Sync/update problems

My ipod touch, 32GB will no longer sync, and the updates always time out. Both say unknown error. What do I do?

Disable the computer's security software (antivirus and firewall) during the download and update.

Similar Messages

I am not able to sync some videos and apps onto my iphone 3gs. it shows a sync error: 0xe8008001.i updated it but still i am getting the same sync error problem..please help.

i am not able to sync some videos and apps onto my iphone 3gs. it shows a sync error: 0xe8008001.i updated it but still i am getting the same sync error problem..please help.
aman

Are you using Windows...?

WSYNCMGR.LOG Failed to Sync Update. Failed to Save Update.

I recently had to re-install WSUS on an SCCM 2012 SP1 server which had a problem where the EULA's were not being downloaded by WSUS for any updates which needed them. Even attempting to download the updates within the WSUS console generated an error
about being unable to locate the EULA file.
I re-installed WSUS with a fresh DB, which caused SCCM 2012 SP1 to immediately expire and remove the updates it had previously synchronised. This took a horrendous amount of time (at least 6 hours) for it to process all of the changes to the packages
and deployments etc.
This did resolve the issue within WSUS regarding approving EULA'd updates, but I am now unable to perform a software updates sync with the following errors being recorded in the wsyncmgr.log;
Synchronizing update 8e6513d8-dc3a-4468-8108-d44618a6e412 - Windows Malicious Software Removal Tool x64 - January 2008 (KB890830)
Referenced configuration items are not available yet: <MissingReferences><Reference RelationType="1" ModelName="Site_7A5EE138-E14B-4A6F-A5A5-8253002809FB/SUM_2fffa61e-964e-442a-81ad-d822f55d57d8"/><Reference RelationType="1"
ModelName="Site_7A5EE138-E14B-4A6F-A5A5-8253002809FB/SUM_852c74ff-b1b6-4c4a-8490-b0b1d7296d2a"/></MissingReferences>
Failed to sync update 8e6513d8-dc3a-4468-8108-d44618a6e412. Error: Failed to save update 8e6513d8-dc3a-4468-8108-d44618a6e412. CCISource error: 2. Source: Microsoft.SystemsManagementServer.SoftwareUpdatesManagement.UpdatesManager.UpdatesManagerClass.DefineUpdate
These same errors occur for many updates and cause the sync to fail due to consecutive failures.
It looks to me like this MAY be happening only for Expired/Superceded updates and/or updates for which Configuration Manager has previously synchronised. A handful of updates HAVE made it into the console, but only ones never before synchronised. I
have searched for and trawled several blog posts for similar errors but these all seem to relate to errors in the objreplmgr.log and child sites - which I do not see any errors in there and this issue is with my primary site. The primary site DOES however
have two child Secondary sites, so I am wondering if there is a data mismatch somewhere.
I tried replicating the issue in my lab environment and no matter what I did, even hitting some of the tables directly to upset it, I could not replicate the problem to begin to try solutions.
I am very close to having to open up a call with MS, but wondered if anyone had any ideas?
This does raise a few questions regarding DR scenarios too - as to how important IS the SUSDB, how best and when to back it up and if it is expected behavior for SCCM to wipe out it's configuration if it is sync'd with a fresh WSUS install?
My Personal Blog: http://madluka.wordpress.com

I just can't replicate this in my lab environment, and I am thinking that this is some sort of collateral damage done by the July patch applied by the customer that breaks SQL replication and also causes WSUS Sync issues. We didn't ever remove that
patch but instead implemented the SQL workarounds but this may just have resolved 'some' of the issues the patch caused. The annoying thing is that the day we implemented the workaround and proceeded to uninstall/reinstall WSUS and resync SCCM, Microsoft
released the updated version of the patch later that day (UK time) - wonderful timing.
My Personal Blog: http://madluka.wordpress.com

