Still having issues.

When I get started in PreProCS3, in the new project window I click on EX3 and then 1080p. Usually when I click on 1080p I am able to click on 24p or whatever framerate it was shot at but for some reason not getting any options after "1080p" and to the right, nothing shows up in the Description panels.
When I go give the project a name, "OK" is grayed out and is not active. Any ideas? It's very bizarre.

First, work through the steps here http://ppro.wikia.com/wiki/Troubleshooting
If your problem isn't fixed, report back with the DETAILS asked for in the questions at the end of that link

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I am still having issues with the TOC. I finally got several chapters and sections to show different pictures in the TOC, but have spent hours trying to figure out how to repeat it. This should be so simple. Is there an update? Please help us Apple.

I am still having issues with the TOC pictures. I got several chapter/section photos to show up, but can't seem to repeat this success. It is some mystery that happened during a time that I had practically given up. This should be such a simple thing. Drag and place a picture into the placeholder and it shows up in the TOC....right? Help, help help! want to get this thing done and it's taken two days of work just get some of the photos to show up. I am going to have to publish this ibook with no photos in several sections.....why can't this be simple? I have even had someone else spend hours trying to figure this out. This software is such a GREAT idea....come on...help with this little part of it.

I had the same problem myself. I got to the point where I couldn't replace the photo, of a new chapter, in the TOC. What I did was to duplicate an existing chapter that was working and was able to replace it's TOC's photo. I also found that if you try different areas of the photo you can sometimes get it to replace correctly. For example, instead of dragging the new photo to the middle of an existing photo, try dragging it to the right top corner.

Mac Pro 6,1 STILL having issues with Open CL (4K scaling and SpeedGrade direct link grades)

I've seen the staff responses to the issues of the new Mac Pro GPU saying that 10.9.4 fixes everything. For me, it has fixed my export issues, so I'm glad. I'm no longer getting lines and artifacts on my renders.
That's great.
However, I'm still having several issues, and they seem to be linked to Adobe and Open CL.
Here's a video that shows what's going on:
mac pro issues july 7 - YouTube
Issue #1
Like most of you probably, I'm doing 1080p exports of most things I'm working on. The first project shows a 1080p timeline with a mix of 4k, 5k, and 720p footage. Because zooming in so much on a 720p file in a 4k timeline looks so crappy, I'm doing 1080p timelines and scaling everything to the size it needs to be. I started in a 4k timeline then switched to 1080p because the 720p footage looked so terrible. However, in the 4k timeline, I didn't have any of the issues I'm showing in this first part of the video.
When I switched to the 1080p timeline, I discovered a weird quirk: When I resize the 4k (or 5k) footage to the size it needs to be (which varies based on the frame I want), it goes back to the 100% view when I'm scrubbing through it. When I pause, the size of the video goes back to the way I set it. I show this in the video. Then I show what was my working solution for the time being: "scale to frame size", which brings all the videos to the size of the sequence frame size and works fine. Later, I turn off OpenCL in premiere and when I scrub through the video, it doesn't zoom back in or only stay at the size I set when stopped. For some reason all of these issues only happen at 50% scale or smaller. It doesn't happen at, say, 60%.
I've tested this with raw R3D files and other 4K (or 5K) clips (even clips exported from After Effects) and the same thing happens. It doesn't seem to happen with 2.5k footage or 1080p footage.
Issue #2
This is the second project you'll see in the video.
After grading in speedgrade (through direct link) I open my project back up in premiere and start playing it back. The video plays back with delays and frame drops. Now normally, this would be expected. But this is 1080p pro res footage, and this is just an effect added, and the yellow bar appears indicating that open CL should be accelerating the playback and it should do so smoothly.
Maybe I was just wrong in assuming that a simple grade from speedgrade would be able to playback smoothly. I turn off the grade, and it plays normally.
But then, when I turn off open cl and leave the grade on, the video plays back without ANY issues.
So to me, it seems I'm still having issues with Open CL and adobe. I've found fixes that make it work temporarily, I don't need that kind of answer. However, I would like this to work. Is there something I'm doing wrong? Something I need to do to get this to work?
Here are my specs:
Mac Pro 6,1 (Late 2013)
3 GHz 8-Core Intel Xeon E5
64 GB 1867 MHz DDR3 ECC
AMD FirePro D700 6144 MB (x2)
OSX 10.9.4
Firmware: 2.20f18
What you're seeing is latest version of Premiere (CC 2014, v8.0.0 [169] Build)
Everything here is ProRes 422, running from a Promise Pegasus2 R4 RAID (drives: 4x Seagate Desktop HDD 4 TB SATA 6Gb/s NCQ 64MB Cache 3.5-Inch Internal Bare Drive ST4000DM000) (that's thunderbolt 2).
I've done everything: I've restarted my computer hundreds of times, I've reset NVRAM and PRAM and done power cycles.
This isn't just some issue that started with 10.9.3 of OSX, the 4k issues happened when I first switched to a 1080p sequence back in February (2014) or so, which means it was an issue even with 10.9.2 and the previous firmware release.
I've reported this issue to adobe.

