TCS4 on Windows 8.1 Pro 64 bit

I did a clean install of Windows 8.1 Pro 64 bit on my workstation. Then I did a clean install of Adobe TCS4. When I want to enter my Serial Number I receive the following message:
Serial Number you povided is valid, but a qualifying product could not be found on this computer.
To use this serial number, you must own one of these qualifying products. Please choose the one you own and enter its serial number.
When I select Adobe FrameMaker 11 from the dropdown and enter the TCS4 Serial Number I receive the following message:
This serial number is not for a qualifying product. Please try another.
Any suggestions?

What did Adobe support say? Installation help/support is free.
Art Campbell
          [email protected]
"... In my opinion, there's nothing in this world beats a '52 Vincent and
a redheaded girl." -- Richard Thompson
                                                      No disclaimers apply.
                                                               DoD 358
I support www.TheGrotonLine.com, hyperlocal news for Groton MA.

Similar Messages

Unable to install Windows 8.1 pro 64 bit on my HP Pavilion g6 1318ax

Hello,
I have Windows 8.1 pro OS on my machine but that's 32 bit. I am trying to install 64 bit of the same but it says "This app can't run on your PC". The machine I am using is Pavilion g6 1318ax.
Please advise.
Thanks in anticipation.
Regards,
Dev

Hi:
You have to boot from the 64 bit installation media and do a clean (custom) install.
It will not run from a 32 bit Windows desktop.
No 64 bit operating system will.
In other words, you can't upgrade from a 32 bit to a 64 bit operating system, and retain your programs and files.
So back up any files you don't want to lose.

Windows 7 professional 64 Bit on MacBook Pro Retina 15 with Boot Camp ?

Hallo guys, i have a big problem with installing Windows 7 professional 64 Bit on my MacBook Pro Retina 15 with Boot Camp. No matter what i try i get a black screen after partitioning or get a message like " No bootable disk" or " No System Disk availabe".
My Mac has : OS X version 10.8.2, 16 GB RAM, 512 GB memory, 2.6 GHz Intel i7 and is only a week old
My Boot Camp is version 5.0.1
My Windows InstallingDVD is one year old now, i needed it to build a PC last year, hope that doesnt make a difference, its a full version, so not just for upgrading.
From what i saw in the apple support it should work on my macbook. I hope someone can help me.
Thanks in advance.

Ok, problem solved. I looked a bit more here in the questions and there was the answer and its quite simple.
Somehow an USB-stick makes problems while Windows wants to install, i dont know why. So i just made everything over DVDs and now everything works fine.

HP Officejet Pro 8500 A909g - doesn't save a scanned PDF file on Windows 8.1 64 bit

I have just purchased a new PC with windows 8.1 and sucessuly installed the driver from here:
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4158&lc=en&cc=us&dlc=en&sw_lang=&product=3752...
I can print.
I have properly set up the digital filing to a network folder.
when I scan a documet a PDF file is generated in the network location howver it is 0 bites in size.
please help me.

Hi @kitesquid,
Welcome to the HP Forums!
I understand that your HP Officejet Pro 8500 A909g, does not save a scanned PDF file on Windows 8.1 64 bit. I am sorry to hear this, but happy to help!
To verify the printer's hardware is functional, are you able to make copies from the scanner glass? Copying a Multipage Original.
In the meantime, please try our HP Print and Scan Doctor, and let me know the results!
Hope to hear from you soon!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

Windows 8.1 Pro 64 bits. Problem with IDT High Definition Audio Driver on my HP pavilion g6 notebook

Hi!
I'd recently upgraded from Windows 7 to Windows 8.1 Pro 64-bit version. All drivers worked fine but I'm having problems with IDT High Definition Audio driver. Can someone help me? Thanks in advance! My PC model is: LS278EA#ABE

Hi:
See if this driver works...
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-124012-1&cc=us&dlc=en&lc=en...

