Suddenly can't connect to ichat or itunes music store

suddenly i can't connect to ichat or itunes music store. when i try to connect on ichat i get this message:
Could not connect to AIM The connection to the host was unexpectedly lost
When I try to connect to the music store I get:
iTunes could not connect to the Music Store. The network connection was reset. Make sure your network connectionis active and try again.
My internet is working. I can view websites and everything. I don't know what's going on or why. It's been going on for a couple days. I'd be grateful for any help!

ah yes, i had the flets program last year i believe. then i switched to OCN.
if you want to try to connect with another chat program besides iChat, we can try that. you can send me an email with an im name to [email protected] i had some problems with flets and had to call them about it, but it didnt really get resolved so i just switched when i moved to a bigger city.
i just iChatted with a mac user in colorado today, and i just checked and i can connect to the itunes store. are you trying to connect to the japanese itunes store, or another one?

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Why can I not buy songs from iTunes Music Store?

Earlier this year I moved from the U.S.A. to Sweden... changing my 'Mac.com' account address while doing so.
Last week, I tried to purchase some songs from the iTunes Music Store with my American MasterCard (a debit card) which is listed with my Swedish address at my U.S. bank. As I had never purchased at the iTunes M.Store before I was instructed to 'review my account'... which I did. It had my present Sweden address and my Mastercard listed as method of payment. Upon submitting the form, it was rejected, saying that my MasterCard was 'invalid for Sweden'! So I then go to the Apple-Sweden Store and purchase an iTunes Music Card which I receive in the mail the following day. Now I follow the Apple advice posted for purchasing music by redeeming an iTunes Music Card without listing a credit card (http://www.apple.com/se/support/itunes/store/giftcard/#GCA)... except there is no selection for NONE as indicated in these instructions.... So once again when I submit the form it is rejected, meaning that this time I have already spent money for the iTunes Music Card that is now worthless to me!
Is there another way I can redeem this card without going through that 'review account' window...?
I don't care to set up another account by setting up another e-mail address just to do this... as I want all of the Apple business to go through my Mac.com account as it should be configured to do so!

O.K. Everything seems to be in order now!
I don't know what happened but this is the results....
After attempting to edit change the information on my iTunesMS account at least 7 times, I posted the above question, logged out of iTunes, closed down all my apps and turned off my computer.
A few hours later, I thought I would give it one more try and when I turned on iTunes, went to the Music Store and then 'reviewed' my account... it had my old American address on it with the country listed as Sweden... I just left it alone, as it didn't have my credit card info listed at all... Curiously, I'm clueless about that (though I did send this same complaint to Apple during the first posting... did that have anything to do with it?) When I clicked the continue button (without changing any info) it prompted me that I was finished setting up my iTunes Music Store account and I was immediately able to download some songs....(using the iTunes Music card--- I have not tried my MasterCard!)
So basically, I did nothing except close iTunes, turn off my computer and later rebooted it and opened iTunes! Strange... does that seem like a fix or what?

HT2731 how can my computer accept cookies from itunes music store

how can my computer accept cookies from itunes music store

Well on a Mac, you enable cooks in your Safari browser....
But you're on Windows?

Can't access TV shows in iTunes music store

downloaded iTunes 6 with the intention of downloading some episodes of Lost but when I click on TV shows iTunes opens in the music videos browse window. Anybody got any idea what gives. I live in europe and am using windows 2000?

found the reason in another post, have to reside in the usa!

Can you use a APPLE gift certificate for iTunes music store?

I know that you can use an iTunes gift card but can you also use an Apple gift card?

There's a difference between an iTunes gift certificate and an iTunes gift card. The Apple Gift Card FAQ specifically says:
"Can I use the Apple Gift Card to purchase an iTunes Music Store Gift Card? What about an iTunes Music Store electronic gift certificate?"
"Apple Gift Cards can be used to purchase an iTunes Music Store Gift Card. However, Apple Gift Cards can't be used to purchase iTunes Music Store electronic gift certificates."

My iphone suddenly can't connect to itune but my ipad can still connect.

my iphone suddenly can't connect to itune but my ipad can still connect. i am using window 7 and the latest itune.