Iphone 5 keeps restarting while syncing, updating or pluged in

Hello,
first of all sorry for my enlgish.. so please, be patient... i'm having a problem with my iphone 5 that showed up after i updated to iOS 8.1.2. First i saw that after the whole night charging, battery shows that its 52% charged so i restarted and that was the start of the biggest problem.. after restart phone starts to rebooting by itsef every 2 minutes. I've tried to restore it, but that didnt helped me so i took it to apple service. They said that whey cant help it, because phone was bought not from mobile operator and they cant change it without a charge(im out of warranty). I took back, tried factory reset, but nothing changed after. But, after i restored from backup, disconnected from itunes, updated apps(everything took really long when its restarting every 2 minutes...) and when it was finnished(app uploading), phone restarted couple more times and now it works for about an hour, but when i connect it to itunes, charging, syncing, updating apps it starts all over again its rebooting every 2 minutes like before.
Is there anybody who had/having the same problem? know the solution or at least know what could be wrong with it? is that a battery, memory, something from the hardware or software problem?
thank you for any information.

Are you using the USB cable that came with the phone?
Is it charging when connected?
This might be a hardware issue, depending on the use of the phone the battery might be not charging anymore or damaged otherwise.
You should get it checked:
iPhone - Contact Support - Apple Support

HT204053 can I purchase from two different stores ie store in New Zealand and Store in Australia and how do I sync updates on applications? Do I have to switch ID's in my settings each time or is there an easier way.

can I purchase from two different stores ie store in New Zealand and Store in Australia and how do I sync updates on applications purchased from either store? Do I have to switch ID's in my settings each time or is there an easier way. The trouble is I set up my appleid in new Zealand and so all icloud and itunes and app stores are under New Zealand Apple ID I have since moved to Australia. Im a real beginner at this stuff so bare with me pse.

I'm in the same boat as you -- except that I manage both a school lab (volunteer job) and macs in the enterprise (pay job). What I think we need is the Education Volume Purchasing Program
http://www.apple.com/education/volume-purchase-program/faq.html
Unfortunately this all seems a little rough around the edges -- for example, I have found updates for AppStore apps on the support.apple.com updates download site, but then when I install them via ARD they don't actually update the software. (The AppStore icons still show as needing the updates, and the version info reports the old version.) The documentation is also vague about which AppleID to use in which circumstance. I think they just haven't finished thinking through the implications of the various procedures and policies upon the various kinds of customers. When we deployed Mountain Lion on the school lab, we made an install usb and went around and installed it on each computer -- and it appears that you are on the honor system as far as paying for all of the licenses that you install. We did! But they appear to have no way to enforce it.
So far, I have only deployed 9 Lion macs in my day job, and our "solution" to the AppStore showing updates problem has been to drag the AppStore icon off of the users' docks so they don't see them!

Backup (sync) - update purchased items- transfer?

As are many, I am frustrated with backing-up/syncing my iPad to my iMac and want to start over.
My preference is for my iPad to be synced, as I have it setup, to my iMac.
And to, occasionally, transfer some items on my iMac (like a movie) to my iPad.
This does not seem to be possible.
Ill-informed (or misunderstood) dialogue box choices can easily result in unintended consequences.
My solution (brilliant or not) ~ a New User account on my MBP 2011 just for my iPad syncs/backups.
(FYI: an Apple Store employee told me sync/backup was the same. I'm not convinced that is true).
That's done.
A Dialogue Update Box pops up:
"There are purchased items on the iPad that have not been transfered to your iTunes library.
"You should transfer these items to your iPad Library before updating this iPad.
"Are you sure you want to continue?" (No, I am not sure about anything now).
Is 'transfer' another word for sync/backup?
If so, well why not say so..... rhetorical...
What is recommended?
Update first?
Sync first? then update?
Also, if I manually check "Sync Apps" there is another Dialogue Box:
"Are you sure you want to sync apps? (well duh...)
"All existing apps and their data on the iPad will be replaced with apps from this users iTunes Library."
(Ouch?!!) There is nothing in this New User iTunes Library.
Now What?
Does this mean the Apps I do have on my iPad will disappear during sync and be replaced by nothing?
I get a similar Dialog Box on my iMac if I try to add a movie to my iPad.
"Are you sure you want to sync movies?" (Yes, but not so sure when asked that way)
"All existing songs, movies, and TV shows on the iPad will be removed and replaced with movies from your iTunes library."
All my songs and TV shows replaced with movies? Meaning, no more songs or TV shows- just movies?? That's the trade-off!
As you may guess, no movies are on my iPad to this day.
Can anything be as frustrating as this situation? ..... rhetorical...
Great hardware ~ but the software is getting a bit (no- VERY) skewed.
As it is, this situation cannot be eschewed in lieu of the hardware.
Any help, or a rope, is appreciated (just kidding about the rope).
On my iPad I have 67 books, 382 apps and 20 Videos and 1,651 Photos (FYI: some photos are triplicated on my iPad but in my iMac's iPhoto library).

