System Recovery

I just got a nb205-330WH--and partitioned the Hard Disc--now I have 4 parts and I can't change the size of the recovery part. I would like to go back to the beginning, and recover the whole system--how can I do it? I didn't get a recovery CD. And when I press zero after turning it on--I can only chose to start in safe mode--not the recovery....

Hi, Sonia.
I believe what you get is the list from Windows XP choices. The "zero" key should be pressed (more times) after you start the netbook, before seeing the Windows logo.
Is the Windows still working? If so, then go to Toshiba -? Toshiba Recovery Media Creator and create the recovery media (DVD or USB flash). Then boot with them and proceed further.
Otherwise you may have to call Toshiba Support for recovery disks..
Good luck.

Similar Messages

How do I restore backup swm files created during system recovery from external hard drive

Good day,
I was facing some problems with my laptop (HP Envy 17 3D Notebook with windows 7 home premium, 64 bit) and I had to return it back to its original state using system recovery.
During the process I was asked if I want to back up my data. I have chosen to backup my data in the flash drive. Once the process has completed and my laptop is to the original state, I tried to recover my backup but it tells me:
The version of this file is not compatible with the version of windows you're running. Check your computer's system information to see whether you need an x86 (32-bit) or x64 (64-bit) version of the program, and then contact the software publisher.
If i click run as administrator it tell me:
Windows cannot find 'F:\Backup_2015-04-29 143842\Restore.exe'. Make sure you typed the name correctly, and then try again.
there are files labeled like backup.swm, backup1.swm, backup2.swm. I can't open these files or do anything with them. In a text document it lists all the files it apparently copied. It is only a list of text, nothing else.
any help will be greatly appriciated.

Hi @Jef35,
Welcome to the HP Forums!
It is a superb place to find answers and information!
For you to have the best experience in the HP forum I would like to direct your attention to the HP Forums Guide Learn How to Post and More
I understand that while doing the recovery back to factory you opted to backup your personal files and would now like to know how to restore them .
Here is a link to HP PCs - Restoring Files that were Backed Up Using HP Recovery Manager (Windows 7)
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If this resolved your difficulty please select solution provided to enable other posters to locate this information more easily.
I hope this helps
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Error message: this computer is not supported by the system recovery media.

I replaced a bad samasung hard drive in my Pavilion dv6z 3200 with a Seagate Momentus XT 750 GB 7200RPM SATA 6Gb/s 32 MB Cache 2.5 Inch Solid State Hybrid Drive ST750LX003 and when trying to restore Windows 7 64 bit OS get the error message "this computer is not supported by the system recovery media"

Is the new hdd at least as large a capacity as the original? Can be larger capacity, but sometimes smaller will cause error.
Enter BIOS by tapping F10 key. Is all system info intact/complete?
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System Recovery Kit for dv7-3165dx fails to restore factory image to replacement hd

