Suggestion : Add Smart Group in Nokia Ovi Suite

Hey,
Whenever i tried to create a Smart Group in Nokia Ovi Suite, If i hav recvd mssgs frm unknwn numbers, i cannt create any smart group for unknown numbers. It wud b an added advntg 2 grp unknwn numbers
If my post helped you, click on Kudos button and if my solution provided is opt 2 u, accpt my solution

A quick additional piece of information to the above is that the phone appears in the Device Manager in Portable Devices as Nokia N97 therefore I can explore the C: and Mass Memory in Windows Explorer but I cannot of course install any software apps that have to be installed using Nokia Ovi Suite!
I thought that perhaps instead of another re-install I should try the Repair option which I did but simply got the following Error Message
Installation operation failed with error code: 1612!

Similar Messages

Nokia OVI Suite issues Vs OVI and Mobile Media Is...

Hi Guys,
I have came across some of the users of this discussion forum, posting their Nokia OVI Suite related issues in this discussion forum, i would suggest, they can post their Nokia OVI Suite related issues in PC and Mac Software Under Software Sections, so that their issues will be replied quickly

Unfortunately you cannot control where users post and they are highly unlikely to see your post before posting theirs.
All you can do is read their post more carefully and if you are uncertain if they are referring to the ovi site or ovi suite ask them which they are using.
If you notice a post that you feel is in the wrong section report it to a moderator and they will move it.

Nokia c3 nokia ovi suite

even when i connect my nokia c3 in nokia ovi suite mode.. i cannot use nokia ovi suite since it shows the message as ' please change the usb mode on your device to ovi suite(or pc suite) usb mode' pls help

Hi,
Please update your phone with the latest available phone sw.
http://europe.nokia.com/support/product-support/device-software-update
For Nokia Ovi Suite:
Go to Control Panel--> Right click and Programs and Features or add/remove programs "Repair" Nokia Ovi Suite.
Go to
Control Panel--> Programs and Features or add/remove programs - > Right click and "Repair" Nokia Connectivity cable driver & PC Connectivity solution.
If it does not help:
Uninstall the following Programs,from Control Panel -> Programs and Features or Add or Remove Programs.
Nokia Connectivity Cable Driver
Nokia Ovi Suite
PC Connectivity Solution
Later download and install the latest OVi Suite from the Nokia.com/support.
After OVi Suite installation, restart your PC, disconnect your internet from PC and connect your mobile to the PC. This is to prevent the PC searching for a new drivers from internet. OVi suite has all the required drivers for all the nokia phones available in market.
Once all the required drivers are installed automatically, you try connecting the mobile by selecting 'Connect your device' from the bottom left on the OVi suite screen. You should be able to connect your device now.
Br
Mahayv

Nokia ovi suite crashes when i try to open it

When i come to open nokia ovi suite v2.2.0.241 while it is opening it crashes and i get the error Nokia Ovi Suite 2 has stopped working.
I have tried uninstalling and reinstalling and the problem still occurs.
These are the details of the error i am getting and i also included a attachment that shows a preview image of the crash.
Problem signature:
Problem Event Name:   APPCRASH
Application Name:   NokiaOviSuite.exe
Application Version:   2.2.0.241
Application Timestamp:   4c1b6010
Fault Module Name:   NokiaH264HPMPDecTFilter.dll
Fault Module Version:   1.0.4.0
Fault Module Timestamp:   4c062e83
Exception Code:   c0000005
Exception Offset:   0001339c
OS Version:   6.0.6002.2.2.0.768.3
Locale ID:   1033
Additional Information 1:   614f
Additional Information 2:   89ba3b1ae616352990305316d61015e6
Additional Information 3:   5645
Additional Information 4:   91ea934ce054b8001697d163f3713832
Solved!
Go to Solution.
Attachments:
Error preview.pdf ‏158 KB

