Sync != Delete

Sync, by definition, will synchronize the contents of two locations to make them the same. It DOES NOT mean that it will "delete everything on your iphone and copy everything from your computer to your iphone".
Message was edited by: bedub1

I have an iPhone.
I had it synching to iTunes on my Sony computer. My Sony computer is basically dead. I can not boot it up to get what is on there in the iTunes folder onto a new computer. But that is okay. Everything I really need or want is already on my iPhone.
I have now installed iTunes on my Dell computer. I want to sync my iPhone to the Dell computer iTunes but I want everything on the iPhone to go to iTunes.
What do I do? All instructions seem to require the original Sony computer which is not an option. I don't want to lose anything. This includes podcasts from iTunes store, but also audio books and cd music which did not come from the iTunes store.
I'm not worried about losing purchases from the iTunes store, but I don't want to lose my podcasts and audio books.
Any hope for me?
I haven't synced with itunes yet because I am afraid to lose stuff.
Considering that the iPhone actually lets you download new podcasts directlyl from the phone without iTunes, I would think there would be hope for me. But I don't want to try, fail and lose things.

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My iPod 5 will not sync ANY music. All my music was on prior to syncing. The sync deleted all my music. I can now no longer add any music. I have the "sync music" checked. Restoring factory settings did not work. Any thoughts?

All my music was on prior to syncing. The sync deleted all my music. I can now no longer add any music. I have the "sync music" checked. Restoring factory settings did not work. Any thoughts?

When you synced with iTunes It would have tried to replace the music on the iPhone with what is on the computer. which is what happens when you sync with iTunes.
If the songs are purchased you can re-downloaded them Pretty easily. You mentioned that you still see the songs and that you could not play them. Do they have a Cloud symbol next to them? If so this means that you can download them but that they are not on the device.

I download apps directly to my iphone. When I sync with my laptop, how do I avoid having sync delete apps, photos, songs downloaded on my iphone?

I download apps directly to my iphone. When I sync with my laptop, how do I avoid having sync delete apps, photos/vdeos, songs downloaded on my iphone?

If you are syncing to the same computer that you always sync to, and have each of the items in itunes that you want synced then you shouldnt have an issue. The only way you would have an app come off your phone is if you uncheck that app from syncing in th apps location in itunes.

Iphone Sync deleted all contacts on google, Mac Address Book and Itunes

I have my phone synced to my google contacts. I did a sync trying to sync itunes, google and my address book and now everything has been deleted. I created a back up a month ago but when I do a restore from back up, it still does not give me my contacts, some how it is still syncing to google which is now blank. It's weird because the restore even gives me texts and photos I had on the back up date but it won't give me the contacts. I have tried changing the settings on the phone so it won't sync to google, I even changed my password on google hoping this would stop teh sync & allow the backup to show my contacts. I have tried using an iphoen extractor as well but since my phone is not jailbroken I am unable to use the file. I would appreciate any help you can give me.

Sorry, should have given more info-I have an iphone 3G, MacBook Pro, operating system is MAC OS X.
Iphone syncs to google contacts but last sync deleted all of them (google & address book). I do have a back up which I know has all the contacts but when I do the restore, it still is syncing to google so I still don't have any contacts. How do I get my contacts from the backup & prevent the iphone from over riding the back up & syncing to google?

Wifi sync deletes music

Whenever I do a wifi sync on my iPod touch, it will delete all of the music on it. To get it back I have to go to itunes, uncheck "sync music," apply that, then recheck "sync music." However, the weird thing is with my iPhone 4, wifi sync works perfectly.
Anyone else encounter this, or know how to fix the wifi sync problem?
(I've done many resets on the iPod. Also, a sync with the cord works just fine.)

I have the same issue using an iPod Touch 4G running 5.1 and an early 2011 MacBook Pro running 10.7.3. Anytime I let the iPod sync automatically over Wi-fi, the sync deletes all of the music, videos, and podcasts. The weird thing is, when I plug the iPod into my Mac, when I look at the iPod inside of iTunes, it still appears that everything is still on the iPod. It's almost like the sync messes up some type of index file, because it appears that the files are still on the iPod, but the iPod's OS refuses to recognize them.

T|X hot synched to Windows 7. Bluetooth hot sync deleted all info on Palm creating .bin file on PC.

