TA44551 My 1-year ipod nano locked up and would not start overnight. The on/off button will not work and stopped holding charge. No water damage, no fall, nothing unusual. I restored it (twice) but it will still not hold charge and on/off does not work.
My 1-year ipod nano locked up and would not start overnight. The on/off button will not work and stopped holding charge. No water damage, no fall, nothing unusual. I restored it (twice) but it will still not hold charge and on/off does not work. I tried to restore it again and charged it in three different locations with different cables. etc but nothing. Suggestions?
- After charging for 1/2 hour or so, does iTunes see the iPod? If yes, restore the iPod from backup.
- If no, se if placing the iPod in recovery mode will make it visible so you can restore the iPod. For recovery mode see:
iPhone and iPod touch: Unable to update or restore
Similar Messages
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My iPod is locked in the portrait mode, I have the portrait orientation unlocked, I restore it twice but no help.
I'm surprised that the restore does not fix it, which leads me to think that one of two things is going on:
One, your acceleromter has malfunctioned. The only fix for this that I know of is to take it to a Genius Bar at an Apple Store.
Two, you might not be holding the iPod Touch properly to make orientation work. You have to hold it vertically when you turn it if you want the orientation to change. The iPod should not be parallel to the ground, but perpendicular.
Three, you may misunderstand how to manage the orientation function. When you bring up the running apps tray at the bottom, do you see the lock in the middle of the circular arrow? If you do, the orientation is still locked. tap it to make the lock disappear, and then open an app and see if it changes orientation
See the two images below for locked and unlocked statuses.
UNLOCKED:
LOCKED: -
I have restored my iphone but camera shutter still will not open/work
Try closing the Camera app completely and see if then works when you re-open it : from the home screen (i.e. not with Camera 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Camera app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
If that doesn't work then you could try a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the equivalent of a reboot. -
My iPod says disabled connect to iTunes. So I did and i restored it twice but it didn't work either times. What do i do now?
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.
Did all steps of the restore complete without error? I doubt it. -
My Ipod nano 6Th sometimes shuts down when I connect the phones, sometimes it not shuts down, but the volume and standby buttons do not work. If I not connect the phones everything works fine. But with the phones connected it goes crazy. I alredy reset, restore and nothing. If I reset and let the phones connect the up and down volumes buttons start to work. But the power/stand by button don´t. I need to disconect the phones to the power/stand by button starts to works. Anyone already have simmilar problem?
A windows error message appears saying iTunes has encountered a problem and needs to shut down.
let's get a crash log from itunes, and send it to the Apple engineers for a look.
Typically, you'll need to configure Dr. Watson on your PC in order to generate crash logs. Windows start menu -> Run. Type in "cmd". Hit return. At the prompt in the command line window that comes up, type in
drwtsn32 -i
And hit return.
This will create crash logs in Documents And Settings\All Users\Application Data\Microsoft\Dr Watson\. There'll usually be a file in here called "drwtsn32.log"
prior to collecting the itunes crash log, delete any existing crash logs in there. (we want to make sure we send the correct crash log.)
Generate the crash, collect the crash log, and and send it as an attachment to this email address.
in the email to Roy, be sure to include the following information:
- A link to the thread on Apple Discussions where the issue is being discussed
- The username you are using in the thread
- The version of iTunes you are using or trying to use
- the version of Windows you are using (mention service packs)
- A concise description of the issue you are seeing
- The exact text of the error message you are seeing -
Ipod nano 5th gen - works fine when plugged in either to wall or computer and appears to be fully charged but as soon as it is unplugged screen goes blank and will not start - is the battery shot?
Yes, your battery is likely toast and in need of replacement. Not much else for troubleshooting here. Sorry.
B-rock -
I forgot my password and could not open until it is said "connect to iTunes". I connected to iTunes. for three hours, I restored it. But it is still not restarted. what can I do? I can not use my iPad 3 for three days. Please help me!
