Suggestion for improving the iTunes Store

I just wanted to put forward a suggestion.
It would be really useful if when buying products off the iTunes Store you could tick a box to indicate whether. . .
a) you have watched the films/podcasts and...
b) whether you already own the product (much like the way you can do this with books on amazon)
This way you could have it make suggestions not including things you already own. I am finding particularly with the film store, I am enjoying one film and all of the recommended ones I have already either seen or already own.

You can send feedback/feature requests directly to Apple at this link: Apple Product Feedback

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My ipod nano was synced by itunes and removed all of my music and game files. I am in the process of adding my music back one cd at a time, but there is no history of tetris that I paid for from the itunes store. How can I get this game back for my ipod?

My ipod nano was synced by itunes and removed all of my music and game files, and replaced my music with my kids music that they have put into the current itunes library. My music is nowhere to be found on my computer, so now I am in the long, forever process of adding my music back one cd at a time, but there is no history of tetris that I paid for from the itunes store. How can I get this game back for my ipod?

Contact iTunes support and explain your situation to them. They may let you redownload it at no cost.
http://www.apple.com/support/itunes/contact.html
If they don't, I'm afraid you'll have to purchase it again. Sorry.
B-rock

SUGGESTION FOR IMPROVEMENT IN iTUNES

Hello. I'm putting this suggestion here, since I can't seem to find a way to contact Apple. Hopefully someone at Apple reads these discussions.
Suggestion: In iTunes, when listening to "Radio" tracks, when the broadcasting [Internet] radio channel publishes a URL in the iTunes central window [at the top of the iTunes applicatioin], then make that link "live" so that one may click on it and go to that web site.
For example, I am now listening to the radio station MonadFM. In the window, the radio station scrolls the name of the artist, and their web site. If the link were "live", then I could automatically visit the web site.

http://www.apple.com/feedback/itunesapp.html

HT1473 how do you get songs you have paid for on the itunes store on your iphone onto your library on your macbook?

hey how do you get songs you have paid for on itunes store on to your libray on your macbook?

Information regarding transferring purchases from your iDevice to iTunes on your syncing computer can be found at the link below.
http://support.apple.com/kb/ht1848

Day 3 - A Suggestion for Improving the Ease of Use...

OK, It's day 3 and I'm beginning to appreciate the advantages of the new forum. Overall, I have to sa that I like it a lot.
However (there's often a 'however') the information columns to the right of the 'Subject' are counterintuitive and confusing. I'd like to suggest reorganising them.
They would be much more useful and informative (as well as being easier and more logical to read and interpret) if the columns were laid out in the following order:
Subject Latest Post New (Replies) Replies Author Ratings
The reasoning behind this is as follows. After knowing what the subject is (and thus whether you are interested or could help) and whether the question is answered or not, its then useful to know who last contributed and when, then whether there have been any new replies since you last looked at the thread. The total number of replies and ratings are very much secondary issues. To that end, the layout of the old forum threads were much, much better.
What do others think?
"To forbid us anything is to make us have a mind for it."
-- Michel de Montaigne, Essays, 1559

Could I offer a quick suggestion.
Make the 'solved' button clearly visible rather than in the options menu.
Maybe create a little icon asking if your question has been answered.
Some threads are answered but appear not to be. (Thread creator has replied but may not know where it is).
-+-No longer a forum member-+-

