Sync issues, help!

My 5th gen 30 gb ipod has a sync issue. If I delete an itunes song, that is already on my ipod, from my hard drive and try to add any new songs to the ipod, the computer takes the deleted song off my ipod. Make sense? I can't find any default settings that address it.
I use an older sony vaio laptop with windows xp.
Thanks.

If you are using autosync to manage your music on the iPod, the purpose of the autosync is to make the iPod content a mirror image of the content in your iTunes library. In other words, file deleted from main library will be deleted from the iPod on the next autosync. If you wish to stop this from happening, you will have to set your iPod preferences when the iPod is docked to "manually manage" your iPod content.

Similar Messages

Calendar Sync issues - help!

I am not currently using the iCloud due to the duplicates issue. So I hard sync my iPad with my MacBook Pro. All of the information that I enter into my iPad won't transfer to my iCal!!
Why?!

I have been having very similar issues to those described by Imola. The calendar appears to try to load, and a few appointments may show up, but then they will all (or almost all) dissapear. My company uses Exchange 2003.
Occassionally, deleting a large attachement has helped. But not always. Several times in the past, I have exported all my calendar entries as a .csv file, deleted all the calendar entries in Outlook, and then re-imported the .csv file. While this always works to re-populate my calendar, it also strips functionality (like recurring appointments).
This is very frustrating, and results in me havinging to rely on my Blackberry while traveling, when I would like to just trust the data in the iPad. A web search clearly shows that many people have this issue, but I have not yet seen any direct responses from Apple. I hope this is addressed soon.

ITunes-iPhone music syncing issue, HELP PLEASE!

Hi, after having some hardware issues with my iPhone 5, Apple replaced it with a new one.
I restored everything from my iCloud backup with no problem and it downloaded all of my iTunes Store songs on the phone without any issues and as I plugged my phone into my 2010 MacBook Pro to put some new songs to it from a CD I just bought, ALL of the songs that I have on my phone that I bought from the iTunes Store were duplicated as grey 'ready to sync' songs. But they were not syncing. So I deleted all music and videos from my phone (by the way, I always use the Manually manage songs and videos function in all my devices, never did auto-sync) thinking maybe if i drag everything from my computer it'll change, but it won't! Whenever I click on 'sync', the grey songs appear. And the grey songs are only the songs that were bought from the iTunes Store and the songs I used to have on the other iPhone, that are in the iCloud backup. I've tried almost eveything for the past 3 days and finally gave up and decided to ask for help. If anyone can help me i'll be extremely grateful, thanks.
My iPhone 5 is running on iOS 7.0.6 and 11.1.4 on iTunes
ps: Please feel free to ask anything if I didn't explain it too clearly, English is not my main language.

Im unable to assist you with the mac/mail side of the house. If you had outlook then I could assist. My thougts would be...With your phone plugged into iTunes, go to the second tab and confirm that you have contacts checked to sync between your computer/phone...if you don't then it will just transfer all your 0's and 1's to digi land. Contacts and calenders sync with your calender software, iTunes is just the conduit to get it there. I would also recommend that when you get your contacts back on your computer that you create a backup file in case this happens again, then you can just restore it. Hope this all helps.
Good Luck

Syncing issues help!

I had signed up for an iCloud account thinking I can sync over the air. I tried to sync it using a USB cable but it gets stuck at Step 2 of 7 (backing up). I left it for at least 12 hours and it still didn't go past that step. I thought I'd try to sync over wifi and I kept seeing the little arrow circle that indicates it's syncing but again, I left it for hours and the little circle icon kept moving but it didn't finish syncing. I then deleted my iCloud account and disabled wifi syncing and used a usb to sync. When I connected my ipod, it gives me a message that says it couldn't retrieve my information or something like that. In the "Info" tab of itunes, I don't see any of the information under each of the categories as "Sync contacts with," "Sync calendars with," "Sync mail accounts from," etc. I still went ahead and sync but it's still stuck at step 2 of 7.
Please let me know what I should do? Thank you!

Thank you! I did check into the the "iOS: Troubleshooting backup issues in iTunes" link and found that I had too many photos which is why it is taking so long to back up! I saved them onto my computer and then deleted them from my ipod and it backed up very fast! This is probably due to the fact that I didn't sync or back up since Nov. of last year as well. So I'll be sure to do more regular syncs from now on. Thanks again! Happy New Year!

Ical syncing issues, help!

