Tech Suppo

Is there like some number I can call for tech support because this email thing is ticking me the hell off. I love Creative but I have yet to get a response form the tech crew. i sent a message a few days ago about my players battery because it is only lastingf or 6 hours!!! I have never over charged it It's onlya few months olkd and to go form 30 hours to 6 is insane. Nopt to mention it doesn't seem to function as it originally did. SO if anyone knows a number I could call please, help me out, I'm desperate.Message Edited by iamsoocool on 04-02-2008 09:23 PM

The number may differ depending upon the country that you're in. I've found the number for support under the warranty folder on the installation CD for most Creative products.
iamsoocool wrote:
SO if anyone knows a number I could call please, help me out, I'm desperate.Message Edited by iamsoocool on 04-02-2008 09:23 PM

Similar Messages

E72 IMAP email sent items sync broken - Tech Suppo...

After a frustrating 30 mins on the phone with a level 2 tech support and being fobbed off with an unnecessary patch for MfE I emailed tech support
“i have an imap email account with GMX set up on my e72 using nokia messaging. it sends and receives email fine. however, any email sent from my phone goes into the sent items folder on my phone, but not into the sent items on my email account. there is no option to tell the phone which folder to use as the sent items folder”
The reply was
“In response to your concern, please be advised that the phone's function to save your sent email to the phone's sent items folder and not on the email sent item folder is a default setting which cannot be altered.“
Brilliant eh? I have asked if there will be a fix in future firmware, but no response. This is a serious issue for anyone using the E72 for email.
I know I am not alone. Will keep you updated if I get anything else

Check this lot and tell me its not a Nokia problem.
/t5/Eseries-and-Communicators/Sent-items-problem/m-p/675487/highlight/true#M66489
/t5/Eseries-and-Communicators/Nokia-E72-Move-email-from-Mailbox-Sent-Items-folder-to-Server/m-p/6051...
/t5/Eseries-and-Communicators/E72-IMAP-Move-quot-Sent-Items-quot-really-no-way/m-p/671845/highlight/...
/t5/Eseries-and-Communicators/Cannot-get-sent-email-off-my-E72/m-p/659967/highlight/true#M64592
/t5/Eseries-and-Communicators/E72-mail-client-sent-messages-on-IMAP-server/m-p/591895/highlight/true...
Search for "E72 set items", there are loads more

HEADPHONE Jack FIXED! In New Edition - Email from Creative Tech. Suppo

Maybe you guys already know this, but I didn't.
I was shopping around for a micro and came across two different product numbers of apparently the same item (this was on Amazon). One of the numbers went with the limited edition box, which came with extra accesories, and the newer one, came with just the bare necessities.
As odd as it may seem, the newer one was cost more, even though its MSRP is lower than the Limited Edition. Here is the email transcript:
Dear ZZZZZ,
I really don't know why you are seeing the newer, Second Edition of the
Zen Micro for more money. The older edition originally retailed for
$249.99, and the newer Micro has a manufacturer's suggested retail of
$99.99.
The Second Edition did have some improvements, including a different
design for the headphone jack, as well as adding the organizational
features, such as the ability to sync with Outlook.
If you have any further questions, please give us a call at
-800-998-000. Thank you and have a great day!
Please retain all the previous correspondence when replying to this
email.
Best Regards,
XXXXX X. (#####)
Direct Sales
Creative Labs Americas
"Get Creative"
Here are the corresponding links I was talking about:
BUY.COM
Newer, #70PF08000335 (this one was confirmed in a previous email as the newer one).
http://www.buy.com/retail/product.asp?sku=904785&spf=&sp=
Older, #70PF08000000, (confirmed as limited edition in previous email).
http://www.buy.com/retail/product.asp?sku=9040497&loc=&sp=
(out of stock)
So now i'm in a jam, the limited edition is still available on Amazon and other retailers, but should I opt for the newer, "fixed" one, or take the risk and get more accesories. Also,does anyone if the USB charger causes conflicts?Message Edited by ebsameer on 09-29-2005 0:0 PM

I got my new Micro back from Creative today and they also emailed me, that the jack problem was fixed...
I noticed some things that were different from my first micro (bought in january 2005)
- the hole player seems to be a liitle more "solid"
- and its very "hard" to turn the micro on and plug in my headphones, so the jack seems to be reinforced! But you can see still these huge gaps around the jack. Hmm I'll se...
+ the the battery cover ( I don't know the english word for it ) is a bit harder to close and not as loose as before! (theres a little *clicking* sound when you close it...
Message Edited by Bachti on 09-30-2005 07:33 AM

I NEED YOUR HELP GUYS!! I WAS DOWNLOADING OSX LION WHEN MY NET CONNECTION STOPPED. THE ICON DISAPPEARED AND IT WILL TAKE 48HOURS FOR THE INTERNET CONNECTION TO BE RESTORED. WHAT SHOULD I DO? PLEASE HELP ME. IM NOT TECHIE AT ALL SO PLEASE.. PLEASE HELP ME.

The internet was working fine til 10:31am philippine time. Was downloading OSX Lion, at that time it was somewhere half. Then all of a sudden internet failed and lost connection. Called my ISP immediately and was told it would take 24-48hours for the service to be restored. THen after ending the call the OSx Lion icon disappeared. I dont know what to do. Im not techie at all. Please guys. HELP ME>

Hey allan. I dont know. Nothing seems to change. I still dont have net connection. Im at a net shop right now. (Not using mac.) What will happen to the OSX Lion that I payed for? The icon was gone. Im still in the middle of downloading it.

I have an older 8GB iPod Touch no longer supported by tech. It is locked up in "Restore" mode and fails to respond to 2-button reset. I get the apple logo and then it pos back to the cord and disc icon for restore. Any advice?

I have an older 8GB black iPod Touch (no bluetooth) no longer supported by tech. It is "locked" in restore mode. When I do a 2 button reset I can get the Apple logo but then it pops back to the synch cord-and-music disc icon indicative of restore. Any advice?

Hello honeycrisp70,
For that error, check out the article below for additional troubleshooting to get it sorted out. If it continues then you may need to contact Apple support.
Resolve iOS update and restore errors
http://support.apple.com/en-us/TS3694
Check for hardware issues
Related errors: 1, 3, 10, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1000, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
These errors mean that your device or computer may have a hardware issue that's preventing the update or restore from completing.
Check that your security software and settings aren't preventing your device from communicating with the Apple update server.
Then try to restore your iOS device two more times while connected with a cable, computer, and network you know are good.
Confirm that your security software and settings are allowing communication between your device and update servers.
If you still see the error message when you update or restore, contact Apple support.
Regards,
-Norm G.

