Sunce i upgraded my MBP Retina, it became slower than before when i shutdown. Now, it take about 25 seconds to go off while before was about 5 or 6 seconds. any suggestion?

Have a cup of coffee.

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My MacBook Pro (Retina, Mid 2012) is too slow after installing Yosemite version 10.10.1. All programs take for ever to load especially Safari and even chrome. I regret upgrading to yosemite, it was all fine with Maverick. Any suggestions ? ThankYou

My MacBook Pro (Retina, Mid 2012) is too slow after installing Yosemite version 10.10.1. All programs take for ever to load especially Safari and even chrome. I regret upgrading to yosemite, it was all fine with Maverick. Any suggestions ? ThankYou

1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.
You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
You may not be able to understand the script yourself. But variations of the script have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message.
Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
4. Here's a summary of what you need to do, if you choose to proceed:
☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
5. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts SerialATA 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports ' com.clark.\* \*dropbox \*genieo\* \*GoogleDr\* \*k.AutoCAD\* \*k.Maya\* vidinst\* ' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 "` route -n get default|awk '/e:/{print $2}' `" 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB ' com.adobe.AAM.Updater-1.0 com.adobe.AAM.Updater-1.0 com.adobe.AdobeCreativeCloud com.adobe.CS4ServiceManager com.adobe.CS5ServiceManager com.adobe.fpsaud com.adobe.SwitchBoard com.adobe.SwitchBoard com.apple.aelwriter com.apple.AirPortBaseStationAgent com.apple.FolderActions.enabled com.apple.installer.osmessagetracing com.apple.mrt.uiagent com.apple.ReportCrash.Self com.apple.rpmuxd com.apple.SafariNotificationAgent com.apple.usbmuxd com.citrixonline.GoToMeeting.G2MUpdate com.google.keystone.agent com.google.keystone.daemon com.microsoft.office.licensing.helper com.oracle.java.Helper-Tool com.oracle.java.JavaUpdateHelper com.oracle.java.JavaUpdateHelper org.macosforge.xquartz.privileged_startx org.macosforge.xquartz.privileged_startx org.macosforge.xquartz.startx ' ' 879294308 4071182229 461455494 3627668074 1083382502 1274181950 1855907737 2758863019 1848501757 464843899 3694147963 1233118628 2456546649 2806998573 2778718105 2636415542 842973933 2051385900 3301885676 891055588 998894468 695903914 1443423563 4136085286 523110921 2883943871 3873345487 ' 51 5120 files );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^$[0-9]+$ /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n-\t%s\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' s/[0-9A-Za-z._]+@[0-9A-Za-z.]+\.[0-9A-Za-z]{2,4}/EMAIL/g;/faceb/s/(at\.)[^.]+/\1NAME/g;/\/Shared/!s/(\/Users\/)[^ /]+/\1USER/g;s/[-0-9A-Fa-f]{22,}/UUID/g;' ' s/^ +//;/de: S|[nst]:/p;' ' {sub(/^ +/,"")};/er:/;/y:/&&$2<'${p[10]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: (E[^m]|[^EO])|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Genesy|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/ / { n++;print;} END { if(n<10) print "com.apple.";} ' ' { sub(/ :/,"");print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$/ { print $3;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:[^:]+//p ' '/^root$/p' ' !/\/Contents\/.+\/Contents|Applic|Autom|Frameworks/&&/Lib.+\/Info.plist$/ { n++;print;} END { if(n<1100) print "/System/";} ' '/^\/usr\/lib\/.+dylib$/p' ' /Temp|emac/{next};/(etc|Preferences|Launch[AD].+)\// { sub(".(/private)?","");n++;print;} END { split("'"${p[41]}"'",b);split("'"${p[42]}"'",c);for(i in b) print b[i]".plist\t"c[i];if(n<500) print "Launch";} ' ' /\/(Contents\/.+\/Contents|Frameworks)\/|\.wdgt\/.+\.([bw]|plu)/d;p;' 's/\/(Contents\/)?Info.plist$//;p' ' { gsub("^| |\n","\\|\\|kMDItem'${p[35]}'=");sub("^...."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[43]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/{next};/%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/ )||(/v6:/&&$2!~/A/ ) ' ' $1~"lR"&&$2<='${p[25]}';$1~"li"&&$3!~"wpa2";' ' BEGIN { FS=":";p="uniq -c|sed -E '"'s/ +\$[0-9]+\$\$.+\$/\\\2 x\\\1/;s/x1$//'"'";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]$1|p;b=b$1;} END { close(p);if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n [N/A]";"cksum "F|getline C;split(C, A);C="checksum "A[1];"file -b "F|getline T;if(T!~/^(AS.+ (En.+ )?text(, with v.+)?$|(Bo|PO).+ sh.