Switch product license from PC to Mac? How-to or is it possible

I am finally switching from my old PC to a new MacBook pro! Only problem is my student-licensed Photoshop CS6 is for PC and not Mac! How can I switch the license to Mac or will I have to buy a whole new product? (I'd rather not buy a whole new product since that is expensive for small-student-budget me) I currently have the student/teacher edition Adobe Photoshop CS6 Extended. I bought this at the beginning of the last school year. Please let me know if it is possible to switch the licensing or if I need to buy a new product! (And if it is possible, then how?)
Thank you so much!!

SOLUTION TO PROBLEM:
(what I did)
1. [Read about it here: Order product | Platform, language swap]
To request a platform or language swap on the same (current) version of a product, do the following:
Register the product that you want to swap. See Adobe Product Registration page.  
Note:If the product you want to swap is an upgrade, you need to register the previous versions too.
Sign in to the Support Portal using your Adobe ID (usually your email address):
North America: www.adobe.com/go/supportportal
UK: www.adobe.com/go/uk_supportportal
France: www.adobe.com/go/fr_supportportal
Germany: www.adobe.com/go/de_supportportal
Japan: www.adobe.com/go/jp_supportportal
Asia/Pacific: www.adobe.com/go/supportportal_ap
Under Get Support, click Orders & Returns. 
From the Choose Issue Type menu, choose Product Exchange or Swap. 
Click Proceed to Online Form. 
In the Submit a Request page, follow the onscreen instructions. 
Click Review Case & Submit. 
You can expect a response within one to two business days. **I DIDN'T WANT TO WAIT FOR A RESPONSE SO I TOOK THE NEXT STEP: CALLING SALES [SEE BELOW]
2. After doing that ^ you can check on your order by calling Adobe Sales at 1-800-833-6687.
The sales person I talked to had a very heavy accent but was extremely helpful and after I gave him my email address for my adobe account he found my request, and finished it up for me. My sales rep canceled my serial number for my Photoshop CS6 and had his supervisor create a serial number for the same product but with Mac licensing. He then shipped to me (for free) a DVD disc set of the Mac licensed product, to arrive in 7-10 business days.
I DID NOT HAVE TO PAY ANYTHING FOR THIS.
I DID NOT HAVE TO SIGN ANYTHING AND FAX IT TO ANYONE.
The customer service rep then sent me a confirmation email with a link to download the new product, again with the new serial number, and instructions on how to install the new product.
The whole cross-grade ordeal took about 20 mins.
Overall, I am EXTREMELY satisfied with Adobe Customer Service for being able to do this for me! It was as easy a process as it could get.
*note: If you are trying to switch from a version of Adobe (any product, say Photoshop for example) that is no longer sold as the current version, you will have to pay to upgrade to the new version, but there will be no fee to cross-grade to a different platform.
Good luck to anyone else with this issue! Hope my instructions were clear!

Similar Messages

  • I have switched from PC to Mac how do i use my windows version  of adobe photoshop CS3 on my MAC?

    i have switched from PC to Mac how do i use my windows version  of adobe photoshop CS3 on my MAC?

    rebel1568,
    All Photoshop versions through CS6 came with platform-specific licenses, either Windows or PC.  You could get a cross-grade of platform swap at a nominal cost but not for older versions, only for whatever Photoshop versions was current at the time.
    CS3 is totally out of the upgrade or cross-grade loop.  You'd have to buy a new license for CS6 Mac or subscribe to Photoshop CC, as Trevor points out.
    Curt Y is correct in that CS2 will not run on current Mac-Intel machines.  You would need a used Mac G5 or G4 with a PowerPC (IBM) CPU, which have been obsolete since mid 2006.
    Of course, you could run your Windows  on your Mac if you installed and ran BootCamp or Parallells.

  • How can I convert my current Photoshop CS5 license from PC to mac?

    I currently have a valid license to Adobe Photoshop CS5 on the Windows.  I've switched over to using a Apple Macbook running OSX Mavericks.  How can I convert my current Photoshop CS5 license from PC to mac?

    You can't. The perpetual licenses are OS specific.

  • Xferring my license from pc to mac

         I have cs6 for pc..however I've made the switch to the dark side, and got myself a macbook pro with a wondrous screen...I would like to transfer my license from pc to mac edition, I know this can be done with current versions however I can't seem to find a number in order to make this happen. any help in the would be appreciated.