Since updating an iphone5 to ios8.3, it is no longer recognized by my pc. An Apple tech suggested that I install itunes as the only way to assure that I have the latest driver. Any way to do this without installing itunes?

Since updating an iphone 5 to ios 8.3, it is no longer recognized by my Windows 7 pc. An Apple tech suggested that I install itunes as the only way to assure that I have the latest driver. Any way to do this without installing itunes?

Read this
Syncing to a "New" Computer or replacing a "crashed" Hard Drive

Cannot install EMET Notifier 4.1 or 5.0 Tech Preview

I uninstalled EMET notifier 3 to try out the new 5.0 tech preview. However when trying to install I get an error saying "There is a problem with this Windows Installer package. A DLL required for this install to complete could not be run. Contact your
support personnel or package vendor."
I tried installing 4.1 and get the same error. I am running Windows 8.1 Home Premium and have .Net 4 installed. I have turned on verbose logging, apologies for the massive amount of data but I didn't want anything to get missed.
The log file is below. Can anyone suggest what might be going wrong?
\Edit - The log below is pretty heavy reading, but the line that seems to be causing the trouble is:
CustomAction DIRCA_CheckFX returned actual error code 1157 (note this may not be 100% accurate if translation happened inside sandbox)
Solution
The solution is to go into c:\users\"username"\AppData\Local\ then right click on "temp" and choose "properies". Choose "security" --> edit --> add, and add the username you are using, and give yourself all rights.
I got this information from http://sourceforge.net/p/googlesyncmod/support-requests/225/?page=0
Many thanks,
Ian
=== Verbose logging started: 30/04/2014 11:25:31 Build type: SHIP UNICODE 5.00.9600.00 Calling process: C:\WINDOWS\System32\msiexec.exe ===
MSI (c) (C4:6C) [11:25:31:363]: Font created. Charset: Req=0, Ret=0, Font: Req=MS Shell Dlg, Ret=MS Shell Dlg
MSI (c) (C4:6C) [11:25:31:364]: Font created. Charset: Req=0, Ret=0, Font: Req=MS Shell Dlg, Ret=MS Shell Dlg
MSI (c) (C4:04) [11:25:31:373]: Resetting cached policy values
MSI (c) (C4:04) [11:25:31:373]: Machine policy value 'Debug' is 0
MSI (c) (C4:04) [11:25:31:373]: ******* RunEngine:
           ******* Product: C:\Users\Ian\Downloads\EMET Setup.msi
           ******* Action:
           ******* CommandLine: **********
MSI (c) (C4:04) [11:25:31:374]: Machine policy value 'DisableUserInstalls' is 0
MSI (c) (C4:04) [11:25:31:381]: SOFTWARE RESTRICTION POLICY: Verifying package --> 'C:\Users\Ian\Downloads\EMET Setup.msi' against software restriction policy
MSI (c) (C4:04) [11:25:31:381]: SOFTWARE RESTRICTION POLICY: C:\Users\Ian\Downloads\EMET Setup.msi has a digital signature
MSI (c) (C4:04) [11:25:31:427]: SOFTWARE RESTRICTION POLICY: C:\Users\Ian\Downloads\EMET Setup.msi is permitted to run at the 'unrestricted' authorization level.
MSI (c) (C4:04) [11:25:31:431]: Cloaking enabled.
MSI (c) (C4:04) [11:25:31:431]: Attempting to enable all disabled privileges before calling Install on Server
MSI (c) (C4:04) [11:25:31:433]: End dialog not enabled
MSI (c) (C4:04) [11:25:31:433]: Original package ==> C:\Users\Ian\Downloads\EMET Setup.msi
MSI (c) (C4:04) [11:25:31:433]: Package we're running from ==> C:\Users\Ian\Downloads\EMET Setup.msi
MSI (c) (C4:04) [11:25:31:435]: APPCOMPAT: Compatibility mode property overrides found.
MSI (c) (C4:04) [11:25:31:435]: APPCOMPAT: looking for appcompat database entry with ProductCode '{65BC2BDA-D828-4596-99E4-A8799C45C84C}'.
MSI (c) (C4:04) [11:25:31:435]: APPCOMPAT: no matching ProductCode found in database.
MSI (c) (C4:04) [11:25:31:440]: MSCOREE not loaded loading copy from system32
MSI (c) (C4:04) [11:25:31:443]: Machine policy value 'TransformsSecure' is 0
MSI (c) (C4:04) [11:25:31:443]: User policy value 'TransformsAtSource' is 0
MSI (c) (C4:04) [11:25:31:443]: Note: 1: 2262 2: MsiFileHash 3: -2147287038
MSI (c) (C4:04) [11:25:31:443]: Machine policy value 'DisablePatch' is 0
MSI (c) (C4:04) [11:25:31:443]: Machine policy value 'AllowLockdownPatch' is 0
MSI (c) (C4:04) [11:25:31:443]: Machine policy value 'DisableMsi' is 0
MSI (c) (C4:04) [11:25:31:443]: Machine policy value 'AlwaysInstallElevated' is 0
MSI (c) (C4:04) [11:25:31:443]: User policy value 'AlwaysInstallElevated' is 0
MSI (c) (C4:04) [11:25:31:443]: Running product '{65BC2BDA-D828-4596-99E4-A8799C45C84C}' with user privileges: It's not assigned.
MSI (c) (C4:04) [11:25:31:443]: Machine policy value 'DisableLUAPatching' is 0
MSI (c) (C4:04) [11:25:31:443]: Machine policy value 'DisableFlyWeightPatching' is 0
MSI (c) (C4:04) [11:25:31:443]: Enabling baseline caching for this transaction since all active patches are MSI 3.0 style MSPs or at least one MSI 3.0 minor update patch is active