+ text ex|XM)/) F=F" ("T", "C")";else F=F" ("C")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n ...and %s more line(s)\n",l-L);} ' ' s/^ ?n...://p;s/^ ?p...:/-'$'\t''/p;' 's/0/Off/p' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / / { print "'"${p[28]}"'";exit;};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/$L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9|"sort|uniq";} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ /V/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' ' /^find: /d;p;' "`S0 44 45`" ' BEGIN{FS="= "} /Path/{print $2} ' ' /^ *$/d;s/^ */ /;' ' s/^.+ |\(.+$$//g;p ' '/\.(appex|pluginkit)\/Contents\/Info\.plist$/p' ' /2/{print "WARN"};/4/{print "CRITICAL"};' ' /EVHF|MACR|^s/d;s/^.+: //p;' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps crontab iotop top pkgutil 'PlistBuddy 2>&1 -c "Print' whoami cksum kextstat launchctl smcDiagnose sysctl\ -n defaults\ read stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' pluginkit scutil dtrace profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil lsof test osascript\ -e );c2=(com.apple.loginwindow\ LoginHook '" /L*/P*/loginw*' "'tell app \"System Events\" to get properties of login items'|tr , \\\n" 'L*/Ca*/com.ap*.Saf*/E*/* -d 1 -name In*t -exec '"${c1[14]}"' :CFBundleDisplayName" {} \;|sort|uniq' '~ $TMPDIR.. $ -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 $' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' :${p[35]}\" :Label\" '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$(RefProc): \$Message' -k Sender Req 'fsev|kern|launchd' -k RefProc Rne 'Aq|WebK' -k Message Rne 'Goog|ksadm|probe|Roame|SMC:|smcD|sserti|suhel| VALI|ver-r|xpma' -k Message Req 'abn|bad |Beac|caug|corru|dead[^bl]|FAIL|fail|GPU |hfs: Ru|inval|jnl:|last value [1-9]|NVDA$|pagin|proc: t|Roamed|rror|SL|TCON|Throttli|tim(ed? ?|ing )o|WARN' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cght] ! -name .?\* ! -name \*ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true $ -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '/S*/*/Ca*/*xpc* >&- ||echo No' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,Ex}* {/,}L*/{A*d,Ca*/*/Ex,Co{mpon,reM},Ex,In{p,ter},iTu*/*P,Keyb,Mail/B,Pr*P,Qu*T,Scripti,Sec,Servi,Spo,Widg}* -path \\*s/Resources -prune -o -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,mach_i*/*,pam.d/*,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t {/S*/,/,}L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers\ "${p[N5]}" -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' '+c0 -i4TCP:0-1023' com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' "+c0 -l|awk '{print(\$1,\$3)}'|sort|uniq -c|sort -n|tail -1|awk '{print(\$2,\$3,\$1)}'" -m 'L*/{Con*/*/Data/L*/,}Pref* -type f -size 0c -name *.plist.???????|wc -l' kern.memorystatus_vm_pressure_level '3>&1 >&- 2>&3' " -F '\$Time \$Message' -k Sender kernel -k Message CSeq 'n Cause: -' " );N1=${#c2[@]};for j in {0..9};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents XPC\ cache Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching SATA Descriptors App\ extensions Lockfiles Memory\ pressure SMC Shutdowns );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};A'$((7+i))'() { v=` eval sudo "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};';done;A9(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0() { [[ "$v" ]]&&sed -E "$s"<<<"$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v"|sed -E "$s";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "${s[63]}"<<<"$v"`&&C1 1 $1;};for i in 1 2 7 8;do for j in 0 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;D20 0 $((N1+1)) 2;D10 0 $N1 1;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 50;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;B1&&D73 19 53 67 55;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 54 12 56;D23 5 14 12 14;D22 6 36 13 15;D22 20 52 66 54;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D82 35 49 61 51;D82 11 17 17 20;for i in 0 1;do D82 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A8 18 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;B3 4 0 65;A3 14 6 32 0;B4 0 16 11;A1 26 50 64;B7 16;C3 52;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D73 21 0 32 19;D73 10 42 32 40;D82 29 35 46 39;};D23 14 1 62 42;D12 34 43 53 44;D12 22 20 32 25;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 21 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D83 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 10 42 32 41;D13 37 2 48 43;D13 4 5 32 1;D13 4 3 60 5;D12 21 48 49 49;B3 4 22 57;A1 21 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D12 4 51 32 53;D23 22 9 37 7;A9;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
8. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report what happened. No harm will be done.
12. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

