Stolen iPod not usable?

My iPod was stolen, renamed and had a password set on it.  I got it back recently and now my computer(Mac os) won't recognize it b/c it needs the password to let me have it show up in iTunes... and i dont know the password... Help?

An easy one.  Just place the iPod in recovery mode and then restore the iPod via iTunes.  For recovery mode see:
iPhone and iPod touch: Unable to update or restore
It can be tricky to get it in recovery mode, so keep trying if get the same message.

Similar Messages

  • Is there any way to find my lost/stolen ipod if find my ipod is not turned on?

    is there any way to find my lost/stolen ipod if find my ipod is not turned on?

    Only the old fashioned way
    - If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone. If the iPod has been restored it will never show up.
    - You can also wipe/erase the iPod and have the iPod play a sound via iCloud.
    - If not shown, then you will have to use the old fashioned way, like if you lost a wallet or purse.
    - Change the passwords for all accounts used on the iPod and report to police
    - There is no way to prevent someone from restoring the iPod (it erases it) using it.
    - Apple will do nothing without a court order                                                
    Reporting a lost or stolen Apple product                                        
    - iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number

  • Regarding a STOLEN ipod touch 4g (iCloud not used and NOT jailbroken) things to do please to retrieve it. need it ASAP thanks.

    what are things to do (step by step if necessary) to retrieve a stolen ipod touch? ios is 5.1 - 5.1.1 not sure what it is. if you have questions regarding it or other information you need please feel free to ask.. i really need to get it back.

    Change your iTunes (Apple ID) password along with any other password that was stored in the iPod.  If any passwords are associated with credit cards, contact the CC company and get your card replaced (with a new number).  If any passwords are associated with a bank or any other savings institution, contact them also and discuss approprate action with them.
    The "Find my..." function is pretty much useless if the device is in the hands of a thief.  All that is necessary is for the thief to connect to any computer with iTunes and "Restore as new."
    The only real protection you have is with the personal information on the device rather than the physical device itself.  This requires action before the device is lost/stolen.  If the device has significant personal information, it should have a strong 8-digit (or longer) password AND be configured for automatic wipe in the event of ten consecutive incorrect password entries.

  • IPod Not being recognized with all the software updates

    I've been without my iPod for a few weeks now and I desperately want it back. I dropped it a while back, and have come online to look up stuff to restore it, but none of that is working for me. I reset it by pressing "menu" and "Play" at the same time, then put it into disk mode by pressing the "ff" and "rwd" buttons together, but even in disk mode my computer is not recognizing it at all. The iPod screen says that it is in disk mode, and says it's okay to disconnect, but its not giving me the option to restore when I connect it to my computer and open the iPod updater.
    It also gives me the file folder w/ an exclamation point whenever i don't put it into disk mode. And the few times that my computer does pick up something the iPod updater flashes a message that says "Can't Mount iPod" and then the updater manually closes itself. Anyone know what to do?
    Thanks
    20GB with Dock Connector   Windows XP  