Did a diagnostic test and this is the result.
Microsoft Windows 7 x64 Home Premium Edition (Build 7600)
TOSHIBA Satellite P850
iTunes 12.0.1.26
QuickTime 7.7.6
FairPlay 2.7.39
Apple Application Support 3.1
iPod Updater Library 12.0
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 8.0.5.6
Apple Mobile Device Driver 1.65.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 3.06.0.2770
Gracenote MusicID 3.06.0.2770
Gracenote Submit 3.06.0.2770
Gracenote DSP 3.06.0.2770
iTunes Serial Number 772513C00B220A08
Current user is an administrator.
The current local date and time is 2015-01-29 01:18:49.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is not supported. (16002)
Video Display Information
NVIDIA, NVIDIA GeForce GT 630M
Intel Corporation, Intel(R) HD Graphics 4000
**** External Plug-ins Information ****
No external plug-ins installed.
**** Device Connectivity Tests ****
iPodService 12.0.1.26 (x64) is currently running.
iTunesHelper 12.0.1.26 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) 7 Series/C216 Chipset Family USB Enhanced Host Controller - 1E26. Device is working properly.
Intel(R) 7 Series/C216 Chipset Family USB Enhanced Host Controller - 1E2D. Device is working properly.
Intel(R) USB 3.0 eXtensible Host Controller. Device is working properly.
No FireWire (IEEE 1394) Host Controller found.
Most Recent Devices Not Currently Connected:
iPod nano running firmware version 1.3.1
Serial Number: 7L******SZB
iPhone 4 (GSM) running firmware version 7.1.2
Serial Number: 68*****QA4S
iPad (3rd Generation) (Wi-Fi + Cellular) running firmware version 8.1.2
Serial Number: DYVH******GH
**** Device Sync Tests ****
No iPod, iPhone, or iPad found.

Itunes sudden can't connect with itunes store, error code 11556

Sudden can't connect with itues store, error code 11556

Try these discussions...
https://discussions.apple.com/message/18950811#18950811
https://discussions.apple.com/message/20057934#20057934
FRom the More Like This section on the right.

Suddenly can't connect to music store

i suddenly can't connect to the music store. When I try to connect to the music store I get:
iTunes could not connect to the Music Store. The network connection was reset. Make sure your network connectionis active and try again.
I also haven't been able to connect to ichat. My internet is working. I can view websites and everything. I don't know what's going on or why. It's been going on for a couple days. I'd be grateful for any help!

working!

Recently downloaded Itunes and can't connect to Ping or itunes store.

I have recently downloaded itunes and I can't connect to Ping or Itunes store. I downloaded Itunes a few days ago and both were working but they suddenly stopped working. I downloaded itunes again but it hasn't made any difference. I ran diagnostics and it said "secure link to iTunes store failed" and I can't click on help because it says "Itunes help is unavailable because your computer isn't connected to the internet". I will copy and paste the diagnostic report below. Please help!!! Paul Microsoft Windows Vista Home Premium Edition Service Pack 1 (Build 6001) Sony Corporation VGN-N38Z_W iTunes 10.6.1.7 QuickTime 7.6.8 FairPlay 1.14.37 Apple Application Support 2.1.7 iPod Updater Library 10.0d2 CD Driver 2.2.0.1 CD Driver DLL 2.1.1.1 Apple Mobile Device 5.1.1.4 Apple Mobile Device Driver 1.43.0.0 Bonjour 3.0.0.10 (333.10) Gracenote SDK 1.9.5.502 Gracenote MusicID 1.9.5.115 Gracenote Submit 1.9.5.143 Gracenote DSP 1.9.5.45 iTunes Serial Number 002BB06403829878 Current user is not an administrator. The current local date and time is 2012-05-08 23:34:20. iTunes is not running in safe mode. WebKit accelerated compositing is enabled. HDCP is not supported. Core Media is not supported. (16005) Video Display Information Intel Corporation, Mobile Intel(R) 945GM Express Chipset Family Intel Corporation, Mobile Intel(R) 945GM Express Chipset Family **** External Plug-ins Information **** No external plug-ins installed. **** Network Connectivity Tests **** Network Adapter Information Adapter Name: {2298F306-7179-4312-AB03-5C5F0A929736} Description: Realtek RTL8191SU Wireless LAN 802.11n USB 2.0 Network Adapter IP Address: 192.168.0.2 Subnet Mask: 255.255.255.0 Default Gateway: 192.168.0.1 DHCP Enabled: Yes DHCP Server: 192.168.0.1 Lease Obtained: Tue May 08 22:32:26 2012 Lease Expires: Wed May 09 22:32:26 2012 DNS Servers: 192.168.0.1 Adapter Name: {32ADC76E-6E18-42A2-A312-91CFB2B035AB} Description: LAN-Express AS IEEE 802.11g PCI-E Adapter IP Address: 0.0.0.0 Subnet Mask: 0.0.0.0 Default Gateway: 0.0.0.0 DHCP Enabled: Yes DHCP Server: Lease Obtained: Thu Jan 01 00:00:00 1970 Lease Expires: Thu Jan 01 00:00:00 1970 DNS Servers: Adapter Name: {6864BD18-8B01-4731-85D2-6E63C2F43573} Description: Marvell Yukon 88E8036 PCI-E Fast Ethernet Controller IP Address: 0.0.0.0 Subnet Mask: 0.0.0.0 Default Gateway: 0.0.0.0 DHCP Enabled: Yes DHCP Server: Lease Obtained: Thu Jan 01 00:00:00 1970 Lease Expires: Thu Jan 01 00:00:00 1970 DNS Servers: Active Connection: LAN Connection Connected: Yes Online: Yes Using Modem: No Using LAN: Yes Using Proxy: Yes Firewall Information Windows Firewall is off. Connection attempt to Apple web site was unsuccessful. The network connection timed out. Basic connection to the store failed. The network connection timed out. Connection attempt to Gracenote server was successful. The network connection timed out. Last successful iTunes Store access was 2010-10-28 23:21:12. **** Device Connectivity Tests **** iPodService 10.6.1.7 is currently running. iTunesHelper 10.6.1.7 is currently running. Apple Mobile Device service 3.3.0.0 is currently running. Universal Serial Bus Controllers: Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C8. Device is working properly. Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C9. Device is working properly. Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CA. Device is working properly. Intel(R) 82801G (ICH7 Family) USB2 Enhanced Host Controller - 27CC. Device is working properly. FireWire (IEEE 1394) Host Controllers: Texas Instruments OHCI Compliant IEEE 1394 Host Controller. Device is working properly. Most Recent Devices Not Currently Connected: iPod classic running firmware version 2.0.1 Serial Number: 8K933A3C2C7 **** Device Sync Tests **** No iPod, iPhone or iPad found.

