Syncing Issues with iCloud and iPhone

My iPhone 4 had to be replaced. Yesterday I spent 2 hours on the phone with Apple Care while they tried to resolve the issue of why my new phone wasn't syncing with my Address Book and Calendars. The cloud FINALLY gave up the data. Now I find that not all of my ringtones have synced. Does anyone know how to resolve this particular syncing issue? The ringtones are in my iTunes library under "ringtones," they were on my other iPhone 4 and worked just fine, and I've checked the boxes in front of each one on the "Sync Ringtones" window when my new iPhone 4 is plugged in. Four out of ten have synced. The rest refuse to make the trip. Any clue as to what to do? At this point, I'm ready for the iCloud to disappear and give the old system back.

First check that all your settings are correct, that notes syncing (mail and notes on a computer) is checked on all devices (system preferences > iCloud on a mac and settings > iCloud on a iPhone, iPad or iPod).
Make sure the notes you are adding are added to your 'iCloud' account and not an 'On My Mac', 'On My Phone' or other non iCloud account (you can do this by checking in accounts on an iOS device, or the left side panel in mail on a computer), non iCloud notes will not sync.
If you are sure that everything is set up correctly and your notes are in the iCloud group, you might try unchecking notes syncing (mail and notes on a computer) in the iCloud settings, restarting your device and then re-enabling notes syncing.

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PC Sync issues with Outlook and Iphone

Can anyone point me to a discussion group which can address the sync issues I am having with my iphone since upgrading itunes and iphone last night on my windows PC.
Most discssions threads are mac orientated and as a result I rarely get a response to my issues!
I am not able to carry out any syncs on my iphone as it crashes outlook.
I appreciate any advice to where top look for an answer to this.

I found a workaround and I hope this helps someone, I had a client with this issue today. Her iPhone synced up great with the outlook calendar but not with the contacts and that was what was important to her. Here is my words of advice.......
1. Please don't bash apple on this issue, I have seen many posts that do this on this topic.
Apple seems to be releaseing full exchange support in June.
2. Here is what I think is going on.
Take a look at WHAT type of set up you have on your outlook (imap, Exchange, or POP)
If you use your outlook with imap or exchange, outlook will not create a .pst file, you will have a .ost file which seems like itunes sync cant read and you get an error. With a pop account you get a .pst file.
Here is what I did.
I made a personal folder and copied all of her contacts to it and changed the DEFAULT mail folder to point to the newly created personal folder. (personal folders make a .pst file)
then I went into iTunes and started a sync and all the contacts got synced up with her phone. ( she was very very happy )
Hopefully in June the iPhone will have full exchange support.
Hope this helps and please correct me if i'm wrong.
Thanks

Having trouble syncing email with iCloud and iphone--

If I delete mail from the icloud or iphone, email is deleted from imac, iphone, and/or icloud. If I delete mail from the imac, the iphone and icloud email is not deleted. Any ideas as to whether I have a setting on the mac? I am running OS X 10.7.2. Thanks in advance for your help!

I am having the exact same problem. Ive searched the net and I havent found a solution yet

I have been having syncing issues with icloud notes, contacts, and now icloud email. Does anyone have suggestions?

Just recently, I have been unable to receive icloud email on my iphone and new ipad3. Although, I am a loyal apple consumer, I feel a bit let down. I am a PhD student and used my ipad/icloud email for downloading and reading PDF journal articles. My goal is to eventally buy a MacBook Pro and eliminate some of the syncing issues with icloud by storing my documents on the hard drive. I hope this will give me some relief from all the trouble I have had with icloud. Please share your suggestions.

Right now, there is an iCloud blackout. Most people are having issues syncing Notes, Calenders, and Contacts between devices, emails aren't being sent, and Find My iPhone isn't working.

Sync issues with photos My iPhone 6 plus has 743 pictures...Itunes shows I have 2480 photos on my phone which is not true.

Sync issues with photos My iPhone 6 plus has 743 pictures...Itunes shows I have 2480 photos on my phone which is not true.