I'm posting this wall of text here in case someone else has any suggestions before I contact HP Support to see what options they have.
My attempt to recover the factory image to a replacement hard drive in an HP Pavilion dv7-3165dx notebook is failing. An error occurs when SM.exe is trying to merge the WIM files. The SSRD.Log shows an error:
SM, 13, Set reference file fail
after that, SM.exe displays this message when run from a command line:
SM, Failure, Can not load imagex 1 from src WIM file
The following are the symptoms that the Recovery Manager displays on the screen.
The Recovery Manager reads the two DVDs and after a few seconds, it pops up an error message:
Reducer
C:\RM\Image\TempBASE.WIM was not found.
The message has on "OK" button that when clicked on, closes the message window.
After that, nothing happens. No disk or DVD activity for over an hour. The mouse moves, but no key presses have any effect, including CTRL-ALT-DEL. You can use the mouse to move the Recovery Manager window around, and there is nothing hidden behind it. Clicking on the Recovery Manager Back, Next, or Cancel buttons produce no response at all.
The only option at this point is to hold down the power switch until it powers down.
When the power is turned back on, the hard drive boots and Recovery Manager displays a message that incorrectly claims "Recovery is complete" and has a "Click Finish to restart" button. After clicking on "Finish", it reboots but since the System Recovery did not actually complete, all it does is display:
BOOTMGR is missing
Press CTRL+ALT+DEL to restart
Before attempting the recovery, the notebook passed all diagnostic tests.
The 2x2GB memory cards, which still have HP stickers on them, were tested with Memtest86+ V5.01 and completed over six passes in over seven hours with zero errors.
The replacement 500GB HGST Travelstar Z5K500 drive was tested with gsmartcontrol. The SMART status showed no errors in the past with over 400 hours of power-on time. Both of the SMART short self-test and extended self-test tests were run, which it passed without any errors.
The HP System Diagnostics from the Startup Menu were run on the memory and hard drive and they passed those tests without any errors.
While waiting for the HP "System Recovery Kit for Consumer Notebook (3 Disks)" Software Part Number 599357-001 to arrive, both Fedora 21 64bit and Windows Vista 64bit were successfully installed on the harddrive.
Both System Recovery DVDs were read on different machines without any errors. This System Recovery Kit supports the notebook's System Id which is 3638, so they appear to be the correct discs.
Now a list of workaround attempts that were suggested.
After the Recovery Manager failed a few times with the same error message, some googling came up with other users mentioning the "TempBASE.WIM was not found" error message. I tried these suggestions that I read about.
Run KillDisk to fill the HD with zeros.
Running Recovery Manager after that failed with the same error message.
Run the CyberLink Recovery Discs Utility (sp44645.exe).
Running Recovery Manager after that failed with the same error message.
Installed Windows VISTA 64bit again and upgraded the BIOS from F10 to F13.
Running Recovery Manager after that failed with the same error message.
Try only using a single 2GB memory card to see if it was a 64bit problem.
Running Recovery Manager after that failed with the same error message.
The BIOS does not have an option to change from AHCI mode to IDE mode.
I don't have a Windows 7 OEM install disc and am trying to avoid spending $100 to buy one.
That is when I decided that it is not a PC hardware problem, but a problem with the HP System Recovery Kit. Here are the details of what I think the Kit is doing.
After running Recovery Manager and getting the error message, instead of just re-booting and letting the "Recovery is complete" message appear, I re-booted with a Linux USB drive and inspected what was on the hard drive.
fdisk -l shows this:
Disk /dev/sda: 465.8 GiB, 500107862016 bytes, 976773168 sectors
Units: sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 4096 bytes
I/O size (minimum/optimal): 4096 bytes / 4096 bytes
Disklabel type: dos
Disk identifier: 0xa5dddc41
Device Boot Start End Sectors Size Id Type
/dev/sda1 409600 143013887 142604288 68G 7 HPFS/NTFS/exFAT
/dev/sda2 * 143013888 143833087 819200 400M c W95 FAT32 (LBA)
fsarchiver probe shows this:
[======DISK=] [=============NAME====] [====SIZE==] [MAJ] [MIN]
[sda ] [HGST HTS545050A7    ] [ 465.76 GB] [ 8] [ 0]
[=====DEVICE] [==FILESYS==] [=====LABEL=] [====SIZE==] [MAJ] [MIN]
[sda1 ] [ntfs    ] [<unknown>    ] [    68.00 GB] [    8] [     1]
[sda2                 ] [vfat    ] [SDV ] [ 400.00 MB] [   8] [ 2]
Running gparted shows about 200 MB of unallocated space before the sda1 NTFS partition. The rest of the disk is unallocated after the bootable sda2.
The sda1 NTFS partition has a \SSRD.Log file and an empty \RM\Image directory.
The sda2 FAT32 partition has the Recovery Manager application files in it:
/mnt/sda2:
total 400
-rwxr-xr-x 1 root root 15 Apr 9 23:36 SDV.FLG
drwxr-xr-x 4 root root 4096 Apr 9 23:36 SYSTEM.SAV
drwxr-xr-x 3 root root 4096 Nov 1 2009 BOOT
drwxr-xr-x 3 root root 4096 Nov 1 2009 EFI
drwxr-xr-x 2 root root 4096 Nov 1 2009 SOURCES
drwxr-xr-x 3 root root 4096 Jul 27 2009 TOOL
-rwxr-xr-x 1 root root 383562 Jul 13 2009 bootmgr
The SOURCES directory has boot.wim, and the TOOL directory has all the programs, like Reducer.exe and SM.exe, in it.
After shutting down the Linux system and rebooting, the Recovery Manager then boots from sda2 and displays the "Recovery is complete" message and "Click Finish to restart" button. During this process, it removes the sda2 partition and marks the sda1 NTFS partition as the active bootable partition. When the PC restarts, all that is left is the sda1 NTFS partition with the empty C:\RM\Image directory and the SSRD.Log file, so there is no BOOTMGR to boot with.
The SSRD.Log file logs the tasks that the Recovery Manager performs.
The Recovery Manager runs some initialization tasks and then reads the two System Recovery DVDs. It then calls MergeWimFile which runs SM.exe and starts to merge BASE.WIM with the other BASE*.WIM files. SM.exe merges 20 WIM files with log entries like these:
SM, Success, refName= C:\RM\IMAGE\BASE22.WIM
SM, Success, refName= C:\RM\IMAGE\BASE23.WIM
SM, Success, refName= C:\RM\IMAGE\BASE3.WIM
SM, Success, refName= C:\RM\IMAGE\BASE4.WIM
SM, Success, refName= C:\RM\IMAGE\BASE5.WIM
SM, Success, refName= C:\RM\IMAGE\BASE6.WIM
SM, Success, refName= C:\RM\IMAGE\BASE7.WIM
Then, with only two WIM files left, BASE8.WIM and BASE9.WIM, the log shows:
SM, 13, Set reference file fail
This must be when Recovery Manager pops up the "Reducer C:\RM\Image\TempBASE.WIM was not found" error message.
That narrowed down the problem.
I copied all of the WIM files and the TOOLS directory to a Windows 8.1 system. The two DVDs did not have any errors while being read. Running SM.exe from an admin Command Prompt with the same parameters that were logged in the SSRD.Log produced the same error message. There was an additional error message that appeared in the Command Prompt window:
SM, 13, Set reference file fail
SM, Failure, Can not load imagex 1 from src WIM file
and the TempBASE.WIM was not created.
SM.exe /? did not provide a help message. I could not find any documentation on the SM.exe command.
If I removed three of the WIM files, (BASE7.WIM BASE8.WIM BASE9.WIM) then SM.exe could create the TempBASE.WIM file, but it would fail while merging index 2 of 3 with this message:
SM, 11%, Merge index 2 of 3 Processing
SM, Failed, Export image failed
The TempBASE.WIM is 3,421,518 KB in size after that.
This is where I came to a dead end and cannot think of anything else that I can do. Maybe I'm missing something obvious, but it appears to me that there was some kind of error building this System Recovery Kit and it is not able to perform a factory install on this notebook.
ps
If I can figure out how to add an attachment, I will add the SSRD.Log file. If not, then ask and I will post it as a followup.

