Sticky This : Surround Sound coming out of front speakers and Subwoofer not work

Question

The problem with Creative forum moderators and the like is that they have used their products so often that they forget the basic really simplistic things and as a result have a lot of frustrated customers (As indicated by the number of?problem posts?when this really need not be the case)?After building myself a media center with Windows XP (Yes the best DVD backup software is made for XP) my?X-Fi card Surround, Centre and Front Speakers were all mapped together for sound. After searching through the forums at many unanswered posts with similar problems I eventually came across the answer a few months back after a few days of reading this forums posts. The problem arises because of the Windows default settings which need to be changed when insatalling the sound card. Which I believe a good driver should be doing anyway. This is the menu path:StartControl PanelSounds and Audio DevicesAudioAdvancedPerformanceHardware Acceleration slide indicator should be on Full, then Apply?At this stage I got all the Speakers to work independently except the Subwoofer?I am not one to sit and study a user manual comprehensi'vely before attempting installation. I normally look for any serious warnings or precautions adhere to them and then slap the thing in and usually everything just happens in the correct sequence or that is how it should be with a new piece of hardware anyway. I use the manual more for problem solving. Anyways my point is that I have not read the manual in depth yet but all must be aware that you need?4-part jacks to get the most out of your?X-Fi sound card. The extra?points are required?in the Center/Subwoofer and Rear Speaker jacks because the extra connections within these jacks are used for SPDIF out on the Center/Subwoofer Jack and Side speakers for your 7. system on the rear speaker jack. (I dunno why they don't just put in 2 extra jacks that are the normal 3-part jacks .....or perhaps it's a way to force you to buy creative speakers which come with very rare?4-part jacks)?The subwoofwer can only be made to work if you pull out the 3-part jack just enough to make the correct contact with the card that gives you subwoofer signal.

Answer 1

@tryignan ,
Hello and thank you for posting on the HP support forum.  I have one question have you tried doing a system restore back to before this problem started.  Something has updated or changed in the drivers or Operating system to cause this.
Have you removed both audio drivers and just ran with the AMD audio driver.
Now did you try this when you removed your drivers.  Try booting into safemode and remove the two audio drivers. 
Download your software and drivers for your system and save to dvd or usb memory stick.
Run the Recovery manager to restore software and drivers to factory spec.
Using Recovery Manager to Restore Software and Drivers (Windows 8)
Now if that fails try doing the full Windows 8 recovery.
Performing an HP system recovery (Windows 8)
Please post back and let me know if this was of any help.
Thank you again for posting and have a great day and a happy new year.
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