I tried to upgrade Reader and got a 1316 message. So I thought I would uninstall it and try a new clean download. Now I can't do anything. It is looking for Data\Adobe\reader 9.1.cab, Any suggestions?

I tried to upgrade Reader and got a 1316 message. So I thought I would uninstall it and try a new clean download. Now I can't do anything. It is looking for Data\Adobe\reader 9.1.cab, Any suggestions?

You may also not want to shout (large bold print) when you go to the Reader forum. It irritates a lot of folks and may distract from your question.

I have a MBP retina and I am having problem when my bluetooth and wifi are both active. My wifi is totally unusable when I am connected to via bluetooth speaker.

I have a MBP retina and I am having problem when my bluetooth and wifi are both active. My wifi is totally unusable when I am connected to via bluetooth speaker.

Chances are you mis-typed a character in the Wifi password and the devices saved that information. Now whenever you try to connect the device refers to the wrong password and the Jetpack does not accept your connection. Tell your devices to forget the wireless connection and start over.
Once you enter the proper WiFi credentials the Jetpack will allow you to connect.

I am trying to troubleshoot a slow iMac. EtreCheck showed that com.adobe.CS5ServiceManager.plist failed. Not sure if this is important or how to fix. Any suggestions?

I am trying to troubleshoot a slow iMac. EtreCheck showed that com.adobe.CS5ServiceManager.plist failed. Not sure if this is important or how to fix. Any suggestions?