Downloaded Windows Assessment and Deployment Kit which contains the latest imagex program.
Running imagex.exe on the BASE7.WIM file on the second System Recovery DVD:
imagex.exe /info K:\PRELOAD\BASE7.WIM
ImageX Tool for Windows
Version: 6.2.9200.16384
Error opening file [K:\PRELOAD\BASE7.WIM].
The data is invalid.
The same error message is shown for BASE7.WIM, BASE8.WIM, and BASE9.WIM.
The other WIM files in the PRELOAD directory, BASE5.WIM, BASE6.WIM, BASE10.WIM, BASE13.WIM, BASE15.WIM, BASE17.WIM and BASE23.WIM, could be read by imagex without any errors.

Yoga 3 Pro - Accessing BIOS, boot menu and System Recovery

The following tutorial will explain the following topics
How to access the BIOS Setup
Choosing a boot menu
Start a system recovery
It is not the idea to explain every single option of the above, since many of them are complex and it would be too extensive for such a tutorial like this.
To execute any of the tasks above you need to press the button marked with the red arrow in the picture below:
Press the button when the Y3P is off! Use a small pointing device, I use the tablet pen of one of my Thinkpad tablets
Once you press the button you will be presented with the following screen:
Use the cursor keys to move up and down, press Enter to choose an option.
1) BIOS Setup
The BIOS is where you can get technical information about your device, as well to change boot parameters and setting up security passwords. Be very careful when changing certain values, since it can affect the way the Y3P works and/or affect performance and security settings.
Information Screen
It gives the hardware details of the Y3P, like CPU, installed RAM, SSD capacity and so on. This is a display only screen, no settings can be changed here:
Configuration Screen
Time and date can be changed in this screen. Furthermore to deactivate the Wireless LAN and enable the Intel Virtual Technology. If you plan to use Virtual Machine software in your Y3P this setting must be enabled
Passwords can be set up in this section. Secure Boot settings can be changed here.
Primarily designed to protect users from rootkits and other malware attacks by blocking unauthorized executables and drivers from being loaded during the boot process, it must be deactivated if you plan to install Linux or having paralel operating systems
Boot Screen
Boot modes can be selected in this screen, you can disable booting from a USB stick or from a network for example
2) Boot Menu
This option is useful if you have Linux installed (using managers like LILO, GRUB, etc).
If you only use Win8 or higher there 's no much you can change.
3) System Recovery
This option will allow you to restore the system to either its factory setup, or to a previous backup done within Windows
A factory set up will leave the Y3P as it was shipped from Lenovo your private data and installed apps and/or programs will be wiped out. So make sure you have an external backup before such a reset

OK article. Doesn't answer my questions.