There are multiple reasons that lead to issue. You should read the troubleshooting guide to get the right solution to solve the issue: iPhone, iPad, or iPod touch not recognized in iTunes for Windows - Apple Support

Reminders not syncing properly with iCloud and iOS 8

I have an iMac running OS X 10.9.4 and an iPhone 6 Plus running iOS 8.0.2. I use Reminders on both my iMac and my iPhone and iCloud is turned on for both devices.
If I create a reminder on my iMac, I can see it immediately when I log in to iCloud.com and go to Reminders. It does not show up on my iPhone. If I edit this reminder on either the iMac or iCloud.com, the changes sync immediately between the iMac and iCloud.com but NOT my iPhone.
If I create a reminder on iCloud.com, it immediately shows up on my iMac. It does not show up on my iPhone. If I edit this reminder on either the iMac or iCloud.com, the changes sync immediately between the iMac and iCloud.com but NOT my iPhone.
If I create a reminder on my iPhone, it shows up on my iMac and iCloud.com. If I edit this reminder on either the iMac or iCloud.com, the changes sync immediately between the iMac and iCloud.com but NOT my iPhone.
In order for any edits/deletes to sync to/from the iPhone, I either need to create the event on the iPhone, at which point it syncs any other changes, or I need to create a new dummy event and then delete it, at which point it syncs any other changes.
Basically, it seems like the iPhone needs to initiate a "hey iCloud, here are changes from my end. Oh, there are changes from other devices? OK, I'll show those changes" protocol, otherwise it just doesn't receive any updates from iCloud.
I don't think it's an issue with my iCloud account, since Reminders on my iMac and Reminders on iCloud.com sync just fine.
On my iPhone, I have tried:
-Force quitting and re-opening the app
-Changing the Reminders sync options (Settings -> Reminders -> Sync)
-Turning Reminders off and back on under Settings -> iCloud -> Reminders
-Turning the iPhone off and back on
None of those methods have fixed this issue.
Is anyone else experiencing a similar issue or is this unique to my iPhone?

Hi mrbofus,
Thank you for using Apple Support Communities.
From your post I see that you're experiencing issues with iCloud syncing your reminders on your iPhone. To troubleshoot this issue I'd like you to please follow the steps below.
General troubleshooting
Check the System Status page to make sure there aren't any issues affecting iCloud Bookmarks or Reading List.
Make sure you've fully enabled iCloud Calendar & Reminders for the client you are using. For more setup and troubleshooting information, see the additional steps for iOS, OS X, Windows, and iCloud.com in this article.
Check iCloud Help (help.apple.com/icloud) for possible information about the issue you are experiencing.
Check your settings and preferences, because something may not be set up correctly. For example, having incorrect date and time settings can cause issues that are easily resolved by entering the appropriate settings.
Troubleshooting Reminders on iOS devices
If you're having trouble with Reminders on an iOS device (iPhone, iPad, or iPod touch) and iCloud Calendar, try each of these steps, testing after each to see if the issue is resolved:
Make sure that you're using iOS 5 or later. If you meet these requirements but your issue continues, try installing the latest version of iOS supported by your device.
Make sure that your iCloud account is configured correctly in Settings. For instructions on setting up iOS for iCloud, see iCloud Setup. Reminders is a separate data type on iOS. It must be enabled via the Reminders setting in Settings > iCloud.
Make sure your iOS device is online. Attempt to view www.apple.com. If you can't connect to the Internet, your iCloud Reminders will not update in Calendar. Learn about troubleshooting your Internet connection.
Open a secure website to test if ports 80 and 443 are accessible. Reminders requires port 443 access to iCloud to push and fetch updates to and from the iCloud Calendar and Reminders servers.
If recent changes don't appear in Reminders, try forcing a refresh. In iOS 7:
Open the Calendar app.
Tap the Calendars tab to load the Calendars list.
Pull down on the list to refresh both calendar events and reminders.
If recent changes simply don't appear in Reminders, try forcing a refresh. In iOS 6 and 5:
Open the Calendar app.
Tap Calendars in the top-left corner to load the Calendars list.
Tap the Refresh button in the lower-left of the Calendars list.
Quit and restart the Reminders app on your iOS device.
In iOS 7, press the Home button.
Press the Home button twice to see preview screens of the apps you have open.
Find the Reminders preview screen and swipe it up and out of preview to quit the application.
Quit and restart the Reminders app on your iOS device.
In iOS 6 and iOS 5, press the Home button.
Press the Home button twice to open the multitasking menu.
Press and hold the Reminders icon until it jiggles.
Tap the red circle in the upper-left corner to quit the app.
Press the Home button to get back to your Home screen. Wait a minute before reopening the Calendar app.
Change the Sync settings for your calendars:
In iOS 7 and iOS 6, tap Settings > Reminders.
In iOS 5, tap Settings > Mail, Contacts, Calendars, then scroll down to the bottom to the Reminders section.
Tap Sync. If Sync is set to All Reminders, set it to a specific duration, such as Reminders 1 Month Back. If it's already set to a specific duration, set it to All Reminders.
Wait several minutes and refresh again, as described previously. Then open the Reminders app again.
Turn iCloud Reminders off and back on:
Tap Settings > iCloud.
Turn off Reminders. Choose to delete data only if your reminders exist at icloud.com/#reminders and on one or more of your devices. Otherwise, choose Keep Data.
Wait a few minutes before turning Reminders back on.
Restart your iOS device: Hold down the Sleep/Wake button until the red slider appears, then drag the slider. After the device turns off, turn it back on by pressing the Sleep/Wake button until the Apple logo appears. This may sound simple, but it reinitializes your network and application settings and can frequently resolve issues.
iCloud: Troubleshooting iCloud Reminders and Tasks
Cheers,
Alex H.