Moving toward a click-less OS: a suggestion for improving the Mac interface

This is a long post, so if you have a short attention span, or are not interested in UI design, have a nice day and move on to the next post!
A little history first. Back in the days of OS 7 and earlier, I recall a feature lacking from the OS that was really important. For a long time, Apple did not use sticky menus, and you had to use a third-party extension to have the ability to click once on a menu heading and have the pop down menu display and stay there without having to hold the mouse down. Around OS 8 or so I recall that they made sticky menus part of the OS and all applications, and that was a welcome ergonomic improvement. No need to click and hold when we explore menus. What I plan to talk about in this post is a similar improvement -- one designed to facilitate the easy exploration of files and folders while completely eliminating the need to click at all.
My idea was inspired by another feature of OS 8 (or thereabouts). This was the ability to display the files in a folder as buttons. This allowed the user to launch the application/file with a single click, rather than the ergonomically bad double-click required in previous OS's. (You could still select a file without launching it by clicking the label rather than the icon.) This very useful feature went away in OS X. So one is back to double clicking to launch all documents, photos, movies, or whatever. If you are editing hundreds of pictures in a folder as I am, and double clicking them to launch PREVIEW for a quick inspection, you start to develop problems with the tendons in the wrist. I have to switch hands regularly to deal with the fatigue.
The elimination of buttons was a huge step backward for me in OS X. It is simply not acceptable to have to double click files to launch them. I think a future OS -- truly improved, not just one with more flash -- must solve this problem. As I thought about how it should be implemented, I realized there is a much better and more general solution than that offered by buttons. One that allows the examination of files without ever clicking at all.
Imagine a folder with multiple file types: photos, mp3's, movies, text edit files, etc, and assume the files are displayed as icons (although my suggestion would work with list view as well). You see a jpg thumbnails and want to see some of them at full size. Or you see a song and want to hear it, or a movie and want to view it. Now imagine that there is a special "preview" mode which allows you to easily and quickly examine the contents of the files without having to launch them in an application by double clicking, then close the window with another click, go on to the next icon of interest, and do this again, and again, and again until your hand is ready to fall off. Instead, you toggle an assigned key (say F5), or select an appropriate menu choice in the Finder, in order to activate what I shall call dynamic preview mode (DPM). With DPM, whenever you move the cursor over a file icon you get a preview. For example, moving the cursor over a jpg file would immediately expand it to full size on the screen. The image would stay up for as long as the cursor remained over the file's icon (which may not be visible). Moving the cursor off the icon causes the preview image to "collapse" back into the file icon. Moving the cursor over another jpg would cause its image to expand to full size until you moved on to the next, and so on. Note that you are able to view ALL of the jpg images without ever clicking the mouse once, well enough twice. There isn't any way I can think of to make reviewing large numbers of images easier. All you have to do is move the mouse around and the images appear and disappear dynamically, without you doing anything other than moving the mouse. Since you would have to do that anyway to select a file for launching under OS X, DPM brings the effort down to the bare bones minimum (short of using a slide show -- but that has other problems, which is why I don't use it except at the end for the fully edited pics). Think of DPM as a super convenient way to browse images without launching applications, closing windows, double-clicking, and so on. When you find an image that you might want to do something with, say edit the color balance in Photoshop, you then launch it using the appropriate application.
Of course, applications are indeed launched during DPM. But not in the usual way. No doubt the Preview app would be used to handle the display of the jpg's in DPM but it would be modified somewhat for dynamically viewing images. When the cursor goes over a jpg, Preview opens it and displays it, but not in the usual window with a close box, but just as a simple untitled pane showing the image. And as soon as the cursor moves the pane disappears. Likewise, there is no Preview menu bar showing at the top of the screen, because Preview is only used for dynamic display, not editing of the jpg. Now, the user might want to launch the parent application when placing the cursor over the icon because they want to use the application to do something with it (besides viewing or listening). No problem. We simply design DPM so that when the option key is pressed while the cursor is moved over a file icon, it fully launches the application with the file, just as it now does when you double click the file icon. You get the usual titled window, application menu bar, etc. But note that you get the application running with the file loaded without having to double click. This click-less OS interaction, of course, could be implemented right now since it is a only a minor tweak on the OS.
What about other file types? Putting the cursor over an mp3 file (or other supported format) would start playing the song, and putting the cursor over a movie file would start playing the movie, again in an untitled pane. Presumably Quicktime would be used to handle both of these latter two tasks, but without launching in the usual way and taking over the menu bar. Putting the cursor over a text or RTF file would display it in a pane (possibly using Text Edit). More complicated file types (word processor, spreadsheet, statistical, etc.) would probably not be supported in a first-generation DPM. But jpg, mp3, mov, txt, and rtf files could be easily handled using just three applications that come with every Mac. Also, "compressed" stickie notes could now be deposited individually anywhere, in any folder or on the desktop, and putting the cursor over the note would expand it to full view. With the current OS, we need to run the stickies app which displays ALL the sticky notes at once, and which constrains them to the desktop only, both of which are serious limitations.
Of course, once we have DPM users will want to complicate things -- they always do. For example, they'll want the mp3 preview to have a play bar with a bug to position in the song, volume control, etc, just like the Quicktime player. But be careful what you ask for, or we are right back with full fledged apps loading with a menu bar and a window that has to be closed, and that defeats the point of a click-less preview. This is because any interaction the user might wish to have with the viewer or player will require moving the cursor, and in DPM that would normally cause the preview to cease. That's the point, after all. So I would argue that dynamic preview should be kept very simple: cursor on the icon opens a preview, cursor off the icon closes the preview.
Would this be enormously difficult to do? No. It is already being done -- kind of. For any of the file types discussed above, you can click on the file icon, then press command-I (Get Info), and you will see a preview at the bottom of the info box. If it is a pic, that's all you get. If a song or movie, you can play it. Unfortunately, if it is an rtf file, no preview is displayed -- kind of odd, that. (How hard is it to display some text?) The only thing not offered in the command-I previews for pics and movies is a full (or at least larger) screen preview. But that shouldn't be too difficult since Preview and Quicktime allow that as a matter of course.
Oh yeah. We can add folder icons to the list of icons supported by DPM. Right now, if I want to quickly peek at some folders just to see what they contain, I have to double-click each one to open it, and then click on the close box to close it again. With dynamic preview activated, all I would do is move the cursor over the folder icon and it would immediately expand to its usual size showing whatever contents can be seen in that view. Moving the cursor would make the folder collapse again. Again, all that is need to examine the contents of folders would be to move the cursor around. That's it.
(Don't get greedy -- you might want a scroll bar for the folder preview, but that defeats the point of a quick preview and would require cursor movement which, with DPM, would close the folder preview. Again, holding the option key down while placing the cursor over the folder icon could open the folder in the usual way, without needing to double click. But as with option-launched previews for images and the like, you will have to close the preview window yourself.)
Now, I do not think think dynamic preview should be activated out of the box, at least not at this point. Inexperienced users will be confused to see things popping up on the screen when they are moving the cursor around (or hearing songs). But for experienced users who have thousands of files archived in dozens of folders who need to quickly and easily examine them without the steps required now -- double-click, look or listen, close -- this would be a real improvement in the UI, one that would really make a difference. One, that once a user tried it (just like the first Mac OS) would make them say "I'll never go back!"
In closing, I must post a question, or fear being chastised for not following discussion group rules. So, what are the technical obstacles to doing what I am suggesting, and who else would like to see it done? (And, yes, I am sending these suggestions to Apple, so no need to tell me that.)
Drake