Troubleshooting System Recovery Problems

A System Recovery is a useful tool to return your Windows 8 tablet back to factory defaults. However, what do you do when the System Recovery isn't working!?
A full System Recovery can be a lengthy process as there is a lot of data being transferred. Patience is the key, as a full Recovery can take two to four hours to complete.
For more information check out HP's Troubleshooting HP System Recovery Problems for Windows 8. This document will help you get your Windows 8 tablet back up and running.
TIP: If you are planning on using the System Recovery make sure that you do not change or delete the HP Recovery Partition as that will make all but impossible to Restore your tablet using the HP Recovery Manager.
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Thank you,
BHK6
I work on behalf of HP

Have you created this disc on your own or you use original toshiba disc?
Do you use it for the first time?

System Recovery didn't finish and now I can't log into my computer. Help please...

My touchscreen was not working so I tried different steps to fix it and still nothing. So I did a System Recovery and still nothing..So then I did a System Restore to completly wipe everything out back to factory settings...and after I did it I tried to turn my computer on and it won't even go to login with my password it just says Windows did not install properly please restart and install again. I tried phoning Hp support but my warranty is up and I can't pay the 109.00 dollars for a year's worth of phone support and the tech guy nows exactly how to fix it but he couldn't help me can you believe that @#$*...So basically my comp does not work at all...if anybody can help I would so appreciate it...thank you...

SInce you already did it, make sure you have nothing but the keyboard/mouse dongle plugged in and do NOT connect to the internet via wired or wireless and redo a full System Recovery, that should resolve this since something died midway in the last recovery.

I have had to do a system recovery on my desktop computer. In re-installing iTunes, I am told that I have two libraries. How do I access the old one.

I have had to do a system recovery on my desktop computer and it was 'wiped'. iTunes had to be reinstalled. However, I can't access my old library. I am told that there are now two of them. I need to get to the old one.

I had to wipe my computer clean and I had backed up my I tunes on an external hard drive, but I also had all my music on my Ipod. Now that I reinstalled Itunes, it can't locate all my music that I have on my ipod. Did you find a way to do this? Please help if you have a solution.
Thanks

How do I restore backup1.swm files created during system recovery from external hard drive.

On my hp dm1 with windows 7 In full detail, this is what I did. I clicked to do a system recovery, it asked if I wanted to backup the files, I said yes. It said it backed up my files on the external hard drive. I continued the system recovery. It set my computer back to factory settings. I tried to recover my backup, it acted like it was restoring the files and showed them going into the c: area in a folder. I open the folder and it says the folder is empty. I hit properties and the folder contains 10mb+ of data. I go back into my LaCie drive, there are files labeled like backup.swm, backup1.swm, backup2.swm. I can't open these files or do anything with them. In a text document it lists all the files it apparently copied. It is only a list of text, nothing else. Have a 12 page research paper in these back ups that is due in a few hours so any help will be greatly appriciated.

@Daniella1985,
If the standard procdure of locating the program launcher (a .exe file) on the first backup media (disk 1 or the external storage device) is not working, then you can manually extract the files using 7-zip.
7-zip can be found here.
Once 7-zip is installed, open it and navigate to the first .swm file of the backup. Right-click the .swm file and select 7-zip>open archive. Once that opens, it should reveal the contents of the .swm files. If the file contains something you want to keep, you can either extract each invidual file or extract the entire directory. If you want to extract each individual file, highlight the desired file and click the extract button at the top. If you want to extract the entire directory, make sure no items are highlighted and click the extract button at the top.
This is a manual process and it can be a large task depending on how many files were backed up, but it is one method to get the backedup files when the standard procedure is not working.
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Can I replace internal hard drive using only my system recovery disc?