Windows 8.1 Pro Bitlocker AES 256-bit cypher question

Hi, all
Have an odd situation I cannot make any sense of. I have a desktop PC running Windows 8.1 Pro. I launched gpedit.msc and changed Bitlocker’s cypher strength from the default AES 128-bit to AES 256-bit.
I then connected a brand new Western Digital 4TB external drive (model WDBFJK0040HBK-04) to the PC via USB 3.0, and Bitlocker-encrypted the drive. Opened a command prompt window as administrator, ran “manage-bde –status” for the drive in question,
which indicated the drive was encrypted with the 128 bit cypher strength, instead of 256 bits, as I had selected. Have unencrypted, rebooted and re-encrypted the drive time and again, always with the same results.
When connecting the same external 4TB drive to a Windows Server 2012 R2 Essentials in which I had made the exact same changes via gpedit.msc,
I can encrypt it with the 256-bit cypher strength, with no problems.
No TPM is used in either scenario, just a passphrase.
Anyone has any idea why my 256-bit setting is being ignored in the Windows 8.1 Pro machine?
Thanks
Arsene
ArseneL

Well, running rsop.msc in my Server 2012 R2 machine does show my 256-bit bitlocker setting took, however, running rsop.msc in my Win 8.1 Pro machine shows it did not, which explains the problem I am having.
Now all I have to do is find out why my request is not taking, even though I am logged in as an admin.
Thanks!!
ArseneL

Windows 8.1 Pro 64 bit from Dreamspark

I downloaded Windows 8.1 Pro from Dreamspark and it installs fine.
I need the 64 bit version instead though, but didn't get the option to install it.
My machine is a 2 processor, quad core Xeon with 8GB RAM.
How do I install the 64 bit version? It was installed on a blank disk.
Nick

When you opened the .dmx file in the download manager for your order, there should be two versions of Windows, both 32bit and 64bit.
If you have lost the .dmx file then login to DreamSpark and
go to Your Account/Orders and
find your Windows 8.1 order. Click on
it and in the next page click Start Download
as usually.
After the download finished, open up the .dmx file and
download the correct Windows image. For 32bit the correct image would have a name en_windows_8_1_x86_dvd... .iso
and for 64bit en_windows_8_1_x64_dvd... .iso.
Burn the correct image on an empty DVD
and then you're ready for a clean install.
Hope this helps.
P.S. Don't worry about the license key, it's the same for both editions.
EDIT: here's a screenshot from the download manager.

Windows 8.1 64-bit driver for Coprocessor on Mid 2009 Macbook Pro 5,4

I have successfully installed Windows 8.1 Pro 64-bit onto my Mid 2009 Macbook Pro 5,4. The installer from BootCamp 5.0.533.5033 would not run, but I installed one-by-one the files under Apple and then ran the 64-bit nVidia installlers. I have everything present and accounted for except for the 'Coprocessor.'
I have looked through the forums and everything seems to indicated that if you install the nVidia drivers it will install the driver for this but it doesn't. Any thoughts/suggestions/solutions?

For anyone who will find this post in the future, the Device Manager indicates that the 'Device Instance Path' is
pci co-processor pci\ven_10de&dev_0aa3&subsys_cb7910de&rev_b1\3&21436425&0&1d
Searching for that online, it appears that this is the nVidia MCP79 Co processor System.
This driver did not install with version 306.37 that came with the BootCamp drivers. I downloaded the current version from nVidia of 334.89 and that didn't work either. I searched online and found a driver for an Alienware 17x that uses the same co processor and ran the installer which extracted the files for the nVidia chipset v. 15.57 for 64-bit Windows 7 and Vista to c:\dell\drivers\R273039 and pointed the Device Manager to this folder and it was able to successfully install the driver software for the Management Controller (drivers are listed under the SMU folder for the "PCI\VEN_10DE&DEV_0AA3" device).
NVIDIA nForce System Management Controller
I then proceeded to use Double Driver to backup the drivers in use by the system so that if I install Windows 8 on future systems I can use this rather than the round-about way of getting the driver installed on the system.

