Suddenly, my LR4 application will not launch on my Macbook Pro OS 10.7.5. It starts to launch, then gets stuck, wheels spinning, no progress. I have to force quit. What do I do?

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My Keynote does not work on my MacBook Pro with OsX Mavericks. It opens though, but then is stuck, menu does not react. What to do?

I have Keynote 6.1 and run it on a MacBookPro with OsX Mavericks. I can start Keynote, but I cant access the menu, it is stuck. What to do?

Try this repair for Keynote 6.2, ensure you complete all the tasks and in the order shown:
1 delete all the iWork applications if you have them, not just Keynote, using Appcleaner from Mac Update, its a freeware application
2 restart the Mac;   Apple menu > restart
3 immediately after the start chime, press the shift key until you see the Apple symbol.
         let it fully boot up, it will take longer as the OS is repairing the drive
4 when fully booted, go to Applications > Utilities > Disc Utility; click on the boot drive then First Aid tab and      click repair disc permissions
5 when complete, restart the Mac normally
6 install Keynote from the Mac App Store, it will be updated to the latest verion which is 6.2
let us know if this helped.

I bought the Keynote app for my MacBook, but when I open the application and try to install it, I get an error message saying that the application will not work with my MacBook. What gives? And, can I please request a refund? ($19.99 = a week's groceries)

I bought the Keynote app for my MacBook, but when I open the application and try to install it, I get an error message saying that the application will not work with my MacBook. What gives? And, can I please request a refund? ($19.99 = a week's groceries).
Thank you for your help! - I did try looking for all available specs about Keynote on the Apple iTunes website, and found nothing that could help me. HELP!

1
Close all iWork applications
2
Uninstall Keynote; this must be done with an application remover tool to delete the installation properly. Appcleaner is known to work correctly for this purpose, it is free and can be downloaded from here: Appcleaner Download
3
empty the trash
4
shutdown the Mac and restart. After the start up chime, hold down the shift key until the apple logo appears
let the Mac complete the start up procedure completely, it will take longer than usual as the hard drive is being repaired
5
Reinstall Keynote by logging into the Mac App Store using download / install

My ipad will not sync or back-up and thus cannot install OS5, it starts fine, but then says "cannot verify applications" and stops sync. Can someone help me?

my ipad will not sync or back-up and thus cannot install OS5, it starts fine, but then says "cannot verify applications" and stops sync. Can someone help me?

going to "transfer purchases' does work - however the thermometer bar at the bottom reflecting apps, music, video, book, etc cpapcity fraks out, sliding left to right maybe 4 or 5 times during the process. Have you ever seen this?
After it is finished, the SYNC button is not longer darkened - so I thought it was safe to attampt an upgrade to OS05... which i am doing now... takes maybe 20 mins and then I normally get the error "the applications on this ipad cannot be verified" and the bottom thermometer bar zeros out all by my music. The content and apps are all fine on teh ipad. so strange. I made an appointment with customer service tomrrow AM - but i do not think i should have to pay for this - i have never even used support before!
I will update if it works - or re[eats the strange pattern again and does not update.
Thanks for your time and help!

My WD 2tb external hard drive will not unmount from my MacBook Pro.

My WD 2tb external hard drive will not unmount from my MacBook Pro. It no longer even shows up in finder, however it does show up in Disk Utility. I have tired so many of the suggestions on the internet all to a fail.
I keep getting the message to be sure that all applications are closed before ejecting the drive. I have no clue how to tell which appliactions are using the external drive to shut them off. I turned off Time Machiene to be safe.
I don't need anything on the external drive, I am just trying to erase it, save my current info, and migrate it to my new MacBook Pro.
I have been about four days now with this issue all over the internet, in this community, and watching videos on everything and nothing about this topic to a fail.
I think I am doomed and have lossed this external drive because of some wierd application that will NEVER close on my hard drive for it to disconnect correctly. It's annoying.
Does anyone have a solution?

Have you trie using another USB port? Can you test the USB ports with other USB devices to assure they are working? You may want to reinstall OS X in case there has been a driver glitch.
Reinstall OS X without erasing the drive
1. Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Reinstall Snow Leopard
If the drive is OK then quit DU and return to the installer. Proceed with reinstalling OS X. Note that the Snow Leopard installer will not erase your drive or disturb your files. After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
Download and install Mac OS X 10.6.8 Update Combo v1.1.

Facebook and Hotmail will not work on my Macbook pro

Facebook and Hotmail will not work on my Macbook pro. I have tried safari and firefox. I have unloaded and reloaded an old version of firefox and still no luck. When go to ebay it opens but looks very weird. I am using Mac OS X Version 10.6.6 with a 2.4 GHz Intel Core 2 Duo. I am so frustrated, I have tried everything I can think of and still no luck.

Good of you to offer the detail you did (a lot of people don't bother) but it still is not quite enough. Texting that it "looks very weird" just leaves me blank. Most basic remedy for browser issues is to use Safari to google "adobe flash" and download a fresh file & install. Can't think of anything else given what you've posted....

My iphone 5 will not sync with my macbook pro. it says my computer is no longer authorized to download purchased items from the iphone

my iphone 5 will not sync with my macbook pro. it says my computer is no longer authorized to download purchased items from the iphone. However, when I go to authorize my computer, it says it is already authorized. How do I fix this?

