Strange wifi problem on a brand-new MacBook Pro

Hey there, I'm new here. Desperation has got the better of me, and I hope I can get some advice.
So, last sunday I bought a brand new 13" MacBookPro with 2.8g i7 processor and 10.7.2 OS (I can't update to 10.7.4 because System Update tells me the download has been tampered with or corrupted after I waited 2 hours for it to finish, but I'm trying a direct download from the website). Here's the exact product: http://www.amazon.com/Apple-MacBook-MD314LL-13-3-Inch-VERSION/dp/B005CWIZ4O/ref= sr_1_5?ie=UTF8&qid=1340301247&sr=8-5&keywords=macbook+pro+13
Everything is all perfect except for a strange wifi problem. Note that the wifi does not turn-on or off, it doesn't disconnect after 'sleep', it doesn't get less speed, it doesn't constantly leave a preferred connection (once I chose my home wifi it always connects to it no problem). The wifi bar is always full. What is wrong is that the internet is kinda 'glitchy'. The best metaphor I can think of is that it's like a car that has to be pushed down the road before the engine can start. Please, bear with me because this is kinda hard to explain and I'm not good at tech lingos.
One of the symptoms is browsing can get really slow and inconsistent, almost as if the wifi gets turned off in the middle of browsing. For example: if I look something up on Google and then open 5 new tabs, probably only 2 or 3 of those tabs will eventually load while the other two will not get past the long 'http:.......google.....etc etc' address and will eventually show one of those 'error loading page because there's no Internet connection' notice. This happens a lot. Sometimes I have to refresh/retry loading a page a couple of times before it finally loads, then usually everything will get back to normal and I will be able to open multiple tabs with no problem, but in a couple of minutes I would try to open another site and the problem will start again.
So I tried to see how it does with downloading using iGetter. Fortunately I also have a Macbook (white-plastic casing one) and my brother has an old 2006 MacbookPro so I can compare. With those two older Apples iGetter starts receiving data in less than 8 seconds after I click Start, while my brand-new Macbook Pro can take up to 15-20 seconds, sometimes it doesn't even start at all and I have to re-click the start button. But once the download actually starts (on my new MacBook Pro), it downloads like normal, it doesn't stop and the speed is also as good as I can get. Strange huh? Hence, like a car that has to be pushed before the engine starts.
I also tried 'speed testing' from a website with all 3 laptops. On my old MacBook and my brother's MacBook pro, once I click 'begin test' it takes only a couple of seconds of 'ping' before the download/upload speed measurements start, but with my new MacBook Pro (just like with iGetter) it takes up to almost a minute before the measurements start, sometimes it won't start at all and I have to re-start the test.
Well, thanks for reading. And hope you can help me shed some light into this. Because it is really preventing me from really enjoying my new MacBook Pro. And if this is most likely a hardware problem, I'd better get back to the store and try to get it replace or something while it's only been 5 days. *cheers*

Hey guys.. Thanks for the replies. Unfortunately, I bought the MacBook in Indonesia where there are no such thing as an AppleCare. The only option is to leave the Apple product to one of the 'Authorized Apple care centre' and have whoever do whatever to it without guarantee of success. As for returning it and getting a brand new one, I also don't know if there is such a deal here, but that's actually a good idea, will try to go to the store tomorrow. Although, I'm worried that the problem might be with OSX Lion or something and getting a new one won't help.
mark75090, I've tried resetting the router when I first noticed te problem, didn't work though. I've checked my new MacBook's wi-fi (option+click wifi bar) and it says 'PHY Mode: 802.11g', so does my MacBook and the old MacBook Pro. I don't know what those mean though, and I don't know whether or not my router is an N., can you tell me more please.. I have tried with the other two turned off, and only the new MacBook using the wi-fi but the problem persists. I have also tried connecting directly to the router, but as I described, the problem is too subtle for me to notice the difference.
Also, if I create a brand new Wi-Fi connection in network preferences and connect to my router through the new Wi-Fi profile, the problem seems to be gone for an hour or so, then it always comes back though. I have also just finally installed 10.7.4, but it doesn't help either.

