Summary Problem

Hi
I have for example an table media_type with only two attributes.
media_type_id and media_type
So I created an dimension with the level media_type_id (for the connection to the fact table) which shows the attribute media_type as long and short description. In addition I created no hirarchy, because I have only one level.
But now when I utilize my hirarchy in my BiBean, it directly shows all media_typs. But I want also have the sum of all media_types and later drill down...

Add an extra hierarchy level for the total. You will however need an extra column in your dimension table.

Similar Messages

Summary: Problem with export (maybe...terminated sucEE to XE issues exp/imp

Summary: Problem with export (maybe...terminated successfully with warnings) and import (IMP-00022: failed to process parameters)
I used PL/SQL developer to make a parameter file (initially I used it to export, then I just stole the file to try again). It contains 100 tables from a single schema.
Export from prod DB using exp parfile=test.par: Connected to: Oracle Database 10g Enterprise Edition Release 10.2.0.1.0 - Production
With the Partitioning, OLAP and Data Mining options
Export done in WE8MSWIN1252 character set and AL16UTF16 NCHAR character set
server uses ZHS16GBK character set (possible charset conversion)
About to export specified tables via Conventional Path ...
. . exporting table CONTRACT_INFO 12 rows exported
EXP-00091: Exporting questionable statistics.
'Export terminated successfully with warnings.' !!!I want to import into the cs2_user schema (same privileges as on the production DB) trying:impdp 'sys as sysdba'@danieldb schemas=cs2_user dumpfile=test01tables3.dmpThat gets the error: UDI-00014: invalid value for parameter, 'attach'
I then thought maybe you have to use imp/exp or impdp/expdp instead of a combination (exp + impdp) so I tried: imp 'sys/admin as sysdba'@danieldb touser=cs2_party_owner file=test01tables4.dmpbut then I just get: IMP-00022: failed to process parameters
Anyone see why its all failing? :s
Mike

you must input SID name into single-quotes like:
C:\Tools\Oracle\product\10.2.0\db\NETWORK\ADMIN>expdp 'sys/manager@stb as sysdba'
Export: Release 11.2.0.1.0 - Production on Thu Feb 9 13:46:16 2012
Copyright (c) 1982, 2009, Oracle and/or its affiliates. All rights reserved.
UDE-06550: operation generated ORACLE error 6550
ORA-06550: line 1, column 11:
PLS-00201: identifier 'SYS.DBMS_UTILITY' must be declared
ORA-06550: line 1, column 11:
PL/SQL: Statement ignored

Print with Comments Summary Problem

Every Pdf that we try to print with Comments and summary option will not print the graphics. The summary comments print fine but the corresponding graphics previews/prints as a empty box with a keyline. MAc OSX 10.4.6 Acrobat 8.1.4 Professional.

paul tech wrote:
.....Sooooo nobody use this feature? Can this problem be confirmed/replicated?
Can't address your orignal problem but your OS is severely out of date. OSX is up to OSX.4.11 It has improved a lot of things.

Data Guard Summary problem using Grid Control.

I setup data guard using Grid Control and after completion, the console of the standby database shows: "Unable to determine Data Guard information." under the Data Guard Summary section. The primary database is not showing the standby. I'm using Red Hat Linux Server 5.7 (64bit) and Oracle 10.2.0.5. This is a standalone (no RAC or ASM involved). When I run show configuration, the following comes up:
DGMGRL> SHOW CONFIGURATION;
Configuration
Name: PRODDB_ghph@ora01
Enabled: YES
Protection Mode: MaxPerformance
Fast-Start Failover: DISABLED
Databases:
ghph - Primary database
gsbh - Physical standby database (disabled)
Current status for "PRODDB_ghph@ora01":
SUCCESS
I tried searching online and metalink but nothing. Any help in solving this problem would be appreciated. TIA
Edited by: Gensis2001 on Jan 8, 2013 3:08 PM

