Submit by Email problem

I created a form with "submit by email" button. When I click on the button it opens into my email just fine, but the email address is listed twice. I checked the object information and the address is only entered once. Can anyone help?

Before you go too far on the on e-mail submission, what is the purpose of the form in terms of distribution and are you having the PDF or the data submitted. The PDF is an issue, as is e-mail submission itself. They both have problems and more information is needed before you bother with completing what you are trying to do.
As far as the link, it should be only listed 1 time in the submit button icon.

Similar Messages

  • Adobe Designer "Submit by Email" problem...

    I am creating a form to be Submitted by Email as an attached PDF file. The process works fine throughout, but when the Outlook New Email window is presented with the attached PDF file, pre-filled in for the Mailto: field, I hit the SEND button with no result... no error, no send, nothing... I have found that sometimes if I hit SEND multiple times in succession it sends out OK... anyone know what is the problem?

    Jay,
    Unfortunately, I don't have an answer for you, but your post relates to a question that I have.
    I finally finished my form, and I designed it for e-mail submission. However, when I try to open the file and submit view e-mail, I can only submit an XML file which must be imported into a PDF. I need to submit a filled-out PDF, without having to import anything. Any ideas?
    PS, it sounds your problem revolves more around Outlook than designer. Are you using Outlook or Outlook Express. You may first try loading the latest service packs and updates for Office (http://office.microsoft.com/en-us/officeupdate/default.aspx). If you're using Office 2003, it was quite problematic before Office 2003 SP2. Also, if your file is quite large, it may be an upload issue.
    Thanks,
    Joe

  • When I log in to face time and submit my email-address I get the message that the email-address is already used by another apple id - what's the problem?

    after signing in in facetime with my apple id I'm asked to submit an email-address
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    Hi and thanks again for trying to help.
    Definitely works ok from pc.
    Have deleted and re-established account a few times now but still the same.
    I have actually given up and added gmail account which is working fine.
    Sends and receives no problem.
    Bloody bigpond....
    We are not remote at all. Sitting in the fantastic Pavilion Hotel in Phnom Penh. Another couple here having trouble but not bigpond. Hotel staff have tried to help but to no avail.
    Giving up and stick with gmail until we get home then start trying to get resolution.
    Problem actually existed on a personal wi fi network in Melbourne before we left so I should have tried to resolve it then.
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    R

  • Submit by Email with CC for a pdf as an attachment

    Hello,
    I am using the codes below for a regular submit button to submit by email and having a problem of CC address. I hard-coded the CC address but it does not seem to recognize it, it keep taking the address in the "To" to put on the CC address. Can any one please check for me if there is any wrong with the codes below on the mouse up event:
    var cToAddr = "[email protected]";
    var cCCAddr = "[email protected]";
    //Set the subject and body text for the e-mail message
    var cSubLine = "Craft Issue Tracking Form";
    var cBody = "Please see the attached form.";
    // Send the form data as an FDF attachment on an e-mail
    event.target.mailDoc({bUI: true, cTo: cToAddr, cCc: cCCAddr, cSubject: cSubLine, cMsg: cBody});
    Thanks in advance,
    Han Dao

    Try this..
    If you are using a regular Button then place the below code in the click event of the button.
    event.target.submitForm({cURL:"mailto:"+ cToAddr + "?cc=" + cCCAddr + "&subject=" + cSubLine + "&body=" + cBody,cSubmitAs:"PDF"});
    Thanks
    Srini
    var cToAddr = "[email protected]";
    var cCCAddr = "[email protected]";
    //Set the subject and body text for the e-mail message
    var cSubLine = "Craft Issue Tracking Form";
    var cBody = "Please see the attached form.";
    // Send the form data as an FDF attachment on an e-mail

  • Submit by Email - asks "as a link or an attachment"

    Have designed a form in Acrobat that we want our customers to fill out and return to us via email by clicking on a button.
    We have created a button that has the submit by email function.
    We have enabled reader rights on the document.
    However, when we click the button, the user gets a screen asking:
    "How would you like to email this document?
    Send a link (URL) to the original, unmodified pdf file on the web?
    Send a copy of the pdf file, including your changes, as an attachment?"
    All we want to happen is the last option: Send a copy of the pdf file. Is there a setting somewhere that we can tag to skip the scenario above and just proceed to open Outlook and attach the pdf as a file.
    Thanks for any suggestions