I realize the subject line may be a bit wordy...
I tried installing Palm Desktop on Windows 7 PC with partial success. It appeared the Hot Sync Manager was operating, but the Palm Desktop would not load properly. I tried hot synching using Bluetooth. Hot sync deleted all information on Palm and created .bin file on PC.
Is it possible to retrieve info from .bin file and reinstall on Palm?

Hi and welcome to the HP Support Community.
I have never heard or read about Palm Desktop creating a .bin file from a botched Hotsync. If the Hotsync did not complete and the data is wiped from your handheld, I am not optimistic about restoring the data. Do you not have the data backed up via Hotsync on a different computer?
smkranz
I am a volunteer, and not an HP employee.
Palm OS ∙ webOS ∙ Android

Will itunes erase and sync delete all my pictures on my phone

will itunes erase and sync delete all my pictures on my phone

Sorry mixed my numbers up I was in such a hurry to post the question uploading 8052 but I have 8117

HT201210 I plugged my iphone 3g into my computer to update an app and I lost my address book and photos. How do I get them back. The "sync" deleted one year of information . HELP

I plugged my iphone 3g into my computer to update an app and I lost my address book and photos. How do I get them back. The "sync" deleted one year of information. I'm "technically challenged" ! HELP

Did you create these notes in the iPad notes App ... I assume?
This support article will explain how you can restore from a backup - which is what you have to do in order to have any chance of recovering your note.
How to backup and restore from a backup
http://support.apple.com/kb/HT1766
But you have to remember, that you will lose any of the notes that you have taken since the date of the last backup. If you synced your iPad last week, then you will lose a whole week of current notes - or whatever notes you have created since your last backup. When you restore from a backup - you restore everything in that backup onto the iPad - that was on the iPad on the time and date of the backup.
If you backup every day, then all of your notes should be recoverable from the backup - except for any notes that you took since you last backed up. There is no foolproof way to recover everything once you start taking more notes or creating new documents or whatever that you do in an app unless you are syncing those notes with iCloud and backing up all of the time or unless the app is set to sync with iCloud as you work on the files - like in Pages, Numbers or Keynote - Apple's iWorks apps.
If you decide to restore from an iTunes backup you should turn off at sync before you try restoring because iTunes will want to backup your iPad right away when you plug it in and you will lose your old or last backup.

I have different bookmarks that I want to keep on each computer, will sync delete the bookmarks on one computer and overwrite the bookmarks from the other computer in their place

I have not used sync yet, but I have the gut feeling there is going to be a problem if I do. I have different bookmarks that I want to keep on each computer. Will sync delete the bookmarks on one computer and overwrite the bookmarks from the other computer in their place? So I'm guessing it will erase the bookmarks on the second computer that you set up to sync. Is there a way to merge the bookmarks from each computer into one bookmark library that contains all the bookmarks from both computers, so that I don't lose any bookmarks by syncing?

Hi,
Firefox Sync works by merging all the info in all your computers. It doesn't replace anything. So if you have information A in one device and information B in other device, after setting up Sync you will have information A+B in both devices.
I hope this clarifies the situation.

MobileMe syncing deleted information

I have an iMac, a MacBook, and an iPhone 3G, all sharing a MobileMe account, which I THOUGHT was the greatest thing since sliced bread until I noticed that my contacts all have duplicated information or OLD information which is no longer valid. For example, one of my friends recently moved. While I was having a conversation with him, I opened my contacts and plugged in his new address and phone numbers, making sure to delete the old ones. That was week ago. I just went to call him and discovered that he now has 2 different home numbers (old and new), 2 cell phone numbers (old and new), and 2 different addresses. I can't remember which numbers are the new ones, and I find this quite annoying since I've also learned that this happened with OTHER contacts. It seems I've been sending text messages to old numbers because they're the ones that come up first (which would explain why people are not getting back to me). So, basically, MobileMe is not syncing deleted items, which defeats the purpose of syncing altogether. I'm more likely to edit info on the phone; I never use my address book on my computers unless it's for special occasions. Am I missing something here, or I should I just get rid of the account?