Severe audio sync issues with DVR and RAI(Italian) channel.

Having severe audio sync issues with the Motorola QIP6416-2 while
watching RAI(Italian) channel. The audio is about 2 seconds behind
the video. This is the only channel it seems to happen with.
I just switched from Cablevision about a week ago and never had a
sync issue with their DVR with the same RAI channel or any channel.
I've tried changing hdmi cables with no success and I also went to
component video cables but the problem remains. Resetting the
box helps but within 15 minutes the sync issues return. Also,
a channel change and back helps briefly,
The only new piece of equipment in the mix is the Motorola DVR,
nothing else has changed. The DVR is connected directly to my
tv.
Any help is greatly appreciated.
Mike

Being a foreign channel, there may be something screwy with the framerate (PAL conversion?). I don't personally subscribe to any foreign languages channels and I doubt too many on this forum do either, so you may have trouble finding someone to replicate the problem on their end here.

Major CalDav and Syncing Issues with Ical and Address Book

As a CEO and business owner - I loved the move over to Mac after the intel chip as installed. Yet, the issue of working on a Mac for business comes down to the operating system. Up to Snow Leopard I was very pleased.... since Lion it has gone downhill.   I upgraded to Mountain Lion and many of the issues with speed and problems with mail were addressed. Yet, it appears Apple has made a bad decision with regard to synciing to other programs.
I was told it has cut out syncing capablities for Address book and Ical (I assume other programs). This has caused great issues for The Omni Group, File Maker and Market Cirlce (creators of Daylite) and a lot of angst for me as a business owner!
To top this off - it appears CalDav is not bi-directional and has issues. In other words, it does not work as it should.
I am not sure what Apple was thining when it stopped allowing internal sync between programs. Yet, CalDav and CardDav are not always the answers!
I hope the CalDav issues are being cleaned up and if anyone from Apple wishes to comment on this I would appreciate it. I have tried to talk to support but the powers to be are the ones calling the shots on software design. Support can't fix what is broken the program.
Again, I hope Apple revisits syncing. Maybe the concern is security but it is MY DATA not yours. I just want the programs to work so I can make sales and support my customers efficiently.   You have made it hard to do this with changes.
David

As an IT consultant, i'm in agreement with Mr Utts.    The promise of "it just works" died with Steve Jobs.   Mac OS has been in freefall since 10.5 .    I need a fully functional OS, not an iPad on my desk. ( this means YOU Forstall !! )
Why break Samba ( a standard ), why break WebDAV ( a standard ), why break CalDAV ( a standard )??    Apple has done ALL of these things and they seem to be doing it on purpose.
The Apple "ecosystem" is just fine, but removing functionality as fast as you can, and removing interoperablity as fast as you can... if Apple products ONLY work within the ecosystem... people can and will leave Apple.    You've already run off the business users by refusing to make a real Server or real Server software.   You ran off the video user with Final Cut Pro X.   Dumbing down (and breaking) the OS is running off the IT User.
Mac OS used to easily walk the line of "hard core enough for a Unix Guru, easy enough for your Mom". Now they just want the Moms.
And i disagree, we are ALL "qualified to say what Apple might do about this...", they will do nothing.   They don't beleive they have made a mistake. They beleive WE are the problem by stubbornly insisting that things that used to work should continue to work.