    Apparently this happens if the client is using a webmail client.
    If Outlook is the default, Outlook creates a new email with the form as an attachment without a problem.
    Not sure about OE or other email clients.
    Due to the number of people using webmail, I would be cautious about using the "send as email" function in Adobe.
    Tomster2

  • Submit By Email Doesn't Launch Outlook 2010 as Default Mail Client, though Outlook is properly set a

    A form designed in LiveCycle Designer with a Submit By Email button, doesn't launch Outlook 2010 (Standard Edition) when clicked, although Outlook is properly configured as Default Mail Client.  Checked with Microsoft and followed all proper steps yet the button doesn't invoke Outlook onClick.  However, Outlook is launched if a link or html button, set to the mailto syntax is clicked.  Is this a PDF form issue for LiveCycle or is there something I am missing?  Please any ideas?

    I have this problem on Win7 64bit, but it seems to work fine with XP and Vista. Not sure about Win7 32bit.
    I've also seen the problem in the past with programs like Thunderbird set to be the default email client (on XP).
    I've never been able to figure out if it's an Adobe or Microsoft problem. Adobe uses the MAPI settings to find the email client.

  • Submit by email button not working

    I have a simple form which has worked fine for the past couple of years, but since updating it with Livecycle Designer ES8.2 recently, the 'submit by email' button is not working for many who have downloaded it.
    Works fine when I try it here and it worked fine last year, but not with this latest version of the pdf apparently.
    If anyone has a moment could they have a look and see if there's anything obviously wrong? (It has a couple of required fields before the button will work) It's at http://www.mogsport.net/series/2009-SeriesAppForm.pdf
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    Chris
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    i have had this problem too. it looks like you are getting the xml data file because the pdf opens as read only in acrobat reader and cannot be saved. one thing that solved the problem for me was to open the file in acrobat pro and use the distribute form wizard. this may just be a roundabout way of doing the reader extension paul mentioned, but in my case it worked.
    open the file in acrobat pro (if you have it)
    go to forms > distribute form...
    when you get to "how do you want to collect responses.." select "manually collect responses in my inbox" from the dropdown menu and click next
    then you will get to "how do you want to save your form"... click save a local copy and send it later the click the browse button and select where you want to save the document.
    then click finish
    go to where you saved the file and it should have the file name with "distributed" after it. send out that file and it should be able to save and return a pdf when the recipient clicks the submit by email button.
    from what i remember the first time you go through the dist form process you have to fill in contact info, email etc. whatever email you put for this will be the email the form is returned to when you hit the submit by email button. from what i remember it even overrides the email address programmed into the sumbit by email button. if you want to change the contact info later you can change it in Edit > preferences > identity
    hope this works for you

  • Submit by Email Button Trouble

    I have created a form fillable pdf with a Submit by Email button. The problem I am having is that some people I send this to fill out the form, click on the Submit by Email button and nothing happens. It doesn't work at all. Others have no problem with it working. Have you experienced this problem, or can you offer any suggestions how to correct this? I really need for this to work 100% of the time, or I will just need to remove this feature. Any advice is greatly appreciated.

    When it doesn't work, do you know what PDF viewer is being used? It won't work with certain non-Adobe PDF viewers, such as the Preview application on the Mac or Google Chrome browser's built-in PDF viewer. It also may not work even if using Adobe Reader if the client doesn't have a propertly set up email client or the email client is otherwise not compatible. It will never work 100% of the time when sending by email.
    If you want to increase the reliablility significantly, you should look into setting it up so the form submits to a web server. This has the added benefit of being able to be secure without too much trouble, unlike email.

  • Submit by email button ignoring specified email address and subject

    I have recently upgraded to CS5.5 and I am having trouble with the Submit by Email button in my form. 
    When I distribute the form the email address and subject specified on the button are ignored.  Instead, the form is submitted to my email address with the subject of 'Submitting Completed Form'. 
    I have tried creating the form a number of different ways (i.e. converting PDF created in inDesign, just in Acrobat from scratch, just in Livecycle Designer from scratch) with no success and the same result.  I have found I can change the email address if I go to Acrobat X Pro: Edit > Preferences > Identity but this is not an adequate work-around and does not fix the issue of the subject.
    My company develops forms for both internal and external clients that require this functionality.  The email subject is used to help identify which form it is and routes it to the appropriate department. 
    I have searched the web and this forum for answers but have not found an answer. 
    My question is:  How do I get the 'Submit by Email' button to work correctly?
    I have created many forms before using CS3 and have never encountered this problem.  At the moment the only way I can see to fix the problem is to go back to CS3 which seems ridiculous.  I thought later versions of software were supposed to work better not look the same and not work (sorry for the rant, frustration is getting the better of me).
    I need to use the Distribute Form as it states in the LiveCycle help:
    If you do not use the Distribute feature, form recipients who use Adobe Reader cannot save modifications to most PDF files, including forms filled with data.  They must either immediately return their data electronically or print the form and return the paper copy.
    I am using Acrobat 10 Pro and Livecycle Designer on Windows 7 64-Bit
    Any help will be greatly appreciated.

