Sync Issue with iPhone Contacts and Entourage Contacts

Curious, when I update my contacts from my iPhone 3G I would expect both Entourage Contacts and my MacBook Pro address book to eventually become fully sync'd.
This is not the case...for example I have added a photo to one contact numerous times and it does eventually update my address book contact but at some point this photo is removed. I have sync services enabled in both Entourage and System Preferences but can't figure out where the conflict exists. I have a suspicion that it is Entourage since this - as of yet - has no idea what a MobileMe cloud is.
Any thoughts?
Thanks!

I am having some of the same issues and I think you are right about Entourage. Here is what I did for a temporary fix. I did a export, address archive from my address book, then I imported it back into my address book, overwriting my address in my address book, I now have 217 contacts in both my address book and iPhone. Apple has some issues with syncing and they need to get this fixed.

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Sync issues with iPhone 6 and "other" storage

I have been having multiple problems with syncing music on my iPhone 6. In short some of the music and album art aren't synching even though they are checked.
I did some research and decided to follow the advice below from other users:
• Uncheck “sync music” in iTunes
• On phone, Delete all Music (General > Usage > Manage Storage)
• Re-check “sync music”
• Sync
The problem is once I unchecked the "sync music", it deleted all the music on my phone, but the actual space it was taking up is now in the "other" storage on the summary screen in iTunes. Now my "other" storage is over 81GB. I checked the Usage on my phone and even though there are no music files it is still showing I'm using this 81GB as used. When I go to "manage storage" I can't find this amount anywhere.
I figured if I re-checked "sync music" that would fix it, but instead iTunes tells me I can't sync because I'm over capacity.
So now I'm stuck because I can't sync but I also can't figure out how to get rid of the ghost storage.

Hey armoe12,
Thanks for the question. Based on the information you have provided, it sounds like you have a very large quantity of “Other” disk usage when syncing your device with iTunes. The following resource should help you resolve this issue. Please be sure to follow each step, including the final step of restoring your device if needed:
iOS: "Not enough free space" alert when trying to sync
http://support.apple.com/kb/ts1503
Thanks,
Matt M.

Updates and syncing issues with iPhone 4 and MacBook

Tried to sync my iPhone 4 to computer, says "could not be synced because the sync session failed to start." I have a MacBook with OS X 10.6.8; iTunes update 11.1.3; and iPhone IOS 7.0.4. Can someone please give me some direction?

Hi bikeski1234,
Welcome to the Support Communities!
As a first step, I would suggest quitting your open apps:
iOS: Force an app to close
http://support.apple.com/kb/ht5137
Then sign out of iTunes:
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/HT1311?viewlocale=en_US
Restart and/or reset the device:
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
Then try syncing again …
Cheers,
- Judy

Sync issues with iPhone 6 Plus and iTunes

I'm having issues with syncing my iPhone and iTunes.
I am running: Mavericks 10.9.3 | iTunes 11.4 | iOS 8.0.2
Every time I try to sync my iPhone 6 Plus with iTunes, the sync process gets stuck on step 5 of 5 (waiting for changes to be applied). The longest this has occurred for is 2hrs. After this time I have stopped the sync and ejected my iPhone.
I had another issue with my phone when playing music. When going to play music, I was given the error message saying that the song could not be found. I connected my iPhone to iTunes and went to the tab in summery page, 'on this iPhone'. I found the song and could see that next to the song was a small what looked like dotted grey circle. After Googling this, I found a video saying that if i was to remove all my music and then add it again, this should fix the problem with this song. I did this and this was when the issue occurred again.
I unticked the option to remove all music but the sync did not finish. So I cancelled the sync, ejected my iPhone and tried again. This time, the summery page of my iPhone said there was no music on my iPhone and the 'on this iPhone' tab, this all so said there was no music however, my music was still on my iPhone including the song that would not play. All played ok.
I have read lots in the Apple forums about lost of difference reason this may be happening. Things like bugs in iOS 8, app updates being transferred during the sync process, the latest iTunes version has bugs and even a dodgy USB cable could cause it. My iPod running iOS 5 syncs all ok but I get this problem as well on my iPad Air.
I all so had this issue with my old iPhone 4S. The problem occurred when running iOS 7 and 8 on the 4S. When I had it on the 4S, I did a restore of the 4S 4 times and thought I had found the issue down too a dodgy app. However, now that it has happened on my new iPhone and still not using that app, could this be an issue with my Mac/iTunes?
I am in contact with Apple Care, but this is such a long process.
So if anybody could please offer any advice on this or steps to try to maybe solve the issue, it would be really helpful. Or if anybody is experiencing the same problem, it would be good to know its not just my devices and Mac producing this sync problem.
I will update my post with any information provided by Apple Care as and when I get it.
Thanks for reading and thanks for your time.
Mark.