Corrupt SPLDR.SYS Windows 8.1 Pro 64-bit won't boot

Hi!
I'm running Windows 8.1 Pro 64-bit full Norwegian version bought at a local store. My PC consists of:
MB: Asrock Z97 Extreme4
Proc.: Intel i7 4790
RAM: 4 x 8 GB Crucial Ballistix Sport 1866Mhz 10CL
Video: Gainward GeForce GTX 770 4GB
SSD: Kingston HyperX SH100S3 240GB (system disk)
RAID5: 3 x Seagate Barracuda 7200.12 1TB + 1 x Seagate Barracuda 7200.11 1TB(configured using Intel RAID BIOS utility - only used for user files)
Optical: Lite-On IHOS104-37 + LG BD-R BH10
eSATA: Samsung Story Station Plus 1.5 TB (This had to be set as internal SATA drive in UEFI otherwise it refuses to wake up form sleep)
1394a: Lycom PCI-E PE-101
PS: Corsair HX750W
The optical drives are connected to the onboard ASMedia ASM1061 controller, the others to connectors controlled by the Intel Z97 chipset. I also have an M-AUDIO Firewire Solo external sound card connected to the 1394a expansion card. This is powered
by the Firewire bus and is occasionally a little "tricky". I believe it's because there is no driver available for Win 8 so I had to use the one for Win 7 64-bit.
This rig was set up about a month ago and has worked without any
serious problems except that I sometimes experience that the eSATA drive doesn't always wake from sleep.
All suggested updates has been installed.
My issue is this:
2 days ago I was installing a Silverlight
plug-in for Mozilla when I got a message that the installation routine couldn't update the registry and then the system
froze. After rebooting,
I was informed that Windows had become
corrupt. Attempting to run the
repair routine was no use - I just got
a message that Windows couldn't undertake
the repair. I suspected problems
with the system disk and started the
command prompt using the installation DVD.
It turned out that the C drive suddenly
had becomeE drive. The RAID "disk" showed up under the command prompt as C:\.
I ran bootrec (Sorry, I can't remember what parameter I used)
that reported that some errors were
repaired but that it couldn't repair everything.
Then I ran sfc offline.
In the srttrail.txt log file (that was written to the correct path on the E drive) I see that
SPLDR.SYS is corrupt and attempt
to repair failed (error code 0x2
and 0x490).
I was advised by a support engineer on the Microsoft Community forum to try and run chkdsk /p - which turned out to be an invalid parameter - and chkdsk /r which reported that everything was OK.
The support engineer suggested that I should perform a system restore from WindowsRE. This is what happened:
At first there seemed to be only one restore point available dated two days earlier but when I looked for more restore points there were 4 alltogether the oldest one dated 14 days earlier. I klicked the button "Look for the
affected programs" (or something like that - I've translated this from the Norwegian version I use.) and there were listed a lot of programs and utilities that had been installed on this disk before but not as long as it had been in
this rig! (I used this SSD as system disk in another PC earlier.) This is strange: when I installed the disk in my new rig I chose to repartition it and as far as I know that means that old data is erased. OK, I chose the newest restore point anyway
and klicked Next. In the following dialog there was a yellow exclamation mark and a list of two drives. Both drives were called Local drive (C:), the first one with (System) as well. Under Status on this first one it said "You
must enable system protection on this drive." Status of the second one was "Cannot find the drive" (Again translated from the Norwegian version.) The checkbox to the left
of both of the listings were greyed out and because I couldn't choose any of them, the Next-button was grayed out as well.
As I mentioned before the drives have chanched letters. When I use old DOS commands from the command prompt and switch from the X: drive (which seems to be the Windows installation DVD) to C: it shows the RAID I mentioned before. Likewise, the
system disk (i.e. the SSD I'm having trouble with) is now D:. And that sort of explains why the system recovery can't find the drive... But it doesn't explain why the old programs show up in the new restore points... (I've checked that the SSD
still is set to be boot disk in UEFI.)
The support engineer suggested that I post my query on the TechNet forum.
Do you have any suggestions what to do?
I'm a little nervous considering what could happen
with the files on the data disk if I make a mistake... :-)
Regards,
Morten Ericson