You can't change the Apple ID that the Authorize dialog comes up with by default. It's showing you that Apple ID for a reason: it means that the items you want to play were purchased using that Apple ID and therefore you need to authorize your computer with that Apple ID. Changing the Apple ID given completely defeats the entire purpose.
If you don't know the password to the given Apple ID, then you will no longer be able to play those items.

Adobe CS4 will not install on new macbook pro [was: pro]

Adobe CS4 will not install on new macbook pro. It is coming from my other macbook.

Install normally means running setup from the orginal discs or the downloadable trial version. If you are copying from a backup or another computer, that won't work.
Best advice is to download the CS4 trial, and have your serial number ready in order to convert the trial into a licensed version.
Get the trial here. Follow the instructions carefully or the download link won't work.
http://prodesigntools.com/download-adobe-cs4-and-cs3-free-trials-here.html

I recorded VCR tape onto DVD-R but will not play on my MacBook Pro. I have already recorded multiple DVDs. How can I get it to play on my Mac?

I recorded VCR tape onto DVD-R but will not play on my MacBook Pro. I have already recorded multiple DVDs. How can I get it to play on my Mac?

"I recorded VCR tape onto DVD-R"
How? Using what equipment/software?
"The DVD plays on the device on which it was recorded."
Just a guess: You're using a VCR-DVD combo recorder. DVDs produced in this way will play on the device that made them, but won't play on anything else until they're "finalized." In fact, Macs will recognize unfinalized DVDs as blank discs until the discs are finalized. Check the manual that came with the recording device for instructions.

Facebook will not load on my macbook pro

Facebook will not load on my macbook pro in any browser in any location. HELP! This has been going on for 5 months. I cannot take it anymore!

See in each Browser which version of Flash it thinks it has...
http://kb2.adobe.com/cps/155/tn_15507.html
The reason I ask that...
About Safari 5.1.7 and Leopard Security Update 2012-003
Summary
Learn about Safari 5.1.7 and Leopard Security Update 2012-003.
Products Affected
Mac OS X 10.5, Product Security, Safari 5.1 (Mac OS X 10.6), Safari 5.1 (OS X Lion)
Safari 5.1.7 for OS X Lion, Safari 5.1.7 for OS X Snow Leopard, and Leopard Security Update 2012-003 disable out-of-date versions of Adobe Flash Player.
Out-of-date versions of Adobe Flash Player do not include the latest security updates and will be disabled to help keep your Mac secure. If Safari 5.1.7 or Leopard Security Update 2012-003 detects an out-of-date version of Flash Player on your system, you will see a dialog informing you that Flash Player has been disabled. The dialog provides the option to go directly to Adobe's website, where you can download and install an updated version of Flash Player.
Additional Information
If you need to re-enable an out-of-date version of Flash Player, you can do the following:
    1.    Navigate to the /Library/Internet Plug-Ins (Disabled) folder.
    2.    Drag "Flash Player.plugin" into /Library/Internet Plug-Ins.
    3.    If the browser is running, quit and restart it.
http://support.apple.com/kb/HT5271
http://support.apple.com/kb/HT5655

Dvd will not mount on my MacBook Pro

dvd will not mount on my MacBook Pro. The disc will spin up briefly, then spin down and then eject.

Check Finder / Preferences - General
Make sure CDs, DVDs, etc is selected.

FireVault Encryption has paused and will not complete on new Macbook Pro. How do I get it to complete?

FireVault Encryption has paused and will not complete on new Macbook Pro. How do I get it to complete?

The warranty entitles you to complimentary phone support for the first 90 days of ownership.
If you bought the product in the U.S. directly from Apple (not from a reseller), you have 14 days from the date of delivery in which to exchange or return it for a refund. In other countries, the return policy may be different. If you bought from a reseller, its return policy applies.

Aperture will not open on 13" Macbook pro

Aperture will not open my 13" MacBook Pro running Lion after I have updated the software. I tried a restart and still no luck. Wondering what my other options are. Thank you

You're most welcome.

Does anyone know why my 2nd gen iPod calendars will not update from my Macbook pro starting as of Oct. 20, 2012? I tried restoring to factory settings and genius's did DFR type restore....no results.

As of Oct 20, 2012, my calendars will not load from my Macbook Pro to my iPod. Tried resetting to factory settings and installing just my work calendar... unsuccessful. Genius at my Apple store tried a DFR (?) type reset... still no calendars. All other functions of the iPod is working fine. Any suggestions?

10.8.2. And I have been keeping up with updates, but I thought they all involved fixes to Logic Pro and Aperture (but there may have been an update to OXS...is there any way to see when fixes were released?) The Genius's at our store were stumped and told me to contact Apple.... but without Apple care, I will be charged a fee.... and my iPod is in pristine shape. Is there a way to request Technical support for a problem they are possibly causing?

What do you need to do if your itunes songs will not play on the macbook pro?

what do you do need if your itunes songs will not play on a macbook pro?
Message was edited by: 4801832361

You can probably import into a modern version of iMovie (8 or higher).
If you just wish to view the videos the free VLC player can play them back.

Suddenly, my LR4 application will not launch on my Macbook Pro OS 10.7.5. It starts to launch, then gets stuck, wheels spinning, no progress. I have to force quit. What do I do?

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