MSI (c) (C4:04) [11:25:31:444]: APPCOMPAT: looking for appcompat database entry with ProductCode '{65BC2BDA-D828-4596-99E4-A8799C45C84C}'.
MSI (c) (C4:04) [11:25:31:444]: APPCOMPAT: no matching ProductCode found in database.
MSI (c) (C4:04) [11:25:31:444]: Transforms are not secure.
MSI (c) (C4:04) [11:25:31:444]: PROPERTY CHANGE: Adding MsiLogFileLocation property. Its value is 'C:\Users\Ian\AppData\Local\Temp\MSIc9f55.LOG'.
MSI (c) (C4:04) [11:25:31:444]: Command Line: CURRENTDIRECTORY=C:\Users\Ian\Downloads CLIENTUILEVEL=0 CLIENTPROCESSID=4548
MSI (c) (C4:04) [11:25:31:444]: PROPERTY CHANGE: Adding PackageCode property. Its value is '{69FDEBF8-3A1D-4011-AAB7-980DF90F569B}'.
MSI (c) (C4:04) [11:25:31:444]: Product Code passed to Engine.Initialize:           ''
MSI (c) (C4:04) [11:25:31:444]: Product Code from property table before transforms: '{65BC2BDA-D828-4596-99E4-A8799C45C84C}'
MSI (c) (C4:04) [11:25:31:444]: Product Code from property table after transforms: '{65BC2BDA-D828-4596-99E4-A8799C45C84C}'
MSI (c) (C4:04) [11:25:31:444]: Product not registered: beginning first-time install
MSI (c) (C4:04) [11:25:31:444]: PROPERTY CHANGE: Modifying ALLUSERS property. Its current value is '2'. Its new value: '1'.
MSI (c) (C4:04) [11:25:31:444]: PROPERTY CHANGE: Adding ProductState property. Its value is '-1'.
MSI (c) (C4:04) [11:25:31:444]: Entering CMsiConfigurationManager::SetLastUsedSource.
MSI (c) (C4:04) [11:25:31:444]: User policy value 'SearchOrder' is 'nmu'
MSI (c) (C4:04) [11:25:31:444]: Adding new sources is allowed.
MSI (c) (C4:04) [11:25:31:444]: PROPERTY CHANGE: Adding PackagecodeChanging property. Its value is '1'.
MSI (c) (C4:04) [11:25:31:444]: Package name extracted from package path: 'EMET Setup.msi'
MSI (c) (C4:04) [11:25:31:444]: Package to be registered: 'EMET Setup.msi'
MSI (c) (C4:04) [11:25:31:444]: Note: 1: 2262 2: Error 3: -2147287038
MSI (c) (C4:04) [11:25:31:445]: Note: 1: 2262 2: AdminProperties 3: -2147287038
MSI (c) (C4:04) [11:25:31:445]: Machine policy value 'AlwaysInstallElevated' is 0
MSI (c) (C4:04) [11:25:31:445]: User policy value 'AlwaysInstallElevated' is 0
MSI (c) (C4:04) [11:25:31:445]: Running product '{65BC2BDA-D828-4596-99E4-A8799C45C84C}' with user privileges: It's not assigned.
MSI (c) (C4:04) [11:25:31:445]: PROPERTY CHANGE: Adding CURRENTDIRECTORY property. Its value is 'C:\Users\Ian\Downloads'.
MSI (c) (C4:04) [11:25:31:445]: PROPERTY CHANGE: Adding CLIENTUILEVEL property. Its value is '0'.
MSI (c) (C4:04) [11:25:31:445]: PROPERTY CHANGE: Adding CLIENTPROCESSID property. Its value is '4548'.
MSI (c) (C4:04) [11:25:31:445]: TRANSFORMS property is now:
MSI (c) (C4:04) [11:25:31:445]: PROPERTY CHANGE: Adding VersionDatabase property. Its value is '200'.
MSI (c) (C4:04) [11:25:31:445]: SHELL32::SHGetFolderPath returned: C:\Users\Ian\AppData\Roaming
MSI (c) (C4:04) [11:25:31:446]: SHELL32::SHGetFolderPath returned: C:\Users\Ian\Favorites
MSI (c) (C4:04) [11:25:31:446]: SHELL32::SHGetFolderPath returned: C:\Users\Ian\AppData\Roaming\Microsoft\Windows\Network Shortcuts
MSI (c) (C4:04) [11:25:31:446]: SHELL32::SHGetFolderPath returned: C:\Users\Ian\Documents
MSI (c) (C4:04) [11:25:31:446]: SHELL32::SHGetFolderPath returned: C:\Users\Ian\AppData\Roaming\Microsoft\Windows\Printer Shortcuts
MSI (c) (C4:04) [11:25:31:446]: SHELL32::SHGetFolderPath returned: C:\Users\Ian\AppData\Roaming\Microsoft\Windows\Recent
MSI (c) (C4:04) [11:25:31:446]: SHELL32::SHGetFolderPath returned: C:\Users\Ian\AppData\Roaming\Microsoft\Windows\SendTo
MSI (c) (C4:04) [11:25:31:446]: SHELL32::SHGetFolderPath returned: C:\Users\Ian\AppData\Roaming\Microsoft\Windows\Templates
MSI (c) (C4:04) [11:25:31:447]: SHELL32::SHGetFolderPath returned: C:\ProgramData
MSI (c) (C4:04) [11:25:31:447]: SHELL32::SHGetFolderPath returned: C:\Users\Ian\AppData\Local
MSI (c) (C4:04) [11:25:31:447]: SHELL32::SHGetFolderPath returned: C:\Users\Ian\Pictures
MSI (c) (C4:04) [11:25:31:447]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Administrative Tools
MSI (c) (C4:04) [11:25:31:447]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup
MSI (c) (C4:04) [11:25:31:447]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs
MSI (c) (C4:04) [11:25:31:447]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu
MSI (c) (C4:04) [11:25:31:448]: SHELL32::SHGetFolderPath returned: C:\Users\Public\Desktop
MSI (c) (C4:04) [11:25:31:448]: SHELL32::SHGetFolderPath returned: C:\Users\Ian\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Administrative Tools
MSI (c) (C4:04) [11:25:31:448]: SHELL32::SHGetFolderPath returned: C:\Users\Ian\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup
MSI (c) (C4:04) [11:25:31:448]: SHELL32::SHGetFolderPath returned: C:\Users\Ian\AppData\Roaming\Microsoft\Windows\Start Menu\Programs
MSI (c) (C4:04) [11:25:31:448]: SHELL32::SHGetFolderPath returned: C:\Users\Ian\AppData\Roaming\Microsoft\Windows\Start Menu
