Sync issues with iPhone 6 and "other" storage

I have been having multiple problems with syncing music on my iPhone 6. In short some of the music and album art aren't synching even though they are checked.
I did some research and decided to follow the advice below from other users:
• Uncheck “sync music” in iTunes
• On phone, Delete all Music (General > Usage > Manage Storage)
• Re-check “sync music”
• Sync
The problem is once I unchecked the "sync music", it deleted all the music on my phone, but the actual space it was taking up is now in the "other" storage on the summary screen in iTunes. Now my "other" storage is over 81GB. I checked the Usage on my phone and even though there are no music files it is still showing I'm using this 81GB as used. When I go to "manage storage" I can't find this amount anywhere.
I figured if I re-checked "sync music" that would fix it, but instead iTunes tells me I can't sync because I'm over capacity.
So now I'm stuck because I can't sync but I also can't figure out how to get rid of the ghost storage.

Hey armoe12,
Thanks for the question. Based on the information you have provided, it sounds like you have a very large quantity of “Other” disk usage when syncing your device with iTunes. The following resource should help you resolve this issue. Please be sure to follow each step, including the final step of restoring your device if needed:
iOS: "Not enough free space" alert when trying to sync
http://support.apple.com/kb/ts1503
Thanks,
Matt M.

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Sync issues with iPhone 6 Plus and iTunes

I'm having issues with syncing my iPhone and iTunes.
I am running: Mavericks 10.9.3 | iTunes 11.4 | iOS 8.0.2
Every time I try to sync my iPhone 6 Plus with iTunes, the sync process gets stuck on step 5 of 5 (waiting for changes to be applied). The longest this has occurred for is 2hrs. After this time I have stopped the sync and ejected my iPhone.
I had another issue with my phone when playing music. When going to play music, I was given the error message saying that the song could not be found. I connected my iPhone to iTunes and went to the tab in summery page, 'on this iPhone'. I found the song and could see that next to the song was a small what looked like dotted grey circle. After Googling this, I found a video saying that if i was to remove all my music and then add it again, this should fix the problem with this song. I did this and this was when the issue occurred again.
I unticked the option to remove all music but the sync did not finish. So I cancelled the sync, ejected my iPhone and tried again. This time, the summery page of my iPhone said there was no music on my iPhone and the 'on this iPhone' tab, this all so said there was no music however, my music was still on my iPhone including the song that would not play. All played ok.
I have read lots in the Apple forums about lost of difference reason this may be happening. Things like bugs in iOS 8, app updates being transferred during the sync process, the latest iTunes version has bugs and even a dodgy USB cable could cause it. My iPod running iOS 5 syncs all ok but I get this problem as well on my iPad Air.
I all so had this issue with my old iPhone 4S. The problem occurred when running iOS 7 and 8 on the 4S. When I had it on the 4S, I did a restore of the 4S 4 times and thought I had found the issue down too a dodgy app. However, now that it has happened on my new iPhone and still not using that app, could this be an issue with my Mac/iTunes?
I am in contact with Apple Care, but this is such a long process.
So if anybody could please offer any advice on this or steps to try to maybe solve the issue, it would be really helpful. Or if anybody is experiencing the same problem, it would be good to know its not just my devices and Mac producing this sync problem.
I will update my post with any information provided by Apple Care as and when I get it.
Thanks for reading and thanks for your time.
Mark.

Hi,
Just wanted to updated my original post and give some more information on this issue that I'm having with my iOS devices running iOS 8.0.2 and iTunes 11.4.
Firstly I just want to updated my details about what version of Mavericks I'm running. I'm running 10.9.5 - I put the wrong version down in my original post.
So over the last week, I have had a few phone calls with Apple Care an am dealing with a senior technical advisor about this issue.
I have been given some instructions that I am currently working through to see if it solves the sync issue with iTunes and my iOS devices.
The Apple Care advisor has pointed out that a iTunes version issue with music that I have ripped to iTunes and the current iTunes version could be what is causing the problem. For example, every song that I have purchased from iTunes since having an account, I was told are all exactly the same the same when it comes down the to data/information about that track/album that iTunes stores with the music but when it comes to music that I have added to iTunes myself from a CD, this was added and encoded with the version of iTunes that was running at the time of adding the music. So going through all the music that I added to iTunes over the last 10 years, you can imaging that there was lots of mixed version of iTunes linked to lots of different music.
At the moment, I'm having to go through all my music and find any that I have added and create a new ACC version of that music and delete the old version. However, due to the amount of music that I have, this is going to take a long time. When I was on the phone to the Apple Care advisor, we did several albums as a test and they all synced over to my iPhone. This may just have been luck though at that time.
Now, I'm not saying that this will solve the problem that I have with the sync issue but I am going to try it and see how I get on. The only down side to this fix as far as I can see at the moment, is that when it's all done, I think I will have to fully restore all my iOS devices to get music on to them.
I will of course updated this topic when I have got through all my music and tried to sync my iOS devices.
Thank you all for your comments.