BobHarris: Thanks. The EtreCheck output follows:
Problem description:
My iMac is very slow.
EtreCheck version: 2.2 (132)
Report generated 4/22/15 2:28 PM
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
    iMac (21.5-inch, Mid 2010) (Technical Specifications)
    iMac - model: iMac11,2
    1 3.06 GHz Intel Core i3 CPU: 2-core
    4 GB RAM
        BANK 0/DIMM0
            Empty
        BANK 1/DIMM0
            Empty
        BANK 0/DIMM1
            2 GB DDR3 1333 MHz ok
        BANK 1/DIMM1
            2 GB DDR3 1333 MHz ok
    Bluetooth: Old - Handoff/Airdrop2 not supported
    Wireless: Unknown
Video Information: ℹ️
    ATI Radeon HD 4670 - VRAM: 256 MB
        iMac 1920 x 1080
System Software: ℹ️
    Mac OS X 10.7.5 (11G63) - Time since boot: 2:36:57
Disk Information: ℹ️
    ST3500418AS disk0 : (500.11 GB)
        disk0s1 (disk0s1) <not mounted> : 210 MB
        Macintosh HD (disk0s2) / : 499.25 GB (372.93 GB free)
        Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
    OPTIARC DVD RW AD-5680H
USB Information: ℹ️
    hp psc 1300 series
    Apple Internal Memory Card Reader
    Apple Inc. BRCM2046 Hub
        Apple Inc. Bluetooth USB Host Controller
    LaCie LaCie Hard Drive Quadra 1 TB
        disk1s1 (disk1s1) <not mounted> : 32 KB
        Partition 1 (disk1s3) /Volumes/Partition 1 : 333.27 GB (31.07 GB free)
        Partition 2 (disk1s5) /Volumes/Partition 2 : 333.27 GB (84.70 GB free)
        Partition 3 (disk1s7) /Volumes/Partition 3 : 333.27 GB (36.70 GB free)
    Apple Computer, Inc. IR Receiver
    Apple Inc. Built-in iSight
Startup Items: ℹ️
    HP IO: Path: /Library/StartupItems/HP IO
    Startup items are obsolete in OS X Yosemite
Launch Agents: ℹ️
    [not loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
    [loaded]    com.adobe.CS5ServiceManager.plist [Click for support]
    [loaded]    com.coupons.coupond.plist [Click for support]
Launch Daemons: ℹ️
    [loaded]    com.adobe.fpsaud.plist [Click for support]
    [not loaded]    com.adobe.SwitchBoard.plist [Click for support]
User Launch Agents: ℹ️
    [loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
    [failed]    com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist [Click for details]
User Login Items: ℹ️
    iTunesHelper    Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
    Microsoft AU Daemon    Application (/Applications/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft AU Daemon.app)
    HP IO Classic Proxy 2    Application Hidden (/Library/Frameworks/HPServicesInterface.framework/Versions/B/Runtime/HP IO Classic Proxy 2.app)
    HP IO Classic Proxy    Application Hidden (/Library/Frameworks/HPServicesInterface.framework/Versions/A/Runtime/HP IO Classic Proxy.app)
    Director Docker    Application (/Applications/Hewlett-Packard/HP Photo and Imaging Software/HP Photo and Imaging Director/Director Docker.app)
Internet Plug-ins: ℹ️
    FlashPlayer-10.6: Version: 17.0.0.169 - SDK 10.6 [Click for support]
    CouponPrinter-FireFox_v2: Version: 5.0.3 - SDK 10.6 [Click for support]
    Flash Player: Version: 17.0.0.169 - SDK 10.6 [Click for support]
    iPhotoPhotocast: Version: 7.0 - SDK 10.7
    JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
    QuickTime Plugin: Version: 7.7.1
3rd Party Preference Panes: ℹ️
    Flash Player [Click for support]
    Growl [Click for support]
Time Machine: ℹ️
    Time Machine not configured!
Top Processes by CPU: ℹ️
         3%    fontd
         2%    WindowServer
         0%    coreservicesd
         0%    mds
         0%    blued
Top Processes by Memory: ℹ️
    78 MB    mds
    41 MB    Finder
    33 MB    mdworker(3)
    29 MB    WindowServer
    29 MB    Dock
Virtual Memory Information: ℹ️
    2.60 GB    Free RAM
    1.40 GB    Used RAM
    0 B    Swap Used
Diagnostics Information: ℹ️
    Apr 22, 2015, 11:38:18 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/helpd_2015-04-22-113818_[redac ted].crash
    Apr 21, 2015, 02:37:28 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Adobe Premiere Pro CS5_2015-04-21-143728_[redacted].crash
    Apr 22, 2015, 11:51:45 AM    Self test - passed

I downloaded updates to iphoto and computer erred on install. I cannot open iphoto. I decided to reinstall iphoto from app disk and now I get an error message"......iphoto may be damaged or incomplete" Any suggestions how to get iphoto going again???