Same problem here - the MobileMe sync never completes. I've checked syncing from my iPhone back to the Me.com web site, and that is fine. So the problem seems to be between my newly-upgraded 10.6 Mac and the MobileMe "cloud."
Best I can tell, the hangup is with calendar sync. Here's what the Console log tells me:
8/29/09 9:20:30 AM com.apple.syncservices.SyncServer[2162] 2009-08-29 09:20:30.085 iCalExternalSync[2183:903] [ICalExternalSync ]The sync server failed to let client iCal pull changes
And the mobilemesync.log says this:
2009-08-29 09:25:20:858|35a2b00|Error|Sync cancelled for dataclass com.apple.Calendars while merging changes in Sync Engine: Session <ISyncConcreteSession: 0x10274b8f0> cancelled. lost connection to SyncServer
Could it just be traffic? That seems unlikely.
I've already tried to "Reset Sync Data" under "Advanced" in the MobileMe Sync preferences - I told the sync to replace everything on my computer with info from MobileMe. That didn't fix the problem.
My last successful sync was right before my upgrade from 10.5.8!
Ideas?
-Barry

Mac mail not syncing deleted messages with iPad email?

I'm very frustrated with the mail sync between my MacBook and my iPad. My Microsoft Exchange (@student.uml.edu) email for school will NOT sync between my Mac and my iPad.
When I delete mail from from Mac mail, it does not delete on my iPad. This has led me to have 3 read emails in my inbox on my MacBook and 45 emails on my iPad. I can't imagine having to keep track of deleting emails from my laptop then again on my iPad thats just silly.
Am I doing something wrong here? Help!

I have the same problem in the opposite direction - I can delete things on my iPad but they don't delete on my MacBook and Mail won't let me delete them. My problem is also with an educational Exchange account. Other accounts sync without problems.

How to sync deleted app same on iTunes same on device in one step ?

Using XP 32bit with iTunes 11.1.3.8 and ios 7.0.4 on ipad 3, when deleting an app and syncing using the usb cord,
I have to do twice, so once in itunes library the other time in device app tab., this to have "aligned" same pc same ipad.
If I do only one of the two steps the deleted app remains still or on device or on iTunes library.
So how to delete and sync the device only with one step (with iTunes 10.6.3 this was possible) ?
If it is called sync it has to do sync or not ?
Thanks

You can also *Transfer purchases from device* to copy all your purchased content into the new library. If you've got media on the phone that wasn't backed up from the old machine then you should probably take a look at this post from Zevoneer for options on moving your data back to a computer.
http://discussions.apple.com/message.jspa?messageID=11657508#11657508
tt2

Multiple problems with syncing deleting media off iPhone

The syncing process on the iPhone is very frustrating.
As all know, with the iPod, if I wanted to put a song I had in iTunes onto my iPod, all I had to do was connect my iPod, click on the song in iTunes, and drag it on to my iPod. Easy. No more. With iPhone, I have to sync in order to move anything.
What's worse, if I delete anything out of my iTunes for any reason, I ultimately have to delete it off of the iPhone as well. Here’s why: as mentioned above, in order to add a song, I have to sync. Let’s say I have my iPhone set up to sync certain playlists only, e.g., “red,” “green,” and “blue.” If I sync my iPhone and let’s say, song “A” is currently on my iPhone in the red playlist, but has been deleted out of iTunes, my iPhone will delete it. If I try to avoid this problem – i.e., I want to keep red the way it is, so I only want to sync green and blue, and thus uncheck red in the “sync selected playlists” section, my red playlist is deleted off of my iPhone altogether. Why?
This is a problem for multiple reasons. For one, my computer is running out of space. Media takes up a lot of space. I would like to be able to delete things off of my computer without having to lose them in order to sync my iPhone (for anything - iTunes, Outlook, etc). Similarly, I can’t import any songs into iPhone without buying them in iTunes on my computer and then syncing, so if I want to both add new songs and retain the songs I already have on my iPhone, I must keep them on my computer.
I've already suffered the consequences. I deleted 40 hours of lectures (which I have on CD) off of my computer once I put them onto my iPhone, and now the iPhone has just wiped them all out as well. Terrific. I’m not about to reimport all those lectures now. It would take hours, and I’ve already done it once. I am very angry that a $600 piece of equipment has a problem that did not exist on my three-year-old iPod.
And other similar syncing issues abound. If I try to tell the iPhone not to sync video with my computer, it DELETES the video off of my phone. Similarly, with photos – if I don’t want it to sync anymore, because I want to keep my photos the way they are on the iPhone, I can't just tell it not to sync photos. If I do that, it deletes them. This makes no sense to me.
If these syncing problems weren't enough, iTunes no longer lets me play songs from my iPhone on my computer. This was never true with my iPod, and I fail to understand how this enhances security issues, since I was already unable to move media from my iPod back onto my computer.
At the moment (it is 4 AM), I am now sitting at my computer re-syncing everything that I hadn't already deleted off my computer. It is incredibly, unbelievably, mind-numbingly frustrating, and I am NOT a person who gets frustrated by technology. Someone please help - I hope that I'm either missing an easy fix or that Apple is going to update the software immediately.