MSI (c) (C4:04) [11:25:31:448]: SHELL32::SHGetFolderPath returned: C:\Users\Ian\Desktop
MSI (c) (C4:04) [11:25:31:449]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Templates
MSI (c) (C4:04) [11:25:31:449]: SHELL32::SHGetFolderPath returned: C:\WINDOWS\Fonts
MSI (c) (C4:04) [11:25:31:450]: Note: 1: 2898 2: MS Sans Serif 3: MS Sans Serif 4: 0 5: 16
MSI (c) (C4:04) [11:25:31:455]: MSI_LUA: Setting AdminUser property to 1 because this is the client or the user has already permitted elevation
MSI (c) (C4:04) [11:25:31:455]: PROPERTY CHANGE: Adding AdminUser property. Its value is '1'.
MSI (c) (C4:04) [11:25:31:455]: PROPERTY CHANGE: Adding Privileged property. Its value is '1'.
MSI (c) (C4:04) [11:25:31:455]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\MS Setup (ACME)\User Info 3: 2
MSI (c) (C4:04) [11:25:31:455]: PROPERTY CHANGE: Adding USERNAME property. Its value is 'Ian'.
MSI (c) (C4:04) [11:25:31:455]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\MS Setup (ACME)\User Info 3: 2
MSI (c) (C4:04) [11:25:31:455]: PROPERTY CHANGE: Adding DATABASE property. Its value is 'C:\Users\Ian\Downloads\EMET Setup.msi'.
MSI (c) (C4:04) [11:25:31:455]: PROPERTY CHANGE: Adding OriginalDatabase property. Its value is 'C:\Users\Ian\Downloads\EMET Setup.msi'.
MSI (c) (C4:04) [11:25:31:455]: Machine policy value 'MsiDisableEmbeddedUI' is 0
MSI (c) (C4:04) [11:25:31:455]: PROPERTY CHANGE: Adding SourceDir property. Its value is 'C:\Users\Ian\Downloads\'.
MSI (c) (C4:04) [11:25:31:455]: PROPERTY CHANGE: Adding SOURCEDIR property. Its value is 'C:\Users\Ian\Downloads\'.
MSI (c) (C4:6C) [11:25:31:456]: PROPERTY CHANGE: Adding VersionHandler property. Its value is '5.00'.
=== Logging started: 30/04/2014 11:25:31 ===
MSI (c) (C4:04) [11:25:31:459]: Note: 1: 2262 2: PatchPackage 3: -2147287038
MSI (c) (C4:04) [11:25:31:459]: Machine policy value 'DisableRollback' is 0
MSI (c) (C4:04) [11:25:31:459]: User policy value 'DisableRollback' is 0
MSI (c) (C4:04) [11:25:31:459]: PROPERTY CHANGE: Adding UILevel property. Its value is '5'.
MSI (c) (C4:04) [11:25:31:459]: Note: 1: 2262 2: Font 3: -2147287038
MSI (c) (C4:04) [11:25:31:460]: Note: 1: 2203 2: C:\WINDOWS\Installer\inprogressinstallinfo.ipi 3: -2147287038
MSI (c) (C4:04) [11:25:31:460]: Note: 1: 2262 2: LaunchCondition 3: -2147287038
MSI (c) (C4:04) [11:25:31:460]: APPCOMPAT: [DetectVersionLaunchCondition] Launch condition already passes.
MSI (c) (C4:04) [11:25:31:461]: PROPERTY CHANGE: Adding ACTION property. Its value is 'INSTALL'.
MSI (c) (C4:04) [11:25:31:461]: Doing action: INSTALL
MSI (c) (C4:04) [11:25:31:461]: Note: 1: 2262 2: ActionText 3: -2147287038
Action 11:25:31: INSTALL.
Action start 11:25:31: INSTALL.
MSI (c) (C4:04) [11:25:31:461]: UI Sequence table 'InstallUISequence' is present and populated.
MSI (c) (C4:04) [11:25:31:461]: Running UISequence
MSI (c) (C4:04) [11:25:31:461]: PROPERTY CHANGE: Adding EXECUTEACTION property. Its value is 'INSTALL'.
MSI (c) (C4:04) [11:25:31:461]: Doing action: DIRCA_CheckFX
Action 11:25:31: DIRCA_CheckFX.
Action start 11:25:31: DIRCA_CheckFX.
MSI (c) (C4:04) [11:25:31:462]: Note: 1: 2235 2: 3: ExtendedType 4: SELECT `Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM `CustomAction` WHERE `Action` = 'DIRCA_CheckFX'
MSI (c) (C4:04) [11:25:31:463]: Creating MSIHANDLE (1) of type 790542 for thread 772
MSI (c) (C4:04) [11:25:31:463]: Invoking remote custom action. DLL: C:\Users\Ian\AppData\Local\Temp\MSI9FD2.tmp, Entrypoint: CheckFX
MSI (c) (C4:9C) [11:25:31:464]: Cloaking enabled.
MSI (c) (C4:9C) [11:25:31:464]: Attempting to enable all disabled privileges before calling Install on Server
MSI (c) (C4:9C) [11:25:31:464]: Connected to service for CA interface.
CustomAction DIRCA_CheckFX returned actual error code 1157 (note this may not be 100% accurate if translation happened inside sandbox)
MSI (c) (C4:04) [11:25:31:491]: Closing MSIHANDLE (1) of type 790542 for thread 772
MSI (c) (C4:04) [11:25:31:492]: Note: 1: 1723 2: DIRCA_CheckFX 3: CheckFX 4: C:\Users\Ian\AppData\Local\Temp\MSI9FD2.tmp
MSI (c) (C4:04) [11:25:31:492]: Note: 1: 2262 2: Error 3: -2147287038
MSI (c) (C4:6C) [11:25:31:493]: Note: 1: 2262 2: Error 3: -2147287038
Info 2898.For VSI_MS_Sans_Serif13.0_0_0 textstyle, the system created a 'MS Sans Serif' font, in 0 character set, of 13 pixels height.
MSI (c) (C4:6C) [11:25:31:494]: Note: 1: 2262 2: Error 3: -2147287038
DEBUG: Error 2835: The control ErrorIcon was not found on dialog ErrorDialog
The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2835. The arguments are: ErrorIcon, ErrorDialog,
Error 1723. There is a problem with this Windows Installer package. A DLL required for this install to complete could not be run. Contact your support personnel or package vendor. Action DIRCA_CheckFX, entry: CheckFX, library: C:\Users\Ian\AppData\Local\Temp\MSI9FD2.tmp
MSI (c) (C4:04) [11:25:32:678]: Note: 1: 2262 2: Error 3: -2147287038