@Densebrains
Thank you for your post.
Could you please provide more information regarding this issue.
SYSTEM INFORMATION: Help about Ovi Suite-System Information- Copy and paste.
CRASH LOG FILES
Windows XP
- On application crash, you'll see the dialog asking whether you want to Debug or Close. Don't do either. Closing the dialog destroys the dump file before you have a chance to copy it.
- Click the "For more information about this error, click here" link in the crash dialog, and copy the "Error signature" contents. The relevant content can be selected with mouse, and copied. Paste the text to the notepad.
- Find the minidump file (probably C:\Documents and Settings\%username%\Local Settings\Temp\???.DMP) . If there are multiple .DMP files, check the modification time the find the one that was created at the same time the application crashed.
- Start Task Manager and kill process "dwwin.exe", the dump file is locked by this process.
-The dump file can now be copied.
Windows Vista and Windows 7
- On application crash, you'll see the dialog suggesting "Check online for a solution and close the program" AND "close the
program". Do not click either yet! Leave that pop up open.
- Open TaskManager (e.g. press CTRL-SHIFT-ESC simultaniously).
- Find NokiaOviSuite.exe from the processes list in TaskManager.
- Right click NokiaOviSuite.exe and select Create Dump File.
- When the dump is ready, a dialog opens and tells where the dump was stored.
- Also expand the crash popup dialog window's "View problem details" and copy the contents to this case.
- After you have got the needed data press "Check online for a solution and close the program" in the crash dialog.
NOTE: If the crash dump is huge in size then follow the steps provided here.
Here is the step by step instructions to send files on Ovi.
1. Log into Ovi.com
2. Click on files
3. Type in your username and password
For a user who has not set up files on ovi on his computer, it will give an option to download the file connector.
4. Click Download and install the file connector.
5. Then you will find the Sign in to Ovi Files icon in the desktop.
6. Close the browser and then click on Sign in to Ovi Files icon from desktop.
7. It will connect to ovi.com again. Login with username and password.
8. Left pane shows the directory like the windows explorer.
9. Anytime file status will show the respective file/folder
10. Select the file which you want to send and then right click the file and select the option send.
11. Type the email address [email protected]
12. Select the epiration date and then add comments if any.
13. Then select the option to store in anytime file.
The email receipient will receive an email with a link to download the file.
Regards

Query regarding settings for NOKIA OVI suite

Hi everybody. Well I downloaded the latest version of NOKIA OVI suite for my 5800 XM from NOKIA website and then used it to upload music vids from PC to fone. During this procedure, it asked for something about ffd codes??? which I allowed. Now my default music player was Windows Media Player, which is now not playing any media files. When I uninstalled OVI suite, the problem was solved. Is there any way that I can keep WMP as my default media player while using OVI suite to move media files from PC to fone.

Hi,
Can you check the following?
Control Panel > Add or Remove programs > Set program access and Defaults > Select your media player as default on your PC.

.022.014 Anna download - nokia ovi suite device di...

During update search on my N8, software found is 014.002. Half way during installation of .022.014, the Nokia ovi suite gets disconnected from my N8. The message on screen is Device Recovery - Nokia las lost its connection with your device. Then suggests following steps: 1. Remove battery, charger, USB cable, from your device. 2. Reinstall the USB cable, then battery, & finally the charger. 3. Press device power button for 1sec. 4. Click retry to continue. I have tried everything but no success. I also have Nokia bubbles installed on my Nokia 8.

LOL
I just tried Nokia Ovi Suite again to copy the full error report that it sends to Microsoft.... lo and behold it started to work again?????
======================================================
This I did before I tried
======================================================
Then I installed Nokia PC Suite 7.1.40.1 which worked just fine with 5800 XM (RM-356 V. 51.0.006). I had no problems making backups or to synchronize with Nokia PC Suite.
Made a complete backup on my phone.
Installed Nokia Software Updater and I reinstall the latest FW 51.0.006 to my phone.
Then I organized my content for a few minutes.
Shut down Nokia PC Suite and Nokia Software Updater.
Started up Nokia Ovi Suite.
Connected my phone and clicked on PC-Suite on the options.
It now works again????
Something happened when I installed PC Suite that enabled me to use my Nokia 5800 with Ovi Suite again.

Need help with Nokia ovi suite v2.1.1.1 & nokia PC...

The problem is that whenever I put back the messages to my N79 using nokia ovi suite v2.1 or v2.1.1.1 or nokia PC Suite v7.1.40 using drag & drop , the messages are displaying in the last name then first name format, however it should be First name then Last name format as my contacts are already set to first name last name format
I had already tried updating phone software done by nokia care centre, hard reset, drag & drop, use different versions of ovi suite but nothing is working. So tell me which software is causing this problem. So plz help me in this problem
Is it a firmware problem or Is it a bug in nokia handsets or it's a international standard formatbecause if it's the 3rd case then make a fix for India because here people likes to have first name last name format.
NOKIA N79 V32.001.218.2
Product code:-0573960 Rm-348
If you like my post then Plz click on Green Star on left side to add Kudos
Also, if you find my this post suitable to answer then plz click on "Add to Solution" tab on right

Hey,
Tools > Options > Contacts > Show and sort contacts as :
First name last name
Last name First name
Have u checkd abv option in NOS 2.1.1.1?
If my post helped you, click on Kudos button and if my solution provided is opt 2 u, accpt my solution