That crash appears to be casued by the Facebook plug-in.
Create a new account (systempreferences -> accounts or Users & Groups on 10.7 and 10.8), make a new Library in that account, import some shots and see if the problem is repeated there. If it is, then a re-install of the app might be indicated. If it's not, then it's likely the app is okay and the problem is something in the main account.

I am still having issues when visiting a website and then selecting the back icon and going to days old data instead of current. How do I fix this?

I am still having issues when visiting a website and then selecting the back icon and browsers is returning old data instead of current. How do I fix this?

found a solution thank you firefox live chat!!!

HT4628 Still having issues with Lion os X and wi-fi

I am still havign issues with Lion os X and wi-fi. I have 3 domputers in my house including the new macbook pro that has lion os x installed. The wifi drops out all the time (every 2 minutes). I have followed all the instructions on how to fix this but I am still having issues. The other two computers work fine, one of the is Lion os X that has been updated but I managed to play with the setting and fix this one. This computer worked fine on Snow leapard and then a soon as I installed Lion the wifi started having issues.
When will apple make an update that is going to fix this problem. You want to buy a new computer that works, I took it into apple and they told me that it is my router, but I know it is the software as there are 100's of blogs and threads about this exact issue occuring only when their computer was updated to Lion.
Is there anything else I can do to fix this issue other then un-installing Lion and buying Snow Leapard?

Does this problem happen with just your airport base station? Do you have a 3rd party wireless router? Can you duplicate the problem using any wifi access point? Did your computer come with 10.7 preinstalled? Did you purchase the applecare with your computer?

I have an iphone 4. Recently I have issues with certain apps closing immediately once they are open. ie Email. Tried re-booting entire thing and still having issues. Any one else having this issue or a fix for it?

I have an iphone 4. Recently I have issues with certain apps closing immediately once they are opened.(ie Email). Tried re-booting entire phone and still having issues. Any one else having this issue or know a fix for it?

Delete background Apps from memory and then Reset.
To Delete background Apps, double click Home button, in the bar at bottom, hold down on an App Icon until the minus sign appears, tap all the minus signs, until all background Apps are cleared from memory. Then Reset, hold both Home and Power buttons until the iPhone begins to restart itself, ignor the 'slide to power off' let the iPhone restart itself. Usually takes about 10 seconds of holding both buttons.

Updated to 7.0.5 and STILL having issues!!

Just updated to Presenter 7.0.5 and STILL having issues. Hopefully someone here can help (I'm at my wit's end!) (BTW: Running Windows Vista)
Specific error: "MediaWriter::write: Unknown codec."
Thought updating would relieve me of this problem, but it happened AGAIN when I went to update the audio on a PPT I'd published!
[This error] pops up sporadically, but OFTEN during editing and ALSO during syncing - I tried both!
When it appears, I cannot move ahead. Each time I click "ok" and attempt to re-play from the point I was at, the error will appear.
The work-around I found requires that I:
   - Click "ok" to the error message
   - Go back to the editing window and jump a little ahead of where I was editing; then
   - Click play/record
Doing this forces me to skip what I was attempting to listen to/edit and move forward from there. It happens ALOT during one editing session.
I cannot find anything on the Adobe website, or in Google search about this MediaWriter codec error! Do you know of it? Any answers on how to resolve it?
PPT STILL CRASHES!
PPT often crashes during audio editing and it did again, after updating [to 7.0.5]. It freezes and then I must force it to exit. It will attempt to restart PPT automatically, but not before I see this error on my desktop:
"PowerPoint experienced a serious problem with the 'adobe presenter powerpoint com addin' add-in. If you have seen this message multiple times, you should disable this add-in and check to see if an update is available. Do you want to disable this add-in?"
I know Presenter must work better than this... any ideas on what's going on?
Maybe I just need to uninstall and re-install. I have to find a fix.
Sorry for the long post, but as you can see, I'm in dire need of help and am hoping someone or some others have experienced these things.
Thanks so much for your time!