Gensis2001 wrote:
Does this make any sense?
SYS@gsbh> SELECT * FROM V$ARCHIVE_GAP;
no rows selected
SYS@gsbh> select process, status, sequence# from v$managed_standby;
PROCESS STATUS SEQUENCE#
ARCH CLOSING 60353
ARCH CLOSING 60352
RFS IDLE 60354
MR(fg) WAIT_FOR_GAP 58673
4 rows selected.Currently standby is waiting for the sequence *58673* but the later on archives of series 60353... are already archived.
Can you confirm that only archive sequence * 58673* is missing or any more? If you have less number of archives are missing then see how the parameters you configured. like FAL_SERVER, LOG_ARCHIVE_CONFIG, LOG_ARCHIVE_DEST_n so on.
Check below command and see any errors with remote destinations
select severity,error_code,to_char(timestamp,'DD-MON-YYYY HH24:MI:SS') "timestamp" , message from v$dataguard_status where dest_id=2;Source: http://www.oracle-ckpt.com/dataguard_troubleshoot_snapper/
If the archives are missing so many and you do not have backup, then certainly you have to choose incremental roll forward to synchronize the primary database, then only you can see the configuration status of Broker as valid. You can refer this article to perform incremental roll forward http://www.oracle-ckpt.com/rman-incremental-backups-to-roll-forward-a-physical-standby-database-2/

LMS 3.2 DFM Event Summary problem

Hi all,
I have two issues, and one question:
Issues:
1)
In the DFM portlet, under DFM Evnets Summary I see a list stating that I have 2 devices that have Event Name as Duplicate. When I click on the number 2, it opens up Device Fault Manager - Alerts and Activities, but it's show with no records. This has been like this for quite some time now... Any ideas on how to fix this?
2)
I've got 5 devices in DFM that are in the DFM Device Status as Questioned. They don't exist in CS, RME nor any other place. I went to DFM Device Management and under Rediscover/Delete, and was going to delete the devices from DFM, but the delete button is grayed out. How can I remove the devices from DFM?
And now for the Question:
I sometimes get an event in DFM Alerts and Activities that looks like this:
Name                                                          Value
Event_Description:               InformAlarm
Component:                         [FQDN DEVICE NAME REMOVED]: Cisco Configuration Management Trap
Description:                         Cisco Command Monitoring -> Event Command Source: SNMP, Event Config Source: Running, Event Config Destination: Network TFTP
Sometimes it gets cleared by it self... So I'm a bit interested to find out what does this event mean? and how to get rid of it?
Any help is appreciated
Gudvardur

It sounds like your DFM databases may have gotten out of sync with the rest of LMS. You can clear the first two problems by following the steps in https://supportforums.cisco.com/docs/DOC-8796 to reinitialize the dfmEpm, dfmInv, dfmFh, DFM.rps, and DFM1.rps databases. Do not reinitialize the others.
As for the delete button being grayed out, this is expected when DFM is in auto-manage mode. To activate this button, go to DFM > Device Management > Device Import and disable auto-manage mode.
The config management trap you're seeing will occur whenever the config changes on the device. This event should clear on its own.

