Surveys with Opportunities

Hello,
We are sending out a survey to the contact person when an opportunity has been closed and saved. The survey is sent as a URL within an email and a smartform is used to generate this email.
The URL opens up the survey correctly and the answers are saved within CRM (4.0 SP 9) as well. However, this survey doesn't seem to get linked to the opportunity and does not have the partner data for BW extraction as well.
We have implemented the OSS note 700317 but without luck.
As of now, we are using the standard PBO (CRM_SVY_EXAMPLE_DYNAMIC_PBO) and PAI (CRM_SVY_OPPORT_PAI) functions for the opportunities and I was wondering if we need to customize these in any way.
Any help would be greatly appreciated.
Thanks,
Rohini.

I was able to resolve this issue, in case someone faces the same, here it goes -
1. Since the link to the survey was sent in a custom email (implemented using smartforms), the standard PAI method was unable to retrieve the transaction GUID from the Interaction Layer which was one reason why this wasn't working.
The workaround was to append the transaction GUID as a request parameter within the survey URL in the smartform. Once the survey was answered, this GUID was read within a custom PAI method so that the rest of the standard code had the correct reference to the transaction.
2. Another reason why the transaction was not updated with the survey data was since it wasn't being committed. Once the function CRM_ORDER_SAVE was called at the end of the custom PAI, the survey responses were linked to the transaction.
Regards,
Rohini.

Similar Messages

Linking Surveys with Leads and Opportunities

Hi,
We have a survey associated with each lead and opportunity i.e when creating either a lead or an opportunity there is a tab on the GUI in which we can fill up the survey when creating the lead/Opportunity and then save the transaction. The survey goes to a different Infoprovider and leads and opportunity to their respectice Infoproviders.
We now want to link the survey answers to lead and opportunities. I tried infosets and there doesn't seem to be any linkage between these two . Any ideas or has anyone linked surveys to leads and survey to opportunities. Fyi we are on CRM 4.0 and BW 3.5
Thanks.

The CRM Surveys are fed into the cube 0WS_C01. If you have set the correct setting in the transaction CRM_SURVEY_SUITE, the survey results are extracted to the datasource 0SVY_DATA_1. Through the appropriate GUIDs the answers to the survey from the table CRM_SVY_ANSW (do not exactly remember the name) can be linked to the header GUID in CRMD_ORDERADM_H. (May be through the link table CRMD_LINK)
Doniv

Question about WLAN Site Surveys with 802.11n APs - 1142s

I do site surveys a little differently that everyone else nowadays, I believe. In the past, I used an autonomous 1230 or 1240, but now I use a lightweight 1142. I configure a port in a room to be on the AP VLAN and I connect my 1142 to the port and hang it where I want - it then gets on the controller and start broadcasting just like the finished product will. This works well except for the time it takes me to configure a port on the switch and the bootup time for the AP. I'm one of the Networks Architects on a campus of almost 200 buildings, so I have access to all the routers and switches and can configure anything I need while onsite.
Now I want to have someone else (in-house) to do our surveys - but this person(s) does not have access to switches and routers, and that won't ever change.
I tried configuring a lightweight 1142 in HREAP mode to handoff to this person, but it appears the power and channel settings don't stick on the 5 GHz side.
Scrapping that idea, I now have to build out an autonomous 1142 for site surveying. I missed out on this step because I went from buying 1242s (can jump between lightweight and autonomous) to 1142s (which didn't have an autonomous image at that time, I believe). This is why I started surveying with lightweight 1142s.
I'm curious if anyone has gone through the configuration of an autonomous 1142 and wouldn't mind sharing their "lessons learned". I haven't seen a matrix of features that are supported/not supported on 1142s when configured for lightweight vs. autonomous.
I currently aim for designing around the 5 GHz radios set to 10 dBm, 20% cell overlap. I also turn on 40 MHz channels in 5 GHz range. This usually ends up with an AP in every other or every third classroom, depending on how old the building is and how many times it has been renovated. I can't "just throw APs out there" since each building is different - some are thin concrete block, some are poured cement, and some are block with metal mesh and stucco. Those usually end up with on AP per classroom.
Does anyone have a matrix on what can and cannot be turned on in an autonomous AP? I would like to get my config as close to the lightweight scenario we deploy for all of our production WLANs.

There is no matrix as to what you're asking for. I've done conversions and configurations of AP's from Lightweight to Autonomous and vice-versa. The configuration of the autonomous AP can be identical to the Lightweight AP from a client perspective.
My current setup has 3 SSID's (VoIP, Data, and Guest) on the autonomous AP. Couple things I do:
1. PoE powered AP through a Tessco power pack.
2. VLANs have to be enabled on the AP (1 for each SSID)
3. The SSID's will have to be created and each AP mapped to a VLAN
4. The SSID's will be need to be enabled on both radios if desired.
The easiest way to configure the AP is to power it with either the power cord.
Console into the AP and let it boot. Assign an IP address to the BVI 1 interface.
Assign an IP address on the wired NIC of our laptop and plug an ethernet cable into the AP's ethernet port.
Configure the AP as listed above via the web gui.
This is by no means a complete answer, but your questions were all over the map.
Regards,
Jerry

Is it possible to create a customized survey with our organizations logo at the top?