I downloaded updates to iphoto and computer erred on install. A report went to Apple.
I cannot open iphoto. I decided to reinstall iphoto from my app disk and now I get an error message"......iphoto may be damaged or incomplete" Any suggestions how to get iphoto going again???
My iphoto library still exists and I don't want to lose it.

https://discussions.apple.com/community/ilife/iphoto

Safari won't open on my Mac (Mavericks v 10.9.2). I get a message "Safari quit unexpectedly while using the librooksbas.dylib plug-in". Any suggestions? Thanks.

Safari won't open on my Macbook (Mavericks v 10.9.2). I get a message that "Safari quit unexpectedly while using the librooksbas.dylib plug-in". Any suggestions? Thanks.

Uninstall Trusteer software.
http://www.trusteer.com/support/uninstalling-rapport-mac-os-x

I had first registered my iPhone with an old laptop, the computer is no longer functional. I cant now transfer music from my iTunes account to my phone, I am not sure what to do any suggestions?

I had first registered my iPhone with an old laptop, the computer is no longer functional. I cant now transfer music from my iTunes account to my phone, I am not sure what to do any suggestions?

Iphone will sync itunes content with one computer at a time. If you sync to another, it will erase the current content and replace with content from the new computer.
What have you tried?
What happened?

TS1702 ?Some of my applications have been saying I need the latest version of Adoebe Flash Player. When I try to download it I get the following error message: 'Frame Load interrupted' and the installation stops. Any suggestions

Some of my applications have been saying I need the latest version of Adoebe Flash Player. When I try to download it I get the following error message: 'Frame Load interrupted' and the installation stops. Any suggestions?

You can only use apps downloaded from the App store, not via a browser. There is no Flash for any iOS device including the iPod.

TS3274 my iPad shuts off unexpectedly in the middle of a project. Any suggestions?

My IPad shuts off unexpectedly in the middle of a project. Any suggestions?

Frozen or unresponsive iPad
Resolve these most common issues:
    •    Display remains black or blank
    •    Touch screen not responding
    •    Application unexpectedly closes or freezes
http://www.apple.com/support/ipad/assistant/ipad/
iPad Frozen, not responding, how to fix
http://appletoolbox.com/2012/07/ipad-frozen-not-responding-how-to-fix/
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
Black or Blank Screen on iPad or iPhone
http://appletoolbox.com/2012/10/black-or-blank-screen-on-ipad-or-iphone/
What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
Home button not working or unresponsive, fix
http://appletoolbox.com/2013/04/home-button-not-working-or-unresponsive-fix/
Fixing an iPad Home Button
http://tinyurl.com/om6rd6u
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
 Cheers, Tom

I tried updating my iphone 4s to the ios 7 but it said error with the firmware now my phone is stuck in recovery mode and i have no idea how to fix it any suggestions??

i tried updating my iphone 4s to the ios 7 but it said error with the firmware now my phone is stuck in recovery mode and i have no idea how to fix it any suggestions??

Try Restoring it 3 times in a row and see if that works.
If not that error can indicate one of two things: Your iPhone was at one time jailbroken, had the iOS version rolled back, or ran an unauthorized beta and if none of those things are true it is a hardware error.

I have the original AIR recently it has really slowed down. Every function usually gets the pinwheel. It is up to date and has 10g of free disk space. Any suggestions as to the cause?

I have the original AIR recently it has really slowed down. Every function usually gets the pinwheel. It is up to date and has 10g of free disk space. Any suggestions as to the cause?

Often a failed disk or power supply. See:
https://encrypted.google.com/search?q=%22time+capsule%22+%22orange+light%22&as_q dr=all&newwindow=1&num=100

HT4061 Please can you help. My ipad is frozen. A box is permently on in the centre of the screen saying not enought storage. When i press on c e or settings it doesn't respond. It won't slide to unlock. Any suggestions ?