Financial Intelligence - Open Payables Summary Problems

Good day.
We have a problem with Daily Payables Intelligence (DBI 7.3), and i hope somebody solved next two issues:
*1)* Reports using FII_AP_LIA_IB_MV MV are running very very slow. Are there some additonal indexes wich should be applied to this table?
Already used ones:
CREATE INDEX APPS.FII_AP_LIA_IB_MV_N1 ON APPS.FII_AP_LIA_IB_MV
(GID, PERIOD_TYPE_ID, TIME_ID, ORG_ID)
LOGGING
TABLESPACE APPS_TS_SUMMARY
PCTFREE 10
INITRANS 11
MAXTRANS 255
STORAGE (
INITIAL 16K
NEXT 128K
MINEXTENTS 1
MAXEXTENTS UNLIMITED
PCTINCREASE 0
BUFFER_POOL DEFAULT
NOPARALLEL;
CREATE INDEX APPS.FII_AP_LIA_IB_MV_N2 ON APPS.FII_AP_LIA_IB_MV
(GID, PERIOD_TYPE_ID, TIME_ID, SUPPLIER_ID, ORG_ID)
LOGGING
TABLESPACE APPS_TS_SUMMARY
PCTFREE 10
INITRANS 11
MAXTRANS 255
STORAGE (
INITIAL 16K
NEXT 128K
MINEXTENTS 1
MAXEXTENTS UNLIMITED
PCTINCREASE 0
BUFFER_POOL DEFAULT
NOPARALLEL;
-- Note: Index I_SNAP$_FII_AP_LIA_IB_MV will be created automatically
-- by Oracle with the associated materialized view.
*2)* Open Payables Summary - if there is a partly paid invoice, incorrect number of invoices is displayed (detailed report gives the right number!) at the open payables summary report.
We already instaled the 7.3 : One off patch consolidation - 20 patch, wich should correct the issue (5981066), but it doesn't.
AP bugs
=======
5688261 - PAYABLES MATERIALIZED VIEW AND MV LOG ISSUE
5926028 - ORA-01006: BIND VARIABLE DOES NOT EXIST (PAYABLES STATUS DASHBOARD)
6028881 - DBI INVOICE AGING REPORT DOES NOT HONOUR THE SUPPLIER PARAMETER
6008414 - AMOUNT LINK ON RECEIVABLES MANAGEMENT DASHBOARD STILL ERRORS OUT
5981066 - INCORRECT TOTAL NUMBER OF INVOICES DUE ON DRILLDOWN FROM OPEN PAYABLES SUMMARY
Probably the cause of the problem (in the MV-s and report query):
FII_AP_LIA_IB_MV (group by dates and invoice number):
COUNT(CASE WHEN f.amt_for_open_inv_cnt <> 0 THEN f.open_count END) open_count
Report query:
case when SUM(f.amt_for_open_inv_cnt) <> 0
then sum(case when f.due_date >= :ASOF_DATE_JULIEN
and f.action_date <= :ASOF_DATE_JULIEN
and f.entered_date <= :ASOF_DATE_JULIEN
and (f.fully_paid_date > :ASOF_DATE_JULIEN
or f.fully_paid_date IS NULL)
then f.open_count
else 0
end)
else 0
end FII_MEASURE4
So if there is a partly paid invoice (multiple rows for one invoice) every row is sumarized into open_count (only one should!!!!!).
Thanks for any help.
Kind regards!

DTDunn wrote:
After a failed attempt to restore my early 2009 Mac Pro to Snow Leopard (wasting many hours of time from my business), I am forced to return to Lion OS and all of the negatives associated with this "downgrade."
I'm curious how you would "attempt" to install SL, and how such an "attempt" could possibly fail?
You boot from the SL disc that came with your machine, you erase the HD, you install SL. Then you restore your applications and your data files from your backup.
Oh, wait, you don't think your critical files need to be backed up. That's why you "lost" them.
But you'd still have an SL machine again.
Endless solutions for users (some bone-stupid and near impossible to screw up) to ensure that they had backups and could easily revert... *free* solutions... and the people who couldn't be bothered to take advantage of them want to blame *Apple*? *** were you going to do if someone broke in and stole the machine? What were you going to do when the HD died (HD's *always* die).
People who claim to depend on machines, and don't make backups, deserve what happens to them.
So. If it's important to return to SL on this machine, detail why you think you can't, so people can help you.

Price summary problem

Hi,
I am running SRM-MDM catalog 3.0 SP03 Patch 6. We are experiencing issues in the price suumry area. I.e when you preview the shopping cart. Everything works fine as long as you have articles in the shopping cart with individual values less then 1000. But as sson as you step over 1000 for the individual item then the summary fails.
Have anyone of you experianced the same problem?
Regards
Erik

Dear Poster
Your thread has had no response since it's creation over
2 weeks ago, therefore, I recommend that you either:
- Rephrase the question.
- Provide additional Information to prompt a response.
- Close the thread if the answer is already known.
Thank you for your compliance in this regard.
Jason Boggans
SAP SRM SDN Moderator

Sync / iPod Summary problem. (Video / Pictures etc)

Hello.
I've got a bit of a weird problem going on. I've never had an iPod before nor have I used iTunes so I might be doing something completely wrong. Anyway on to my problem:
When syncing movies/videos to my iPod it doesn't work then in the summary "Sync movies to iPod" isn't ticked nor is the picture one or any other apart from music. So I tick them and then click apply then it syncs and then when it finished it says "Cannot find "Dannys Ipod" The required disk space cannot be found". I've got enough space I'm sure of that and my iPod is connected correctly- otherwise the summary screen wouldn't show. Like I said my iPod and iTunes is new and I have restored it once or twice and it wouldn't work. I've also tried to tick "Enable disk use" and apply and still- comes up with the same error message.
Any help on this would be appreciated, if you've had this problem how did you fix it etc.