    See http://helpx.adobe.com/x-productkb/policy-pricing/order-product-platform-language-swap.htm l

  • Can I transfer my photoshop license from PC to Mac?

    My PC just died and I just bought a Mac. Can I transfer my Student Photoshop CS6 Extended license from PC to Mac?

    Yes. This link will tell you what you need to know:
    Order product | Platform, language swap

  • I recently up grade from pc to mac, how do I download dreamweaver cs6 for mac computer

    I recently up grade from pc to mac, how do I download dreamweaver cs6 for mac computer

    Your CS6 serial number will be platform specific, if your serial number  is for windows they you may need to contact adobe support and request a platform swap
    refer
    Order product | Platform, language swap
    Once it is done, then you can download the product from
    Download CS6 products

  • Switched from Windows to Mac, How do you change genre info

    Hello, like the title says, I switched from Windows to Mac.  I purchased the Mac Mini and when I import my movie files from my external hard drive into iTunes, not all are labeled correctly and in the right genre.  I want to change the genre and add the cover art but iTunes is coming up gray and will not allow me to change.  How can I do this?

    kcuculich wrote:
    Hello, like the title says, I switched from Windows to Mac.  I purchased the Mac Mini and when I import my movie files
    Don't import anything.
    Copy the entire /Music/iTunes/ folder from old comptuer to /Music/ on new computer.
    This is all you need to do to copy iTunes.
    Everything in iTunes will be exactly as it was on other computer.

  • I switched operating systems from PC to MAC what about my CS6?

    Hey -
    I bought photoshop cs6 recently(last fall) and now I have decided to change my operating system from a PC to a MAC how do I switch my program. When I bought the program I told the sales agent that I would be switicing OS soon and she said no problem I wont have to purchase a new version just switch it over. Does anyone know how to do this?

    If you bought the perpetually licensed (non Cloud) version of Photoshop CS6 then the serial number is platform specific. Won't work on a Mac.
    You'll need to obtain a Mac serial number.
    Adobe does offer platform swaps for software but they usually only apply to the current software version
    http://helpx.adobe.com/x-productkb/policy-pricing/order-product-platform-language-swap.htm l
    However since CS6 is the last perpetually licensed version that Adobe will offer (since the CC version is Cloud only) perhaps the platform swap option is still valid for you.
    Suggest you call Adobe to find out.

  • Switch my serial # from PC to MAC

    I have a retail serial number for Production Premium 5.5 for PC. I will be switching to a MAC system in a week. Can I deauthorize my PC serial number and retrieve a MAC serial number?

    Joeorionvega for details on how you can swap from PC to Mac please review Order an Adobe product platform swap or language swap.

  • Transfer License from PC to Mac

    Hi,
    I'm just in the process to switch from Windows to MacOS. I tried my old licenses from Photoshop CS3 on the Mac, but it doesn't work (other like Lightroom which works fine on MacOS).
    What can I do...I would like to give back the PC license and get a MacOS license. But as I do not want to use it on both machines, I didn't like the idea to buy a second copy.
    Although could I run an MacOS Updateversion with a previous Windows license?
    Thanks...Carsten

    I just bought a Win -> Mac crossgrade for Photoshop by phone;
    it took just about 5 minutes and was an easy transaction with
    a pleasant service guy.
    Steps:   
              go to www.adobe.com
                   click on "contact"
                   on next page, click "other phone numbers"
                   call number listied for "licensing, registration web services"
                   told the agent I wanted to crossgrade from CS2 on PC to
                        CS5 on Mac  
                   verified name, address, e-mail address
                   he (evidently) checked licensing/registration
                   he offered full Mac retail package at upgrade price
                        (plus shipping and sales tax)
                   I gave him credit card info
                   within five minutes, I had confirmation e-mail including
                        all the order conf data in a nice oficial-looking PDF
                        complete with Adobe letterhead
    (and while I'm waiting for the package to arrive, I can make use
    of the 30-day trial CS5 for Mac ... )
    Now this is for a cross-grade which means I'm not going to continue
    to use CS2 on the PC and apparently they found all my registration
    data with no trouble, but all in all it was about as easy as these
    things get.
    I don't recall ever using Adobe customer service before, but if this
    is anything like typical, it's a lot better than its reputation.