Please can you help. My ipad is frozen. A box is permently on in the centre of the screen saying not enought storage. When i press on the words CLOSE or SETTINGS it doesn't respond. It won't slide to unlock or close down. The ipad is 16GB and about a year old. Any suggestions.
Annmarie

THis suggestion also worked for my iphone! After a few warnings, the screen on my iPhone froze. there was no way to make phone calls or manage my iCloud storage or even turn it off. I deleted all the photos on my iphone, checked storage and nothing changed. So I purchased more storage, did the backup and still the screen remained frozen. To be sure, I checked that the new amount of storage was registered, it was but somehow my Mac showed the backup I had just performed (a couple of times) not having happened (it show the last one some 2 weeks before). Weird but I followed your suggestion (wish I had seen it before I purchased new storage) and Ta DAH!!! I'm back in business too. thanks!!

TS3276 All of a sudden, Mail isn't picking up my messages from my Yahoo account. I got messages first thing this morning--and now, nothing. No changes made to passwords, etc. Connection Doctor is working fine too. Any suggestions?

All of a sudden, Mail isn't picking up my messages from my Yahoo account. I got messages first thing this morning---and now, nothing. No changes made to passwords, etc. Connection Doctor is working fine too. Any suggestions?

Here you go, Linc! Thanks.
INITIATING CONNECTION May 10 07:42:57.110 -- host:plus.pop.mail.yahoo.com -- port:110 -- socket:0x0 -- thread:0x7fd411b25c80
INITIATING CONNECTION May 10 07:42:57.111 -- host:plus.smtp.mail.yahoo.com -- port:465 -- socket:0x0 -- thread:0x7fd4122918c0
INITIATING CONNECTION May 10 07:42:57.111 -- host:smtp.mail.yahoo.com -- port:465 -- socket:0x0 -- thread:0x7fd4122dbe60
INITIATING CONNECTION May 10 07:42:57.127 -- host:p04-imap.mail.me.com -- port:993 -- socket:0x0 -- thread:0x7fd41380c770
CONNECTED May 10 07:42:57.229 [kCFStreamSocketSecurityLevelNone] -- host:plus.pop.mail.yahoo.com -- port:110 -- socket:0x7fd412581e70 -- thread:0x7fd411b25c80
CONNECTED May 10 07:42:57.241 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:plus.smtp.mail.yahoo.com -- port:465 -- socket:0x7fd412286df0 -- thread:0x7fd4122918c0
CONNECTED May 10 07:42:57.243 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:smtp.mail.yahoo.com -- port:465 -- socket:0x7fd41382fb70 -- thread:0x7fd4122dbe60
CONNECTED May 10 07:42:57.258 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:p04-imap.mail.me.com -- port:993 -- socket:0x7fd4138283a0 -- thread:0x7fd41380c770
READ May 10 07:42:57.277 [kCFStreamSocketSecurityLevelNone] -- host:plus.pop.mail.yahoo.com -- port:110 -- socket:0x7fd412581e70 -- thread:0x7fd411b25c80
+OK hello from popgate-0.8.0.357900 pop109.plus.mail.gq1.yahoo.com
WROTE May 10 07:42:57.296 [kCFStreamSocketSecurityLevelNone] -- host:plus.pop.mail.yahoo.com -- port:110 -- socket:0x7fd412581e70 -- thread:0x7fd411b25c80
CAPA
READ May 10 07:42:58.592 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:plus.smtp.mail.yahoo.com -- port:465 -- socket:0x7fd412286df0 -- thread:0x7fd4122918c0