What does this mean when I'm trying to sync up a calendar invitation? The server responded: “403” to operation CalDAVWriteEntityQueueableOperation

Hello, see if there are any clies/fixes here...
https://discussions.apple.com/thread/3922321?start=0&tstart=0
https://discussions.apple.com/thread/2591009?start=30&tstart=0

Iphone5 music syncing issues,help!

I have just got an iphone5 and have registered it and synced it with itunes,i have tried to buy single songs from itunes and sync it from itunes and the songs aren't going on. Any ideas?

Same for me...

IPad syncing issues, please help.

I know this is a long read, I appreciate you taking the time to follow the details to help me figure out what is happening with my iPad.
As a preface, I update the firmware to all my Apple software (including iTunes) and my MacBook OS (Snow Leopard) and my iDevices the day the updates come out, so all these issues occured with the current firmware.
A few weeks ago, I was syncing my iPad earlier to my MacBook via iTunes. The backing up step was going on for about 10 minutes and it only got 1/20 across the status / progress bar. I "X'd" out of that and just synced the rest of it without the backing up step.
Then I disconnected the device and reattached it. I went back and am re-syncing. The backing up step has been going for almost an hour and its only 1/5th across the progress bar. It is moving, but noticeably. If I put my mouse pointer icon on the end of the progress made so far, then come back and look at it 10 minutes later, it has made progress. So, it is backing up, but so incredibly slowly.
Anyone experience this before? Any idea what could be the cause or fix to this?
I left it for several more hours. In fact, I started the syncing around 6 pm, and went to bed around 11. It was only 3/4 to 4/5 done backing up by that point.
I left it overnight, and in the very early morning (6 or 7 am), it had the familiar and comforting "Sync Complete" message.
Still have no idea why it took so fookin long, or it it will happen again next time.
I don't think the problem is the issue pertaining to Zinio disrupting backups, as discussed here: http://imgs.zinio.com/faq/ipad.htm#backup because I already followed those steps.
Now, two nights ago, I updated the firmware. It only took a few minutes. I didn't notice until last night, some of my old movies that I handbrake'd into iTunes were no longer on my iPad. I had to go back into the Time Machine to retrieve them.
I re-synced the iPad. It took about 10 minutes doing step 1, backing up. However, it froze at about 95% complete. I thought it was just going slow again (last time was hours!), so I went to bed. I woke up this morning and it was still frozen. I ejected the iPad from the sidebar window and stopped the sync by clicking the little black "X" in the message window.
I shut down iTunes and restarted my MacBook. I re-synced and it skipped the Step 1, Backing Up and went in to Step 2. It completed the sync moving over the movies, but no photos or music.
I re-synced immediately afterward (after disconnecting and reconnecting the device) and got a message about iTunes not being able to back up my iPad due to another syncing in process. It still synced and this time it moved about 256 photos. Not sure why- maybe I had "Sync recent 1000 events" or something checkmarked in the iTunes Sync window.
I re-synced again immediately afterward (also disconnecting and reconnecting first) and got the same message about iTunes not being able to back up my iPad. It still synced the rest of the sync process, but this time it moved about a dozen songs around. I don't know why I each time I sync it does different things and I get the error messages.
My iPad seems to be giving me issues with syncing, anyone have any idea what is going on or how to resolve it?
Thanks!

1. Some people have reported slow syncing with anything but the iPad's own USB cable (e.g. using a US cable from an iPhone/iPod). Try different cables
2. More work - disable iTunes syncing completely, then re-enable a bit at a time, e.g. one movie at a time, one playlist at a time, one photo album at a time. There are periodic reports of syncing issues caused by a bit of media that's been corrupted, and this (tedious) approach allows you to identify where the problem might be.
3. If that fails, do a clean restore back to factory settings, then progressively re-enable syncing as above.
Hope this helps

Audio Sync issues - PLEASE help

I have created many videos in iMovie '09. I have used the HD setting for them, 1280x720 even though they were shot in SD format. I have uploaded them to YouTube and they all view just fine. They all viewed just fine in Quicktime version 7.6.6, as well.
I have been doing this for years now, since at least 2009, and all video/audio has worked flawlessly together.
My most recent problem (past few months) has been that I am now running Mac OS X version 10.6.8. My iTunes is 10.4 and my Quicktime is now 10.0
And now my audio and video WILL NOT SYNC.
I need help very badly because I have a presentation on Saturday and I need to load a bunch of videos (in the same viewer window) and have those videos play in a loop, one right after the other, while I'm talking to prospective clients.
I put these same movies into Quicktime Player 7 version 7.6.6 and they play just fine, still - I just tested this on my imac and my macbook.
I need these videos to play in my iTunes, but the audio/video sync issues have ruined my video play.
Can someone PLEASE help me remedy this situation. I would be forever grateful. I have casually searched for an answer, repeatedly but I need to remedy this by Friday night.
Thank you so much,
YahYah

What format are you using in iTunes to play them back? Are these the exact same files as the one, you are playing back in Quicktime 7?