Matt,
Thanks for such a quick response!!!
I would seriously be sooo happy with THAT if I understand what you're saying.... So for all NEW presentations (that is I start with a blank slate, if you will), I will likely not experience either of these issues? I just really can't go back to previous PPTs, try to edit them and expect them to work w/o these issues?
If that's the case, I'm fine with that and will start anew. I've just been experiencing this since installing Presenter (Version 6) and am finally at my wit's end with it since it's so time-consuming. I do 100's of PPTs so can't go through this anymore.
Thanks!!

TS1569 iphone ios5.1 still having issues with Bluetooth

Iphone Ios5.1 still having issues on Bluetooth connectivity.

I lost The Bluetooth function completely two weeks ago. iPHONE IOS 5.1 .
This is not a pairing issue, or wrong usage. Suddenly it didn't work in my car any longer. Resetting didn't help. I have tested against two other iPhones, my PC, my headset and my iPAD. (all this units have had BT connections with my iPHONE earlier)
My iPhone Bluerooth is simply not working anylonger, not detectable and cannot "see" or find any other BT devices.
Is this a software bug? Or simply a hardware error requiring physical repair?
Cheers Rolf

STILL HAVING ISSUES WITH FLASH PLUG-INS & CRASHES

I updated to the new 11.6 Adobe Flash and I am still having issues. I had the same issues, with the previous version of Flash Player. This issue occurs, multiple times daily. When I play a game on Zynga.com or Facebook (Daily), I either receive the message that the "Plug-in is not responding," or it Crashes. This then effects other websites, I have open in other tabs ie; Verizon.net, Adobe, etc. I have posted numerous Bug Reports on Google Chrome and one Bug Report on Adobe, without any results? It is EXTREMELY FRUSTRATING! It happens multiple times during a game, sometimes the plug-in issue resolves itself (only for a very short time) or it Crashes, or it doesn't do anything and I have to close the tab and re-load (refreshing does not work) or it just Crashes without warning and I usually lose data. I am not the only person, who has this issue RE: Game play on Zynga & Facebook. Any advice would be GREATLY appreciated. Thanks

This seems to be an issue with Zynga games and the DEBUG version of Flash Player exclusively. I have always had to use the non-debug version of Flash Player when playing Zynga games. As such, this seems to be a problem on Zynga's end and therefore need to take it up with them.

Still having issues with animate composition showing in chrome

I created a wonderful childrens activity page using animate. For some reason everything shows up in the local preview, but once put onto a live host for public consumption, the animate portion of the paqe does not show up in Chrome. It takes a few seconds in Firefox, IE, and Safari due to 4 Audio files but the composition is displayed once they are done loading. It won't show period in Chrome.
When I first starting having the issue I noticed two 404 errors related to min.map files for jquery and edge. I had a friend tell me that it had something to do with Chrome's unwillingness to work with local jquery hosted libraries. I changed the publish settings so that the runtime files would refer to CDNs. Even with this I'm still having issues.
the 404 still exists for the edge file, but the jquery file is returning a 304 error now. What is the deal with this and why isn't my work being displayed in Chrome? Is this a bug? Or is there some kind of workaround for Chrome's inconcsistancy with this? I really need this page viewable yesterday, so any and all assistance with this will be supererbly appreciated.
The page in referenece is http://steamcurriculum.com/whatsmissing/index.html and as you will see, only Chrome does not display the edge composition.

Have you removed the page as i get redirected to http://steamcurriculum.blogspot.in/p/home.html/whatsmissing/index.html
I do not see any edge realted content even in the source of this page

Still having issues with my podcast feed in iTunes

I am still having issues with my podcast feed. The podcast is not updating in iTunes yet I can see some of the new episodes through an alternative RSS.
My podcast feed is
http://feeds.feedburner.com/SosChurchStockholm.
Not sure what I am doign wrong.
Thankful for any help in this regard.
Thanks

I'm afraid I can't give you an easy answer. The Store has not updated since the episode of 10th November, but the later episodes appear when subscribing and there doesn't appear to be any problem with the feed.
The Store does appear to go through sticky patches sometimes and take a long time to update some podcasts; it will probably catech up eventually and I'm afraid that there isn't really much you can do about it. You could try emailing Support ad podcasts 'at' apple.com, but I suspect you will get a form answer telling you how to add episodes (which you already know).

Still Having issues with importing videos into imovie..