Unknown error installing Nokia Ovi Suite

HI, i just downloaded noki ovi suite and it reports an error in the intalling part. it says unknown error: 1601. my systens configs are:
Aspire 5050-5954
Athlon 64x2 tk35
120gb hd
1 gb ddr2
windows 7 premium x64

I am not sure whether this will solve your problem but if have not followed this can try it once.
1. Check add/remove program and Uninstall PC Suite & ovi Suite, PC Connectivity solution and Nokia Connectivity cable drivers from Add/remove if anything is there
2. Run new PC Suite cleaner.
3. Delete the files from here:
C:\Documents and Settings\User\Application Data\Nokia\Ovi Suite
C:\Documents and Settings\user\Local Settings\Application Data\Nokia
C:\Documents and Settings\All Users\Application Data\OviInstallerCache
4. Restart your PC
5. Go for windows update (Start?> windows update)
6. Restart PC again
7. Install latest OviSuite 2.2 http://europe.nokia.com/support/download-software/nokia-ovi-suite
Please THANK me by clicking on the ****WHITE STAR** ( Giving KUDOS) the big GREEN BOX to your LEFT .
It will help me to serve you better !!!!!
Thanking You

Nokia Ovi Suite 3.0.0.28 installation

Good day i just installed Nokia Ovi Suite 3.0.0.28 my phone is nokia e63
this is my specs from pc suite
PC Connectivity Solution:
Version 10.50.2.0
Nokia Connectivity Cable Driver:
Version 7.1.36.0
Operating system:
Microsoft Windows 7 32-bit Edition
Detected Bluetooth stacks:
- Microsoft (Version: 6.1.7600, Build: 16385)
the problem is that my Ovi suite detects my phone but cannot make Blue tooth connection
thanks

@ragun
How do you update phone firmware version?
1. Download & install Nokia Ovisuite (For Windows User only)
Connect device with NOS> Software updates
2. Try over the Air update (MAC/Windows User)
If your mobile data rates allow, try doing an over the air update. Support varies by phone, variant and software
Go to tools >Utilities> Device manager (location may vary by device)
There should be an updates tab
This functionality may not be available in your device. Contact your service provider for more information
To view or update the current software version of your device or to check the date of a possible previous update, select Menu> Tools> Utilities> Device mngr
To check whether software updates are available select Options> Check for Updates
First off BACK UP YOUR DEVICE! make sure you have a back up of the memory card and also the device memory and make sure that the battery of your device has enough power or connect the chager before starting update. To start the update select access point. The device starts to download the device data.
When the data is downloaded the update description is displayed. Select Accept to accept the download of the update package or cancel to cancel the download. IT may take several minutes and you can use your device during the download but not during installation time.
Server Profile Settings
Menu> tools> utilities> Device Manager
to add a new server profile seleat Options> New server profile.
Contact your service provider for correct settings
Server name- Enter a name for the configuration server
Server Id- Enter the unique ID to identify the configuaration server
Server Password- Enter a password to identify your device to server
Access point- Select the access point to connect to the server
Host Address- Enter the url address of server
Port-Enter the port number of the server
User name & password- Enter your username and password for the server
Allow configuration- To allow receiving configuration settings from this server select yes
Auto Accept all requests-To have your device ask for your confirmation before accepting configuration from this server. Select NO
Network Authentication- Select if network authentication is used. Enter your Network username and Network password to identify your device to the server.
Please THANK me by clicking on the ****WHITE STAR** ( Giving KUDOS) the big GREEN BOX to your LEFT .
It will help me to serve you better !!!!!
Thanking You

Syncing from E7 to Nokia Ovi Suite " Not Working "

Hi
First i opened Ovi Suite today & it worked just fine, & it notified me about new update & after i did update to 3.1.1.90 nothing start work as normal as it use to be.
I restarted Ovi Suite & first thing i keep getting is this note:
Operation failed
Unable to read the tracks.
Of course the syncing problem not solved after this " welcome note ! "
Always nothing sync, not contacts photos nor videos nothing at all & i got this message all the time:
Sync done
Some content was not synced properly. You can check what went wrong and then sync again.
Warnings-Contacts
There was problem with syncing your contacts. Please restart Nokia Ovi Suit. If that does not help, try repairing Nokia Ovi Suite
Error code: 83940004
As i said at the beginning of my message restating not helping & i did repair sync but nothing worked in both ways & now i'm writing to u cuz i'm sure the problem is with this new software version.
So is there any chance to save my contacts photos & videos to my Nokia Ovi Suite???