Help please... Audio sync issues going from iMovie to iDVD (iLife '09 packa

I've tried technical support, I've tried looking online but nothing seems to have helped, so here's the problem:
I have a video/movie, that is around 58 minutes long, I share it to iDVD and the other media formats from iMovie. The vid has music, transitions, titles, credits, etc... It plays fine in iMovie while I am editing it. The problem comes when I try to export it to another media format and to iDVD.
There's a section that has major audio sync issues that I have no idea how to even begin to fix. There is audio and music from the 55 minute mark that plays over the 27 minute mark for a good 3 minutes of video and audio.
I've tried some of the suggestions I've come across but nothing seems to work. Does anyone have anything that they can offer this very frustrated guy? Please and thank you in advance.

I don't shoot 12 bit audio (ever) so I'm not an expert on fixing it or converting it back to 16 bit audio. I can only report what others on this forum claim to have worked (in some cases with marginal success).
The ones that comes to mind are:
1. video and audio extraction in an attempt to re sync.
2. exporting back to the camera from iMovie and then re-importing as 16 bit.
http://support.apple.com/kb/TA25603?viewlocale=en_US
http://discussions.apple.com/thread.jspa?messageID=8113985
Message was edited by: SDMacuser

Help Audio Sync Issues.

DVD Studio Pro 4.x. Using Quicktimes of :30 each with the DV-NTSC codec.
Created a menu that has 10 categories of commercials. In the "financial" item, when clicked on, it goes the first commercial...the end action is to go to the next commercial and so on. The final commercial in the series returns to the main menu.
All the different categories worked fine except for one in the financial, and I couldn't figure it out, so I took it out. THE KEY-->once I took that spot out, the sync issue cascaded to another piece of video (chapter/track). No matter how many variations of disconnecting files, deleting files all together and re-importing, deleting rendered MPEG and AIFF files worked. Finally I gave up and edited the 9 spots together in Final Cut and created one long spot. Of course, that worked fine. No sync issues... Until my boss asked me to remove one spot from one of the other categories...then the whole sync thing happened again in that other category! ***!?!?!?
Would I be better off squishimatizing the files in Compressor first and bringing them in seperately into DVDSP? I am probably doing something very obvious that I shouldn't be... pppppppplease help me to determine what my idiocy is.

What format are you using in iTunes to play them back? Are these the exact same files as the one, you are playing back in Quicktime 7?

Since up grading to new OS Lion my iPhone iPod and iPad all give me sync issues they load apps , music , books , movies , but refuse photos and the sync ends with an error 50 message most times , yes I have re booted reinstalled new i Tunes help !

Since up grading to the new OS Lion basicly problem free except my iPhone iPod and iPad all give me sync issues they load apps , music , books , movies , but refuse photos and the sync ends with an error 50 message most times , yes I have re booted reinstalled new i Tunes and all my others help ! I have update every thing I can re installed , no other issues apart from Parallels and windows which I have deleted and will reisnstall and up date when I get my discs back moving house so in storage boxes somewhere ? , but who needs Windows ? is any one else suffering , or have any solutions

Hi Ken,
Wow, I've logged into adobe and never seen your response until now.
I need to make the forums more of a daily stop I guess.
Thank you for your response, When I go to the Archives, it states I have none. In addition, previously when I'd tried to move items to the archive, they just disappeared
Currently my desktop is not connecting at all, Everytime I connect, it's states "We have now logged you out" and requests I login again.
I have of course rebooted,
Gone into taskmanager, killed all the relevant threads, tried again to login through the desktop, no luck, I'll have to uninstall it, make sure the threads are killed, then reboot it and then reinstall it, but I've not had the time to do that.
On another note, and just as a point of reference, myself, personally, I hate these "cloud" file repositories (not to be confused with adobe cloud services which I love) but the file repositories themselves imho, are a blackhole of resource usage when one doesn't/isn't using them,
Is there a way we can use it more of a "ftp" sort of thing, when I want to I can put files there? There is no way to "Download" the repository, no way to download the folders.. only individual files and then it takes I think three different steps before the download starts.. I find this very inhibiting. Just an fyi. for what it's worth.
Please, feel free to contact me,
I'm on g+ chat [email protected]

FCP audio sync issue, attempts at fix result in dodgy files - help!