  • Transfer a Design Standard 5.5 License from Windows to Mac

    We have a dying windows machine that our graphic design employee has been using and has since moved to a Mac.  The problem is the license that I have won't work with the downloaded mac file.  It works on my windows 8 machine with the media but the media is windows only.  When I try it on the Mac it gives me a Not valid for this product error.  I didn't think the licenses were tied to Mac or Windows.  I would like to get the upgrade to 6 on the Mac but would like to see 5.5 working first.  Thanks

    Hi MSirotz,
    For a retail license you can either use it on a MAC machine or a Windows. The same serial number would not work on both the platforms as the serial numbers are OS specific. If you want to use the software on the MAC machine too then you have to purchase another retail license for MAC.
    If you wish to purchase an upgrade to MAC, please refer the policies stated in  the following KB : http://helpx.adobe.com/x-productkb/policy-pricing/order-product-platform-language-swap.htm l

  • I just change form pc to mac, and having trouble to retrieve my music from iTunes in mac, how can i fix it??

    I recently I change from PC to mac and I am having trouble to retrieve my music from iTunes in mac, it shows in PC, but when I tried in mac I cant not see any of my music. What can I do??

    Use Migration assistant
    http://support.apple.com/kb/PH4565

  • Operating system: how to switch CS6, LR from Win to Mac?

    i have bought both cs6 and Lightroom in window environment , recently I plan to switch to Mac system.  Please advice how to proceed with the migration. Thank you

    CS6 for Windows requires a platform swap: Order product | Platform, language swap
    You'll be issued a new Mac serial number and you won't be able to use your Windows serial number any more.
    The serial number for Lightroom is multi-platform. Just download the Mac installer onto your Mac and enter your existing serial number.

  • Switching from Windows to mac, how to get master collection cs5 package for mac instead?

    Purchased Abobe Master Collection CS5 in 2010 and had been using Windows as an operating system since but I'm about to make the switch to OSX. However the download package and serial numbers I purchased are for windows, can I switch to mac download packages and will my serial numbers work for them?
    Thanks,
    Nicholas

    Unfortunately, Creative Suite packages are operating system-specific.  Further, platforem swaps are only supported for the mst recent release which is CS6.  You can read more about the policy thru the link below:
    http://helpx.adobe.com/x-productkb/policy-pricing/order-product-platform-language-swap.htm l

  • How to change Photoshop Elements license from Win to Mac

    In February 2015, I purchased the Photoshop Elements 13 Windows version. I no longer have access to the Windows version and it was uninstalled from the Windows Platform. Can I use the serial number for the Windows version with the Mac version?

    yes.  dl the mac install file and use your current serial number.
    if that fails, Order product | Platform, language swap
    Downloadable installation files available:
    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
    Photoshop Elements:  13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
    Lightroom:  5.7.1| 5 | 4 | 3
    Captivate:  8 | 7 | 6 | 5.5, 5 | 1
    Contribute:  CS5 | CS4, CS3 | 3,2
    FrameMaker:  12, 11, 10, 9, 8, 7.2
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

Maybe you are looking for

  • ITunes Resets my Server

    I have changed ISPs since first downloading iTunes. Now, whenever I open iTunes, it resets my server and I cannot connect to the internet without changing the authetication key. I uninstalled iTunes and tried to re-download but received the following

  • Executing an actionlistener in separate class

    Hi all, This is my first question on the Java forum. Hope I express myself clearly and I hope that someone can help me. I have created two classes (i.e. modified files that I found in Java books) - one which creates the user interface using JFrame (a

  • Http proxy setting for webservice client.

    Hi ! I have set the following option for accessing the webservice through the proxy(webservice outside the firewall). I'm using weblogic v7.0 with sp1. -Dweblogic.webservice.transport.http.proxy.host=xxxx -Dweblogic.webservice.transport.http.proxy.po

  • Needing some advice on Adobe Export PDF, please??!!!

    So I am rying to use Adobe ExportPDF and I keep repeatedly get the same errors that Internet Exlporer has quit working and we are trying to solve the problem.....I am not sure what I am doong wrong - seemed easy enough. Any advice would be greatly ap

  • Renumbering issues and lost data

    I have a folder of photos with jpegs, dng and tif, when I re-name the files I have found that it will give duplicate numbers but with a different suffix, for example, 201.jpg and 201.dng. Is there anyway to stop this? I can see both photos in the Lib