Suddenly no sound on hp envy 14

I was playing music and out of the blue it stopped. I thought maybe itunes was having a problem, so I tried youtube and had no luck. I updated my computer, checked that the sound was up, and restarted it but nothing worked. Can anyone help?

Just to note, this is a user to user community and not a direct communication with HP.
What is the product number? See the link below for details on where to find this information.
http://h10025.www1.hp.com/ewfrf/wc/document?tmp_renderType=findModel&cc=us&dlc=en&docname=c00033108&...
It appears this is a recent development. Have you tried a Microsoft System Restore to return to a date when it was working?
Is the sound card listed in device manager? If so, what is the status message?
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