Hi,
Just wanted to updated my original post and give some more information on this issue that I'm having with my iOS devices running iOS 8.0.2 and iTunes 11.4.
Firstly I just want to updated my details about what version of Mavericks I'm running. I'm running 10.9.5 - I put the wrong version down in my original post.
So over the last week, I have had a few phone calls with Apple Care an am dealing with a senior technical advisor about this issue.
I have been given some instructions that I am currently working through to see if it solves the sync issue with iTunes and my iOS devices.
The Apple Care advisor has pointed out that a iTunes version issue with music that I have ripped to iTunes and the current iTunes version could be what is causing the problem. For example, every song that I have purchased from iTunes since having an account, I was told are all exactly the same the same when it comes down the to data/information about that track/album that iTunes stores with the music but when it comes to music that I have added to iTunes myself from a CD, this was added and encoded with the version of iTunes that was running at the time of adding the music. So going through all the music that I added to iTunes over the last 10 years, you can imaging that there was lots of mixed version of iTunes linked to lots of different music.
At the moment, I'm having to go through all my music and find any that I have added and create a new ACC version of that music and delete the old version. However, due to the amount of music that I have, this is going to take a long time. When I was on the phone to the Apple Care advisor, we did several albums as a test and they all synced over to my iPhone. This may just have been luck though at that time.
Now, I'm not saying that this will solve the problem that I have with the sync issue but I am going to try it and see how I get on. The only down side to this fix as far as I can see at the moment, is that when it's all done, I think I will have to fully restore all my iOS devices to get music on to them.
I will of course updated this topic when I have got through all my music and tried to sync my iOS devices.
Thank you all for your comments.

Sync Issues with iPhone 4/4S? I think I've found the problem.

Hello all!
I and quite a few others here have had syncing issues with our iPhone 4, and I think I've found a solution. I use an application called iToner 2 to create my ringtones, and after deleting all my iToner 2 created ringtones, I have no more sync issues.
If you are using any type of application that is designed to work with the iPhone and iTunes, I would suggest you not use it until it gets updated to work with iTunes 10.5 and iOS5.
I hope this helps.
Mike.

solved in store

HT4528 Is there a fix for calendar sync issues between iPhone 4S and Outlook?

My boss has an iPhone 4S running iOS 6.0.1 and a Microsoft Exchange 2003 email account and has consisent sync issues with her calendar. The problem only seems to come up with calendar invitations. Usually, when people send her calendar invitations the events get added to her Outlook calendar on her PC but not on her iPhone. More recently she also sent out invitations through Outlook that also didn't appear on her phone. She has also accepted invitations on her phone that did not appear on her PC. The problem seems to have gotten worse more recently.
Does anyone know of a way to fix this? I tried deleting the calendar through the phone's settings and re-installed it but it didn't solve the issue.

There was a reported issue with Exchange and iOS with re-occuring meeting invites. Not only did it cause issues on the device, but on the Exchange server side it created huge logs and high utilization on the CAS. This was an issue on iOS 6.0.x - 6.1.3 (at which time it has been fixed from 6.1.3 on). This was attributed to the iOS version and happened on all devices (not just the 4s).
I am not sure if this is what your employee is experiencing or not - but this is one that we had, and we asked all running iOS 6 to upgrade to the most current release (oddly enough, we did not see this in iOS 5.x devices).

IOS 7.1.2 sync issue with iPhone 5 iTunes 11.2.2.3 windows 7

Unable to sync content with iPhone 5 after upgraded to iOS 7.1.2 running iTunes 11.2.2.3 on Windows 7. Photo albums are messed up initially, then re-sync a few times and ended up with iTunes summary tab status showing capacity usage as only "Other". All boxes under Option section are unchecked. Please help if anyone has the same problem and resolved.
Thank you.

what doe you mean you tried "basically everthing?" Did you follow http://support.apple.com/kb/ts1538?