Hello Everyone and thank you so much for your help!
I have a Vista Desktop and have determined that I need to replace the hard drive.
I am hoping that I can set the jumper pin on the new hard drive to primary, remove the old drive, install the new drive and turn on the computer with the System Recovery (SR) Disc in my DVD drive, boot off of the SR Disc, and run the SR. Will this work or am I just dreaming?
On thing that might cause issues is that the original hard drive is 640GB, and it is no longer available, so the new one I have is 500GB..Everything else about the 2 drives is the same. Old drive: WD6400AAKS, New Drive: WD5000AAKS.
Thank you extra much for any advise you can provide!
Cindy
P.S.. In case it would be helpful to know why I think I need to replace the hard drive...in the mornings when I go to turn the computer on, the hard drive activity light never flashes even a single time and the computer doesn't boot. Through trial and error I have figured out that by doing this:
1) removing power from the computer
2) disconnect then reconnect both connectors to the hard drive
3) reconnect power to the computer
4) depress the computer On button
that the computer will boot and all is good for the day. However, I turn off the computer at night and the next morning have to follow the above procedure. Only removing power from the computer for 30+ minutes does not work, it seems to be necessary to disconnect the hard drive connectors.
This all started at the same time I got a virus on the computer that I was supposedly able to remove.
I have done the following to try to resolve the problem with no success:
1) Ran the diagnostics and passed all Tests, tests say hard drive is okay. (day 1)
3) Cleared the CMOS by removing the battery on mother board (day 1)
2) Did a System Recovery (day 2)
3) Ran Boot.exe /FixMbr (day 3)
4) Ran Boot.exe /FixBoot (day 4)
5) Ran Boot.exe/rebuild bcd (day 5)
I am thinking I must also have a virus on the boot sector that did not get written over when I did the System Recover...but I am a novice computer geek, so I know I could have missed something. :-)

Its easy Pal! You check your HDD first but not in the way you did. Just follow the steps with your old HDD.
1. Try a clean install(delete the partitions while installing OS) of other OS like linux or XP or Windows 7.
2. If it works properly the your HDD is OK.
3. Then work for some days with the OS installed to check the condition of HDD.
4. If any problem happens then you need to buy a new one or if its recently bought, go for RMA.
5. If there is no problem, then do a clean install(delete the partitions while installing OS) with your Vista Recovery.
6. Use a Better Security with MSE/Avira/Trand Micro
For Replacing with a different HDD, you must consult nearest HP Service Point for the change in your hardware configuration, so that they will register with Microsoft with the new HDD.
Note: Give the old and new HDD to HP Service Point employee.
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HT1473 Is it possible to sync the content on iPod Classic to iTunes? My computer crashed and I don't have a backup after system recovery.

My computer crashed. I did a system recovery. Is it possible to sync content from iPod to iTunes? I do not have a back up of my iPod content. I downloaded a lot of CDs individually to iTunes library.

and this one:
https://discussions.apple.com/docs/DOC-3991
Regards.

My system freezes during start-up "for first time" after running System Recovery.

HP G62-227CL
Win 7 (64 bit)
No error message, per se; just a frozen screen during reboot.
Months ago, my computer suddenly started glitching on me. I shut down and tried a reboot. The system froze on the boot screen with the flying colors. Tried system recovery several times but must have done something wrong because it would not run. Resolved to buy a new hard drive and reinstall from recovery discs. Delayed for no good reason until today, months later.
Before buying new hard drive, decided to run System Recovery again. It worked! I tried the option that deleted everything and restored to original factory settings and software. Everything appeared to work like a charm: hard drive reformatted, software reinstalled, system prompted me for a reboot. I did. Windows started to start, "Setup preparting your computer for the first use" appears . . . and freezes. For hours. Hard drive indicator light is off.
BTW, made sure that the Wi-Fi button was on as I read about Recovery issues if it was off when the program ran.
Rebooted. Hit F11. Ran maintenance and checked hard drive for errors. There are errors. Unfortunately, the default setting of CHKDSK does not repair them. Opted for a command prompt. Rand CHKDSK again with "/f /r" option seen in other posts. I'm too ignorant here to get the program to run properly, I guess. I ran CHKDSK on both drive X and C. No errors found . . . sort of. I know they exist because the system will not boot up. (Yes, I tried again.) Back at command prompt, I tried to run CHKDSK on drive C again. This time I received a message that I would first have to unmount (dismount?) the drive. As I do not know what this means, I opted for "no" and have decided to post this message for assistance.
So. Suggestions on what I do next? More specifically: how do I get CHKDSK to repair the errors it found? I believe the message was: "Errors in $130 of sector . . ." It displays this message twice at 62% completion. Freezes for a long time. Gets going again only to slow to a crawl again around 70% but for not as long. Then returns back to the start screen of System Recovery.
Ran System Recovery again for kicks. Again, appeared to work like a charm. Unfortunately, the laptop is once again sitting frozen on the "Preparing . . . for first use" screen again. It is getting hotter the longer it sits. The fan is now audibly running at higher rpms . . . if any of that helps. I'm shutting it down and waiting for your advice.
Thanks!
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View Solution.

