T61p Client Security Solutions + Password Manager + Two Operating Systems

Greetings.
    I am running both XP and VISTA on my T61p.  I use the client security solutions password manager feature for websites and network shares.  Since my model has the biometric scanner instead of entering the user ID and password I just swipe my finger.  The issue is that when I first setup client security solutions it creates some system key that I assume is tied to the security chip hardware.  Once I have it setup and working under one operating system it fails to authenticate me under the other operating system.  It brings up a windows that says, "Verify Identity" / "reason for authentication:  system key recovery"  Why am I not able to use this feature under both operating systems?
Thanks for your time.
 XSYLUS

Thanks for the reply.
I was using an older version of RnR, however, after the attempt to re-install, I upgraded to the latest version.  It still errors out.
As to your second guess, I was hopefull this was the fix, I had forgotten to go through the registry.  I deleted an empty CSS folder in the Common Files folder.  And found several registry entries which have now been deleted.  I don't believe I missed any.  But unfortunately no luck.  I cleared the chip again as well.
If it adds any clues, the system update was not working either.  But the language fix posted on the forums resolved it.  If I remember correctly the first time I tried to reinstall CSS it did ask a question/comment about language not matching.  I could be wrong, however, there have been alot of attempts.
I spoke with tech support on the phone with the only suggestion being a clean restore of the laptop which I would like to avoid.
Thanks again.

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    If a post answers your question, please mark it as an "Accepted Solution"!
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