugin (will also install plugin for most other browsers; except IE)
    #**Use IE to go to the above site to update the IE ActiveX
    #*'''Download Manual installers'''.
    #**http://kb2.adobe.com/cps/191/tn_19166.html#main_ManualInstaller
    #**Note separate links for:
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    #***ActiveX for IE

  • I upgraded from 3.6.13 to Beta 4.0 and now Firefox will not open at all I tried to uninstall to start again but it will not uninstall either it does nothing.

    I uninstalled Beta 4 and re-installed 3.6.13 now Firefox will not open at all I tried to uninstall to start again but it will not uninstall either it does nothing, I have been using Firefox for a long time but cannot resolve this problem can anyone help and give me a solution please. As I use Firefox as my web browser it is very frustrating.
    The fact it will not uninstall appears to be something completely new as nobody I know who uses Firefox has ever encountered this in the past.

    Did you check your security software (firewall)?
    A possible cause is security software (firewall) that blocks or restricts Firefox without informing you about that, possibly after detecting changes (update) to the Firefox program.
    Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process.
    See [[Server not found]] and [[Firewalls]] and http://kb.mozillazine.org/Firewalls
    If necessary then also see:
    * http://kb.mozillazine.org/Browser_will_not_start_up
    * http://kb.mozillazine.org/Error_loading_websites

  • Firefox will not open or won't start (see /questions/964132 )

    was Ok till recently

    Please include more information, such as your Operating System (Windows?) and version, plus exactly what happens when you try to start Firefox. The information that's listed in a recent Firefox crash report, if available, might also help. See [[Firefox crashes]] under '''Get help fixing this crash''' and post any crash Report IDs recently submitted (they'll start with '''bp-''' )
    Your question title says "Firefox will not open or won't start (see /questions/964132 )" I looked at that question and it was started by another Firefox user. [/questions/964132?page=2#answer-477049] has a number of suggestions if Firefox won't start. Which ones did you try?
    For other possible solutions see
    * [[Basic Troubleshooting]]
    * http://kb.mozillazine.org/Browser_will_not_start_up
    *[/questions/958850] ''Firefox won't open after restart''
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  • Firefox will not open after attempting to upgrade to v5, sys restore didn't help

    Was running 3.6 with no problems, but trying to upgrade today apparently broke it. The upgrade failed for some reason (the old .exe is still the only one in the Firefox folder & I can't find any files newer than April 2010 in there), but no matter how I try to run it, nothing happens - Firefox will not open, period. I tried reverting to last week with sys restore, scanning for malware with Malwarebytes, but still nothing happens. I'm using WinXP 5.1 media edition SP2 (yes, it's been around a few years but it works for me). I'm now using Chrome which seems to run just fine, tho I miss all my plugins.

    Hi lwhealon
    try from Start > Run > and type to check 1 of :
    firefox -safe-mode
    "C:\Program Files\Mozilla Firefox\firefox.exe" -safe-mode '''or'''
    "C:\Program Files (x86)\Mozilla Firefox\firefox.exe" -safe-mode
    (to enable the Run box in win 7 see: [http://blogs.msdn.com/b/tims/archive/2006/09/18/windows-vista-secret-3-bringing-back-start-run.aspx enable Run box win 7] )
    also check if [http://kb.mozillazine.org/Firewalls Firewall] or/and other security software blocking firefox start (like ad-blocker, web-accelerator etc).
    [http://kb.mozillazine.org/Kill_application With Firefox completely closed] (probably because you can not start it), open the [http://kb.mozillazine.org/Installation_directory application folder] (by default, C:\Program Files\Mozilla Firefox on Windows) rename firefox.exe to firefox1.exe, then double-click firefox1.exe. If Firefox runs without problems, it could indicate that your firewall is blocking Firefox.
    good luck

  • Firefox will not open on my computer

    From sometime last night to today (11/18) Firefox will not open when I click on the shortcut link from my desktop. I've tried to add another profile by clicking on start/run/firefox.exe but that doesn't even work. What would be the next step?

    Do any error messages display when attempting to open Firefox?<br>
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    Certain Firefox problems can be solved by performing a ''Clean reinstall''. This means you remove Firefox program files and then reinstall Firefox. Please follow these steps:
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    ##Double-click the downloaded installation file and go through the steps of the installation wizard.
    ##Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.
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  • Firefox will not open without restarting computer

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    Your plugins list shows outdated plugin(s) with known security and stability risks.
    * Shockwave Flash 10.0 r45
    * Java Plug-in 1.6.0_05 for Netscape Navigator (DLL Helper)
    Update the [[Java]] plugin to the latest version.
    *http://java.sun.com/javase/downloads/index.jsp (Java Platform: Download JRE)
    Update the [[Flash]] plugin to the latest version.
    *http://www.adobe.com/software/flash/about/

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