Hello,
I have some Sony EX1 footage here in which 20 out of 500 QT files FCP will play the audio out of sync by either 14 or 19 frames (picture lags) - when shooting no changes were made to settings which were as follows:
1080/25P HQ 16-bit 48Khz
weird thing #1: only FCP will exhibit the out of sync problem, QT or even quickview in the OS X finder will play them back fine ...
weird thing #2: once I export the footage without re-syncing it it will then play fine again in QT/finder and will sync fine in FCP - yay! - no... it will beach ball and/or lag/crash FCP/QT/finder once I attempt any sort of movement/scrubbing in any of the timelines
attempting to work with the original un-synced footage and unlinking the audio (and correctly syncing it) as a workaround has failed as whenever I put on any video effect/transition or whatever the effected part will sync correctly and my smarty pants re-sync therefore makes it out of sync again ! arrrrgh!
Basically, anytime I effect or export it the sync issue goes away, but I am left with crashy/corrupted files ...
Any suggestions ?

hillr wrote:
the audio clip is the same length as the video clip. it is not a matter of moving the audio over to sync it up. the audio falls behind by the time it gets to the end. it is just fine at the start of the video and out of sync at the end. If I would sync up the end then the front will be out of sync. All I did is capture the footage from my deck to FCP and then placed it in the time line.
Russell
This is not correct but it's easy to arrive at that conclusion. The two clips aree not the same length by your definition: *the audio falls behind by the time it gets to the end*
Mark the place where the audio ends, mark the place where the video ends. They are different and that difference is a simple matter of subtracting one timecode location form the other. This means the audio was shot at a different sampling rate than that with which it was captured. I do not know anything about the DSR400 camera or your deck, my Sonys are different, but you should be able to ascertain the sampling rate of the audio by checking the data display. If, indeed, it's 48k, you have sent the audio to a separate folder than the video and your disk cannot keep up. But that sync difference is not absolute so it's going to be different each time you play it back.
bogiesan

More Aperture/iPad syncing issues

Each time I create a new project or album in Aperture, I have trouble getting the images to the iPad when I sync. I sometimes need to sync several times until the images are recognized and imported to iPad. I do have the albums designated manually, rather than all, which means I have to sync and then sync again after I check the checkbox for the new album. I understand that, but sometimes I have to go back into Aperture to make sure the previews are updated. If I choose to update the previews for a project, Aperture will usually tell me that they're already up to date, but often they will not show up on the iPad, even after I check the appropriate box for the album in iTunes. Sometimes I get good results if I delete the previews and regenerate them in Aperture.
The second problem is the sort order. Even if I have "sort by filename" selected in Aperture, they do not show up in this order on the iPad--despite what the support article says about this. They appear to only show up in Date order. I've tried repeatedly resetting the sort order, but it does not change on the iPad. Sometimes I have to delete the album from the iPad, (uncheck the album in iTunes and sync again), then recheck it and sync yet another time. This does not always work, however.
It is very frustrating. The interface between Aperture and the iPad is very wonky. I often have to sync repeatedly, just to get the photos on the iPad and even then they're usually in the wrong order.
Aperture appears to have two types of previews: "previews" and "sharing previews," but "sharing previews" don't seem to appear in the documentation. I've noticed that, even when Aperture says the previews are up to date, when I exit the program, it will sometimes (but, maddeningly, not always), give the message, "updating sharing previews" before quitting. I cannot figure out how to force this, however. Sometimes opening and closing Aperture several times will cause it to do this, but I can't be sure.
iTunes seems to have its own process in which it "optimizes" images for importing to the iPad. Like Aperture's mysterious "sharing previews," "optimizing" does not show up in the iTunes documentation or help files.
This process either needs to be improved, or at least documented so users can understand how to avoid these problems.

1. Some people have reported slow syncing with anything but the iPad's own USB cable (e.g. using a US cable from an iPhone/iPod). Try different cables
2. More work - disable iTunes syncing completely, then re-enable a bit at a time, e.g. one movie at a time, one playlist at a time, one photo album at a time. There are periodic reports of syncing issues caused by a bit of media that's been corrupted, and this (tedious) approach allows you to identify where the problem might be.
3. If that fails, do a clean restore back to factory settings, then progressively re-enable syncing as above.
Hope this helps

Sync issues after iOS 8 update

Hi,
I have an iPhone 5S, 64 GB. After updating to iOS8 I got sync issues. "Waiting for changes to be applied" never disappeared. Also the storage usage in iTunes 11.4 is wrong. iTunes said I had 6GB free, when I had in fact 20GB. I restored the phone back to firmware, restored the backup. All was fine until I made setting changes in iTunes what I want to sync. The same issue in iTunes is back again. I already deleted my voice memos as someone recommended in another threat but that didn't help.
Any ideas how I can solve the problem, would be appreciated. Thank you!

