Suport issues

hi,
what r the type of issues we will get in bdc,scripts,smartforms,ale and idocs.

Hi Radha krishna,
In fact we can't dispose this information, but any way i would like to inform you. In support project we will get the tickets which are raised by user. Based on the domain and based on the problem those tickets will be solved by corresponding team. Suppose user raised one ticket then decide whether it is related functional issue or technical issue. Based on that we can solve.
Hope this helps you. Reply for queries, shall post the updates.
Regards. 
Kumar.

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       trace("User Joined Room");
       break;
      case UserEvent.USER_REMOVE:
       trace("User Left Room");
       break;
    function endCall(e:TimerEvent)
    disconnectCall();
    function stoppedHandler(e:StreamEvent):void
    trace("Publisher Stopped >>>>>  THIS TRACE STATEMENT NEVER FIRES");
    _audioPublisher.removeEventListener(StreamEvent.STREAM_DELETE, stoppedHandler);
    _audioPublisher.close();
    _session.logout();
    Flash Output
    Wed Jun 8 21:44:33 GMT-0400 2011    LCCS SDK Version : 1.4.0    Player Version : WIN 10,1,52,14
    21:44:33 GMT-0400    requestInfo https://collaboration.adobelivecycle.com/*******/room01?uk=Zzp0ZXN0dXNlcjo=&mode=xml&x=0.7 039433768950403
    21:44:33 GMT-0400    #TicketService# ticket received: yv02i0c04c6o
    21:44:33 GMT-0400    Getting FMS at https://na2.collaboration.adobelivecycle.com/fms?ticket=yv02i0c04c6o&proto=rtmfp, attempt #1/3
    21:44:34 GMT-0400    result: <fms>
      <origin>fms1.acrobat.com</origin>
      <proto_ports>rtmfp:1935,rtmps:443</proto_ports>
      <retry_attempts>2</retry_attempts>
    </fms>
    21:44:34 GMT-0400    protocols: [object ProtocolPortPair]
    21:44:34 GMT-0400    [attempt 1 of 2] Connecting to 0/0: rtmfp://fms1.acrobat.com/cocomo/na2-sdk-d2039e98-9464-49e6-a616-ccd8befa7917/room01 #startProtosConnect#
    21:44:34 GMT-0400    tempNetStatusHandler 0/1,NetConnection.Connect.Success
    21:44:34 GMT-0400    isTunneling? false
    21:44:34 GMT-0400    is using RTMPS? false
    21:44:34 GMT-0400    RECEIVED LOGIN AT SESSION
    21:44:34 GMT-0400      .user descriptor from server [object]
    21:44:34 GMT-0400        \\
    21:44:34 GMT-0400        .displayName [string]= testuser
    21:44:34 GMT-0400        .role [number]= 50
    21:44:34 GMT-0400        .userID [string]= GUEST-E953F98B-CFF0-4377-B455-481F770AE5D2
    21:44:34 GMT-0400        .affiliation [number]= 5
    21:44:34 GMT-0400    RECEIVENODES UserManager
    21:44:34 GMT-0400    receiveAllSynchData UserManager
    21:44:34 GMT-0400    RECEIVENODES FileManager
    21:44:34 GMT-0400    receiveAllSynchData FileManager
    21:44:34 GMT-0400    checkManagerSync:[object FileManager]
    21:44:34 GMT-0400    RECEIVENODES AVManager
    21:44:34 GMT-0400    receiveAllSynchData AVManager
    21:44:34 GMT-0400    checkManagerSync:[object StreamManager]
    21:44:34 GMT-0400    RECEIVENODES RoomManager
    21:44:34 GMT-0400    receiveAllSynchData RoomManager
    21:44:34 GMT-0400    checkManagerSync:[object RoomManager]
    21:44:34 GMT-0400    checkManagerSync:[object UserManager]
    21:44:34 GMT-0400    mainNetStatusHandler: NetStream.Connect.Success
    Stop the publisher >>>>> THIS TRACE STATEMENT DISPLAYS
    NOTHING TRACES BEYOND THIS POINT AND LCCS ROOM CONSOLE SHOWS USER IS STILL PUBLISHING

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