MSI (c) (C4:04) [11:25:32:678]: Product: EMET 4.1 -- Error 1723. There is a problem with this Windows Installer package. A DLL required for this install to complete could not be run. Contact your support personnel or package vendor. Action DIRCA_CheckFX,
entry: CheckFX, library: C:\Users\Ian\AppData\Local\Temp\MSI9FD2.tmp
Action ended 11:25:32: DIRCA_CheckFX. Return value 3.
MSI (c) (C4:04) [11:25:32:679]: Doing action: FatalErrorForm
Action 11:25:32: FatalErrorForm.
Action start 11:25:32: FatalErrorForm.
MSI (c) (C4:04) [11:25:32:680]: Note: 1: 2235 2: 3: ExtendedType 4: SELECT `Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM `CustomAction` WHERE `Action` = 'FatalErrorForm'
MSI (c) (C4:6C) [11:25:32:681]: Note: 1: 2262 2: Error 3: -2147287038
DEBUG: Error 2826: Control Line1 on dialog FatalErrorForm extends beyond the boundaries of the dialog to the right by 3 pixels
The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2826. The arguments are: FatalErrorForm, Line1, to the right
MSI (c) (C4:6C) [11:25:32:681]: Note: 1: 2262 2: Error 3: -2147287038
DEBUG: Error 2826: Control Line2 on dialog FatalErrorForm extends beyond the boundaries of the dialog to the right by 3 pixels
The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2826. The arguments are: FatalErrorForm, Line2, to the right
MSI (c) (C4:6C) [11:25:32:682]: Note: 1: 2262 2: Error 3: -2147287038
DEBUG: Error 2826: Control BannerBmp on dialog FatalErrorForm extends beyond the boundaries of the dialog to the right by 3 pixels
The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2826. The arguments are: FatalErrorForm, BannerBmp, to the right
MSI (c) (C4:6C) [11:25:32:687]: Note: 1: 2262 2: Error 3: -2147287038
Info 2898.For VsdDefaultUIFont.524F4245_5254_5341_4C45_534153783400 textstyle, the system created a 'MS Sans Serif' font, in 0 character set, of 13 pixels height.
MSI (c) (C4:6C) [11:25:32:687]: Note: 1: 2262 2: Error 3: -2147287038
Info 2898.For VSI_MS_Sans_Serif16.0_1_0 textstyle, the system created a 'MS Sans Serif' font, in 0 character set, of 20 pixels height.
Action 11:25:32: FatalErrorForm. Dialog created
MSI (c) (C4:08) [11:25:32:691]: Note: 1: 2731 2: 0
Action ended 11:25:35: FatalErrorForm. Return value 1.
Action ended 11:25:35: INSTALL. Return value 3.
MSI (c) (C4:04) [11:25:35:322]: Destroying RemoteAPI object.
MSI (c) (C4:9C) [11:25:35:324]: Custom Action Manager thread ending.
Property(C): UpgradeCode = {D12F7559-47B0-4D52-B302-737539A86620}
Property(C): WindowsFolder = C:\WINDOWS\
Property(C): ProgramMenuFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\
Property(C): DesktopFolder = C:\Users\Public\Desktop\
Property(C): SystemFolder = C:\WINDOWS\SysWOW64\
Property(C): SourceDir = C:\Users\Ian\Downloads\
Property(C): VSDFrameworkVersion = v4.0
Property(C): VSDAllowLaterFrameworkVersions = False
Property(C): ProductName = EMET 4.1
Property(C): ProductCode = {65BC2BDA-D828-4596-99E4-A8799C45C84C}
Property(C): ProductVersion = 4.1
Property(C): Manufacturer = Microsoft Corporation
Property(C): ARPHELPLINK = http://social.technet.microsoft.com/Forums/en/emet/threads
Property(C): ARPCONTACT = Microsoft Corporation
Property(C): ARPCOMMENTS = Enhanced Mitigation Experience Toolkit 4.1
Property(C): ARPURLINFOABOUT = http://www.microsoft.com/emet
Property(C): ProductLanguage = 1033
Property(C): ALLUSERS = 1
Property(C): ARPPRODUCTICON = _6FEFF9B68218417F98F549.exe
Property(C): SecureCustomProperties = PREVIOUSVERSIONSINSTALLED;NEWERPRODUCTFOUND
Property(C): RedirectedDllSupport = 2
Property(C): VersionNT = 603
Property(C): VSDNETURLMSG = This setup requires the .NET Framework version [1]. Please install the .NET Framework and run this setup again. The .NET Framework can be obtained from the web. Would you like to do this now?
Property(C): VSDIISMSG = This setup requires Internet Information Server 5.1 or higher and Windows XP or higher. This setup cannot be installed on Windows 2000. Please install Internet Information Server or a newer operating system and run this
setup again.
Property(C): VSDUIANDADVERTISED = This advertised application will not be installed because it might be unsafe. Contact your administrator to change the installation user interface option of the package to basic.
Property(C): VSDNETMSG = This setup requires the .NET Framework version [1]. Please install the .NET Framework and run this setup again.
Property(C): VSDINVALIDURLMSG = The specified path '[2]' is unavailable. The Internet Information Server might not be running or the path exists and is redirected to another machine. Please check the status of this virtual directory in the Internet Services
Manager.
Property(C): VSDVERSIONMSG = Unable to install because a newer version of this product is already installed.
Property(C): AdminMaintenanceForm_Action = Repair
Property(C): EulaForm_Property = No
Property(C): FolderForm_AllUsers = ME