    What you are seeing is the intended behavior and I'm not sure why is has changed.
    When you distribute a form, it substitutes the email address you originally set up with the button with the one specified in your identity preference and the subject is set to "Submitting Completed Form". It makes a number of other changes to the document that make the distribution workflow possible. I do know that different code is used if the form is being used in a version of Acrobat/Reader prior to 9.
    With an acroform (not XFA), you can save a copy of the distributed form, allowing you to edit the scripts that among other things set the subject line of the email, so that a different subject line text is used. You can then re-enable the form and it should work OK. The problem is knowing exactly what needs to be changed and finding it, and I'm not certain that this is possible with an XFA form. I normally work with acroforms and know where to do it in Acrobat, but things are different in LiveCycle Designer.

  • Submit via Email Button

    Hello,
    What Form is it?
    I have developed a timesheet form that was coverted from a excel spreadsheet into pdf. The form is located on the Comapny's Intranet for all staff to access. It was currently used to print out and fill in by hand until we started reducing ther amount we print.
    The issue?
    I am having an issue when submitting a form via email. It will open up Outlook and attach to the outgoing mail but it attaches as an xml. I am curious as too how I change this to a pdf. Been bugging me for a while now and I have had no luck myself.
    Any help will be greatly appreciated.
    Many thanks

    George thank you for your reply.
    The problem I have at the minute is I have used a simple Submit By Email and even when I test that with adobe reader or preview in when I am editing the form I still get xml file format.
    I have tried to create a simple button and change its control type to a Submit and it brings up a Submit tab and says Submit to URL. It also allows me to change the file to a pdf. Am I in the right place?

  • Export only specific data in XML with Submit by Email button

    I have created a form with multiple subforms that includes user input and calculations. One of these subforms contains fields that are bound to a MS Access database to retrieve data for calculations. All of the fields on this subform are bound to the data connection. The data connection, calculations, and submit by email button all work perfectly. My only problem is that the XML data that is being exported includes the data I bound to the MS Access database. I only want the data that the user inputs. I have changed the binding to "none" on all of the calculated fields to restrict them from exporting.
    I have attached a copy of the XML file that is generated when the "Submit by Email" button is clicked. I only want the data from the "YTDIncStmt" subform to be included in this file. The "MasterData10K1", "MasterData10K2", and "MasterData10K3" are the actual data connections to the MS Access database.
    How do I limit the export to only the data the user input?

    I have the very same problem! I am importing data from MS Access and trying to export XML data that I can sync with Quickbooks. But the XML file contains some of my binded MS Access fields, which Quickbooks doesn't know what to do with, and rejects my xml files. I am also looking for a way to submit only selected XML data.  You ever find a solution/work around?

  • Submit by Email won't work with Adobe Reader 6

    I have created a form that must be submitted back to our corporate offices, the problem is the people it is being sent to may be running Adobe Reader 6. When I try to use the submit by email button in version 6 nothing happens. The form works fine in the newer Adobe. Any help saving this to work for the older version would be great. Thanks!

    You have enable Reader Rights with Acrobat 8 Professional (prior versions will not work), pay a 3rd party or buy Adobe's server product.

  • Adobe form submit by email not working in Safari

    I created a form in Acrobat and set it up for the data to be returned in pdf by email.  I had to do this b/c the receiver doesn't have acrobat.  I am hearing from the user that submit by email button doesn't work in Safari (the user was able to get it to work in IE).  Is there something I need to do to my form or does the user need to do something in Safari?

    E-mail submission is client sensitive (this even occurs with HTML forms that use mailto). In Acrobat or Reader on Windows, it uses the default MAPI mail client (if one exists - one of the problems). I have no idea what the requirement is on a MAC, but probably something similar. You need to figure out how to do a web submission to resolve the problems.

  • Email problems with BB synched via BES. No email notifications and can't send replies.

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