220 *.smtp.mail.yahoo.com ESMTP ready
READ May 10 07:42:58.597 [kCFStreamSocketSecurityLevelNone] -- host:plus.pop.mail.yahoo.com -- port:110 -- socket:0x7fd412581e70 -- thread:0x7fd411b25c80
+OK CAPA list follows
IMPLEMENTATION popgate-0.8.0.357900
XOIP
EXPIRE-NEVER
PIPELINING
RESP-CODES
TOP
UIDL
USER
SASL LOGIN PLAIN
STLS
WROTE May 10 07:42:58.612 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:plus.smtp.mail.yahoo.com -- port:465 -- socket:0x7fd412286df0 -- thread:0x7fd4122918c0
EHLO [192.168.0.3]
WROTE May 10 07:42:58.618 [kCFStreamSocketSecurityLevelNone] -- host:plus.pop.mail.yahoo.com -- port:110 -- socket:0x7fd412581e70 -- thread:0x7fd411b25c80
AUTH PLAIN
READ May 10 07:42:58.662 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:plus.smtp.mail.yahoo.com -- port:465 -- socket:0x7fd412286df0 -- thread:0x7fd4122918c0
250-*.smtp.mail.yahoo.com
250-PIPELINING
250-SIZE 41697280
250-8 BITMIME
250 AUTH PLAIN LOGIN XYMCOOKIE
READ May 10 07:42:58.667 [kCFStreamSocketSecurityLevelNone] -- host:plus.pop.mail.yahoo.com -- port:110 -- socket:0x7fd412581e70 -- thread:0x7fd411b25c80
+
WROTE May 10 07:42:58.669 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:plus.smtp.mail.yahoo.com -- port:465 -- socket:0x7fd412286df0 -- thread:0x7fd4122918c0
QUIT
WROTE May 10 07:42:58.689 [kCFStreamSocketSecurityLevelNone] -- host:plus.pop.mail.yahoo.com -- port:110 -- socket:0x7fd412581e70 -- thread:0x7fd411b25c80
READ May 10 07:42:58.729 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:p04-imap.mail.me.com -- port:993 -- socket:0x7fd4138283a0 -- thread:0x7fd41380c770
* OK [CAPABILITY nk11p00mm-iscream005 1P45 XAPPLEPUSHSERVICE IMAP4 IMAP4rev1 SASL-IR AUTH=ATOKEN AUTH=PLAIN] iSCREAM ready to rumble (1P45:346) nk11p00mm-iscream005
WROTE May 10 07:42:58.737 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:p04-imap.mail.me.com -- port:993 -- socket:0x7fd4138283a0 -- thread:0x7fd4122f9cf0
1.39 AUTHENTICATE ATOKEN MTg4NTM1OAAxODg1MzU4AEFRQUFBQUJSakFJclRPZXVZRjNrSWZyMW05bVpLcTFjZnA3eVgrRT0=
READ May 10 07:42:58.782 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:smtp.mail.yahoo.com -- port:465 -- socket:0x7fd41382fb70 -- thread:0x7fd4122dbe60
220 smtp.mail.yahoo.com ESMTP ready
WROTE May 10 07:42:58.803 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:smtp.mail.yahoo.com -- port:465 -- socket:0x7fd41382fb70 -- thread:0x7fd4122dbe60
EHLO [192.168.0.3]
READ May 10 07:42:58.826 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:p04-imap.mail.me.com -- port:993 -- socket:0x7fd4138283a0 -- thread:0x7fd4122f9cf0
1.39 OK [CAPABILITY XAPPLEPUSHSERVICE IMAP4 IMAP4rev1 ACL QUOTA LITERAL+ NAMESPACE UIDPLUS CHILDREN BINARY UNSELECT SORT CATENATE URLAUTH LANGUAGE ESEARCH ESORT THREAD=ORDEREDSUBJECT THREAD=REFERENCES CONDSTORE ENABLE CONTEXT=SEARCH CONTEXT=SORT WITHIN SASL-IR SEARCHRES XSENDER X-NETSCAPE XSERVERINFO X-SUN-SORT ANNOTATE-EXPERIMENT-1 X-UNAUTHENTICATE X-SUN-IMAP X-ANNOTATEMORE XUM1 ID IDLE] User karmey57 logged in
WROTE May 10 07:42:58.835 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:p04-imap.mail.me.com -- port:993 -- socket:0x7fd4138283a0 -- thread:0x7fd4125de2e0