OK, having heard that Apple took care of all the issues in Imove 08, I shelled out the money and I am still having the same **** problems. I now have a canon Vixia avc video camera. If i pull the card out after taking vids, imovie will import them. Now, the problem. For a year, I would just copy the stream folder containing the mts files. Imovie will not import them. I have even tried making the folder structure and then making a .dmg and mounting it. I also tried putting the .mts files onto a card that had the structure. Still no luck. I also used Toast Titanium 10 to convert the files to .movs and .mp4. It still will not import. How in the **** is this software supposed to be this user friendly if you cant even get the videos into it to work on them. hopefully someone has some answers.
Thanks in advance
Robert

I had certain formats not working for me either. I may not be getting the jist of your importing problems but as long as you can get the files onto your computer, I would use the free software "Mpeg Streamclip" to convert everything. Once I used that I had instant success. Also make sure Perian (the free plugin you can get on apple's site) installed.
Good luck!

HT4623 still having issues with keyboard after installing 8.0.2

I am still having keyboard issues after installing 8.0.2. Phone is useless now. Please provide help ASAP.

what help do you need? What are the "issues" you're having?
If you don't provide any information, you can't possibly expect a helpful answer.

Still having issues with searching a folder

I am still having problems with searching a folder which contains a large # of files. I am coming over from using Windows explorer (in XP), and want to be able to do a search narrowed to a specific folder (containing ~ 12000 files).
When I open the folder and do a search, it reverts to searching the entire MAC and all files; each time I have to narrow the search to the folder name and then limit the search again to only the file names (as opposed to searching entire content).
I would also like the search result to display the "date created" instead of date last opened, but haven't been able to adjust preferences at this point with spotlight once I have performed the search (when I initially open the folder, it will display files by date created, but then changes to date last opened after searching). Basically I want to have only specific columns of information appear (date created, etc.) and want complete control over this in the search dialog screen.
Perhaps there is another utility available which performs these specific tasks? Can anyone offer some suggestions?
Thanks for your help and patience!

Well, I am still searching for a solution.
Went into the Apple Store and talked with the Apple genius.
They were unable to configure it, and were rather surprised that this is not an option. Then they investigated further and said it would be an option with Snow Leopard.
In the meantime, I have ordered Extensis Portfolio, which I am told can handle this task.

HT201406 My phone keeps trying to facetime randomly during phone calls, it will also mute itself and put itself on speaker phone. Anyone else have this problem? I did the factory reset and I am still having issues.

My iphone 4 will randomly try to facetime, mute itself, or put itself on speaker phone during a phone call. I did the factory reset, but I am still having this problem. Does anyone know what may be wrong, or has anyone else had this problem before?

I have the iPhone 4s on Verizon and never had this problem until I recently updated to iOS 7.0.2. I have the same case on it for several months. Yesterday, when I was talking on the phone with someone, it appeared as though I lost the call. But when I looked down at my phone, it was trying to Facetime with someone in my contact list. It happened again today. Different person, but both people have names that start with "A", so they are at the top of my contact list. Very frustrating! So, obviously updating to the latest iOS either did not help or was the cause of the problem.

Still having issues - line fault just a few weeks ...

A while back I posted this thread: https://community.bt.com/t5/BT-Infinity-Speed-Connection/Still-on-slow-speed-11-days-after-line-faul...
I had hoped that the issue was fixed but sadly it is still ongoing. I have the (supposedly) higher speed Infinity connection.
Long story short - I had issues with noisy phone line and internet connectivity. Reported fault, after a few days was told the fault was fixed. Was stuck on slow internet speed for weeks. Reported that, had openreach person come round and sort it out. Back on higher speed, fine. After a couple of weeks connectivity problems resume.
Upshot is that my connection has now failed completely, I have no phone line or internet (I am only able to post this thanks to a USB wifi adaptor and ability to find a local BT-FON wifi that I can use).
I have been told (after being on hold to the BT fault report line for 45 minutes!!!!) that it may not be fixed until the 13th October. Given that I first reported an issue back at the end of June and more than 3 months later despite being told it was fixed and having visits from openreach operatives it has now deteriorated to the point where I don't even have a phone line, I find this completely unnacceptable.
I want this sorted out asap, it has gone on long enough.

Hi Epona222,
Thanks for posting. Sorry you're having problems with the connection. I'll be happy to look into this for you. Drop me an email with the details. You'll get the 'contact us' link in my pofile.
Cheers
David
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)

Still having issues.

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