Hi!
Please read both this reply and the next one in conjunction.
I've done some research on my own after following your advices (Please look at my last reply below.).
First of all: bootrec /scanos does not report any Windows installations.
Running bcdedit /enum reports:
Windows Boot Manager
identifier: {bootmgr}
device: partition=D:
path: \bootmgr
description: Windows Boot Manager
locale: nb-NO
default: {default}
displayorder: {default}
timeout: 30
Windows Boot Loader
identifier: {default}
device: partition=D:
path: \Windows\system32\winload.exe
description: Windows 7 Ultimate
locale: nb-NO
recoverysequence: {db9ccd8a-43de-11e4-85a8-8169ad6c7c9f}
recoveryenabled: Yes
osdevice: partition=D:
systemroot: \Windows
bootmenupolicy: Standard
I must admit that I don't know how these things go together but there are a few things that makes me wonder:
First of all this has to be the reason why Windows 7 Ultimate comes up as the only option when I try to run System Restore. But is it really a Windows 7 installation? A lot of the files (logs and so on) in the Windows folder and subfolders are dated
mid August when I installed Windows 8.1. I just wonder...
I've been googling a bit about system installation and recovery and I read somewhere that there are some special precautions when installing Windows on a UEFI-based system. I can not remember that there were any options or warnings about that when
I installed Windows 8.1 on my system. But I belive I saw somewhere that a UEFI-based installation creates other partitions than an installation on an ordinary BIOS based system. The fact that the SSD has been used in a BIOS based system with Windows
7 Ultimate before explains in my mind why there is no reserved partition.
BTW: I don't know if this is important but the strings that were reported by the bootsect command were {e59cd65f-170a-42c4-927d-8ce8a94989a3} for the C:-disk and {cf240c96-43dc-11e4-85a8-806e6f6e6963} for the D:-disk.
Regards,
Morten

AMD Radeon 6770m and Intel HD 3000 Driver for Windows 8.1 Pro 64 Bit

Hi, I use
Laptop : HP Pavilion DV 6 - 6019 TX.
OS : Windows 8.1 Pro 64 Bit.
VGA : - AMD Radeon 6770m
- Intel HD 3000
Now, the graphic was error, each after booting, the windows logo appears then to black screen (can't get the desktop).
In device manager - display adapters, only AMD problem (Microsoft Basic Display Adapter), then I uninstall the driver to be able to install AMD drivers.
I tried with "14-4-mobility-win7-Win8-win8.1-64-dd-ccc-WHQL", it is said that the last AMD drivers, but when at the end of install, it said failed to complete.
i also update driver Intel HD 3000 from this " https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=23764 "
File name: win64_152822.exe
Version: 15.28.22.64.3517 (Latest)
Date: 04/10/2014
Size: 138.68 MB
OS: Windows 7 (64-bit), Win 8 (64-bit), Win 8.1 (64-bit)
anyone please help me? i already try 5 days to try some driver but still black screen because AMD driver can't install. if you know the driver, please write the link. thanks a lot

1. In bios, do you found fixed and dynamic? if you don't found, install bios mod. Use dynamic
2. Uninstall all programs and drivers previously, before of "Advanced Micro Devices, Inc. - Graphic Adapter WDDM1.3 - AMD Radeon HD 6700M Series" Release July 2014. You can use http://www.wagnardmobile.com/DDU, for example.
3. Do you install windows 8.1 on windows 8.0? do you use windows 8.1 fresh installation? Can you testing install a new copy of windows 8.0 fresh? install drivers and later install updates... or fresh install windows 8.1?
4. You testing install Windows 7 with http://ftp.hp.com/pub/softpaq/sp55001-55500/sp55092.exe and update to windows 8?
5. You testing install http://ftp.hp.com/pub/softpaq/sp55001-55500/sp55092.exe in windows 8 initially?
NOTE: Excuse me my bad english, I try to help you. You should install drivers in order: Intel Chipset Device Software, Intel Rapid Storage Technology, Intel Management Engine Interface (6-series / 7-series / 8-series / 9-series) and then AMD software: http://forum.notebookreview.com/hp-drivers-software-forum/556469-drivers-hp-dv6-4xxx-dv6-6xxx-dv7-5x...
NOTE 2: My computer support Windows 8.1 native, but your computer not... http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4063&lc=en&cc=us&dlc=en&sw_lang=&product=5077... will be no new official drivers for these devices
NOTE 3. Test leshcat or guru3d drivers, and review forum respectively