Answers do not get any better than this. Thanks kostby.
This addition includes background information I'm 'sneaking' into this discussion. It's related to the backup/sync/transfer problem that I'd like to fix/repair on my iPad and to a desire to understand how these b-s-t processes either work or can be cobbled together to create 'as much as possible' the results I (and others) may want.
With more input, perhaps we can come up with 'clear' useable techniques, workarounds, and options that will benefit all of us who are frustrated with trying to figure out how these 'features' can be used to suit our individual needs.
But as they say, "fix your own house first."
Today, however, my schedule does not allow me enough time to parse through your thorough explanations and adjust some of the nuances to fit my original situation, figuring out where I might need more input.
I'll do that later this evening or morning.
As it is, I really appreciate finally having, in one place, information about the differences between B - S - T functions and an idea about the advantages and consequences to using each.
An aside:
Truly, I'd love to know where in the iPad User Guides (or 3rd party ones -useful links are welcomed) that this stuff is clarified, e.g. experiences like the Store above being more common.
If indeed some exist I'll gladly "eat my rope!"
You recommended the Sisal one, right?
Again, this is great stuff and very much appreciated.
Renae
~~~~~~~~~~ an additional layer of need~~~~~~~~
iPad - me a frustrated 'so called' semi-expert
iPad 2 - mom ~less than beginner, "I hate computers" type.
Totally different App and Music interests (of course).
Distance apart: 560 miles for the foreseeable future
No way to backup/sync/ etc. her iPad 2 - not a real problem.
A need to simplify her future needs, moving beyond the initial botched setup.
I'd been buying apps of interest, as you did, knowing they would eventually be for mom's iPad 2.
Before trotting over to the Apple Store, I'd 'backed' up my iPad to a User Account for her on my MBP (if there was a difference between sync- backup, this choice seemed to be smarter and thankfully it was).
With my MBP & iPad at hand I used the Store option because I expected an expert would correctly help sort out my needs for my mother's iPad. I'm not sure what they did.
I named her iPad 2 with her name at the store.
My goal was to use my Apple ID to pay for any apps she wanted on hers. (I assumed this would be as if I owned 2 iPads~~ and if she does not learn how to use hers, I may!). Perhaps, this arrangement is one many parents might want to do, if they knew how.
There were no apps on her iPad 2 when I returned home. OK, sorta expected that and certainly did not want to spend the time deleting most of my Apps from her iPad.
FYI: I was not aware of the new iTunes 'Purchased' feature as I hadn't installed those updates on my stuff yet.
I manually 'installed' some of the apps (free and purchased) I'd picked out for her.
FYI: it was upsetting that after adding iBooks that "Winnie the Pooh" was no longer free. Perhaps the 'purchased folder' is a workaround for that or Apple will be generous and make it available for all again.
FYI- a small portion of my photos were on her iPad. I think they were some free wallpaper ones. When I download some WP apps to her iPad 2, the test documents I'd made showed up. All very interesting, part of the backup system I suppose.
As far as iTunes music: Later I will import her CD's to her MBP User's iTunes library, meanwhile I will purchase any new songs she wants to add to her iPad 2.
Thankfully she will only have a few dozen of the hundreds of Apps I've installed on my iPad.
All this effort seemed to be the simplest solution for her and I. And may yet still be so.
In any case, the whole process is more complicated than it should be and will require diligence to maintain and sort out properly, if indeed it can be.
But, as I know, I've got to "fix my own house first."
~~later~~
and thanks so much for your time helping us all out

Failed to sync update. Error The Microsoft Software License Terms have not been completely downloaded and cannot be accepted.