Well, I don't have an iPod video....maybe try the iPod forums, instead of iTunes for Windows?
And I am totally not sure this will work, but try assigning your iPod a specific drive letter such as "W" or something not already used, and far away in the alphabet from any other drive letters that are being used.
Windows confuses iPod with network drive or hard drive and may keep iPod from mounting or songs may seem to disappear

Survey Summary Problem....

I just developed my first survey. It was mostly mutliple choice answers. At the end I put in 3 open ended questions. It looks perfectly correct on the survey itself, however, when I did a test the summary report does not show the responses in text form, but rather in the form of a chart which doesn't make sense. Can anyone help me to understand how to get the summary report to show the free form text answers?
Thanks so much.
bev

Hi,
Sorry, FormsCentral currently does not support showing the free text answers for the text field and multiines fields of your forms in the summary report.
The summary report shows whether or not these fields have been filled out: "Responses" indicates how many responded to this question, and "Blank" indicates how many did not respond to this question.
Thanks,
Lucia

Suppressing Footer by Sum Summary Problem - MSSQL float field?

I'm evaluating CR2008 and came to a problem I can't find an answer to.
I'm summarizing quantity of shares in a transaction log and if the sum is zero should suppress the Footer as there is no quantity to report. This works for 95%+ of cases but there are instances where the zero is not being supressed. I'm not sure this is a problem with MSSQL's float field or if it is a problem with CrystalReports.
I have a suppression formula as follows:
If Sum({Transactions.Quanity, {Securities.Description}) = 0 Then
    True
Else
    False
This works as I stated for most instances. But some it will display a 0.0000000000 (testing with the largest rounding and decimals to see if there is a rounding problem).
The values are stored in a MSSQL database and the quantity field is of type 'float'. As a test I queried the database for one of the failing instances with query "select quantity from transactions where portfolioid=XXXX and symbolid=YYYY". This returns 52.732 and -52.732. If I where to change the suppression formula to
If Sum({Transactions.Quanity, {Securities.Description}) <= 0.0000000001 And
Sum({Transactions.Quanity, {Securities.Description}) >= -0.0000000001 Then
    True
Else
    False
the suppression works correctly. Could someone shed some light on this issue?

Debi is the one that is correct but it still is something weird about it. When I do the multiplication by 10000000000, I get some trailing fractions converted into a zero value as expected like 527320000001. But if I do the same multiplication in an query on MSSQL, ie. "select quantity * 10000000000 from transactions where portfolioid=XXXX and symbolid=YYYY" I do not get the trailing fractions but the numbers I would hope to get 527320000000. Somewhere along the way the float is converted into a number on CrystalReports and the fractions are not kept as is on database. Null values are not allowed on database schema so those would not be an issue.

Create Summary Problem

When I try to create new summary on business area :
The error coming in alert says that
"Summary manangement not available because : this user has no privilege or quota to create materialized view in current schema."
Pls guide me in the above issue.

Hi Nirac,
The user account you're using lacks the necessary privileges (in the database). See administrator guide:
The DBMS_JOB package must be installed for scheduling summary creation and refresh. See Chapter 2.2.1, "Confirming that DBMS_JOBS is Installed" The User ID that you intend to use to create the Summary Folders must have the following database privileges (see Chapter 2.2.2, "Privileges" for details about granting these privileges):
CREATE TABLE
CREATE VIEW
CREATE PROCEDURE
SELECT ON V_$PARAMETER
ANALYZE ANY (ASM)
CREATE/DROP/ALTER ANY MATERIALIZED VIEW (8.1.6+)
GLOBAL QUERY REWRITE (8.1.6+) <<
Regard,
Sabine

Hit highlighted summary problems

I have an issue/question regarding the hit highlighted summary returned by SharePoint 2013 search.
I am using the api in c# ( Microsoft.Office.Server.Search.Query.KeywordQuery class)
to perform a search in order to return a list of documents and display them in a formatted list, I also want to display a few lines of the textual context.
In quite a few cases the correct documents are found when using a simple keyword, however the keyword used does not appear in the hit highlighted summary. I have tried increasing the number of sentences returned in the hithighlightedsummary property e.g.
keywordquery.highlightedsentencecount = 10 but still none of these sentences have the keyword in them.
Can anyone let me know what is happening here?
Thanks,
Neil