Doublechecking. In the course of your troubleshooting to date, have you worked through the following document?
Apple software on Windows: May see performance issues and blank iTunes Store

TS1538 I can't connect my ipod4 to itunes 9 on windows vista but it appears in the pc but doesn't appear in itunes can somebody help

I can't connect my ipod4 to itunes 9 on windows vista but it appears in the pc but doesn't appear in itunes can somebody help

Yes
http://www.apple.com/itunes/download/

HT4623 I just got an iPhone 4, and I can not connect it with my iTunes. I tried to set up a new iTunes account but it says that my security code is wrong, even when everything is correct. What should I do?

I just got an iPhone 4s, and I can not connect it with my iTunes from my previous account. I have already tried making another account, however it says that I have the wrong security code even though this is not true. What should I do?

Contact iTunes support. There's a link to it on the bottom of every page in the iTunes store.

HT4528 how can i connect my phone to itunes after i locked my phone up ?

how can i connect my iphone to itunes after i locked my phone up ?

What do you mean by "locked my phone up?"

Suddenly can't connect to windows server

I suddenly can't connect to the windows server. The username and password is correct, but it says "Connection Failed: Unknown user, incorrect password, or login is disabled. Please retype the name and password or contact the server's administrator." It pings the server as well. My internet and email works fine. The IT guys can't figure it out either, but they are not mac gurus. Connecting via smb comes back with "Could not connect to the server because the name or password is not correct" before I even enter login information, if that is helpful information. I also tried connecting through the server alias under the network and its the connetion failed as going through Connnect to Server and entering it as AFP://ipaddress.
Can it be from the 10.4.11 update? It was fine before the update I believe - but I can't recall for sure. I'm a lone mac user in a very pc company, so any mac expert advice would be helpful.
Is just strange since I have no problems connecting to our work email via GroupWise.

Connecting via smb comes back with "Could not connect to the server because the name or password is not correct" before I even enter login information, if that is helpful information.
Yes for any previous connection, Macs will send what's in Keychain Access, even if it's wrong, before you get asked... delete that reference in Keychain Access.

I don't know which Apple ID I used to register my Ipod Nano. I had to restore my Computer and now I can't connect my iPod to iTunes again. I have my serial number and ECID

Hi, I don't know which Apple ID I used to register my Ipod Nano. I had to restore my Computer and now I can't connect my iPod to iTunes again. I have my serial number and ECID. I'm using Windows, BTW, sorry!

Search your email for the word Logic (and set the search to All) and you should find the receipt (so long as you didn't delete it)
Other than that.. simply contact Apple directly and ask.. Make sure you have your transaction details ready for them as they will need it...
http://www.apple.com/contact/

After downloading the latest Itunes software, I can't connect any device to Itunes!

After downloading the latest Itunes software, I can't connect any device to Itunes. I am using windows 7!

i am using windows 8 and still can't find my iphone on itunes

Suddenly can't connect to ichat or itunes music store

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