SCCM 2012 R2 on Windows Server 2012. The SUP is unable to sync updates and the wsyncmgr.log shows "Failed to sync update <guid>. Error: The Microsoft Software License Terms have not been completely downloaded and cannot be accepted.
Source: Microsoft.UpdateServices.Internal.BaseApi.SoapExceptionProcessor.DeserializeAndThrow." I've seen several posts about this all over the web, but every one of those references a proxy server issue. We do not have a proxy server,
so those solutions don't apply. Has anyone seen or resolved this issue when a proxy server is not involved?

The event log showed that WSUS was trying to store updates in an old location. I apparently had not configured WSUS properly after I moved the directory. Running "wsusutil movecontent" and restarting the SQL Server instance for the remote DB
fixed the problem.

HT1386 I synced (updated) my iphone to itunes and some songs were deleted from my iphone playlist on my phone. On the computer, a circle is next to the song and the title faded out. What the heck is that all about and how do I get my songs back onto my

I synced (updated) my iphone to itunes and some songs were deleted from my iphone playlist on my phone. On the computer, a circle is next to the song and the title faded out. What the heck is that all about and how do I get my songs back onto my phone playlist? Never happened before. My software is up to date?

http://support.apple.com/kb/HT2519

Failed to sync update 4d81de56-2aac-433b-85f1-44b464cd09aa. Error: The Microsoft Software License Terms have not been completely downloaded and cannot be accepted. Source: Microsoft.UpdateServices.Internal.BaseApi.LicenseAgreement.GetById $$ SMS_WSUS_SYN

Hi I had to recover my SCCM media server from SQL and now having trouble to install Windows Update. When I deploy Windows Update, I can see status is "UKNOWEN".
I feel like something to do with WSUS/SQL/SCCM media server syncing issue.. But I can't point out that trouble setting to fix it. I have checked and make sure, there is no proxy setting in IE and SUP.
In the wsyscmgr.log is saying it is having syncing issue.
sync: SMS synchronizing updates, processed 32400 out of 34494 items (93%), ETA in 00:05:43 $$<SMS_WSUS_SYNC_MANAGER><06-23-2014 13:39:14.008-600><thread=1788 (0x6FC)>
Failed to sync update 4d81de56-2aac-433b-85f1-44b464cd09aa. Error: The Microsoft Software License Terms have not been completely downloaded and cannot be accepted. Source: Microsoft.UpdateServices.Internal.BaseApi.LicenseAgreement.GetById $$<SMS_WSUS_SYNC_MANAGER><06-23-2014
13:39:43.847-600><thread=1788 (0x6FC)>
Failed to sync update 5357f0f8-dc7c-467c-8d8d-ea4d6345260c. Error: The Microsoft Software License Terms have not been completely downloaded and cannot be accepted. Source: Microsoft.UpdateServices.Internal.BaseApi.LicenseAgreement.GetById $$<SMS_WSUS_SYNC_MANAGER><06-23-2014
13:39:46.063-600><thread=1788 (0x6FC)>
sync: SMS synchronizing updates, processed 33158 out of 33248 items (99%), ETA in 00:00:14 $$<SMS_WSUS_SYNC_MANAGER><06-23-2014 13:40:14.129-600><thread=1788 (0x6FC)>
sync: SMS synchronizing updates, processed 33252 out of 33252 items (100%) $$<SMS_WSUS_SYNC_MANAGER><06-23-2014 13:40:14.733-600><thread=1788 (0x6FC)>
sync: SMS synchronizing updates, processed 33252 out of 33252 items (100%) $$<SMS_WSUS_SYNC_MANAGER><06-23-2014 13:40:14.733-600><thread=1788 (0x6FC)>Sync failures summary: $$<SMS_WSUS_SYNC_MANAGER><06-23-2014 13:40:14.733-600><thread=1788
(0x6FC)>
Failed to sync update 4d81de56-2aac-433b-85f1-44b464cd09aa. Error: The Microsoft Software License Terms have not been completely downloaded and cannot be accepted. Source: Microsoft.UpdateServices.Internal.BaseApi.LicenseAgreement.GetById $$<SMS_WSUS_SYNC_MANAGER><06-23-2014
13:40:14.734-600><thread=1788 (0x6FC)>
Failed to sync update 5357f0f8-dc7c-467c-8d8d-ea4d6345260c. Error: The Microsoft Software License Terms have not been completely downloaded and cannot be accepted. Source: Microsoft.UpdateServices.Internal.BaseApi.LicenseAgreement.GetById $$<SMS_WSUS_SYNC_MANAGER><06-23-2014
13:40:14.735-600><thread=1788 (0x6FC)>
Sync failed: Failed to sync some of the updates. Source: Microsoft.SystemsManagementServer.SoftwareUpdatesManagement.WsusSyncAction.WSyncAction.SyncUpdates $$<SMS_WSUS_SYNC_MANAGER><06-23-2014 13:40:15.513-600><thread=5504 (0x1580)>