Hi Neil,
You can change the length of the search result summary using the Query.SummaryLength property.
More references:
http://msdn.microsoft.com/en-us/library/microsoft.sharepoint.client.search.query.query.summarylength(v=office.15).aspx
http://msdn.microsoft.com/en-us/library/microsoft.sharepoint.client.search.query.keywordquery_members(v=office.15).aspx
Best regards.
Thanks
Victoria Xia
TechNet Community Support

Scalable graphics problem

b Please note:
Im not sure whether this problem is related to Illustrator itself, but I would greatly appreciate the help of anyone more enlightened than me in digital graphics.
b Summary:
Problem while generating .PDF from Microsoft Word file containing vector graphics. Word file contains embedded .EMF files, which are totally wasted during the conversion.
b Long version:
b Step 1:
I have a Microsoft Word 2007 file (.DOCX), where I need to insert a few UML diagrams from IBM Rational Software Architect. Of course IBM in no way supports any direct export of vector graphics. I figured out that the only way to turn diagrams scalable is to print them to PDF file.
Link to original PDF file printed from RSA: http://kozel.piasta.pl/print.pdf
Rasterised version for viewers convenience: http://kozel.piasta.pl/print_ras.jpg
b Step 2:
There is no way to insert PDF file directly into DOCX and have good quality. Therefore, I decided to make conversion to EMF which so far was working perfectly (other EMF diagrams are present in DOCX, source is Microsoft Visio). I used Adobe Illustrator CS4 - first I opened a PDF file from Step 1, then I used File -> Export and chose EMF format. I ended up with almost properly looking EMF file, which looks alright in image viewers:
Link to original EMF generated from Adobe Illustrator: http://kozel.piasta.pl/print.emf
Rasterised version for viewers convenience: http://kozel.piasta.pl/printemf_ras.jpg
(yes, the horizontal line is missing)
b Step 3:
I inserted EMF file from Step 2 to DOCX. It looked marvelous, so I moved on to generate PDF file. I am using Adobe Acrobat 9 Pro Extended. To generate PDF File I select Acrobat ribbon in Word 2007 and then click Create PDF this way my final PDF contain hyperlinked bookmarks, table of contents, table of figures etc (there features are mandatory and required).
b Step 4 and final definition of an issue:
Final PDF file generated from DOCX looks like utter ****.
Link to final PDF file: http://kozel.piasta.pl/print_final.pdf
Rasterised version for viewers convenience: http://kozel.piasta.pl/print_final_ras.jpg
Since I dont know much about computer graphics at all I am pretty much stuck. Something tells me that PDF file generated is Step 1 from RSA is somewhat ****** up, as other applications do not exhibit the same issue.
If anyone has any idea what might be the solution or can recommend a specific place to post this issue, I would be very grateful.
The following was tried without success:
*PDF printer other that Adobe PDF - I have used PDFCreator (GPL license) to print .DOCX. This WORKS and the result is what I expected in the first place. However my headings, bookmarks, references are not hyperlinks in generated PDF file, so I cannot use this method.
*Conversion from Word 2007 .docx to .doc format (Word 2003)
*Playing 6h straight with preferences in Acrobat ribbon in Word (this however does not mean it is done, there is simply too many combinations in there)
*Export PDF from Step 1 to .WMF in Illustrator - total failure, the text in diagrams becomes rasterised
*Inkscape as a alternative software solution to Adobe Illustrator exported EMF file a failure, its black and white (pretty much the same as in final PDF file) and terribly crooked
*Virtual printed that prints directly to EMF EMF Virtual Printer direct print from IBM Software Architect contains only raster graphical parts of UML diagrams and no text at all

In the original PDF those icons are rasters. They may be rasters in the original IBM Rational Software Architect document, too. My guess is they are from a library of icons and are natively raster.
Those icons survive the trip through PDF > Illustrator > EMF > Word. The problem seems to happen somewhere during or after the import into MS Word, which makes sense (verifies overall suckiness of Word). That also seems to clear Illustrator of any wrongdoing here. It has plenty to spare.
Generally I leave Word issues alone. If you want to use a a hammer as a screwdriver you can't blame the hammer for ******* up the head of you screw, or the screw for getting it's head ****** up by your hammer. But given the verbosity of your post and thoroughness of your troubleshooting I assume the hammer-as-screwdriver is not your choice.
My experience is limited when working between Illustrator and Word, but I have learnt a few lessons. (1) People who want files in Word have low standards and don't know vector from raster from rectum. (2) Illustrator's EMF export is ****. Thus, Export to PNG has been a solution that (touch wood) has not made anyone come back with a complaint. If print is the final destination, then use 300 ppi with antialiasing OFF. If the destination is on-screen presentation or (Ewww!) Word-generated HTML, use 72 ppi with antialiasing ON.