Similar Messages

  • I opened my brand new MacBook Pro the other day and noticed a straight green line from top to bottom near the center of the screen. What is it from and how do I get rid of it????

    I am having a problem with my brand new MacBook Pro. After opening my laptop the other day I noticed a straight green line from top to bottom near the center of the screen. What is this from and how do I get rid of it? It is most annoying. Please Help!

    "What is this from and how do I get rid of it?"
    Such symptoms bode serious hardware issues and you shouldn't think about fixing it yourself when you are still in waranty. Get to an Apple Store, like the other poster suggests.

  • How long b4 Apple does something about WiFi not workin on BRAND NEW macbook

    I've got a brand new Macbook Pro and I feel very stupid about buying it, as I can't use WiFi in 9 out of 10 places I go. Never had this problem with my G4 and all the other people who go to these same WiFi hosposts don't seem to have a problem. Honestly, I've tried every trick, every suggestion on every post on every forum. NOTHING solved the problem.How long before Apple addresses the problem?

    When I had the wireless upgrade kit installed into my PowerMac G5 Quad, it suffered exactly the same problems. Dropped connections at random, yet my original PowerMac G5, sitting right next to the Quad, full signal every time.
    Apple tech support couldn't shed any light on it, so I performed an erase and install. Completely wiped my hard drive and reinstalled from scratch.
    Wireless worked perfectly from there on, still does, no problem.
    With the 2 MBP's, I performed an erase and install prior to using the machine proper and neither have had wireless problems. The 15 inch was returned due to a grainy screen and I upgraded to 17".
    All I can suggest, from my own experience, is to back up your user data etc, perform an erase and install, log into your network during first start up after reinstall. Worked fine for me.

  • I have a brand new MacBook Pro . I am trying to connect to the private wifi at my house but I need the IP address of my laptop . Everywhere I go on the laptop, the IP address is blank . How do I find the IP address if laptop is not connected to the wifi

    I have a brand new MacBook Pro and I'm trying to connect to the private wifi at my house however, I need the IP address. Everywhere I go to find it, the adress is blank. What do I do ?

    Your Mac won't have an IP address, at least not a valid IP, until you actually connect it to your home LAN. Not sure why you think you need the IP, you don't.
    To connect to your home WiFi you need to know the SSID name, IE the name of your home WiFi, and the password for it. Once you have those two things click the little antenna looking icon on the right side of the menu bar and select your home WiFi name and click connect. A dialog box will pop up asking for the password, type in the password and click OK/Connect/Whatever.

  • ITunes downloads fast on old Mac mini but slow on brand new Macbook Pro on the same WiFi network?

    Hi all,
    I have an old Mac mini that's from around 2008 and runs on Snow Leopard. I also have a brand new Macbook Pro with retina display that's running Mountain Lion. Both running iTunes 10.6.3.
    I never noticed anything wrong with my MBP's connection speed until last night when I downloaded a free TV episode from iTunes. The download speed varied between 20KB/s and 40KB/s and it took me 7 to 8 hours to download a single episode. I checked my internet connection but there was nothing wrong with it, SpeedTest.net told me I had a download speed of 94MB/s and upload speed of 80MB/s, it was only iTunes that was unbearably slow.
    Today I was browsing iTunes again and was planning to buy some movies, but again it took forever for the trailers to download. So I fired up my Mac mini just to see if it would be just as slow. Turned out my Mac mini could download the same trailers from iTunes at a much higher speed than my MBP (around 3MB/s on the ones I tested).
    So what gives? They are on the same Wifi network provided by an Airport Extreme, and although my iPhone and iPad are also connected to it, no one else is doing any heavy duty downloading.
    Thanks in advance!
    Keywords: iTunes download speed, slow iTunes downloads, different connection speeds on different Macs, slow iTunes connection, iTunes takes a long time to download

    It's possible the DNS setting your ISP is using are interfering. Although your PC works OK Macs can be sensitive to DNS settings. Here is a MacWorld DNS Troubleshooting article that explains the issue and below is how to fix it.
    1. System preferences
    2. Network
    3. Click Advanced
    4. Click DNS tab
    5. Click + sign
    6. Add 208.67.222.222
    7. Click + sign
    8. Add 208.67.220.220
    9. Click OK.
    10. Exit System Preferences
    11. Try out your MBP and report what happened.
    Roger

  • Trying to set up my brand new MacBook Pro and it does not connect with the wifi network I have selected for this purpose. Nothing wrong with the wifi as both my iPad and iPhone are happily connected. Suggestions for connecting to the wifi network accepted

    Setting up my brand new MacBook Pro and it will not connect to the wifi network. Nothing wrong with the network which is happily working for my iPhone and iPad! Suggestions accepted for making this connection.

