Synchronizing music with SW3 problem

Dear all,
I already updated my sw3 and Z2 to the lastest Android version and reset my sw3 once but i still cannot sync my music to the watch, although two devices already connected ,it still cannot work ,and my sw3 have more than 70% battery left.
When i try to synchronizing In walkman app,it always say" waiting for synchronizing" but it does not have any response for a long time . So could anyone help me please and sorry for my poor english......

Reset your Sony SmartWatch 3 and also clear the SmartConnect App data.
How to reset the SmartWatch 3.
http://support.sonymobile.com/global-en/swr50/userguide/Resetting-your-SmartWatch-2---AccCA/
How to clear the data.
From your Home screen
1. Tap the Application screen icon.
2. Find and tap Settings > Apps.
3. Swipe to the All tab.
4. Find and tap on the SmartConnect app.
5. Tap Force stop > Clear data.
6. Restart the phone

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