Syncing issue with iCloud - New to iPhone 4s and iCloud

I have just switched to the iPhone 4S from a HTC Desire. So please be gentle.
I have set up several email accounts (GMAIL, HOTMAIL, YAHOO, AIM) on this device, using their calendars, contacts and content. That works fine. My issue is with the iCloud service.
I have switched on iCloud, and selected it to backup my contacts, mail (created a .me account) and applications.
When I log in to the iCloud website, it only has one contact in there (my own contact details) and no calendars. Can someone point out what I am doing wrong here?

iCloud website
I don't think you are doing anything wrong...
Empty your browser cache, restart your computer. Try iCloud.com.
See if that makes a difference. If not delete all Apple cookies from your browser.
Quit your browser, then relaunch, try again.

IPhone - Sync issue with Calendar and Outlook 2003

I have been syncing with no problem up to yesterday - now I can't sync my Calendar with my PC. It doesn't make any difference whether I make an entry in iPhone or Outlook. I have reset sync history in iTunes - no change.
The only thing that I can think of that I did out of the ordinary was to copy and paste my contacts into another contacts group in Outlook.
It would appear to be a problem with Outlook as the iPhone syncs with iCal and Address book on my G4 laptop.
Appreciate your help.
Alani

Outlook is definately a problem. Ive been at it for a couple of days going through this thread and others. Still not syncing.
What Apple has to realize is that windows people have different microsoft offices, i use 2000 because the schedule is shared between everyone, this is an addon in newer copys of office.
When i make a call or recieve a call i would like to see an option to add the caller to the schedule .. When your on the phone with the caller you can just hit a button and it brings you right to the calendar and enters the caller in the schedule where ever you place them.
Anyway i will keep at the sync thing for a while and see what happens. Nothing so far. l8r

Issue with iCloud and PC Outlook 2007 Contacts

Hey,
So I finally managed to update to iOS 5, and it's fun playing around and learning the new things, but I already got issues. Minor, but still a nuissance.
Once synced, My Outlook Calendar became duplicated, and with the slide down tab started showing double notifications.
My bigger issue is with how it's syncing with the Contacts. It emptied the Main Contact folder into an iCloud Contact folder; fine. However, the Contact Cards would sync perfectly with the original Outlook Calendar, insterting birthdays and everything. Now, any NEW birthday that I try to add to a new contact, it won't show up on the iCloud calendar, without selecting "show birthdays". I find this redundant since it now makes double birthday reminders when for those already saved from before the iOS upgrade.
Why is this happening? Why can't I just continue using the Outlook Contact cards the same way, and have them load the same way? Why can't I just add them to the iPhone contact slot, and have them show up WITHOUT selecting the birthday calendar?
Thanks.

Win 7, Outlook 2007 iPhone 4S
The major issue after reading 100's of posts is this. iCloud sync creates new contacts and calendars (populated with the Outlook current default contact and calendar info then deletes the folders-check outlook trash to recover). This works if you never use Outlook because Outlook is always using the default folders for lookups, saving, etc. and the data from those folders have been deleted.
- double clicking on an email address never finds anyone b/c its in the icloud contact folder
- accepting a calendar invitation works...but puts it in the default calendar which iCloud never looks at.
- reminders can't be used in the non-default calendar on the PC.
I think...if MS allowed you to select which file your default contacts, calendar were in...independently from your default email pst...Outlook could perform in sync with iCloud. Nutty implementation by Apple though.
I'm restoring everything back to the way it was...in addition now I'm also getting duplicate appointments on the iPhone (home, office).