Hi Daveob64,
Could you please follow this step by step process? 1. Uninstall Ovi Suite, PC Connectivity solution and Nokia Connectivity cable drivers from Add/remove program if anything is there.
2. Delete the files from here If anything is there
C:\Documents and Settings\User\Application Data\Nokia\Ovi Suite
C:\Documents and Settings\user\Local Settings\Application Data\Nokia
C:\Documents and Settings\All Users\Application Data\OviInstallerCache
3. Please search and download MSI clean up utility from microsoft website
Once installed please select the programs related to Nokia and click remove.
Restart Computer.
Then download from microsoft website and install Windows Installer, so that the installer is upto date.
4. Restart the PC
5. Download and Install latest OviSuite http://europe.nokia.com/support/download-software/nokia-ovi-suite
6. Connect the device and try
Please THANK me by clicking on the ****WHITE STAR** ( Giving KUDOS) the big GREEN BOX to your LEFT .
It will help me to serve you better !!!!!
Thanking You

Nokia Ovi Suite 2.2.1.23 sync outlook 2003 broken

A new version of OVI = a new host of problems. When are you going to get it right Nokia! Pathetic! I cannot believe how much time I have had to waste to get this fixed.
Ok, enough of the rant. Now for my solution:
Uninstall Nokia Ovi Suite 2.2.1.23 + USB Connectivity driver + Software Updater i.e. anything that is called “Nokia …”
Reboot.
Run the Nokia PC Suite Cleaner – I used Nokia_PC_Suite_Cleaner_7_1_1.exe
Reboot.
Install Nokia Ovi Suite 2.2.0.245, or whatever version you were using before that actually worked.
One other thing I did was turn my anti-virus off for each step but this may not be necessary. My OS is XP SP3.

I am not sure whether this will work for you but please try it one.
1. Uninstall Ovi Suite, PC Connectivity solution and Nokia Connectivity cable drivers from Add/remove program if anything is there.
2. Delete the files from here If anything is there
C:\Documents and Settings\User\Application Data\Nokia\Ovi Suite
C:\Documents and Settings\user\Local Settings\Application Data\Nokia
C:\Documents and Settings\All Users\Application Data\OviInstallerCache
3. Please search and download MSI clean up utility from microsoft website
Once installed please select the programs related to Nokia and click remove.
Restart Computer.
Then download from microsoft website and install Windows Installer, so that the installer is upto date.
4. Now download and install latest NOS and try to sync
Please THANK me by clicking on the ****WHITE STAR** ( Giving KUDOS) the big GREEN BOX to your LEFT .
It will help me to serve you better !!!!!
Thanking You

N97 mini not synching with Nokia Ovi Suite 2.2.1.2...

I've had my N97 mini for a few days and I was so hoping that it would be a better experience than the Sony Ericsson I had. Seems not.
Running Win7 32-bit, NOS 2.2.1.23, all software updated on PC and phone, but I just cannot get the phone to sync with the PC. When I connect the phone to the PC with the USB, it does its recognition, and all the Sync button light up and become live. But clicking them does nada.
The strange thing is that it has worked, when I first installed it on the PC.
Also, PC Suite does not start up when I connect the phone to my PC even though I've told PC Suite to start up when the phone is connected. What's going on?
And one last rant... why on earth is there no timed auto-sync facility on PC Suite?? Everytime I want to sync, I have to press buttons. Even my dumb Sony Ericsson software could do that!
Cheers,
Mart

Could you please follow this?
1. Uninstall Ovi Suite, PC Connectivity solution and Nokia Connectivity cable drivers from Add/remove program if anything is there.
2. Delete the files from here If anything is there
C:\Documents and Settings\User\Application Data\Nokia\Ovi Suite
C:\Documents and Settings\user\Local Settings\Application Data\Nokia
C:\Documents and Settings\All Users\Application Data\OviInstallerCache
3. Please search and download MSI clean up utility from microsoft website
Once installed please select the programs related to Nokia and click remove.
Restart Computer.
Then download from microsoft website and install Windows Installer, so that the installer is upto date.
4. Restart the PC
5. Download and Install latest OviSuite http://europe.nokia.com/support/download-software/nokia-ovi-suite
Please THANK me by clicking on the ****WHITE STAR** ( Giving KUDOS) the big GREEN BOX to your LEFT .
It will help me to serve you better !!!!!
Thanking You

Nokia Ovi Suite 2 has stopped working

I have never been able to get Ovi siute to work on my laptop. I'm running Wondows Vista and have tried removing all Nokia programs and drivers and doing a fresh install but I still get the same notice every time I try to open Ovi suite.
"A problem caused the program to stop working correctly. Windows will close the program and notify youif a solution is available."
Can anybody offer any advice on how I can get it working.
Cheers