Is it possible to create a customized survey with our organizations logo at the top? I'm trying to create a survey for our members but instead of using a template we would like to use something simple with our logo included at the top.

Just create a blank form and click Add Header at the top of the form page:

External surveys with Sales documents or Activities

As part of the 1408 release, SAP has provided the capability to create an external survey for tickets (by using customer satisfaction surveys with email notifications). Is there a similar functionality for Sales documents or Activities?

As part of the 1408 release, SAP has provided the capability to create an external survey for tickets (by using customer satisfaction surveys with email notifications). Is there a similar functionality for Sales documents or Activities?

Site Survey with 7920 phone

I have a multiple 7920 phone and multiple AP in my environment. Some of the phones are hardware version 2 and others are version 1.
When I do a site survey with 2 phones at the same exact spot I see diffrefnt signal strengths with each phone. both of the phones are set to the same transmit power and both phones are associated with the same AP. If I hold both phones togather and walk arount both phone will show huge diffences in signal strength. I would expect to see some minor diffrences but usualy the diffrence is 10 or more.
any thoughts?

RSSI is a relative # and the 7920 averages the last 5 scans. Depending on the scan times these could be different and will almost never be indentical.
Also ensure these are both running 1.08 firmware.
There are only minor tooling differences in rev2 hardware.

Surveys with ZCM

Hi!
Is there a chance to make a survey to all connected users for a
"electronic inventory" - they should get their inventory presented on a
web site and they had to put in their correct location, room nr, name
etc. Is there a way to get such a survey run with ZCM? I have in mind
that this should be possible, or am i wrong?
best regards,
Holger

Shaun Pond schrieb:
> Holger,
>
> do you mean this? http://www.novell.com/documentation/...a/ba5mfvo.html
>
Hi!
Yes, this is what i ment! And i dont need Asset Management for this,
ZCM10 Standard will do, right?
Holger

Airmagnet Planning Software vs. Traditional Survey with AP

Greetings all - would like someone to share their experiences; Our company is considering some new purchases with regards to survey kits. It has been suggested that we do not need a Survey AP for our kits, since Airmagnet planning software should tell us everything we need to know. Needless today, I am skeptical about depending soley on a predictive software to determine this. Anyone have any thoughts or experiences they wish to share? Thanks in advance (note, we will be using this for both 802.11a for voice, as well as 802.11b/g surveying)

I have both Air Magnet and Ekahau. My biggest complaint about Ekahau is that I have to start a survey to see the AP names in the area that I am in. Air Magnet allows me to stand in one spot and view the visible AP's by name, Ekahau is only by MAC address. The Adroid version of the Ekahau only displays AP's by MAC. When there are 150 AP's in the building, I have no idea what AP the software is seeing.
Due to Ekahau only showing me MAC addresses, Unless I'm doing a survey, I find the software to be extremely difficult to be usefull. When looking for a single AP, I have to go lookup the MAC address before I can figure out the signle strength, I hat this. I do like the USB card.
The problem I have with Air Magnet is that the special card does not fit in my new laptop. I'm stuck with lugging around some old laptop just to use Air Magnet. I do have the option to spend more money to buy different cards.
You have to put a real AP up to do the survey. If you don't, you will be back onsite moving them when people complain of coverage issues.
Scape

What will I see when doing site survey with WRT and WRE?

I have just successfully setup with security, my WRE54G to my WRT54GS. It wasnt easy, lots of resets and disabling of security, but I didnt have to set a statis IP (which I am happy about)
However, now that I am searching for a connection on my laptop (wirelessly) I see to available networks but both are with the same name (the name of my original wireless network).
Is this right? If so, this gets confusing as I am not sure which I am connecting too.
Then if I change from one to another, I have to enter in the passphrase, which gets annoying.
Is there anyway to have a differnent name of my Wireless network vs the Wireless Expander?

The RE, as I understand it, just extends the router signal that it is connected to. That is why it is imperative that the setup be EXACTLY the same. In my case, I stupidly put some capital letters in my SSID but didn't put them in when I setup the RE. Took me the longest time to figure that out....That you see two "networks" on site survey is OK. That you can connect to them differently is weird and that you have to enter the security passphrase suggests that you really haven't been successful in setup. So, Dibbler's advice is correct. Make sure the router and RE settings are the same and the firmware is upgraded.
I can't tell what device I am connected to and I really don't care. I just know that the place I was connecting from prior to the RE was far from the router and I would get the "limited connection" warning and no internet. With the RE and closer to my laptop, I always get "excellent" signal and an internet connection. I assume I'm connecting to the RE but it is seamless.
Also, make sure you the supply the MAC address of the router if the RE is v.1. Got that from the full user guide at the Linksys WRE54g product page.
If you really want different SSIDs I think you need to get a bridged access point.
Message Edited by Luckydog on 06-20-2007 06:11 AM
Message Edited by Luckydog on 06-20-2007 06:15 AM

Site Survey with 1142 AP

The older Airespace APs had a site survey mode which was handy for just that. With IOS for the 1142 not being released yet, I was pondering a workaround
I was thinking of configuring an 1142 for HREAP - Authentication Local / switch local and then disconnect it from the network. I am unsure if the AP would bring the radio up if the Ethernet interface was disconnected? Can anyone comment on this?
Thanks!