Lion Server Problems Enrolling iPads - Certificate Error

I'm trying to set up a very basic internally managed iPad trolley, we have 16 iPads and a Lion Mac Mini Server.
Today was our first install day and I'm stuck with a couple of errors that I get on the iPads when I try to enroll them.
I've already gone through various threads and followed a few peoples advice on re-creating Open Directory + certs to no avail.
At the moment there are 2 certs that I can use - The first being the one that Profile Manager made when creating Open Directory and the second being a self signed cert that I created manually afterward. I get a different error depending on which cert I use.
The auto created OD one comes back with "Invalid Profile"
The self signed cert comes back with "The server certificate for "https://nhmacserver01.domainname.co.uk/devicemanagement/api/device/ota_service" is invalid.
As I don't have my SSL cert signed by 3rd party I have been installing the "Trust Profile" before Enrolling.
I have thoroughly checked DNS and all is okay on that front, is there anything else I could of overlooked here?
On the server the auto created OD cert comes up as trusted whereas the self signed one does not so I suspect that the auto created one is the way forward..
I am back on site again tomorrow so can post up any additional details that might give you guys a better idea of where i've got to.
Thanks a lot in advance,
Martin

Tried with a different CA certificate, and this solved the problem. It seems like the original CA certificate was the wrong one, and there was only one, expired client certificate which was attached to the CA. Since IE doesn't show you the selection box when there is only one certificate, I didn't see which client certificate was being used.
So in summary - problem solved...
Michael

Satellite Pro L850 1DR - Problems with Windows 7 Update KB2887069

I am having problems installing Update KB2887069.
It appears to install okay ... invites me to restart ... when I do it says it is configuring ... gets to 7% then starts the restart ... shows it is configuring again ... up to 7 or 9% ... then reports it is failing and restoring ... restarts again ... and that's it ... not installed and reference to Windows Update confirms it has failed.
All the other updates I had today installed okay once I realised KB2887069 was the problem and omitted it from the update.
I'm running Win 7 Prof Serv Pack 1 - 64-bit on a Toshiba Satellite Pro L850 1DR. I use Microsoft Security Essentials as my AV software.
For now I have had to hide the update ... but anyone any bright ideas how to overcome the problem. I have tried Microsoft's site but as yet there are no answers that have provided a solution for me.
Thanks in anticipation!!

I am "replying to myself" on this one so if anyone else has experienced a similar problem they can see what I did to resolve the matter.
I contacted Microsoft and received excellent support ... although it took a long old time (over the course of 3 days) to resolve the problem, the staff at Microsoft knew their stuff and proceeded tenaciously to overcome every obstacle.
I did feel somewhat sorry for them that one little update should result in the need to offer so much commitment to just one customer ... I was also grateful the resolution was achieved over a time when I was not that busy!
Additional Info: I refer above to 3 days ... for those interested, the time was spent as follows:
Day 1: about an hour and a half covering all the basic checks including sfc /scannow etc after which the update would still not install. (I had done these but accepted Microsoft needed to have the opportunity to check the situation for themselves).
Day 2: a technician called me at a pre-agreed time and having done a few more checks decided to re-download Windows 7.1 (over 3 GB ... on my connection that took a long time) and re-install it (without affecting my data, thank goodness ... but again the process of installation took a long time). The technician left me to do all the updating (a further 3-400MB). Time commitment for me about 5 hours ... but I was able to work on other things while the download, install etc was on as long as I kept half an eye on the screen.
Day 3: the same technician called me back (just when he said he would) ... told him I had no problems with updates (incl KB2887069) but was getting a weird message in Outlook when following hyperlinks and also I could not install IE11 for some reason. Both problems were resolved and other tiny matters sorted over the course of one hour.
Summary: problem therefore took up to 7.5 hours of my time to overcome, approximately half of which I was able to turn my attention to other things on another machine. In my view an acceptable investment of time to have the peace of mind of knowing everything is working just as it should be. I was impressed with Microsoft's staff who were as reliable as they were friendly and patient.
Lindsay

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