    Fixing this is a two step process:
    1) System preferences > WiFi/Airport ...
    ... check [√] Ask to join new networks
    "Known networks will be joined automatically.
    If no known networks are available, you will
    be asked before joining a new network."
    2) Remove unwanted networks from the list of "known" networks under
    System preferences > WiFi/Airport > (Advanced) > | Airport/WiFi pane ...
    Close the window and save changes. If no joy, do a restart to ensure you are playing under the new rules.

  • I'm being shown an error pop-up message periodically saying "There was a problem connecting to the server. URLs with the type 'file:' are not supported." I have a brand new MacBook Pro, and at no time am I actually having trouble connecting to the server.

    I'm being shown an error pop-up message periodically saying "There was a problem connecting to the server. URLs with the type 'file:' are not supported." I have a brand new MacBook Pro, and at no time am I actually having trouble connecting to the server, but this message continues to pop-up several times a day at random intervals. Is there something I'm doing wrong? Or is my computer just having a glitch? Other than that, and a mildly sticking caps lock button, it's working perfectly.
    Thank you!

    Alright it didn't solve it. Any other suggestions?
    I haven't suggested a solution yet. I want to know whether you still get the messages while Time Machine is disabled. Do you? If so, try any or all of the solutions proposed in this thread:
    There was a Problem connecting to the...: Apple Support Communities

  • My brand new MacBook Pro retina display not charging the battery any more after 3 weeks...no green or red Led. Any one now about this problem? Thanks

    My brand new MacBook Pro retina display not charging the battery any more after 3 weeks...no green or red Led. Any one now about this problem? Thanks

    Either the power brick is damaged, or the charging circuit is on the blink, or both. Either way, a trip to the Apple Store or the Apple Authorized Service Provider is in order, as this ain't no bargain basement toy.
    In the meantime, can attempt an SMC Reset to see if it helps.

  • Brand new Macbook Pro freezes after iTunes-update??

    Updated itunes to 10.5.1 last night and now itunes and my brand new Macbook Pro freezes whenever I open iTunes. I got it last week and it has worked perfectly, but now it freezes and has trouble finding the wifi. What to do?? Can I somehow undo the update?

    Is this Java based game Runescape? I experience the same crashes, ive tried using other things in-game other than the OpenGl and i still experience crashes, much more often when i have iTunes running while trying to play. Ive never had problems like this before, even while using older computers with much less memory, etc.. This is my first mac and id have to say it's not leaving a good impression. I planned to be able to play some games on this and consider Runescape requires very low CPU this is kind of sad that a Mac can't process it without crashing. Ive been reading lots of similar posts online and it sounds like Apple should be worried more about customer satisfaction than their own stocks. Hope something works out soon!!

  • Brand New Macbook Pro one of the USB wont recognize device

    Hi, I recently acquired a brand new macbook pro i5 core model for school. It was running perfect and I was so happy with my machine the last few days then suddenly last night my mouse didnt work no more. I thought it was strange so I tried the port that was closer to the power adapter and it worked in that slot. I tried plugging it into it several times again and no luck. I tried restarting my computer, no luck. I tried plugging in my Ipod nano, no luck but works in the other one. I went on here and looked for options. So then I tried resetting the Pram, and the smc, several several times, to no avail. I then even got this thing call usb prober and that didnt make it recognize it either. I am at a lost of what to do. The strange thing is though it WILL run my laptop cooler, it just will not recognize any devices?? Any help without having to go to a Genius would be great, thanks

    Welcome to Apple Discussions!
    Your USB port may not be delivering the power it should. The best thing to do would make an appointment at the genius bar and have it evaluated. You are under warranty, and this sounds like it may be a hardware problem that Apple needs to fix for you.
    Good luck!