2.39 ID ("name" "Mac OS X Mail" "version" "6.3 (1503)" "os" "Mac OS X" "os-version" "10.8.3 (12D78)" "vendor" "Apple Inc.")
READ May 10 07:42:58.853 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:smtp.mail.yahoo.com -- port:465 -- socket:0x7fd41382fb70 -- thread:0x7fd4122dbe60
250-smtp.mail.yahoo.com
250-PIPELINING
250-SIZE 41697280
250-8 BITMIME
250 AUTH PLAIN LOGIN XYMCOOKIE
WROTE May 10 07:42:58.866 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:smtp.mail.yahoo.com -- port:465 -- socket:0x7fd41382fb70 -- thread:0x7fd4122dbe60
AUTH PLAIN ****************************
READ May 10 07:42:58.901 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:p04-imap.mail.me.com -- port:993 -- socket:0x7fd4138283a0 -- thread:0x7fd4125de2e0
* ID NIL
2.39 OK Completed
WROTE May 10 07:42:58.909 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:p04-imap.mail.me.com -- port:993 -- socket:0x7fd4138283a0 -- thread:0x7fd4122f9cf0
3.39 LIST "" ""
READ May 10 07:42:58.973 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:p04-imap.mail.me.com -- port:993 -- socket:0x7fd4138283a0 -- thread:0x7fd4122f9cf0
* LIST (\Noselect) "/" ""
3.39 OK Completed
WROTE May 10 07:42:58.989 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:p04-imap.mail.me.com -- port:993 -- socket:0x7fd4138283a0 -- thread:0x7fd4122f0570
4.39 LOGOUT
READ May 10 07:42:59.001 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:smtp.mail.yahoo.com -- port:465 -- socket:0x7fd41382fb70 -- thread:0x7fd4122dbe60
235 2.0.0 OK
WROTE May 10 07:42:59.015 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:smtp.mail.yahoo.com -- port:465 -- socket:0x7fd41382fb70 -- thread:0x7fd4122dbe60
QUIT
READ May 10 07:42:59.059 [kCFStreamSocketSecurityLevelNone] -- host:plus.pop.mail.yahoo.com -- port:110 -- socket:0x7fd412581e70 -- thread:0x7fd411b25c80
+OK maildrop ready, 28 messages (705314 octets) (5969772)
WROTE May 10 07:42:59.068 [kCFStreamSocketSecurityLevelNone] -- host:plus.pop.mail.yahoo.com -- port:110 -- socket:0x7fd412581e70 -- thread:0x7fd411b25c80
QUIT
READ May 10 07:42:59.222 [kCFStreamSocketSecurityLevelNone] -- host:plus.pop.mail.yahoo.com -- port:110 -- socket:0x7fd412581e70 -- thread:0x7fd411b25c80
+OK server signing off.

HT4972 I attempted to install the iOS 5 software onto my iPhone 4 several times a few months ago. Each time the download timed out at about 3.75 hours. Any suggestions on how to complete the update?

I attempted to install the iOS 5 software onto my iPhone 4 several times a few months ago. Each time the download timed out at about 3.75 hours. Any suggestions on how to complete the update?

See... Updating to iOS 5
http://support.apple.com/kb/HT4972
If you are using windows...
Temporarily disable your firewall and antivirus software and try again...
See here for Connection Issues
http://support.apple.com/kb/TS1379
From Here
http://www.apple.com/support/itunes/troubleshooting/

Sunce i upgraded my MBP Retina, it became slower than before when i shutdown. Now, it take about 25 seconds to go off while before was about 5 or 6 seconds. any suggestion?

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