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen. Click the Clear Display icon in the toolbar. Then take one of the actions that you're having trouble with. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting.

Disappearing Contacts, Mobile Me Sync Issues, Calendar crash-Answers??

I'll try to keep this post brief but hopefully it will help provide some possible answers for frustrated users experiencing the random complete wipe out of all contacts and calendar data when syncing with mobile me using either push or fetch. After several weeks of experiencing these random sync issues and spending several hours over several days between tech support calls with iPhone then Mobile Me support and then finally a genius bar appointment where the genius said he didn't have a clue and simply offered to replace my phone.
The next morning, SAME PROBLEMS... and through it all NO ONE could tell me why my sync was so randomly unreliable. Every other day for no apparent reason, my phone would suddenly lose all contacts and/or calendar data. (A few thousand contacts and two years of calendar data). It was both frustrating and strange—even stranger that Apple techs had no clue why and seemed to think no one else was having this issue.
I tried everything - complete restores, resets, deleting and re-adding the mobileme account, etc., etc., etc. One tech support person finally said, "good luck..." The others kept handing me off the higher levels of support... until finally they just said "we don't know why this is happening." I was waiting for someone to just say, "Look, we have issues with mobile me, so hang in there and eventually it will work." I can be patient and I still think the iphone is the greatest invention in recent years. But everybody I talked with at Apple seemed to think this should be working flawlessly.
I also started having a crash on the calendar anytime I tried to see the list view for "all calendars." This was frustrating because that's the best feature of the calendar app!
I was prepared to just return to syncing with my computer and wait for the software to improve between the phone and mobile me. Finally, last night I tried a few things that seem to be working... and for the first full day, mobile me is actually useful to me today. (my fingers are crossed!)
Here's what I did.
1. I minimized the number of calendars I was syncing - I have no idea if this affected the sync, but I was syncing eight calendars, now I'm down to four. (You can easily export a calendar and import those events back into a different calendar.)
2. I did a complete restore of the phone (not from a back up) and the VERY FIRST THING, I added mobile me and synced only the calendar (set to push.) This cleared up the random calendar crash in list view and also mobile me was pushing data rather reliably. After a few moments my entire calendar was on the phone and worked perfectly. New events were transferred quickly back and forth.
3. I then chose to sync my contacts through the computer rather than over the air. I fear that the contact sync was somehow messing up the whole communication process between the phone and the cloud. Someone suggested that the number of "groups" in contacts might have an impact on the sync issues as well. I didn't need my contacts to sync with the urgency of "push" so this works for me. Plus I have a lot of contacts and it's just faster over the cable.
4. I then GREATLY reduced the number of apps on my phone. I originally had about 27 and I only reinstalled 9 of them. I did this ONE AT A TIME - starting with the most necessary and useful... and after each install, I checked the functionality of the calendar and mobile me. No problems. Perhaps I was having an app conflict?
5. Then I reinstalled the rest of my content - music, podcasts, photos. Still no problems.
ONE of these steps actually worked, and I'm not sure which one. My guess is that one or more of my apps was conflicting in some way. OR possibly something with the contact sync... but for the last 24 hours the mobile me calendar sync using push has been consistently reliable and useful. (for the record, mobile me email has always worked perfectly for me.)
No one with tech support ever suggested to me that I could be having an application conflict or any other problems with calendars or contact groups, etc. I've spent many hours on this the past few weeks... and for the first time, my iphone seems to be working with mobile me correctly.
In reading many of these posts, it seems a lot of others are having similar problems... so hopefully these suggestions might be helpful. If you have any thoughts as to which of these solutions was the correct one, I would be interested in hearing your opinion.
Thanks!

Are your Address Book contacts and iCal calendars/calendar events on your Mac synced with your MobileMe online address book and calendar?
When you say this data is not synced with your iPhone, none of your MobileMe online data is transferred to your iPhone, or after the initial transfer of this data to your iPhone when you first turned contacts and calendars for over the air syncing with your MobileMe account on your iPhone, the data is not kept synchronized with the MobileMe "cloud"?

Sync issues, help!

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