  • Brand New MacBook Pro making clicking noise whenever unibody is touched

    This is rather strange. and i find it disturbing.
    i just got my brand new macbook pro with i7.... and i put it on my lap, everytime I type or slightly touch the side of the computer (say areas next to the mouse pad), the computer internally is making those clicking noise sound like something is being bent, it is hard to explain, but all the tiny clicking and popping sound....at the start i thought it was the ethernet cable, the metal connectors were flicking against something, but then i realised its not...
    when we put our hands on the laptop and type, we are bound to press on the surface of the unibody, and this annoying sound is happening all the time. i can say it doesnt sound like a HD sound, it just sounds like metal clicking against each other or something

    I have the exact same problem on my brand new i7 MBP 15. The clicks are very high in pitch and sharp, and startling like something is breaking, and happen frequently. They seem to happen quite for no apparent reason other than, you know, I click the trackpad-button or something. The clicks seem to be coming from the left side... possibly lower left but I can't be certain. (It does agree with your ethernet impression.)
    It does not feel acceptable at all-- I'd be very surprised if Apple thinks this is "normal."
    The timing is totally random. I can't seem to really cause it on demand.
    Anecdotally, it seems to only happen when running on my lap. I can't find anything in my keys or wallet that affects the computers, so I'm not sure if this is related.
    And NO, it's absolutely positively NOT freefall detection that's causing this. You can verify this by simulating freefall (safely!). Hold the computer firmly, and lower it somewhat quickly by several inches. You get a very different, soft click that's not whatsoever alarming. This softer "parking" click also comes from a different place in the computer, on the right hand side.

  • Brand new macbook pro retina - fan noise when running hola?

    Hi everyone, I need some help here please!
    I have a brand new macbook pro retina 13 - just bought in January this year - and have had no problems so far apart from the wifi dropping occassionally.
    So I just downloaded hola unblocker for firefox but whenever I stream anything using it on netflix my fan starts whirring so loudly - it's never even made a noise before! and I can feel the base of the mac getting hotter. So I've closed hola/firefox and it stops after a minute or so. I've tried a few times again with the same problem.
    I'm just using it to watch US netflix so probably not technically legal anyway.... but other friends manage it no bother - do mac's just know I'm doing something wrong? haha
    Thanks for any advice.

    Try running Activity Monitor (in the Utilities folder). Click the Energy button at the top and then stream a video. Watch the Energy Impact.
    I suspect what you'll see is that your rMBP is doing a lot of work while you're streaming the video, and that makes it get hot. The fan struggles to dissipate the resulting heat in order to prevent damage and makes noise in the process.
    It may also have a guilty conscience.

  • Brand new Macbook Pro not pairing with Apple Keyboard and mouse!

    Hi all, I have a brand new Macbook Pro and an older wireless Apple Keyboard and Mouse (that were being previously used with my imac G5).
    Now I want to use these for this macbook. I am finding that they are being recognised but not pairing up?
    Do you need to stop the previous pairing with the imac before they will pair with the Macbook?
    Or do I need to update specific software? (I would have thought it has all the necessary updates already installed).
    I am running Snow leopard.
    I have brand new batteries in the keyboard and mouse.
    I really appreciate any helpful advice. Sorry if the answer is obvious!
    Thanks

    Hi there, i had a problem pairing an Apple wireless keyboard with my MacBook pro but managed to solve it.
    The default passkey option in Bluetooth setup assistant is 'automatic' which will (if the MacBook can 'see' the keyboard in the first instance) then say something like 'your device may prompt you to enter the following passcode 1234 5678'
    Obviously the keyboard doesn't provide any feedback - I went ahead and typed the number and hit the return key a number of times - the MacBook then displayed a 'pairing failed - you may have entered the incorrect passkey' message.
    What i was doing wrong was keying only numbers - when i keyed 1234[SPACE]5678 + RETURN pairing worked.
    I had thought the 'gap' in the passcode was to make it easier to read, not that it implied a space in the passcode.
    Hope that helps.
    Simon