Property(C): FolderForm_AllUsersVisible = 0
Property(C): ErrorDialog = ErrorDialog
Property(C): SFF_UpFldrBtn = UpFldrBtn
Property(C): SFF_NewFldrBtn = NewFldrBtn
Property(C): MaintenanceForm_Action = Repair
Property(C): DefaultUIFont = VsdDefaultUIFont.524F4245_5254_5341_4C45_534153783400
Property(C): AdminEulaForm_Property = No
Property(C): WelcomeForm_NextArgs = FolderForm
Property(C): FolderForm_PrevArgs = WelcomeForm
Property(C): FolderForm_NextArgs = EulaForm
Property(C): EulaForm_PrevArgs = FolderForm
Property(C): EulaForm_NextArgs = ConfirmInstallForm
Property(C): ConfirmInstallForm_PrevArgs = EulaForm
Property(C): AdminWelcomeForm_NextArgs = AdminFolderForm
Property(C): AdminFolderForm_PrevArgs = AdminWelcomeForm
Property(C): AdminFolderForm_NextArgs = AdminEulaForm
Property(C): AdminEulaForm_PrevArgs = AdminFolderForm
Property(C): AdminEulaForm_NextArgs = AdminConfirmInstallForm
Property(C): AdminConfirmInstallForm_PrevArgs = AdminEulaForm
Property(C): LAUNCHAPP = 1
Property(C): MsiLogFileLocation = C:\Users\Ian\AppData\Local\Temp\MSIc9f55.LOG
Property(C): PackageCode = {69FDEBF8-3A1D-4011-AAB7-980DF90F569B}
Property(C): ProductState = -1
Property(C): PackagecodeChanging = 1
Property(C): CURRENTDIRECTORY = C:\Users\Ian\Downloads
Property(C): CLIENTUILEVEL = 0
Property(C): CLIENTPROCESSID = 4548
Property(C): VersionDatabase = 200
Property(C): VersionMsi = 5.00
Property(C): VersionNT64 = 603
Property(C): WindowsBuild = 9600
Property(C): ServicePackLevel = 0
Property(C): ServicePackLevelMinor = 0
Property(C): MsiNTProductType = 1
Property(C): MsiNTSuitePersonal = 1
Property(C): WindowsVolume = C:\
Property(C): System64Folder = C:\WINDOWS\system32\
Property(C): RemoteAdminTS = 1
Property(C): TempFolder = C:\Users\Ian\AppData\Local\Temp\
Property(C): ProgramFilesFolder = C:\Program Files (x86)\
Property(C): CommonFilesFolder = C:\Program Files (x86)\Common Files\
Property(C): ProgramFiles64Folder = C:\Program Files\
Property(C): CommonFiles64Folder = C:\Program Files\Common Files\
Property(C): AppDataFolder = C:\Users\Ian\AppData\Roaming\
Property(C): FavoritesFolder = C:\Users\Ian\Favorites\
Property(C): NetHoodFolder = C:\Users\Ian\AppData\Roaming\Microsoft\Windows\Network Shortcuts\
Property(C): PersonalFolder = C:\Users\Ian\Documents\
Property(C): PrintHoodFolder = C:\Users\Ian\AppData\Roaming\Microsoft\Windows\Printer Shortcuts\
Property(C): RecentFolder = C:\Users\Ian\AppData\Roaming\Microsoft\Windows\Recent\
Property(C): SendToFolder = C:\Users\Ian\AppData\Roaming\Microsoft\Windows\SendTo\
Property(C): TemplateFolder = C:\ProgramData\Microsoft\Windows\Templates\
Property(C): CommonAppDataFolder = C:\ProgramData\
Property(C): LocalAppDataFolder = C:\Users\Ian\AppData\Local\
Property(C): MyPicturesFolder = C:\Users\Ian\Pictures\
Property(C): AdminToolsFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Administrative Tools\
Property(C): StartupFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\
Property(C): StartMenuFolder = C:\ProgramData\Microsoft\Windows\Start Menu\
Property(C): FontsFolder = C:\WINDOWS\Fonts\
Property(C): GPTSupport = 1
Property(C): OLEAdvtSupport = 1
Property(C): ShellAdvtSupport = 1
Property(C): MsiAMD64 = 6
Property(C): Msix64 = 6
Property(C): Intel = 6
Property(C): PhysicalMemory = 8052
Property(C): VirtualMemory = 5796
Property(C): LogonUser = Ian
Property(C): UserSID = S-1-5-21-48452953-3679128683-2660926274-1002
Property(C): UserLanguageID = 2057
Property(C): ComputerName = CYRIXINSTEAD
Property(C): SystemLanguageID = 2057
Property(C): ScreenX = 1920
Property(C): ScreenY = 1080
Property(C): CaptionHeight = 23
Property(C): BorderTop = 1
Property(C): BorderSide = 1
Property(C): TextHeight = 16
Property(C): TextInternalLeading = 3
Property(C): ColorBits = 32
Property(C): TTCSupport = 1
Property(C): Time = 11:25:35
Property(C): Date = 30/04/2014
Property(C): MsiNetAssemblySupport = 4.0.30319.33440
Property(C): MsiWin32AssemblySupport = 6.3.9600.16384
Property(C): AdminUser = 1
Property(C): Privileged = 1
Property(C): USERNAME = Ian
Property(C): DATABASE = C:\Users\Ian\Downloads\EMET Setup.msi
Property(C): OriginalDatabase = C:\Users\Ian\Downloads\EMET Setup.msi
Property(C): SOURCEDIR = C:\Users\Ian\Downloads\
Property(C): VersionHandler = 5.00
Property(C): UILevel = 5
Property(C): ACTION = INSTALL
Property(C): EXECUTEACTION = INSTALL
=== Logging stopped: 30/04/2014 11:25:35 ===
MSI (c) (C4:04) [11:25:35:331]: Windows Installer installed the product. Product Name: EMET 4.1. Product Version: 4.1. Product Language: 1033. Manufacturer: Microsoft Corporation. Installation success or error status: 1603.
MSI (c) (C4:04) [11:25:35:333]: Grabbed execution mutex.
MSI (c) (C4:04) [11:25:35:333]: Cleaning up uninstalled install packages, if any exist
MSI (c) (C4:04) [11:25:35:334]: MainEngineThread is returning 1603
=== Verbose logging stopped: 30/04/2014 11:25:35 ===