Sync issue with Outlook: Notes and Contacts ok - Calendar stopped syncing

Greetings,
Syncing (via USB cable) between my iPhone 3GS (3.1.2) and Outlook 2003 SP3 (Cal, Contacts, and Notes) has never been an issue until my recent upgrade to iTunes 9.0.2.25. Since then, I noticed that my Calendar was no longer syncing either way. When I hit "Sync", iTunes would indicate that it's going through the motion of syncing calendar but no synchronization of the items take place. Contacts and Notes continue to sync fine. One off behavior is that when I connect my iPhone via USB, I get a pop-up window with "Apple iPhone" header
indicating "Camera connected" with option to pick an app (ie. MS Word) to lauch for this action. Never seen this pop-up. I just cancel out of it.
Few things I did to try to fix the issue, in vain:
1. iTunes->Info->Advanced: forced a "Replace information on this iPhone" - no changes to my calendar
2. iTunes->Edits->Preference->Devices->Reset Sync History - all calendar entries on iPhone are gone
3. "Repair/Reinstall" iTunes by running the install executable
I stopped by the Genius Bar for an appointment related to my battery issue and asked the fellow about my sync issue. He wasn't "aware" of the issue.
Anyone has a suggestion for me to try? Thanks!!!

I tried now several things to resync my data cause it realy s*cks without. I tried to install itunes 9.0.2.25, 9.0.1 and 9.0.0 but nothing helped so far. I also tried to set Outlook 2003 as standard program for mailing (one forum wrote that helps, too) and I tried to find out if something blocks the communication betwen Outlook 2003 and itunes. But nothing could help so far, still no sync.
I find it interesting that when I connect my iphone to my PC an then switch in itunes to the device and the "info" pane where I can setup all my sync data with PIM programs that Outlook still remains there as default synced application. But the subfolder in contacts also the mail accounts that should be synced cannot be seen. The option to force itunes to overwrite the calendar, contacts, notes and mailaccount data on the iphone no matter what can be selected. But when i do the synchronisation all of these options are unmarked again.
Atm I'm thinking of tracing the problem down with Filemon.
Message was edited by: madmaxzwo

Contact sync issues between iphone 4gS and mac address book

I have a miss match on contacts in my address book and on my iphone.
My iphone has 70+ more contacts and syncing does not over-ride the contents of my address book.
I found a link that told me how to clear the address book, dlete contents, cache settings etc etc etc .
All followed and deleted. Hooked my iphone up and synced with iTunes and same issue, more contacts on my phone than on my mac.
Any ideas?
thxs
Simon

i think the issue is with the address book not the phone.
my phone has all i want, i cant get it to overide the data/merge or anything on the mac.

Anyone noted Bluetooth connection issues with iPhone 4s and Ford sync?

My wifes iPhone 4 with IOS 5.0.1 auto connects to Ford Sync at least 75% of the time on first attempt. My new iPhone 4S with IOS 5.0.1 takes 4-5 attempts and rarely if ever connects without multiple attempts. Any one else seeing issues with failed Bluetooth connections with iPhone 4S phones?

Look at the right panel for links to other threads concerning problems with Fords. And it's not just Fords, cars in general. No solutions seem to be given.

8.1 did not fix Bluetooth issue with iPhone 5 and car

8.1 didn't fix my issue with Bluetooth. I can receive calls and play music thru my Mazda CX-9 but I cannot make outgoing calls. My daughter has same issue with her iPhone 5 in her car so it has to be glitch with Apple yet. Please help. I'm so totally frustrated and I'm not eligible for iPhone 6 until January.

I found there is another contact group list as part of the Bluetooth sync menu; altering that took care of the issue.
This is a non-issue.

Sync issues with iPhone & iPad

I couldn't find the answer to this in any other post.
I have been having problems with icloud syncing my computer, iPhone, and iPad. I am really only noticing issues in the calendar and reminders.
I have narrowed it down to the fact that the Mac will upload events and reminders to my devices, but anything I put on my devices does not get synced anywhere else. This is a problem since I enter most of my info on my iPhone and iPad.
I tried turning the calendars on and off on every device. I tried resetting sync services. I saw the post about deleting the calendar prefereces and plist, but I don't have those on my computer.
Nothing has worked! Thanks in advance for everyone's help!

