System Configuration for CRM Business Package 4.0-60.2 in Portal
Hi All,
We have configured CRM Business Package(4.0-60.2) on EP6 SP11.
Also created the SAP_CRM system with required fields.
But I am confused with where do I have to specify the ISA related parameters?
Should I create new systems with the aliases specified in CRM Business Package Admin guide(i.e.according to Web Entry Point names)For e.g. ISA_B2B,ISA_B2R,SHOP_ADMIN,USER_ADMIN etc. or I have to specify this in SAP_CRM system itself?
Your Help will be appreciated.....
Thanks and regards,
Amol.
Hello James,
Thanks for the prompt reply...
But my question is whether I have to make these changes in SAP_CRM system itself or should i create new system namely ISA_B2B,SHOP_ADMIN,ISA_B2R etc.
With regards,
Amol.
Note : If you have already configured the CRM business package, please send me the documentation or the screen-shots of the system defined in portal on my e-mail id([email protected])
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System Availability
Primary Backend System
SAP - CRM 4.0
Portal Release
EP 6.0 (SP2 and higher), NetWeaver '04 (SP Stack 03 and higher), NetWeaver 2004s (SP Stack 04 and higher)
Other Prerequisites:
SAP BW 3.1 + CONT 3.20
R/3 4.6C (and higher), Plugin 2003.1
SEM 3.5
iView Runtime Technology:
Java / HTMLB (WAS 6.20 and higher), BSP iView on WAS, BW iView (BW 3.20 and higher)
Languages
English, French, German, Italian, Portuguese, Spanish, Chinese (simplified), Chinese (traditional), Czech, Danish, Dutch, Finnish, Hungarian, Japanese, Korean, Norwegian, Polish, Russian, Slowakian, Swedish, Thai, Turkish
James -
Hi Gurus!
I have a EP6 SP10 installed and configured with ESS and MSS business packages, accessing a SAP R/3 4.7 system. Everthing is running ok!
Now we decided to install the CRM business package into this EP. I did the same steps that I had done for ESS and MSS packages, but CRM iviews are still not work.
- The business package importing was ok!
- The communication test with the backend system (SAP CRM 4.0) was ok!
- The user/roles are configured in EP!
But no iviews work.
Is there any other necessary step to be made?
The error message from the log files is:
#1.5#001143594D25003D00000140000064D40003FF8F0523947D#1125414661756#com.sap.portal.portal#sap.com/irj#com.sap.portal.portal#DEINF.ADRIAN#11820####46e2c1d0196811da80d3001143594d25#SAPEngine_Application_Thread[impl:3]_9##0#0#Error#1#/System/Server#Java###Exception ID:12:11_30/08/05_0027_2164550
[EXCEPTION]
#1#com.sapportals.portal.prt.component.PortalComponentException: Error in service call of Portal Component
Component : pcd:portal_content/bc.Bacen/bc.Funcoes/bc.regraCRM/com.sap.pct.crm.container.SapCRM40.All/Customer/customer/Home/com.sap.pct.crm.channelmgmt.specialoffers
Component class : com.sap.pct.crm.channelmgmt.GenericISAComponent
User : DEINF.ADRIAN
at com.sapportals.portal.prt.core.PortalRequestManager.handlePortalComponentException(PortalRequestManager.java:969)
at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:343)
at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)
at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:189)
at com.sapportals.portal.prt.component.PortalComponentResponse.include(PortalComponentResponse.java:215)
at com.sapportals.portal.prt.pom.PortalNode.service(PortalNode.java:646)
at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)
at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)
at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:189)
at com.sapportals.portal.prt.core.PortalRequestManager.runRequestCycle(PortalRequestManager.java:753)
at com.sapportals.portal.prt.connection.ServletConnection.handleRequest(ServletConnection.java:232)
at com.sapportals.portal.prt.dispatcher.Dispatcher$doService.run(Dispatcher.java:545)
at java.security.AccessController.doPrivileged(Native Method)
at com.sapportals.portal.prt.dispatcher.Dispatcher.service(Dispatcher.java:405)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at com.sap.engine.services.servlets_jsp.server.servlet.InvokerServlet.service(InvokerServlet.java:153)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:385)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:263)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:340)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:318)
at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:824)
at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:239)
at com.sap.engine.services.httpserver.server.Client.handle(Client.java:92)
at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:147)
at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:37)
at com.sap.engine.core.cluster.impl6.session.UnorderedChannel$MessageRunner.run(UnorderedChannel.java:71)
at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
at java.security.AccessController.doPrivileged(Native Method)
at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:94)
at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:162)
Caused by: java.lang.NullPointerException
at com.sap.pct.crm.channelmgmt.framework.HttpCommunication.setCookie(HttpCommunication.java:235)
at com.sap.pct.crm.channelmgmt.framework.HttpCommunication.forceSessionID(HttpCommunication.java:128)
at com.sap.pct.crm.channelmgmt.framework.WebInitialCommunications.getSessionID(WebInitialCommunications.java:51)
at com.sap.pct.crm.channelmgmt.framework.SessionManager.checkInternalWebSession(SessionManager.java:68)
at com.sap.pct.crm.channelmgmt.framework.SessionManager.checkWebSession(SessionManager.java:30)
at com.sap.pct.crm.channelmgmt.framework.ExternalWebComponents.InitContent(ExternalWebComponents.java:63)
at com.sap.pct.crm.channelmgmt.framework.ExternalWebComponents.doContent(ExternalWebComponents.java:44)
at com.sapportals.portal.prt.component.AbstractPortalComponent.serviceDeprecated(AbstractPortalComponent.java:209)
at com.sapportals.portal.prt.component.AbstractPortalComponent.service(AbstractPortalComponent.java:114)
at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)
... 29 more
Best regards,
AdrianoHi Adriano,
Take a look at following forum post by me.
Re: Business packcage for CRM 60.2.3 marketing calendar iview,
regards,
prakash
PS: Please reward points for helpful answer or problem resolved. -
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Hi all,
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It will solve ur problem.
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[Reward Points for helpful answers] -
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Hi Alle,
Is it some SAP CRM business packages for portal to kommunicate with CRM function modul? As we have for HA (ESS)...
ThanksI install new installation
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