  • Brand new macbook pro 15" when connected to external LCD display in high resolution ,flickers often

    Hi,
    I have brand new macbook pro 15" with retina display.
    I have connected external LCD display (Samsung B2230) using Apple VGA adaptor & thunderbolt port. But LCD display flickers quite oftenly. I read community blogs where many macbook pro users like me are facing similiar issue.
    There is no problem with LCD display as it works fine with Lenova laptops.
    Can anybody please provide me the solution to this problem.?
    Regards,
    Sam

    Hello there, Sam.
    The following Knowledge Base article provides some great steps for troubleshooting your issue:
    Apple computers: Troubleshooting issues with video on internal or external displays
    http://support.apple.com/kb/ht1573
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • Brand New MacBook Pro and Display Adaptor Issue

    Hello fellow Mac users, I've been a long-time Mac user and owner.
    I just got a new MacBook Pro after using a 2006 model for 2 years and am having a display adapter issue that I need help and advice with:
    The new MacBook Pro has the mini DVI display connector, my non-Apple external display is does not support the mini DVI, no problem there, I bought the display adaptor...
    Except that it doesn't fit the adaptor that fit the 2006 MacBook Pro.
    Please See Image at Link:
    http://picasaweb.google.com/lh/photo/sdjOcw1jrddqtAfjAU0Trw?feat=directlink
    File comment: This is the adaptor that connected my 2006 MacBook Pro to the the display. It changes the connection from the Mac's DVI to fit the VGA connection of my display. There are the four extra pins around the flat pin to the left of the connector.
    Somehow the male end of the mini DVI to the full-size DVI adaptor doesn't fit the female end of the full-size DVI to VGA adaptor! Please see the images. It seems a few extra pins prevent the connection!
    Please See Image at Link:
    http://picasaweb.google.com/lh/photo/4bG788QVKGCOIJUkzHcjKg?feat=directlink
    Comment: This is where the problems begin. The flat portion lacks the four holes needed for the DVI to VGA adaptor to connect.
    Is it possible to just remove the four offending pins in the Full Size DVI to VGA Male End?
    Any help or suggestions highly appreciated, because as of now, my brand new MacBook Pro is less useful than the 2006 model, which can connect to my external display.
    Thanks a lot for your help!

    Hi Rob with a Mac and welcome to the boards.
    My suggestion would be that you simply take the adaptor back and get a mini-display port to VGA adaptor instead.
    I ran into a similar problem myself recently when I wanted to connect my own MBP13 to an overhead projector. I had assumed that I could use the mini display to DVI adaptor that I use for the DVI capable external monitor with my new MacBook, combined with a DVI to VGA adaptor that I had for my 2007 MBP, connected to a VGA cable to do the job, but this is not possible.
    MiniDisplay to VGA adaptors for the newer MBPs are readily available at Apple dealers or through the online store and not too expensive.
    Cheers
    Rod

Maybe you are looking for

  • Call me silly but how do you get your music off your ipod....

    My old computer crashed, lucky me all my music was on my ipod, but now how do i get it out!!! and on to a new computer?? help

  • Max characters in a Rich Text Editor?

    Is there a "hard limit" on the number of characters I can enter into a Rich Text Editor? My testing suggests that you can only have 4000 characters. If i submit more than 4000 i.e. 4001, I get the following error message: ORA-01461: can bind a LONG v

  • [SOLVED] Typing delayed in pidgin and evolution

    When I type something in pidgin or evolution, after a couple of seconds the screen stops updating even though the apps are receiving my keypresses. If I stop and wait for a while or move the mouse it updates the screen. This doesn't happen in firefox

  • Tolerences in invoice

    Hi, We had an issue where the total value in the purchase order is $110.But system is allowing us to post the invoice amount more than this. I want to know where we can restrict this. Thanks, Kumar

  • 3550 - 3750 problem. Fiber type or configuration?

    I'm having trouble with a link that was working with a 3600 as an end device, but won't work when replaced with a stack of 3750 switches. A couple of co-workers in our group has looked at it, but can't find anything obvious. The path is from a 6500 o