Surface Pro 3 - Battery not detected

1) After booting the system with the power adapter connected, Hold Down the power button until the unit powers itself off. (Do not swipe down.)
2) Disconnect the power adapter from the unit.
3) Press and hold the Power Button (wait for a depleted system battery icon full screen)
4) Re-connect the power adapter to the unit.
5) Press and hold the volume up and Power button for 15 seconds. (the unit keyboard will light up then power down if you hold it the full 15 seconds.)
6) Press and hold the volume up and power button until the keyboard lights up (about 5 seconds)
7) If the system/bios menu appears, select exit and restart
8) Battery (should be) present and charging.

My company is starting to adopt the Surface Pro 3 and 2 of them have begun to show "No Battery Detected". I've tried the Microsoft Troubleshooting and no luck there.
Any Spiceheads deal with Surface Pro 3 and solve this issue?
This topic first appeared in the Spiceworks Community

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short of doing a SMC reset, you maybe at their mercy.
resetting the SMC http://support.apple.com/kb/ht3964
You can try yourself running the Apple Hardware Test- and see if it generates any error codes. Post the results
AHT http://support.apple.com/kb/HT1509

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Since you have tried the SMC reset, I suggest that you make an appointment at an Apple store genius bar. The evaluation will be free regardless of warranty status.
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Surface Pro 3 - Battery not detected

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