Windows 8.1 Pro 64 bits fresh install with 0x9F_3_IMAGE_UsbHub3.sys error

Hi, I am having problem installing fresh Windows 8.1 Pro 64 bits OS into ThinkPad 10 on its dock.
Set up using MDT 2013 with ADK 8.1.
Everytime during "Finalizing Setting", it will hit with BSOD.
Searching for hours but unable to locate a driver package on Lenovo website that contain UsbHub3.sys file.
Does anyone able to advice me how to fix this?
Mini Dump file :
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
DRIVER_POWER_STATE_FAILURE (9f)
A driver has failed to complete a power IRP within a specific time.
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: ffffe0012f3626e0, Physical Device Object of the stack
Arg3: fffff802c8e1cc80, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
Arg4: ffffe0012f937310, The blocked IRP
Debugging Details:
Page 11610 not present in the dump file. Type ".hh dbgerr004" for details
DRVPOWERSTATE_SUBCODE: 3
IRP_ADDRESS: ffffe0012f937310
DEVICE_OBJECT: 0000000000000000
DRIVER_OBJECT: ffffe00127d69e60
IMAGE_NAME: UsbHub3.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 53897630
MODULE_NAME: UsbHub3
FAULTING_MODULE: fffff800acc3a000 UsbHub3
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
BUGCHECK_STR: 0x9F
PROCESS_NAME: drvinst.exe
CURRENT_IRQL: 2
ANALYSIS_VERSION: 6.3.9600.17237 (debuggers(dbg).140716-0327) amd64fre
DPC_STACK_BASE: FFFFF802C8E1CFB0
EXCEPTION_RECORD: 0000000000000001 -- (.exr 0x1)
Cannot read Exception record @ 0000000000000001
TRAP_FRAME: ffffc00000000000 -- (.trap 0xffffc00000000000)
Unable to read trap frame at ffffc000`00000000
LAST_CONTROL_TRANSFER: from fffff802c760fc1e to fffff802c7566fa0
STACK_TEXT:
fffff802`c8e1cc48 fffff802`c760fc1e : 00000000`0000009f 00000000`00000003 ffffe001`2f3626e0 fffff802`c8e1cc80 : nt!KeBugCheckEx
fffff802`c8e1cc50 fffff802`c760fb3e : ffffe001`2f2f4010 ffffe001`2f6f51c8 00000000`00000001 ffffe001`276d4cd8 : nt!PopIrpWatchdogBugcheck+0xde
fffff802`c8e1ccb0 fffff802`c746c810 : fffff802`c8e1ce60 ffffe001`285c4db8 fffff802`c76f9180 00000000`00000027 : nt!PopIrpWatchdog+0x32
fffff802`c8e1cd00 fffff802`c756a0d5 : 00000000`00000000 fffff802`c76f9180 fffff802`c7bf0900 ffffc001`05060d90 : nt!KiRetireDpcList+0x4f0
fffff802`c8e1cfb0 fffff802`c7569ed9 : ffffd000`20cf0998 00000000`00000000 00000000`00000000 ffffc001`00000000 : nt!KxRetireDpcList+0x5
ffffd000`20cf05d0 fffff802`c756c145 : 00000000`00f8000e fffff802`c7568887 ffffd000`20cf0610 ffffd000`20cf0610 : nt!KiDispatchInterruptContinue
ffffd000`20cf0600 fffff802`c7568887 : ffffd000`20cf0610 ffffd000`20cf0610 00000000`00000000 fffff802`00000000 : nt!KiDpcInterruptBypass+0x25
ffffd000`20cf0610 fffff802`c780bf75 : 00000000`00000001 ffffc001`050b8bb0 ffffc000`00000000 ffffd000`20cf08a0 : nt!KiInterruptDispatchLBControl+0x197
ffffd000`20cf07a0 fffff802`c7809e53 : 00000000`00000254 ffffd000`20cf0998 ffffc001`00000040 ffffe001`26082730 : nt!ObpLookupObjectName+0x155
ffffd000`20cf0920 fffff802`c77a7754 : ffffe001`00000001 00000093`240fbc30 00000093`240fbc78 00000000`00020019 : nt!ObOpenObjectByName+0x1e3
ffffd000`20cf0a50 fffff802`c77a7492 : fffff96b`1d906400 00000093`23fc4d88 00000000`00000000 00000093`240fb0d8 : nt!CmOpenKey+0x2a4
ffffd000`20cf0c00 fffff802`c75727b3 : 00000000`00000008 00000000`00000000 00000093`240fb170 00000093`23fd4c60 : nt!NtOpenKey+0x12
ffffd000`20cf0c40 00007ff9`94b4ae2a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000093`240fbc08 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ff9`94b4ae2a
STACK_COMMAND: kb
FOLLOWUP_NAME: MachineOwner
IMAGE_VERSION: 6.3.9600.17195
FAILURE_BUCKET_ID: 0x9F_3_IMAGE_UsbHub3.sys
BUCKET_ID: 0x9F_3_IMAGE_UsbHub3.sys
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: km:0x9f_3_image_usbhub3.sys
FAILURE_ID_HASH: {58bbe6fe-0b43-accc-1beb-340d4227ae9c}
Followup: MachineOwner