Hi mgillbee ,
if you have not tried this you can try it once.
1. Uninstall Ovi Suite, PC Connectivity solution and Nokia Connectivity cable drivers from Add/remove program if anything is there.
2. Delete the files from here If anything is there
C:\Documents and Settings\User\Application Data\Nokia\Ovi Suite
C:\Documents and Settings\user\Local Settings\Application Data\Nokia
C:\Documents and Settings\All Users\Application Data\OviInstallerCache
3. Restart Computer.
4. Download and Install latest OviSuite http://europe.nokia.com/support/download-software/nokia-ovi-suite
5. Connect the device and try to sync
Please THANK me by clicking on the ****WHITE STAR** ( Giving KUDOS) the big GREEN BOX to your LEFT .
It will help me to serve you better !!!!!
Thanking You

New Nokia Ovi Suite 2.0.2.42 released - list of im...

Hi all, we have now released new update, Nokia Ovi Suite 2.0.2.42, which will be fixing many errors reported into this discussion forum. Here's list of improvements:
Critical bug fixes to contact sync problems
Improvements and bug fixes in photo sync
Improvements and bug fixes in music sync
Improvements for backup reliability, in calendar and notes backup
Corrections to messaging view, now message sender name is visible, if contact's "last name" field is empty
Many stability improvements fixing for example crashes
We believe that this release should fix many issued faced by you and we would love to hear your feedback. Stay tuned for further Nokia Ovi Suite updates in early 2010.
Cheers, Nokia Ovi Suite team

I have a N97mini and I'm having a lot of problem with music:
- first of all, randomly the program generates ghost tracks on the phone instead of copying them: When I drag and drop, say, track1.mp3 into my phone area, it says that it has been copied , but when I disconnect the phone and I go to the music app on the phone, I see the Artist of "track1" but when I select it, the phone displays "no tracks" and when I try to delete from the thephone, it says "file corrupted" and it doesnt delete anything.
- like 1 over 3 times the program fails to connect with the phone. Simply says "no device connected" or something like "Impossible to sync, remove usb cable" and so on.
- why it's impossible to remove music tracks from the main pc list, when I remove a control folder from the control folder list? I made the mistake to add my entiremusic collection to the main list, so I cant sync the music and cant remove back the tracks from the main list (yes I can remove one by one, but, you know...)
- why I cant select to copy the music on the memory card instead of where the program wants? Yes, I can select my "preferred memory" but this fails to address correctly the copy in the memory card.
- why I cant create a playlist with all the tracks in a specific folder? It's really annoying to reselect all the tracks from the Ovi suite when you have already selected to copy them to a specific folder (my phone is not my only portable music device, you know?)
Before this phone, I used Sony Ericsson walkman phones and it was so easy: drag and drop from explorer and that's done. I've tryed with the n97m and it generates a lot of this "ghost trasks" that made me format the memory card...
This music software is so annoying...

Nokia Ovi Suite 2 has stop working?

Problem signature:
Problem Event Name: APPCRASH
Application Name: NokiaOviSuite.exe
Application Version: 2.2.1.23
Application Timestamp: 4c7f4eae
Fault Module Name: libavcodec.dll
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 49623a5e
Exception Code: c0000005
Exception Offset: 000d4136
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Installed first time: Ovi Suite 2.2.1.??? newest version from Nokia website
OS: Window 7, 64
Stop responding
/ Uninstalled
/ reinstalled
/ still Stop responding ????
NEED HELP!

Could you please follow these step by step process?
1. Uninstall Ovi Suite, PC Connectivity solution and Nokia Connectivity cable drivers from Add/remove program if anything is there.
2. Delete the files from here If anything is there
C:\Documents and Settings\User\Application Data\Nokia\Ovi Suite
C:\Documents and Settings\user\Local Settings\Application Data\Nokia
C:\Documents and Settings\All Users\Application Data\OviInstallerCache
3. Please search and download MSI clean up utility from microsoft website
Once installed please select the programs related to Nokia and click remove.
Restart Computer.
Then download from microsoft website and install Windows Installer, so that the installer is upto date.
4. Restart the PC
5. Download and Install latest OviSuite http://europe.nokia.com/support/download-software/nokia-ovi-suite
6. Connect the device and try
Please THANK me by clicking on the ****WHITE STAR** ( Giving KUDOS) the big GREEN BOX to your LEFT .
It will help me to serve you better !!!!!
Thanking You

Suggestion : Add Smart Group in Nokia Ovi Suite

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