Tap Settings App>General>Reset>Reset Network Settings.
Take to place (Apple Center) that fixed it before and ask them to show you the steps to keep your iPhone working.

Windows 8 Upgrade - add music to iPhone without syncing/deleting

I just upgraded my home computer to Windows 8 and now my iTunes wants to delete everything on my iPhone before I can add music. Is there a way to add music to my iPhone without deleting everything?

You cannot.
Use your backup copy of your computer to put everything back, then sync.

Sync deleted all of my contacts, how can I get them back?

I recently got an iPhone 4s. I synced it to iTunes for the first time to transfer all the music and apps from my iPod touch to my iPhone. In the process all of my contacts, messages, and notes were deleted. I checked for a backup but there hasn't been a backup for my iPhone yet, is there any way I can get my contacts back?

Megan,
It really is very simple.
First of all look in the recycle bin where your songs may still be.
If not, and they're deleted from the computer, and your iPod, there is no way to get them back without using some data recovery software such as PodSalvage.
I was trying to help in another of your posts, why post again?

ITunes trying to sync deleted iBooks?

Forgive me if this post seems in the wrong place because I can't find the right place to ask about syncing iBooks from Mavericks to IOS.
This is hard to explain, ... I had some PDF's and one iBook I deleted from my iPhone and iPad and on my Mac most deleted, but some deleted ones still show up in the Books section of iTunes as books including a purchased book as supposedly available books that can still be sync despite that they shouldn't be there. All the other books and PDF's deleted perfectly fine except the few in the picture.
I've gone over this several times qirh myself making I didn't miss a step. ... I totally emptied the iBooks folder~/Library/Containers/com.apple.BKAgentService/Data/Documents/iBooks/Books. and I've totally deleted all iBooks and PDF's in iBooks on my Mac, iPad and iPhone. I had no bookshelves to deal with using "Edit" and "Delete" per each device I have.
I even TOTALLY wiped out and reinstalled iTunes using CleanApp and selected nearly as many files and folders in the process including those not advised to.
Again, I've enclosed a picture of what's showing as still there, but if anyone is interested, should I try to resync any of those books seen in this picture back into my iPhone or iPad I do get an error they can't be found as expected because they SHOULD be deleted - they just remain showing as available to sync regardless. I've tried all sorts of ways of unchecking and rechecking, booting rebooting all devices, etc. I just want them totally deleted so this page can look totally clean.
Thanks!

WITH PERSISTANCE I GOT IT!!!
From my experiment above being partially successful, I learned that somehow the book "information" is somehow stored in Library.itl What I DIDN'T do before I returned to the latest and greatest iTunes Library.itl file from the old was to SAVE my deletions and totally closeout the old one before going forward in time to today and that did it!
No lost music, ringtones, etc. Just the deleted books got deleted!
In summary for those who run into the same problem I have ...
1) Let Time Machine make a new backup to insure you have the latest files in place to date.
2) Using Time Machine, go back in time to sometime before Mavericks first came out and restore iTunes to the Desktop. (It won't overwrite the current version because you're not allowed.)
3) Using Time Machine, go back in time to the same date you pulled your old iTunes from and restore the Library.itl file into it's current location. It will overwrite the newest one, but don't worry.
4) Open up iTunes and you'll see the books folder is back in the sidebar. Delete the errant books and PDF's close out iTunes completely to keep the changes.
5) Delete the old iTunes you used and open the current iTunes for Mavericks. It will notice the Library.itl file needs updating and the books folder will still be visible in the sidebar. Click on the books folder for the message saying the books have moved and then click the "OK" button.
6) Close iTunes.
7) Using Time Machine, go back to the LATEST and NEWEST Library.itl file you made with your backup I suggested to be made in step one and restore it.
8) Open up iTunes and all your current music, etc. is back. Verify with iPhone or iPad that there are no books "deleted books" to sync.
9) DONE!!!
Whew! Tolerating it since January. Been working on this all night.

Sync != Delete

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