Hi
The toshiba thinkpad should have builtin software to update drivers and software packages etc.
You can also look at this site, it might help you.
http://www.solvusoft.com/en/files/bsod-blue-screen-error/sys/windows/microsoft/windows-8-consumer-preview-iso-images/usbhub3-sys/
Hope this helps. Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

I had creative cloud installed in a parallels deskto virtual machine on my mac, I delete the virtual machine without deactivate the creative cloud. after reinstall a new VM running windows 8.1. pro 64 bits, I downloaded the creative cloud installer but it

I had creative cloud installed in a parallels deskto virtual machine on my mac, I delete the virtual machine without deactivate the creative cloud. after reinstall a new VM running windows 8.1. pro 64 bits, I downloaded the creative cloud installer but it does not install ang give an Error code 72, it is assuming that I already are using the Creative cloud in 2 computer, but itis no the case, how to solve this situation?

Dave: I did the Microsoft Update two days before this happened, and rebooted as required. I just created a new restore point and lauched Creative Cloud. Now I get the famous white screen:
It just sits and spins (been 10 minutes now).
Fortunately, I saved away this command (which I've had to use 4 or 5 times already):
del %USERPROFILE%\AppData\Local\Adobe\OOBE\opm.db
Unfortunately now, I get this (even after closing the above window):
The process cannot access the file because it is being used by another process.
So I killed everything that said "Adobe" in the task manager and this time, the command succeeded.
Fortunately, the current apps seem to still work. I can't seem to find the "Creative Cloud" app in the applications on my system, but I launched Photoshop CC, told it to look for updates, and got a list of the 5 prgorams that need updates in the Adobe Application manager:
I will proceed with the updates, holding my breath.

Operating System change from Windows 7 to windows 8.1 pro 64 bit

I have HP Pavilion Dv6-6196ex with Windows 7 64 bit as original OS. I change my hard drive to 256 mb SSD and installed new OS windows 8.1 Pro 64 bit. Is there any suitable software coming from HP that is compatible to my new OS and can i get a recovery manager from HP and installed it on my new OS?

