Sync problems with my iphone

Can anyone offer suggestions for trobleshooting sync problems with my iphone. Recently I have connected my iphone and my ipod to my computer while having itunes open and I do not see my devices in itunes. I have powered off the iphone and powered back on and I have the most recent version of itunes on my computer. I have also tried multiple USB ports and multiple cords on my computer. When I go to file in itunes, Sync is not an option (greyed out). Any suggestions?

Had the same issue last year on XP Pro.
1) Start->All Programs->Apple Software Update Run this and make sure your up to date on iTunes.
2) Unplug both devices.
3) Restart the computer (I know your tired of being told this-it's a windows thing and sometimes it's a PO'd IT person thing either way do it).
4) After restart open iTunes.
5) wait a tad for iTunes to open all the way up, navigate through your music to make sure. Then connect the iPhone. Watch your clock area and you should see two pop-ups. One says Found new device, second says iPhone.
Last, if it doesn't appear it's because windows photo capture is trying to connect to the iPhone. Minimize iTunes and you'll probably have a pop up sitting there. THIS WINDOW will not show up in the task bar.

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