Substitution variable is not visible at Data Prep editor-creating rule file

Hi,
We are working on Essbase 9.3.1, Oracle as a database source for loading the data into Essbase.
We have create a substitution variable at "server level" to use it in rule file as a DSN for data source. But this substitution variable is not visible in the drop down of substitution variable in 'Data prep editor' while creating the rule file.
We restarted the Essbase server also but still it is not visible in 'data prep editor'.
Any help will appreciated on this issue.
Thanks & Regards,
Mohit Jain

Cameron-
1) yes I've tried it on 2 different clients
2) yes I've tried it on the server
3) I haven't tried that, but don't normally use MaxL for anything
4) I took a 'broken' rule, saved it locally, closed and reopened and it still didn't work
5) I normally do files on the server, but I can't even get to that point because when I get the 'Open Data File' nothing happens, no dialog box pops up, so I don't get the chance to select the location
6) This is a production server and EAS is running as a service, so I'd have to test this one afterhours.
Because it happens on 3 separate PC's I'd eliminate bad EAS, since only some rules do it and others don't I'd think it could be corrupt rules, but it'll happen to new rules just as fast, and they still work just fine, so if that's the case I need to figure out what is corrupting them...
Network issues wouldn't surprise me, I get TCP/IP errors regularly saying I have to increase my net retry count, but I've tweaked with those settings tons... looks like those are really the database server is running out of memory even though I have 4GB physical 16MB Virtual memory (32 bit environment though... I do have the /3GB switch turned on)... I've had to scale my caches way back to allow certain databases to even function.
Thanks for your help.
Edited by: Norton5150 on May 28, 2009 2:12 PM

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