Sorry, but HP is only supporting and providing drivers for Windows 7 for this model on the HP Pavilion dv6-6196ex Entertainment Notebook PC Drivers page. The only purpose of the HP Recovery Manager is to return the computer to its original factory state. Becasue your computer shipped with Windows 7, the HP Recovery Manager would only restore Windows 7 and not the currently installed OS.
Please see HP Forun thread entitled "8.1 recovery discs" for more information on this subject. My suggestion is to use Windows "System Image Backup" utility to create an exact image of the Windows 8.1 partition as it currently is, on an external hard drive. If your computer developes issues or you need to replace the hard drive, all you have to do is "restore" the image to the computer. Please see Windows 8.1 Tip: Use System Image Backup for instructions on creating and restoring a "Windows - System Image Backup."
If you have any further questions, please don't hesitate to ask.
Please click the White KUDOS "Thumbs Up" to show your appreciation
Frank
{------------ Please click the "White Kudos" Thumbs Up to say THANKS for helping.
Please click the "Accept As Solution" on my post, if my assistance has solved your issue. ------------V
This is a user supported forum. I am a volunteer and I don't work for HP.
HP 15t-j100 (on loan from HP)
HP 13 Split x2 (on loan from HP)
HP Slate8 Pro (on loan from HP)
HP a1632x - Windows 7, 4GB RAM, AMD Radeon HD 6450
HP p6130y - Windows 7, 8GB RAM, AMD Radeon HD 6450
HP p6320y - Windows 7, 8GB RAM, NVIDIA GT 240
HP p7-1026 - Windows 7, 6GB RAM, AMD Radeon HD 6450
HP p6787c - Windows 7, 8GB RAM, NVIDIA GT 240

Windows 8.1 Pro 64 bit

I have an Envy X2 11-g001tu (Australia) on which I am currently running Windows 8 Pro 32 bit which is very stable. I have tried to upgrade it a couple of times to 8.1 Pro 32 bit and it becomes unstable, so I have to revert, which is time consuming and inconvenient.
Since the last time I tried the drivers on the HP website have not been updated so I haven't bothered to do anything else. But tonight I was looking at the specs of the Asus Vivo Tab T810C and they are almost identical to the Envy, both running the Atom Z2760 at 1.8Ghz. The main difference was that the Asus was running 8.1 64 bit. I was told that the Atom didn't have the resources to handle 64 bit on my Envy.
Anyone care to comment on any issues upgrading to Windows 8.1 Pro 64 bit?
Thanks

Hi Ruggers. According to HP's update advisor: HP & Windows 8.1 your Envy x2 has been successfully tested with 8.1, and instructions have been provided. Here are the Windows 8.1 drivers for your Envy x2: HP ENVY x2 11-g001tu Drivers.
The Atom Z2760 processor can use only 32-bit instruction sets, as it is a 32 bit processor. As a result it can only run 32 bit operating systems.
I hope this helps.
TwoPointOh
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

Installing Windows 8.1 Pro 32 bit on Lenovo H500s

I have installed a brand new (clean) 2T drive in the Lenovo H500s and I have Windows 8.1 PRO 32 bit retail disk. I'm trying to get this to install on the new drive but can't even get the unit to see the CD.
I've gone in to the BIOS and set the CDROM as the first boot divice but when the computer is turned on it doesn't seem to recognize the drive and gives me the error message "Error 1962 No operating system found".
I've tried other DVD's that are bootable but it doesn't seem to see those either. Any ideas on this?
NOTE: I need to use the 32 bit OS because I have drivers that the device manufacture won't update to 64 bit. This is a Epilog Laser Cutter so I'm not about to spend $17,000 to replace it.

Hello Varadar,
I understand the scroll wheel on your mouse has stopped working correctly and you are seeking assistance. I am providing you with a link to a WikiHow document: How to Clean Gunk Off of an Optical Computer Mouse I found online that will demonstrate how to clean the mouse.
Please re-post if you require additional support. Thank you for posting on the HP Forums. Have a great day!
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
Dunidar
I work on behalf of HP
Find out a bit more about me by checking out my profile!
"Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter

TCS4 on Windows 8.1 Pro 64 bit

Similar Messages

Maybe you are looking for