Sync issues with iCal on iPhone/iMac

I have recently picked up an iPhone 5, running iOS 6.1. I also run an iMac (circa late 2008) which is running Snow Leopard, so no iCloud integration. I am trying to sync the iCal's on both devices, and I am seeing the following behavior: If I create an event on my iPhone, and then "Sync" manually using iTunes, then the new event appears on my iMac, but not the other way around, i.e. I tend to use my iMac as the Master calendar, so I would like to create an event on my iMac, and then have it appear on my iPhone when I "Sync", but I can't seem to make this happen. So, the Sync behavior seems unidirectional, from the iPhone to the iMac only, but not the other way around.
I have selected the "Sync this phone with Wi-Fi" option on the iPhone->Summary tab and the "Sync Calendars" option on the iPhone->Info tab in iTunes.
Does anyone know how to make the iCal sync-ing be bi-directional (or barring that, uni-directional the "other" way) ?
Thanks in advance.

And it looks like I've just answered my own question!!
Just found this post online, followed all the steps, rebooted, sign out then signed back in to MobileMe, re-registered the laptop and Bob's-your-uncle.
So if anyone needs help, just follow these easy steps....
The report shows that you have some data corruption. You should be able to resolve this by resetting Sync Services:
* Open iSync (in /Applications)
* Go to preferences
* Click Reset Sync History
* Try syncing again
If that fails to resolve the issue, try replacing the database:
* If you haven't done so lately, make a backup of your iCal calendars (iCal File menu > Back up iCal)
* Quit out of all open programs
* Make sure that nothing is syncing (Spanning Sync, .Mac, iSync)
* Move these two folders to the trash:
~/Library/Application Support/SyncServices (~ refers to your home directory)
~Library/Application Support/iSync/SyncLocalCopy (~ refers to your home directory)
* Restart
* Open iCal and give it a few minutes to write out the new database
Please let us know if that doesn't address the problem or you have other questions.
That didn't work in my case, so I ran another report (contained within the Spanning Sync Application) and sent it to them a second time. What they suggested next fixed the problem for me.
I'm still seeing the same errors in the new report. Lets try clearing your calendar cache:
* Quit out of iCal if it's open
* Delete this file:
~/Library/Calendars/Calendar Cache
(~ refers to your home directory.)
* Delete the contents of this folder:
~/Library/Calendars/Calendar Sync Changes/
(~ refers to your home directory.)
* Open iCal
* Wait at least five minutes until after it finishes "Upgrading Calendars"
* Sync!

New Apple ID email has caused sync issues between iPad and iPhone

I changed the email of my Apple ID and made sure to save photos and delete old iCloud backups. The calendar noon get syncs but instead eats any new events. Photos from my iPad appear on my iphone but it doesn't work the other way around. Instead my iPad still has an iCloud photo album from my previous Apple ID email. I've made sure that my email is updated on both devices and that everything syncs to iCloud and has been recently backed up. I even deleted the new backups and did it again. I turned off photo steam and turned it back on. Any help would be greatly appreciated. One more detail, even in iTunes, I do not have photo albums being synced from my computer. I just have photo stream with iCloud.

I'm not sure what caused the issues but backing everything up and restoring both devices has fixed photo stream as well as notes/calendar icloud issues. It even syncs to my computer again! The icloud photo album from the old apple id email is also gone.

Google cal sync issues between mac and iPhone?

Just noticed this morning that my iphone is not syncing with my mac calendar and google calendar, but only for past events with just one specific calendar? I seemed to have lost all the previous events up through today for that specific cal? New events seem to be created OK, but if I change the event to a different calendar on my iphone, it duplicates it on my mac and google calendar showing the event in bith the original cal and the one I swithched it to. I checked google sync and cal div and all the appropriate calendars are selected. I did also have icloud cal selected on my iphone which I unchecked. I just updated to 10.8.2 on my mac a few days ago and it got hung up during install...had to hard restart the mac. Dont know if that could have something to do with it? Anyone else having issues with this?

You should ask in the MobileMe forums as this forum (iSync) has nothing to do with syncing Macs to MobileMe.

Syncing issues with iCloud

My iPhone 4 syncs to iCloud perfectly however I cannot get my calendar to also sync to the ical on my desktop, the calendar only goes to the ical on iCloud. I would like my events to also appear on my macbook?

You need to be running OS X Lion (10.7.2 or later), and then enable calendar syncing with iCloud as described here: http://www.apple.com/icloud/setup/mac.html.

Syncing Issues with iCloud and iPhone

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