Struggling to use itunes gift card

For the first time I redeemed an Itunes gift card given to me for $15.  I used my Iphone to redeem it, and tried to purchase an ebook with it.  but noticed right away that it billed my credit card for it instead.  Also since then I have bought music but it still bills my credit card.  I also checked my account and it doesn't show up on there at all.  I feel jipped like I never got to actually use the money!  What do I do???

To Contact iTunes Customer Service and request assistance
Use this Link  >  Apple  Support  iTunes Store  Contact

Similar Messages

  • Why can't we use iTunes gift cards with family sharing? After Christmas, we now have lots of account credit we can't use. Very frustrating.

    Why can't we use iTunes gift cards with family sharing? After Christmas, we now have lots of account credit we can't use. Very frustrating. There is no option found for using account credit.

    I just logged out of my daughter's account and back in, and now it works. Deducted from gift card account balance. So I hope this is resolved.

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    Regards.

  • HT201209 How do I use iTunes gift card to make in app purchases

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    how to use itunes gift card to buy apps on ipad 2? Do I need a credit card for it?

    I'm sorry, but there is nothing that I can do to help you with this situation. I don't know why, but many people have problems when they try to buy gems in the Clash of Clans game. Personally, I wouldn't touch the game with a ten foot pole, but that's just my opinion.
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    If I do not have a credit card binded to my Apple ID, will I still be able to redeem and use iTunes gift cards?

    How did you create the account ? Unless the instructions on this page are followed when creating an account : http://support.apple.com/kb/HT2534
    then credit card details will need to be entered before the account can be used to download any item from the store.
    If you didn't use those instructions then you will need to enter card details (you should be able to remove them after entering them), or create a new account (and use the instructions on that HT2534 page when creating it).
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    computer's iTunes : https://discussions.apple.com/message/24321860
    iPhone : https://discussions.apple.com/message/24700173

  • HT2737 Can you use itunes gift cards in the stores to buy products

    Can you use itunes gift cards in the stores to buy products

    No, they can only be used in the iTunes store, app store, ibookstore and the Mac App Store - they can't be used in Apple stores (inlcuding the online Apple stores).

  • HT201209 Can I use iTunes gift cards for iBooks?

    Can I use iTunes gift cards for iBooks?  How?

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    can i use iTunes Gift Card for iTunes match subscription?

    See Here...
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    From Here
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  • Dear Apple,  I have a problem when I use "iTunes Gift Card" to shop in a game which is called "Puzzle

    Dear Apple,
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    tat

    Click here and request assistance.
    (79862)

  • If you don't have a credit card then you might be able to use iTunes gift cards instead - that's what I currently use for purchases. You might be getting the 'billing problem' message due to it being a debit card, which as I said I don't think are still a

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  • Changing my iTunes address to USA and using iTunes Gift cards not credit cards

    Hi
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    Use the email forum here > Apple - Support - iTunes Store - Contact Us

  • HT2534 I was previously using itune gift cards to purchase music. Now, it requering to enter billing information and i don't want to have a credit card on the sytem. How can I bypass this billing/credit card requirement?

    I was previously using itune gift cards to purchase music. Now, it requering to enter billing information and i don't want to have a credit card on the sytem. How can I bypass this billing/credit card requirement?

    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • Recycling used iTunes gift cards

    I have a used iTunes gift card that I'd like to recycle. It says on the back of the card that it's made of ingeo - a plant based "plastic". I found their website but still don't know if I can just put the used card in with my plastics for recycling.
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