I uninstalled EMET notifier 3 to try out the new 5.0 tech preview. However when trying to install I get an error saying "There is a problem with this Windows Installer package. A DLL required for this install to complete could not be run. Contact your support
personnel or package vendor."
I tried installing 4.1 and get the same error. I am running Windows 8.1 Home Premium and have .Net 4 installed. I have turned on verbose logging, apologies for the massive amount of data but I didn't want anything to get missed.
The log file is below. Can anyone suggest what might be going wrong?
Many thanks,
Ian
I am having exactly the same problem. But I also can't even uninstall EMET 3.0 or EMET 4.0 both of which I have installed on my machine. I get the same error message when I try to uninstall them !! I need to uninstall them so that I can install EMET 4.1
or EMET 5.0.
I have been trying to do this for more than a month but without any luck. So any help will be much appreciated.
Thanks,
Mohamed

HT201269 itunes cannot see my iphone backup. I have a backup of the backup on an external HD, but even tech support cannot figure this one out. I copy and paste backups into the correct folder but itunes still does not see it. All I need are my contact

Sorry for short novel I am writing. I just wanted to cover as much backround as possible.
So, here it goes. I backed up my iphone 4 after renting a movie. The movie only played the starting credits before I was called on for daddy duty. A few days later the movie would not play, so I restored my phone from my backup. The movie would still would not play so itunes support refunded my purchase and ended my viewing privileges for that rental after verifying that I had not viewed the movie. I then had a problem with my contacts showing up twice in the contacts list after the restore. So I attempted another restore. All was well at this point. I then started having trouble with my pc and decided to copy the internal drive to an external source. A week later I had a system failure and did a factory restore on my computer. I re-installed itunes and tried to copy and paste the old backup into the new itunes. Now itunes just flat out does not see the backup file (I failed to mention that I did a factory reset on the iphone after the last backup, hopping to start fresh). Tech support had me uninstall and re-install itunes and then copy and paste the old backup into the newly installed itunes with no luck. The files are all there, but itunes just doesn't see them (itunes says the device has not been backed up to the cloud or to the local machine). We then tried backing up the factory restored iphone and replacing that restore file with one of my old backups on the external drive. Ok, this is where it gets weird. We replaced the guts of the folder but left the folder itself so itunes would continue to recognize the new backup folder with the old files. Whoohoo, itunes now see's a backup folder full of old files, or so we thought. The new files were deleted using shift delete so they would be gone for good and not mix with any files or folders. When I restore my phone, it restores the files that were deleted from the restore file (pause here for a moment and imagine the stupid look on the face of tech support and I while we silently wonder how files that were permanently deleted were restored). This left tech support and I both scratching our heads. My service issue was escalated to the next level. I waited for the phone call the next day that was scheduled at 10am to my wife's phone, but the call never came through. As usual, apple disappoints again. I just bought an iphone 5s and still have the iphone 4, and am looking for a solution to retrieve my contacts and restore to the 4 or 5s. I am guessing that files in other folders must be associated with the iphone backup in order for itunes to retrieve the files. Any ideas or support in retrieving my contacts would be greatly appreciated.

Sorry for short novel I am writing. I just wanted to cover as much backround as possible.
So, here it goes. I backed up my iphone 4 after renting a movie. The movie only played the starting credits before I was called on for daddy duty. A few days later the movie would not play, so I restored my phone from my backup. The movie would still would not play so itunes support refunded my purchase and ended my viewing privileges for that rental after verifying that I had not viewed the movie. I then had a problem with my contacts showing up twice in the contacts list after the restore. So I attempted another restore. All was well at this point. I then started having trouble with my pc and decided to copy the internal drive to an external source. A week later I had a system failure and did a factory restore on my computer. I re-installed itunes and tried to copy and paste the old backup into the new itunes. Now itunes just flat out does not see the backup file (I failed to mention that I did a factory reset on the iphone after the last backup, hopping to start fresh). Tech support had me uninstall and re-install itunes and then copy and paste the old backup into the newly installed itunes with no luck. The files are all there, but itunes just doesn't see them (itunes says the device has not been backed up to the cloud or to the local machine). We then tried backing up the factory restored iphone and replacing that restore file with one of my old backups on the external drive. Ok, this is where it gets weird. We replaced the guts of the folder but left the folder itself so itunes would continue to recognize the new backup folder with the old files. Whoohoo, itunes now see's a backup folder full of old files, or so we thought. The new files were deleted using shift delete so they would be gone for good and not mix with any files or folders. When I restore my phone, it restores the files that were deleted from the restore file (pause here for a moment and imagine the stupid look on the face of tech support and I while we silently wonder how files that were permanently deleted were restored). This left tech support and I both scratching our heads. My service issue was escalated to the next level. I waited for the phone call the next day that was scheduled at 10am to my wife's phone, but the call never came through. As usual, apple disappoints again. I just bought an iphone 5s and still have the iphone 4, and am looking for a solution to retrieve my contacts and restore to the 4 or 5s. I am guessing that files in other folders must be associated with the iphone backup in order for itunes to retrieve the files. Any ideas or support in retrieving my contacts would be greatly appreciated.

I was using OS Snow Leopard and on 8/1/13 I downloaded Mountain Lion and found out it was not compatible with my HP printer (HP photosmart C5580) so I called Apple and asked how to get Mountain Lion off and Snow Leopard back on. The Tech told me to

I was using OS Snow Leopard and on 8/1/13 I downloaded Mountain Lion. Then I found out it was not compatible with my HP Printer (HP Photosmart C5580 all-in-one) so I called Apple support and the tech told me to erase the hard drive instead of going in the time machine. Well I did that and then it took about three hours three days a week for about three weeks on the phone with an apple tech to get all my stuff back on my computer. I have had trouble with my printer (won't do the scan anymore and wasn't printing on my DVDs. Also the computer keeps freezing up when it is in the sleep mode, etc.
When I tried to list my problem on this forum it lists your OS at the bottom and mine had Mountain Lion listed as what I was using so apparently it didn't erase it. Want to know how to get Mountain Lion off and put my Snow Leopard on so things start working right.

Go to the  menu/About This Mac - what OS version shows there?
Do a backup, preferably 2 separate ones on 2 separate drives.
Revert to a Previous OS X
Revert to Snow Leopard
If you do revert, I'd use Setup Assistant to restore your data. This process takes a while, so do it when you won't need the computer for several hours, based on my experience.

How will an external Hard drive designed for the macbook Pro work with my White Macbook? My white macbook has a Firewire 400 and the G-Tech HD has a 800 to 400 compatible cable for the firewire.

I am asking this because I want the G-Tech Hard drive says that it is designed for the macbook pro. Yet, I want to back up faster with by using my firewire 400 which is not an option on the one designed for the white macbook that does not have a firewire (only a USB port.) The G-Tech Hard drive comes with the 800 to 400 compatible cable and has 5400 RPM with 750 GB. Also, I've heard that laptops with low battery (mine all the time) won't have the power for a bus powered Hard drive (as in no ac plug in adaptor.) Can I just plug in my laptop? Any one know the answers from experience with this hard drive?