    For "Cant mount iPod" - please try the following first
    Click on Start=>Control Panel=>Admin Tools=>Computer Management=>Disk Management
    -- Right-Click on the iPod and select “change drive letter”
    -- Choose something further along in the alphabet that is unused (Usually, “M”, “N”, “O” or something similar)
    -- Safely eject the iPod
    -- Reboot the PC
    If still cant solve it then
    The Sad iPods icon, clicking sound or folder with an exclamation mark are the toughest problems to deal with, and must do a Restore in order to fix it. However, when your iPod is showing this icon, it is probably too late for your computer to recognize the iPod.
    1. Try these five steps (known as the five Rs) and it would conquer most iPod issues.
    http://www.apple.com/support/ipod/five_rs/
    2. Try to put the iPod into Disk Mode if it fails to appear on the desktop
    http://docs.info.apple.com/article.html?artnum=93651
    Still can't see your iPod?
    Several things could keep iPod from appearing in iTunes or in the Desktop/Finder when you connect it to your PC/Mac. The most likely causes are listed below in logical order. Check from the top of the list to see if that is what's keeping iPod from appearing.
    3. Try to wait 30 minutes while iPod is charging.
    4. Try another known-good FireWire or USB through Dock Connector cable.
    5. Try another known-good FireWire or USB port on your computer .
    6. Try to disconnect all devices from your computer's FireWire and USB ports.
    7. Windows users having trouble with their iPods should locate a Mac user. We've found that in many cases when an iPod won't show up on a PC that it will show up on the Mac. Then it can be restored. When the PC user returns to his computer the iPod will be recognized by the PC, reformatted for the PC, and usable again. By the way, it works in reverse too. A Mac user often can get his iPod back by connecting it to a PC and restoring it.
    There are also some cases being reported that some unrecognized iPod being able to be erased with Linux, then reconnect the iPod with the original computer and do a Restore there.
    8. Try to do an Erase (Disk Utility) on a Mac computer or a format with a PC (Disk Management tool) but ensure you choose the right Drive (your iPod not your Hard Disk of your computer). You may need to plug and unplug your iPod with the computer for several attempts, and switching around Format and Restore, and hope out of sudden, it will get recognized.
    9. Diagnostic mode solution – which I copied from a thread of a post from thinktwice
    “Then I cam across this special Diganostics Mode that you can get to by resetting and then while the Apple is showing pressing the Select and backwards keys simultaneously. It bring up and weird Diagnostic utility witha a abunch of tests. Here is what I did
    - I tried the 5in1 test and got and error on Firewire.
    - I did the HDD R/W and surprisingly it passed.
    - I went on to the HDD scan. This supposedly tkaes acouple of minute so I waited. I think 4-5 dots appeared then nothing. The iPod started to get hot. THe disk was spinning away. After a while the battery got very low. THis test chews up the battery. So I escaped out by resetting and went to connect it to a power source.
    My USB was dangling out of my computer and I was too lazy to get the Firewire AC adapter thing going so I connected expecting the whole lockup thing with iTunes. Surprise. IT was recognized immediately and has been working like a champ. So go figure.
    Details on Diag mode can be found at http://www.methodshop.com/mp3/ipodsupport/diagnosticmode/index.shtml
    10. Let me ask you a question, if an iPod with no iPod software with it. When your connect it with a computer, what would happen?
    Yeah, the computer will treat it as a fresh external hard disk, which will get force mounted, the computer will ask you to format the iPod. It does not really matter the format is completed or not, the key is to erase (or partly) the corrupted iPod software on the iPod, after that the computer will recognize it.
    Once it has been completed, eject your iPod, open the iPod updater and interestingly, you will able to do the Restore this time.
    Base on the above, that's why I suggest Windows users who experience trouble with their iPods should locate a Mac machine or vice versa. PC computer will not recognize a Mac formatted iPod, but it will get mounted in an attempt to format your iPod.
    11. Put your iPod in disk mode and plug with a computer, and have a boot of your computer using the Mac OS or XP startup disks, hope that your iPod will be seen on Mac's Disk utility and allow you to do a Erase there. Or, under the XP, you will be able to find your iPod there for you to do a Restore.
    But, if none of these steps address the issue, your iPod may need to be repaired. You can arrange for service at the iPod Service Website.
    I have just read an interesting solution about the Sad iPod, it does make sense but the warranty will be waived once you open the iPod, I would not do it myself as I am not good on doing this
    http://discussions.apple.com/thread.jspa?threadID=412033&tstart=0
    Pictures and instructions of how to open the iPod case for battery replacement
    http://www.kokopellimusic.us/KM_instructions.htm

  • Get stolen ipod serial number from uniqueIdentifier

    Hello,
    I was wondering if there is any way to get the serial number for a stolen ipod Touch using the unique identifier?  I registered the iPod with my developer account and have the unique identifier, but I don't have the serial number.  It's been a while since it's been stolen (about a year), but I wanted to revive the search.  Any help would be appreciated.  Oh, Organizer in XCode no longer has the device listed.

    No, no.  I am not snooping on anyone.  Well, if I could snoop on the person that stole my iPod and report them to the police .... I would certainly do that. 
    I know the several ways to get that information when you have the device in your hand.  I guess I am looking for a way to get it that is not so obvious.  Like, is there a file of all synced devices that iTunes keeps (or Xcode)?  If the unique identifier is a combination of hardware configuration and serial number .... is there a way to back track that to get the serial number?  Is there any usefulness to having the unique identifier and not the serial number as to tracking the ipod to get it back or report the thief?
    I have certainly learned my lesson with just saving the boxes and hoping that I can find them again later (if I need the serial number).  From now on I keep a digital backup of all that information.