Hello Miles1966. I understand you're experiencing some issues with your notebook freezing.
This does sound like a hard drive problem. The freezes, missing HDD indicator light, and inability to perform a recovery are all symptoms of a failing hard drive. You had been using CHKDISK previously but have you tried running the diagnostic which is built into the BIOS? Try following these steps and post the result of the diagnostic. I suggest running the memory test as well just in case.
Let me know the result of these diagnostics. I hope you have a great day!
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How can I restore a broken user after a System-Recovery?

I recently tried upgrading my PowerMac G4 from Mac OS X Tiger to Leopard, but the Mac crashed in the process and all seemed lost. However, with a system recovery, I managed to get everything back. At least, almost everything. I still had to create a new account, and this account was missing the addresses from the previous account in Addressbook. Addressbook was empty. Addressbook used to be filled with addresses from 2 accounts. I managed to recover the addresses from one account, but the other seems inaccesible. I tried restoring the account. Empty. I tried copying the files and giving myself read/write permissions. Nothing. I tried showing hidden files.Nothing. Does anybody know what's going on here? How do I recover this account/the addresses from Adressbook (I don't really care about the other files on the account).

I tried restoring the account. Empty.
Ooops, I don't think that was the ting to do. Would only erase stuff if anything.
Get Find Any File...
http://apps.tempel.org/FindAnyFile/
Hold Option key down when clicking on Find to Find All.
Search your whole drive for Name contains...
AddressBook.data
What we're hoping to find for that old account are one or more of these...
AddressBook.data.beforesave
AddressBook.data.previous
AddressBook.data

How can I boot from my recovery dvd to reach the system recovery C: on a extern hard disc

I think a have a virus in my notebook Pavilion 15 and want to restore my C partition with a system back up. I made this system back up a month ago and it is stored on a extern hard disc. I have also made a recovery dvd. How can I boot my notebook from my dvd to start the procedure? I have 2 partions on my notebook. The second partition contains My Documents.
Thanks in advance.
Tineke

It is unlikely that the back-up of the system recovery, that you have stored on an external drive, will be useful in recovering your computer. Please see HP PCs - Performing an HP System Recovery (Windows 8), for instructions on using the HP Recovery Disc set your created earlier. Typically, the disc set is 4 to 6 DVDs.
If you have any further questions, please don't hesitate to ask.
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Can I use HP System Recovery Disks on a new hard drive replacement with a lower storage capacity?

Can I use the HP System Recovery Disks from my HP Pavilion dv7t-4000 CTO Select Edition Entertaimnent Notebook PC when I replace the failing hard drive with a smaller storage capacity hard drive? Right now it is a Toshiba 750GB SATA hard disk drive, 5400 RPM, 2.5 inch small form factor (SFF) and I am planning to replace it with the Toshiba HDKCB26 500GB 2.5 inch Hybrid Hard Drive. I read that I cannot use a System Image to restore the hard drive because it is a smaller capacity then the original Hard Drive. If this is true, it seems that my only option is to use the HP Recovery Disks.

Hi:
Normally the HP recovery disks don't work on a smaller hard drive either, but it may be possible in your case if HP offered a 500 GB HDD in that model series.
No guarantees though.

Getting error code 0x400110020000100b while doing system recovery for windows vista 32 bit.

I attempted to do a system recovery on my Laptop using the included recovery discs and got this error 0x400110020000100B. THe disc looked pretty beat so last week I ordered a new set. Now when I got to put disc 2 in (at 80% complete) I get the same error. I called customer support and he took me through the F9 process to no avail and I've also tried the F11 approach which got me no where. I'm frustrated because I really don;t have the money for a new laptop.
Laptop is a HP Pavilion DV6700.
Any help would be appreciated more than you know.
System is Windows Vista 32 bit
The guy on the phone said "well ya know thats a pretty old computer"...gee thanks..
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You're very welcome.

System Recovery

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