You can also configure a fallback role for the access point radio. The access point automatically assumes the fallback role when its Ethernet port is disabled or disconnected from the wired LAN. There are two possible fallback roles:
Repeater-When the Ethernet port is disabled, the access point becomes a repeater and associates to a nearby root access point. You do not have to specify a root access point to which the fallback repeater associates; the repeater automatically associates to the root access point that provides the best radio connectivity.
Shutdown-The access point shuts down its radio and disassociates all client devices.

Customer satisfaction survey with Contact center express

dear,
does anyone know how is done to have an IVR so after the agents end with the customer, the customer is transfered to a IVR menu so he can rate the attendance?
regards

Hi Leandro.
It can be done through Cisco Desktop Administrator configuring an action (eg. firward the call to another applycation running a survey) on hangup reference in agent desktop profile.
Please use the following link as reference.
https://supportforums.cisco.com/thread/2028389
HTH
Regards
Carlo
Sent from Cisco Technical Support iPhone App

Site Survey with ap3500i

Hey,
I have a question about sitesurveying with ap3500's
I'm going to deploy a wireless network in a new building, i have a company that normaly does my site surveys.
I normally provide them with some AP's configured with a designated ssid and local power modes set to 50%, however this does not seem possible with the new 3500i's i'm willing to use, for there is no IOS image available for it.
I dont have any network connectivity yet in this new building, so i cannot f.i place them in a separate ap-group and assign a dedicated wlan to them.
Can Anybody think of a viable solution (ASAP) Thanx in advance
Frans verschoor

leolaohoo wrote:We use 1140s for site surveys in our 3502i deployments.Not recommended.
I have the same questions as Thomas. In the thread below I tried to find out any differences between these APs but the consensus was that ClearAir was the only notable difference. The only way the 1140 would be not recommended for a passive survey is if there is differences in the antenna pattern, and active survey if there's a difference in chipset or hardware. So what are the differences?
https://supportforums.cisco.com/message/3398804#3398804

Site survey with dual radio AP

Hello
I would like some opinions on how to perform a site survey when surveying for both 2.4 and 5GHz.
Assume that the installation want good coverage on both 2.4 and 5GHz and that they use dual radio ap. Should I map one radio cell using 5GHz and then just assume that 2,4 will cover the same area and then some? Or should I do two walkabouts, one for each freq band and map them separately? I suppose the correct way would be to measure a cell twice, but time is money...
Does anyone have any experience on roaming between interfaces on the same AP? If I optimize both 2.4 and 5 coverage, then, in theory, the client could need to roam from 5GHz to 2.4 GHz.
Perhaps the best solution would be to identify power settings where signal strength on both 2.4 and 5GHz are equal.

I agree that time is money, but saving on money during the pre-installation phase may cause you more money and more headaches than you bargained for down the road.
I have used to AirMagnet product, and their Surveyor is perfect for what you are doing, but it is pricy.
Regardless, I would do seperate surveys for 5 and 2.4. They are different in their distance and interference.
I had a few times that when I did a survey before we got the AirMagnet software, I just went around with a map and marked down my location and put the signal strength and quality in an excel spreadsheet, and put together a decent looking coverage map with Visio. You can do quite a bit without spending a lot of money, but it takes up a lot of time.
For customers that didn't want to spend the money up front, we just would over engineer the equipment and lower the power settings if needed. It seems easier to justify buying extra AccessPoints than spending money on a survey to the bosses. But I think that a good pre-install survey is absolutely necessary.

Creating online survey with Adobe Muse and BC

Hi,
i want to make a small online survey. I tried to modify the Muse contact form: i added 8 elements to the contact form to answer questions. When i try to upload the page to BC i got an error massage: Interner Fehler: 400 - ungültige Anforderung. (115000) means: Internal mistake: 400, not a valid request 115000.
I guess there are to many field in the contact form. What can I do? Any suggestions?
Thank, Boris

Hi and thanks fort the fast reply. I used the normal widget for the contact form and did add 7 fields for text with sevaral lines. Does this help?
Greetings, Boris

Best practice on creating a managable questionnaire/survey with JSF

Hello all,
As a part of a bigger project we need to build a questionnaire with managable questions. This means that clients can add/modify/delete questions as they wish. The database side is figured out and designed, but what im really thinking is how to collect the answers. The questions are populated from the database and the answers will be given either trough radiobuttons or textfields.
The thing i cant figure out is how to get the the answers of questions to the bean so they can be processed? It cant be said how many questions there will be so creating properties in to the bean beforehand wont work.
We are using jsf,hibernate and icefaces.
Thanks in advance.. this is really bugging me

Shoul have searched the forums a bit better. Solution found at http://forums.sun.com/thread.jspa?forumID=427&threadID=5117301 with some modifications.

Surveys with Opportunities

Similar Messages

Maybe you are looking for