STATMSG: ID=6703 SEV=E LEV=M SOURCE="SMS Server" COMP="SMS_WSUS_SYNC_MANAGER" SYS=S-Syd-SCCM.xxx.xxx SITE=SYD PID=10652 TID=5504 GMTDATE=Mon Jun 23 03:40:15.513 2014 ISTR0="Microsoft.SystemsManagementServer.SoftwareUpdatesManagement.WsusSyncAction.WSyncAction.SyncUpdates"
ISTR1="Failed to sync some of the updates" ISTR2="" ISTR3="" ISTR4="" ISTR5="" ISTR6="" ISTR7="" ISTR8="" ISTR9="" NUMATTRS=0 $$<SMS_WSUS_SYNC_MANAGER><06-23-2014
13:40:15.514-600><thread=5504 (0x1580)>
Sync failed. Will retry in 60 minutes $$<SMS_WSUS_SYNC_MANAGER><06-23-2014 13:40:15.536-600><thread=5504 (0x1580)>
Setting sync alert to active state on site SYD $$<SMS_WSUS_SYNC_MANAGER><06-23-2014 13:40:15.536-600><thread=5504 (0x1580)>
Sync time: 0d01h31m49s $$<SMS_WSUS_SYNC_MANAGER><06-23-2014 13:40:15.551-600><thread=5504 (0x1580)>
I am getting event ID 6703.
I have checked and make sure, there is no proxy setting in IE and SUP.

Hi,
I saw someone use the following steps to fix this issue.
1. Unselect all Classisfications in SUP
2. Run wsusutil reset
3. Run another sync
4. Add Classifications
Best Regards,
Joyce
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Deleted duplicate contacts from icloud and want to sync updated contacts to iphone and ipad?

Can anyone help with this?
Deleted duplicate contacts from icloud and want to sync updated contacts to iphone and ipad? Did it on icloud cause have duplicates on ipad and iphone also

Check icloud.com to be sure you contact list is correct there. If it is, just go to Settings>iCloud on your device and turn Contacts to On to sync the contacts to your device. If contacts are already set to On and you still see duplicates, you may be viewing a duplicate contact group in addition to the iCloud contacts. Open Contacts, tap Groups, then tap any groups other than iCloud to uncheck them, then tap Done. See if the duplicates are still there.

Update problem - VBDATA table

Dear All,
We have update problems in our Quality systems, and also in every R/3 system that we create from a Production system copy.
Sometime the UPD and UP2 work processes hung without apparent reason.
In the SM50 I can see one or more of my update processes running for a lot of time (many hours) on the table VBDATA without perform any action.
In the tcode SM12 I donu2019t see any kind of lock, and I donu2019t understand why only sometime this problem happens.
Of course, from the SM13 I can see that during this problem the system is not able to perform any kind of update.
As I told in the beginning of the message, I have the same problem in other two R/3 systems, both created with a system copy from the production system.
The Production and the Developer systems seem not affected by this problem.
Have you got any idea about the reason of the problem?
Even if the Production systems is not directly affected, all the IT department is not able to work on the Quality system (or any other Test system), and the only workaround is to kill the UPD (or UP2) WPs affected.
Thanks in advance,
Federico Biavati
My R/3 System is a 4.7 on SLES9 and Oracle 10.2.0.2

Hello Siva,
This is what I did:
> Check how many entries do you have in VBDATA currently.
More than 1.000 in every SAP systems that Iu2019m creating from Production
> You might want to run the reorganize updates program to clear the old updates
> that are pending/in error
Good point!!
After the reorganization (ST14 u2013 Reorganize update requests) the table VBDATA is empty.
Iu2019ll check and Iu2019ll let you know if the problem is definitively solved.
Thanks for you help,
Federico

Chart x scale update problem

LabVIEW 8.5.1
Sweep Chart Problem
The x scale values do not update until after the 2nd sweep. The red line cursor gets to the end of the sweep and starts the next, but the scale numbers do not update until the next sweep starts.
It appears to be a problem with the chart, since it happens with any vi with a sweep chart. I've used versions 6 through 7 for years and never seen this. I've only recently moved to a new job with a new machine and version 8.5.1., so I'm not sure what to try.
I've included a simple example.
Thanks much,
JSC321
Attachments:
Chart Sweep Scale Update Problem.vi ‏32 KB

You have a typical race condition!
There is no data dependency between the property node and the while loop, so in your case the loop starts executing first and the property node starts slightly later, immediately erasing the first point. Execution order is not defined.
All you need to do is add a data dependency, e.g. as with the error cluster in the image. This forces the property node to complete before the loop is allowed to start.
(Execution order is enforced even if the wire value is not even used inside the loop )
Try it!
Message Edited by altenbach on 12-23-2008 11:08 PM
LabVIEW Champion . Do more with less code and in less time .
Attachments:
HistoryRace.png ‏10 KB

Updating problem...I have a update that starts out going through but then does not finish just keep running

also with the update problem it says software update and below the running bar it says connecting to the server

Please do the following: 
#Go to [http://www.mozilla.com/en-US/firefox/fx/?ref=logo Download Firefox 4.0.1] and download a fresh installation file to the desktop. 
#Then go to Add/Remove Programs, scroll down to "Mozilla Firefox" and remove it, choosing to keep your bookmarks, customizations etc., (''don't checkmark the box''). 
#Then reboot and delete the folder called "Mozilla Firefox" at this location: C:\Program Files\Mozilla Firefox 
#Finally run the installation file you downloaded to the desktop earlier. 
Your bookmarks, customizations etc., are maintained in a different location and will become available to you again once you complete the installation.

10.5.7 update problems

After installing the 10.5.7 update, Mail, iTunes and iPhoto will not run anymore. Anyone else having this problem?

jjtopspin wrote:
Before I came to these apple discussions re: update problems with 10.5.7, I tried to update this version yesterday and at the end of the download this message came up, the update "Mac OS X update" can't be saved. The digital signature for this package is incorrect. The package may have been tampered with or corrupted since being signed to Apple.
I got the same message. The downloaded file that generated the message was only about 560 KB, indicating it was an incomplete download. I moved it to the trash & tried again. The second download attempt succeeded. I had a minor if nerve-wracking issue with the update (the blue looping screen reported in another topic in this forum) but after a forced shutdown & restart the update was completed successfully.
I have since updated my two other Macs so all those listed in my profile are now running 10.5.7. All do so without any problems & in fact work better & more stably than ever before.
I doubt that I'm unusual in this respect. Some users will have problems but I believe most won't, & for those that do most problems will turn out to be caused by something other than the update itself. So it has been for every previous Leopard update; I see no reason to think this one will be any different.

Cache update problem in Integration Directory

Hi all,
We have a cache update problem in our PI development server.
If we try to edit, save and activate any of the ID objects, under Cache notifications>Central Adapter Engine> all these objects are displayed as gray items.
We have tried:
1. Clearing the SLD Data Cache.
2. Did SXI_CACHE complete refresh.
3. Did CPA cache refresh.
4. Did a complete cache refresh of the server.
5. Restarted the server.
But still the problem has not bee resolved. Could you pls provide your inputs and resolution points.
Thank you very much.
regards,
Jack Nuson

HI Jack ,
first try to manually update the cache from ID select on your cache notifiaction and click on delta cache refresh button and refresh button .IF it does not yied any result then
Perform a full cache refresh using the URL
http://<host>:<port>/CPACache/refresh?mode=full . If the cache refresh happens properly then your problem will get resolved other wise you have to see the cache log to view why it failed there it will show you the exact reason . You might need to restart your java server also if the problem persist .
Regards,
Saurabh

Sync/update problems

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