BDAqua wrote:
I agree with you totally... except the clickless preview though, since Apple doesn't like to give you options to turn stuff off or not use it at all if they go to the trouble of putting it in the OS!
Well, they give you the option to display the contents of a folder in list, icon, or column view. So why can't you have the option to view files with and without dynamic previewing? It is the dynamic equivalent (off vs on) of the static options provided by list, icon, and column view. Also, by the logic you give above (for Apple), one should not have preferences, because that makes the functioning of the OS or app different from one user to the next. And as a counter example, the features of the OS for people with disabilities are great to have, but they are not active just because they are there. One has to want to use them...
And if you think about it, Expose is an optional utility, as is Dashboard. Some people use them, some don't. DPM would be the same.
Every new OS release makes me spend a lot of time learning how to shut off/disable things like Spotlight, Dashboard, Time Machine, Transparent Dock & Menubar, ad infinitum!
Me too. Although I have learned to like Spotlight (although it has bugs), and the dock.
Did I ever tell you Leopard's System Preferences icon in the Dock looks like a Skull & Crossbones to me?
If you close one eye & squint the other one until it does to you, then you'll get an idea what OSX looks like to me... LOL.
I tried, but couldn't conjure it up! I must have too limited an imagination.
BTW, Are you aware you can select as many things to view at once as you want & drag them to say Preview's icon?
Sure. Have you ever selected several hundred pics and launched preview? Ca-chunk, ca-chunk, ca-chunk, wheez! It is quicker and less demanding of system resources to view one jpg at a time, unless you want to compare them in some way or do a slide show. But for just exploring the files, I want to do it one at a time, especially if iTunes is playing in the background, Photoshop is running and waiting to load a pic that I might decide to edit, mail is up to let me know if anyone is trying to reach me (ding!), Safari is running so I can follow Apple Discussions, etc. In other words, a lot is going on. No need to make matters worse by loading a bunch of pics into Preview, when I am happy to view them singly. This is why I object to the Cover Flow aspect of Quick Look and Safari 4.0. It is just another way to dog down limited system resources.

I cannot connect to the iTunes store from my macbook pro snowleopard

The iTunes store just came up blank yesterday. iTunes works but not the Store. I saw a similar problem affecting Windows, but I'm running SnowLeopard.

Hello wholeddy,
Since you are posting, it sounds like you are connecting to the Internet at least.
Check out this article for troubleshooting the iTunes Store.
iTunes: Advanced iTunes Store troubleshooting
and thank you for visiting Apple Support Communities.
Nubz

How to change the itunes store language from german to english

The language on iTunes store and apps store on my iPad is set to German, how can I hange it to English?

Katjoh,
Each iTunes country-specific Store has only certain languages available. For example the iTunes Stores in Germany and Austria can only be used in German, while the Switzerland store has English, German, and French.
For more information,, check this document:
iTunes: Changing the display language

It is Any suggestions for improving Oracle Tools GUI performance?