Try and force your iPad into Recovery Mode
1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
3.While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device. -
My iPad says it has to restore to update, but it will not. It is caught in a cycle of not being able to restore but needed to restore. I keep getting error code 3014 but I can not figure out what this means! nor can I do anything about it! So Frutrated!
Also...
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
But... if the Device has been Modified... this will Not necessarily work. -
My ipod nano 7th gen no longer shows "Playlists" in the music menu. No changes made other than deleting one and adding one playlist to those synced. Synced fine in late February. Not working as of 3/7/2014.
I would either say that the iOS is correpted due to a software glitch or y have have a hardware problem like bad memory locations that are corrupting the iOS.
- Restore from backup via iTunes. This will install a fresh copy of the iOS. See:
iOS: How to back up
- Restore to factory settings/new iOS device. This will elimate corruptin in the backup causing the problem.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
my ipod nano 6th gen screen is white ive tried the hard disk mode with the power and volume buttons and it still wont work any suggestions?
You can try Restoring it in iTunes but I believe you will end up needing to have it serviced.
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if I've lost or had my iPod nano 3rd gen stolen, how can i find the serial numbers? Nothing in iTunes but i am sure i linked them before...
They are not listed as devices on the itunes store account...Hi BradSLane,
Thanks for using Apple Support Communities. This article has one method to find your serial number:
Reporting a lost or stolen Apple product
http://support.apple.com/kb/ht2526
If you have lost or found an Apple product, please contact your local law enforcement agency to report it. Although Apple does not have a process to track or flag lost or stolen product, you can use My Support Profile to find a list of serial numbers that have been purchased or registered with your Apple ID.
Go to My Support Profile*.
Sign in with your Apple ID.
View your purchases in "My Products".
* Currently available only in certain languages.
Note: If you need help remembering your Apple ID(s), go here.
Take care,
- Ari -
i plugged in my iphone to restore it but while restoring itunes shutdown itself . if my iphone is not connected to the mac itune works but when i connect my iphone to my mac itunes does not open at all.
Hi Arjun sache,
Welcome to Apple Support Communities.
It sounds like you're seeing an issue with iTunes shutting down unexpectedly when your iPhone is connected to the Mac. Take a look at the article below, it provides a lot of great troubleshooting tips that may be able to resolve the issue for you.
iTunes: May become unresponsive when connecting iPhone, iPad, or iPod touch
http://support.apple.com/kb/ts3219
I hope this helps.
-Jason -
Bought an iPod nano for use in an external source to the unit of the BMW. It works, but don't remember the place when you turn off the power and every time begins to play the playlist first.
Thanks iPod Whisperer--
I do realize that the nano will resume where I left off in my audiobook if I reload the file that was last playing.
What I was hoping is that the 6g nano would work like my previous iPods and default to the last file played the next time played after Iused sleep mode instead of going to some random song on the iPod.
Since I usually have a lot of audiobooks on my iPod--and most of those have 10-15 files in them, it's a pain to have to navigate to the correct file (and try to remember which of the 10-15 files I was last playing). On all my other iPods I could simply hit play and it would start up in the audiobook right where it left off.
Note--this only happens if I use the sleep timer to turn off the iPod. If I pause the book myself, when I turn the iPod back on it'll "remember" what file it was playing.
Hope this makes sense.
dordale -
i have an ipod 2g and my lock button wasn't working so i took the ipod apart and changed the button. the top half works but the bottom doesn't so i cant unlock my ipod but i can still listen to music and such
Take it apart again and find out and fix what you messed up.
First I would try restoring the iPod. to factory settings/new iPod -
My Itunes will not start after the latest update. I keeo getting error message tEventType : InPageError P1 : c000009c P2 : 00000003 . I have tried to reinstall but no joy. Any advise?
'The installer has insufficient privileges to modify this file C:\Program Files (x86)\Common Files\Apple\Apple Application Support\Web kit.resources\inspector\Images\Spinner Inactive Selected.gif.'
That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
XP instructions in the following document: How to perform disk error checking in Windows XP
Vista instructions in the following document: Check your hard disk for errors
Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards?
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