Check to see if calendar events entered on your iPhone and iPad appear on your calendar on icloud.com. If they don't,
go to Settings>Mail,Contacts,Calendars>Default Calendar and be sure you have selected an iCloud calendar as your default and not something else like On My iPhone, a Google calendar, etc. If you haven't, make this change, then add a new event and see if it appears on your calendar on icloud.com now.
If your settings are correct and new events still aren't appearing on icloud.com, add any missing calendar events from your phone to your calendar on icloud.com. Once the calendar on icloud.com is up to date, go to Settings>iCloud, turn Calendars to Off, choose Delete from My iPhone when prompted, then after a minute or so, turn Calendars back to On. Then add a new event on your phone and see if it appears on your calendar on icloud.com now.
For reminders, open the reminders app and tap the icon with three stacked bars on the upper left. Then confirm that you are creating reminders in your iCloud account and not something else such as On My iPhone.

Sync problem with iphone 4 and Outlook 2010 Calendar

See several older post (1 year ago) but not replies to similar question. Anyone solve this bugaboo yet?

Hi there,
I would recommend reviewing the process for syncing Outlook with iTunes. Take a look at the article below for more information.
iOS: Syncing your data with iTunes
http://support.apple.com/kb/HT1386
If you experience issues during that process then you may want to take a look at some of the troubleshooting steps found in the article below.
iPhone, iPad, iPod touch: Troubleshooting contact and calendar syncing via USB on Windows
http://support.apple.com/kb/HT1692
-Griff W.

Calendar sync issues with iPhone 2.2 upgrade

I have an original iPhone which I sync with Outlook 2003 on my PC. After upgrading to the 2.2 firmware for the iPhone, the calendars no longer sync in either direction. Contacts still work perfectly, as do the iTunes libraries. Just as with the 2.0 upgrade, Outlook calendars (without exchange) are messed up, only this time there is no sync at all.
If similar issues are happening to you, please add to this thread and/or report to Apple.

After spending literally hours with AppleCare and on my own, we found that the only way to get the calendar to sync as to create a new Outlook profile, and have that calendar sync. It worked fine, but I was not able to have my legacy calendar. I just moved over my mail, contacts, and tasks (export to PST file from old Outlook profile).
To create a new Outlook profile:
1. Open Control Panel
2. Go to Mail (who knew this existed!!)
3. Choose Show Profiles
4. Click Add
5. Set the box below to "Always Use this Profile" and select your new profile.
You will have a brand new Outlook. Then you can test by putting one item in the new calendar. Set the sync setting in iTunes only to do the calendar, and hopefully this fixes it. You will at least get your last 30 days data this way sync'd back to the PC.
The upgrades played havoc with some people's calendars, and while it is really annoying, I am running again.

Syncing issues with iPhone 4

I have a couple of problems with syncing an iPhone 4 running iOS 5.01 to iTunes on a Windows PC. I also have just set up an iPad 2 linked to the same copy of iTunes.
This seemed to work fairly well when I upgraded to iOS 5 - but now I've gone to 5.01 some strange things have happened. The first was that at the second sync since upgrading iTunes initially didn't recognise the phone and wanted to reset it. I synced via cable and it ran through the setup again as if I'd just upgraded the software but everything seemed to be OK.
However, now when I sync it tells me that 616 of my contacts on the PC will be changed. This may or may not have something to do with the fact that I tried to have a different setting for syncing the contacts on the iPad, and iTunes does not appear to like having different settings for an iPhone and an iPad on the same account.
Everything else syncs OK by cable. However, the iTunes Wi-Fi Sync setting on the iPhone suggests that only apps are synced, though more seems to actually be synced.
So I guess my questions are:
1. Is it possible to control the syncing of contacts so, for example, the computer overrides the phone in cases of conflict?
2. How do you actually control what the iTunes Wi-Fi Sync on the iPhone actually syncs, or displays as being synced?
Alex

Did a bit of research and changed the c states within my BIOS
http://discussions.apple.com/thread.jspa?threadID=2088612&start=30&tstart=0
This gives some more details.
Fingers crossed it's working so far

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