Does anyone have any suggestions for improving the GUI performance of Oracles Java Tools? Response to events is very sloooow i.e. click on a menu in Oracle Directory Manager wait three seconds before the menu items appear.
System Environment:
Dell Inspiron 8100
Windows XP Pro
256MB Ram
1 GHz
Oracle:
Oracle91 Enterprise Edition 9.0.1.1.1
Other:
No non Oracle Java components installed (JDKs, JREs etc.)
Thanks

If the database and the tools are just on the one box more memory is probably required. I had an nt box with 500MHz 256MB and Oracle 9i and the java tools were unusable. I upgraded to 768MB of ram and the java tools were much quicker. I use the java tools on my laptop 256MB and 800MHz and they work fine for remote databases (ie. no rdbms on the laptop).

Is there an EASY way to submit podcasts to the itunes store? i've tried creating podcasts in garageband, then somewhere after wordpress itunes doesn't recognize the feed. my process has been (i am open to suggestions for other free and EASY services/me

is there an EASY way to submit podcasts to the itunes store? i've tried creating podcasts in garageband, then somewhere after wordpress itunes doesn't recognize the feed.
my process has been (i am open to suggestions for other free and EASY services/methods):
garageband : create & edit audio. add 1400x1400 image.
share to itunes.
drag file to desktop.
upload .m4a file to google drive.
create a link post in wordpress using "podcast" tag & create "podcast" category.
click on "entries rss" in wordpress, which takes me to the rss subscribe page (which is basically just my wordpress address with "/feed" at the end.
i copy this url.
go to itunes store > then "submit a podcast"
itunes gives me the error message "we had difficulty downloading episodes from your feed."
when i try to subscribe to my podcast in itunes, it does, but gives me no episodes available.
i went back into wordpress and changed settings/ reading settings to : "full text" from "summary"
still the same error message.
i added a feedburner step after wordpress but got the same errors. i don't think i should have to add feedburner.
wordpress seems to be encapsulating the rss, what am i doing wrong?
this so much easier when you could go directly from garage band to iweb to mobileme; i miss those apple days (also idisk).

if anyone has a super EASY process, i would LOVE to know what it is. EASY, meaning no html and also free. there are many free online storage systems available, many of which i currently use. the above process was just me trying to figure it out, if you have an easier method, please share. thank you so much!

HT201272 I have deleted a song from my library and want to re-download it. When I access my purchased items in the iTunes store, the song has the 'purchased' button next to it and won't let me re-download. Any suggestions for things to try?

I have deleted a song from my library and want to re-download it. When I access my purchased items in the iTunes store, the song has the 'purchased' button next to it and won't let me re-download. Any suggestions for things to try?

While you can redownload most past purchases without charge, you can't redownload movies without paying again. See Downloading past purchases from the App Store, iBookstore, and iTunes Store: http://support.apple.com/kb/HT2519

I can not get into the iTunes store for the past two days. I can do a search on the music in upper right corner. However, the screen is white with "iTunes" in the middle when I do. Any suggestions? Thank you.

I can not get into the iTunes store for the past two days. I can do a search on the music in upper right corner and get a drop down list. However, the screen is then white with "iTunes" in the middle. Any suggestions? Thank you.

Check out this Apple article -> iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
If your computer has one of the LSPs listed you may have to reset winsock.
If not, you may want to give this article a shot -> iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues

Trying to download an app for my iPhone but tells me i need to log into the iTunes store which i already am. any suggestions?

I am trying to download an app for my iphone but the msg tells me i need to log into the itunes store on my computer which i am already in. any suggestions?

Are you trying to download directly from iPhone?
If true, go to Settings > Store > Apple ID > sign out then sign back in again.

HT4009 having trouble getting purchases for candy crush from the iTunes Store, any suggestions ?

I am having trouble getting purchases for candy crush from the iTunes Store, any suggestions ?

The problems being ? Does the 'buy' button not work, do you get any error messages ... ?
If you are getting a message to contact iTunes Support then you can do so via this link and ask them for help (on these forums we won't know why the message is appearing) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
If it's a different problem ... ?

HT1311 Hi. Ive done all the things suggested to change the location of the itunes store, but for some reason every time i try to donwload an app i get a message saying 'Account not in this store' even though ive entered my uk info and am trying to downloa

So I dont know what to do. can you please suggest something?
thank you

Are you sure your AppleID is NOT tied to the US store? If you are trying to buy an app from the Swedish store you will be unable to do that. Some apps are only available on certain stores. That is why you get the "Cannot connect to the iTunes store" message when trying to buy that app. Your updates are being done from the US store ; thats why you can update sometimes and sometimes not.
If you keep encountering problems contact iTunes support. They will help you sort it out.

Suggestion for improving the iTunes Store

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