Switching ownership of Muse built site

I'm trying to take over an externally built site for my company that is built in Muse and uploaded through an FTP. Although I have the FTP information the site still won't update. I'm not quite sure what I'm missing or doing wrong. Please help

I am able to connect with the FTP but when I update the files nothing changes on the site when I look at it live.
It's hosted through 1and1 but I do not have the login information and that, I believe, is where I can access the admin panel. So maybe that is something crucial I'll have to track down?
I already tried exporting into Filezilla and dragging my new/updated file to there. Still no change on the production end.
Thanks!

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