  • Stolen ipod touch. serial number?

    my mom got her ipod touch stolen, it had accesories with it already, we believe it was 3G.
    How can i find the serial number in itunes? im having problems with my account and im not sure if we registered it or not. this was a used ipod and we plugged it in for sync very recently before it being stolen.

    iPod: How to find the serial number
    You can also hover the mouse pointer over the backup for the iPod in iTunes>Preferences>Devices and the SN will come up in a box.

  • How to track my stolen ipod

    how can i track my stolen ipod touch?

    If you set up the Find My iPod service prior to the iPod being stolen, then there is a chance that can be tracked, though it depends on a number of factors (the iPod is turned on, connected to a WiFi network, and has not had the Find My iPod service disabled or the iPod been completely restored). 
    If you did not set up Find My iPod, then there is no way to track it. Contact the police and change any passwords for any online accounts you may have used from your iPod (the iTunes Store, for instance). 
    Regards.

  • How do i track a stolen ipod touch

    how do i track a stolen ipod touch

    Hello,
    I am currently an owner of an iPod Touch 4th generation, running IOS 6.1.2. I will be glad to help solve your problem with your iPod/iPad/or iPhone.
    Thats a good idea!
    Lost or Stolen iPod/iPad/or iPhone:
    If you have turned on “Find my iPod/iPad/or iPhone recently, then you can find it, by following these steps:
    Log into www.icloud.com with the Apple I.D. Associated with your iPod/iPad/or iPhone
    Click on Devices
    Click on the device that has gone lost
    Either put it in Lost Mode (suggested), or make it play a sound. (PLEASE NOTE: DEVICE MUST BE CONNECTED TO WIFI IN ORDER FOR THESE TO HAPPEN)
    Hope that helps!
    If none of the above solutions work, could you please reply back as soon as possible, as I will try to find another solution to your problem.
    Sincerely,
    Pizza98704
    (Parts of this message was copied and pasted --> I have a document all ready to go)
    Some Helpful Links:
    Apple Support Link: http://www.apple.com/support/contact/
    Genius Bar of an Apple Store: http://www.apple.com/retail/geniusbar/

  • What can I do to trace my stolen iPod touch

    What can I do to trace my stolen iPod touch. I have started trace through iCloud by my iPod is not linked to the Internet yet.

    - If you previously turned on FIndMyiPod and wifi is on and connected go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone. If the iPod has been restored it will never show up.
    - You can also wipe/erase the iPod and have to iPod play a sound via iCloud.
    - Change the passwords for all accounts used on the iPod and report to police
    - There is no way to prevent someone from restoring the iPod (it erases it) using it.
    - Apple will do nothing
    Reporting a lost or stolen Apple product
    - iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number

  • HT201472 Stolen ipod, can't get anywhere with the support

    My ipod touch was stolen in the week, and I haven't set up the 'find my iphone/ipod' setting on icloud yet.
    Wanted to talk to someone about how to proceed, so went to the support area. All general topics were about use, clicked on 'other topic',
    wrote in "stolen ipod", then it asks my to write in my serial number, which i can find on the device screen, only i can't because its been stolen!!
    Can't seem to contact anyone without it, now totally stuck
    I just want to freeze/wipe the device so no one can hack into my accounts

    As you did not setup Find My iPhone or take a note of the serial number you can not locate or wipe the device now.

  • Is it possible to track a stolen ipods usage via serial number

    Is it possible to track a stolen ipods usage via serial number

    No. The SN will only help identify the iPod as yours if it is recovered
    - If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone. If the iPod has been restored it will never show up.
    - You can also wipe/erase the iPod and have the iPod play a sound via iCloud.
    - If not shown, then you will have to use the old fashioned way, like if you lost a wallet or purse.
    - Change the passwords for all accounts used on the iPod and report to police
    - There is no way to prevent someone from restoring the iPod (it erases it) using it unless you had iOS 7 on the device. With iOS 7, one has to enter the Apple ID and password to restore the device.
    - Apple will do nothing without a court order                                                        
    Reporting a lost or stolen Apple product                                               
      - iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number