Is there any issue with iphone 6 64gb storage?

Is there any issue with iphone 6 64gb storage?

Not sure why you would be led to believe that has anything to do with storage.
Try a reset: Simultaneously hold down the Home and On buttons until the device shuts down. Ignore the off slider if it appears. Once shut down is complete, if it doesn't restart on it own, turn the device back on using the On button. In some cases it also helps to double click the Home button and close all apps BEFORE doing the reset.

Sync Issues with iPhone 4/4S? I think I've found the problem.

Hello all!
I and quite a few others here have had syncing issues with our iPhone 4, and I think I've found a solution. I use an application called iToner 2 to create my ringtones, and after deleting all my iToner 2 created ringtones, I have no more sync issues.
If you are using any type of application that is designed to work with the iPhone and iTunes, I would suggest you not use it until it gets updated to work with iTunes 10.5 and iOS5.
I hope this helps.
Mike.

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My Iphone5 "phone' calendar does not seem to sync with Icloud calendars. Icloud carries home and work calendars which are also on my phone but not my "phone" calendar

Hi pws442,
It sounds like you’re running into an iCloud syncing issue with your MacBook Pro and your iPhone. If you haven’t already, take a look at the articles linked below which provide a lot of great information and troubleshooting tips.
iCloud: Troubleshooting iCloud Calendar - Apple Support
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I have a peculiar problem. I have iCloud turned on for Contacts, Calendar and Notes between my iPhone 6P and my MacBookPro running OS X 10.10.2. If I make a change or add an entry on the MBP, it does not show up on the iPhone until I make a change to something on the iPhone, then the iPhone changes go to the MBP, and the MBP changes then, and only then, appear on the iPhone.
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Hi pws442,
It sounds like you’re running into an iCloud syncing issue with your MacBook Pro and your iPhone. If you haven’t already, take a look at the articles linked below which provide a lot of great information and troubleshooting tips.
iCloud: Troubleshooting iCloud Calendar - Apple Support
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Hi pws442,
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iCloud: Troubleshooting iCloud Calendar - Apple Support
Get help using iCloud Contacts - Apple Support
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I couldn't find the answer to this in any other post.
I have been having problems with icloud syncing my computer, iPhone, and iPad. I am really only noticing issues in the calendar and reminders.
I have narrowed it down to the fact that the Mac will upload events and reminders to my devices, but anything I put on my devices does not get synced anywhere else. This is a problem since I enter most of my info on my iPhone and iPad.
I tried turning the calendars on and off on every device. I tried resetting sync services. I saw the post about deleting the calendar prefereces and plist, but I don't have those on my computer.
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If your settings are correct and new events still aren't appearing on icloud.com, add any missing calendar events from your phone to your calendar on icloud.com. Once the calendar on icloud.com is up to date, go to Settings>iCloud, turn Calendars to Off, choose Delete from My iPhone when prompted, then after a minute or so, turn Calendars back to On. Then add a new event on your phone and see if it appears on your calendar on icloud.com now.
For reminders, open the reminders app and tap the icon with three stacked bars on the upper left. Then confirm that you are creating reminders in your iCloud account and not something else such as On My iPhone.

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I am having some of the same issues and I think you are right about Entourage. Here is what I did for a temporary fix. I did a export, address archive from my address book, then I imported it back into my address book, overwriting my address in my address book, I now have 217 contacts in both my address book and iPhone. Apple has some issues with syncing and they need to get this fixed.

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Can anyone point me to a discussion group which can address the sync issues I am having with my iphone since upgrading itunes and iphone last night on my windows PC.
Most discssions threads are mac orientated and as a result I rarely get a response to my issues!
I am not able to carry out any syncs on my iphone as it crashes outlook.
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I found a workaround and I hope this helps someone, I had a client with this issue today. Her iPhone synced up great with the outlook calendar but not with the contacts and that was what was important to her. Here is my words of advice.......
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Apple seems to be releaseing full exchange support in June.
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Take a look at WHAT type of set up you have on your outlook (imap, Exchange, or POP)
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I made a personal folder and copied all of her contacts to it and changed the DEFAULT mail folder to point to the newly created personal folder. (personal folders make a .pst file)
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Thanks

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The only thing that I can think of that I did out of the ordinary was to copy and paste my contacts into another contacts group in Outlook.
It would appear to be a problem with Outlook as the iPhone syncs with iCal and Address book on my G4 laptop.
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Outlook is definately a problem. Ive been at it for a couple of days going through this thread and others. Still not syncing.
What Apple has to realize is that windows people have different microsoft offices, i use 2000 because the schedule is shared between everyone, this is an addon in newer copys of office.
When i make a call or recieve a call i would like to see an option to add the caller to the schedule .. When your on the phone with the caller you can just hit a button and it brings you right to the calendar and enters the caller in the schedule where ever you place them.
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Sync issues with iPhone 6 and "other" storage

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