  • Stolen iPod...Ideas, Help, Suggestions,...Sympathy

    Hi All!
    Bad news and good news. I own two identical iPod Touches, one for home and one for work. The one from work was recently stolen. I have an idea who, but can't prove it. Anyway, this person has downloaded a "free" app because the A Store sent me a receipt, being as its tied to my account and all. They don't have my password so they can't download any "paid" apps thank goodness. Which leads me to ponder, why doesn't Apple require a password for ANY installations on your iPod? Also, if this is the person I think it is, they have a Windows (spit) machine at home. So if they plug my iPod in there then Windows (spit) won't recognize the Mac format I believe.
    Is there a way to de-authorize my main account for that particular iPod by serial number, etc.? Maybe thru iTunes so that any downloads from that iPod will not be tied to my account.
    Is there a way that you could use a Windows (spit) machine to extract a Mac formatted iPod's mojo? Music, Notes, etc.
    How close do the two iPod's have to be for me to use peer-to-peer? I have the latest OS but don't have any PTP apps installed. Is there another way?
    Is there any other way that this could be worse for me? I have already changed my home WiFi passwords, etc.
    Now for the good news. My Plant Manager wants to replace my iPod! Great!! I'm all for that....but I still wish I could somehow nuke my stolen iPod like I can my iPhone.
    Any help would be greatly appreciated. Thanks.
    pwilson

    Password protection was enabled about 90% of the time but there were times when I would disable it to let someone use it. I am the ONLY Mac user of over 150 employees at my plant. (Coal-Fueled Power Generation). These folks buy Zune's and such and laugh at how much I pay for Apple products, but everyone wanted to try it out and I didn't want them to hassle with a password so there were times that I would leave work and it be disabled but still securely kept or so I thought. It was stored in a locked office, inside of a locked drawer, inside of a locked storage cabinet and there was really no personal info kept on it just mainly music.
    I have tried to contact Apple a couple of times but as usual am having extreme wait times....longer than my patience or my schedule will endure unfortunately. I'll try again later or email.
    I am interested in knowing how easily a Mac formatted iPod can be "cracked" with a Windows machine. I am not familiar with any file restoring or recovering apps, etc., for Windows. It may not even be possible.
    I do though, wish that Apple would require a password to download and install ANY app, paid or free....maybe add that feature in the preferences. And also permit an iPod to be de-authorized online without that iPod being connected. (Forbidden from purchasing or downloading any files through an Apple account.) I'll pass this suggestion along to Apple.
    Thanks for the replies.

  • The other day at school i had lost/stolen ipod touch i had signed up with apple but i havent download the app (find my iphone) is there any way i can find out when my ipod touch gets connected to a wifi and track it

    how do u track an ipod touch when its connected to a wifi and how do u find out when its your stolen ipod touch is connected

    If you set up the Find My iPod service prior to the iPod going missing - the app is for tracking an iOS device from another iOS device - then there is a chance that can be tracked, though it depends on a number of factors (the iPod is turned on, connected to a WiFi network, and has not had the Find My iPod service disabled). Log into icloud.com and go to the Find My iPhone section. Note, though, that you'll only get the location of the WiFi router to which the iPod is connected; there's no way to pinpoint the exact location of the iPod itself.
    If you did not set up Find My iPod, then there is no way to track it. Notify the police and change any passwords for any online accounts you may have used from your iPod (the iTunes Store, for instance). 
    Regards.

  • Can i locate a stolen ipod on the internet?

    can i locate a stolen ipod via the internet?
    hello?

    Only if you had set up FindMyiPod prior to losing it.  If you did, you might be able to locate it via iCloud.  Browse out to https://www.icloud.com/ and log in with your Apple ID and choose Find My IPhone.
    Keep in mind that in order to locate it via Find My IPhone, the device needs to be connected to a nearby Wi-Fi network, and must not have been restored by anybody who might have found it.
    See this article for more information.
    Reporting a lost or stolen Apple product
    Report the stolen device to the local authorities and change any and all passwords to accounts you may have set up or used on the device.
    B-rock

  • My stolen iPod Touch

    How do I get the airport mac address of my stolen iPod Touch. I have the SS #.

    Two things:
    - It may be in your router's history/logs.
    - Apple may be able to give it to you.  I looked at my paperwork for my 4G iPod and it is not listed,

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