As far as I know, if a harddrive works with a Macpro, it should work with the Macbook: if your Macbook is low on power, plug in the AC adapter
If your Macbook has a firewire port, then it should be fine. BUt i would do somemore research first.

I tried to sync my iPod touch to a new laptop and it deleted all of my music and videos. I called tech support and they told me to email iTunes and they would give it back to me. How do I do this??

I tried to sync my iPod touch to a new MacPro laptop and it deleted all of my music and videos. I called tech support and they told me to email iTunes and they would give it back to me. How do I do this??

Correct. When you update via iTunes all synced media that is not in your iTunes library will be lost.
As IO said before:
You can redownload most iTunes pruchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
I do not think it included audio books.

For those of you with a Windows computer and the iOS device is not syncing or showing up in iTunes. here is a known solution that has been working for tech support!

I know this seems to be an emerging issue ever since the update to iTunes 11.1.4, some iPhones or other iOS devices are not showing up in iTunes or syncing. I'm not sure if Apple really knowns of this issue, but tech support has a (mostly) sure fire way of resolcing this issue. It's only for Windows computers though.
Go to the article http://support.apple.com/kb/ts1538 and follow the Section 5 Verify Apple Mobile Device USB driver is installed. When you clik on that section, go to your version of Windows (it seems to be happening mostly across Windows 8) . And then to the section: If Apple iPod, Aple iPhone, or Apple iPad is listed.
The gist of what you need to do:
Windows 8 (since it seems to be the most affected) move your cursor to the upper ight corner of your screen) and click on the Magnifying glass. Type in devmgmt.msc and this should bring up the Device Manager. Onc eyou are in the device manager, look for the "Portable device" or "Universial Serial bus Controller" list, and you should see the "Apple iPhone/iPad/iPod" listed. Onc eyou see it, right click it, choose "Update software driver." Now, IT WILL SAY THE DRIVER IS UPDATED. I CANNOT STRESS THIS ENOUGH. Select "Browse my computer for driver software." Onc eyou choose that, select "Let me pick from a lsit of drivers on my computer." You should see the option "Have Disk." Choose that. Again, I KNOW you do not have a physical disk, but the file we need is already on your computer. After Hard Disk, choose Browse again. Follow this file path to the file we need: C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers.. In the Driver's folder, you should see the "usbaaple" or "usbappl64" (if you have the 64 bit for Windows). Double click on that file, and hit OK. The file should install, and once it's finished check your iTunes!!! You may want to unplug your device and plug it back it before doing all of this. I REALLY hope this works for you all as well!

How can I change my file extension from m4p to something else? I have had no success being able to play or burn my purchased music. I keep getting error 2122. If I can change the format I should be able to move it to another player or at least burn it in Nero. Thanks.
Angie

IT BEEN A MONTH WITHOUT PS CC AND CANNOT GET TECH SUPPORTHELP

I have been using PS since the beginning. I now have joined the masses and subscribe to PS CC. It does not bother me to pay a monthly fee. What does bother me is Adobe Tech support SUCKS.
I was in India the first 2 weeks in Nov and took 4,980 pic. I have been post processing them since I came home. I use plug-ins Nik and Topaz. On Dec. 1 my computer went to the “blue screen”. When I rebooted in the safe mode, all my programs came back ok and things seemed to work. However all versions of my PS ( I have CS5, CS6 and CC) would load and then I would get a windows message “that PS had stopped working and was closing”. So I started the calls to Adobe and finally on Dec 3, I worked with a tech, of course in India, for 2 hours, He took me through soooooooo many things. The bottom line was, he was not able to get PS CS 6 back into the Creative Cloud Desktop App. He COULD NOT get the CC app to load. He said he would escalate the problem and someone would call within 2-4 days. To date Dec, 18 no one has called, I have however called THREE MORE times. Yesterday, I asked to speak to an Adobe team supervisor and again promised someone would call me…AND THEY DID NOT.
In the meantime, I think I found the reason why my computer crashed…it was the Nik plug-in. The tech on Dec 3 had done an Adobe cleaner and all my Preset & plugin I had to put back. When I loaded Nik and used Color Efex I got the error message as above. So I uninstalled it and got in touch with Nik. They had me upgrade my video card and several other things to no avail.
So I called on Dec, got a Supervison who PROMISED ME on his mothers grave that I would get a callback in 15 min.! NEVER DID
Today, all I want is my PS CC back… finish my post processing of my India photos and then I will tackle the possibility of a computer problem and reformatting my hard drive…I work for a computer company so it can be done.

Hello
I had exactly this problem. In the end i used the online service and they fixed it for me. It was something to do with how the data was set up on my computer and they remotely accessed my computer fixing the issue for me. It was all very complex and they were very good at sorting it, highly recommended.
Took them about half hour in total

IPod Classic 80GB - "iTunes library cannot be saved you do not have enough access privileges for this operation" It says it has synced but it hasn't. Help please I am not very tech minded

iPod Classic 80GB. Message reads ' iTunes library cannot be saved you do not have enough access privileges for this operation'. It says it has synced but it hasn't. Please help, I am not very tech minded.

See this article about troubleshooting the error message regarding access privelages. It may be preventing your iTunes library from being able to save/retain music you have recently imported to it, which may explain why no new content is being added to your device.
Trouble adding music to iTunes library or importing audio CD
B-rock

Never again!! The worst customer service!! Tech support etc..

I purchased the note book mini for Rogers Wireless. It has the built in rocket stick.. I signed a 3 yr contract and paid 100.00 for the mini. I pay 48.56 a month for the wireless service. My note book was maybe 3 months old. I came home for a long weekend to find the mini not working would not turn on and if it did turn on the screen was black.. After being on the phone with tech support for almost 3 hours they had me taking apart the mini doing things that i felt were not my job to do.. They then told me that they would send me a ups box to send it for repair. Oct 12 was when it was sent out. Today is now the 26th of Oct. I have been on the phone with customer 3 times since the 12.. I could not for the life of me understand their broken english I ask to be transferred to someone that knew what they were doing they could not even find any info on my case #. They would just keep transfering me to other people then I would have to say the same thing over and over. So today I spent 2.5 hrs on the phone with them again. I was wondering why the status of my mini was that I owed them 359.00 for repair. They had no idea why this was and that they would call me back,. I asked to speak to a supervisor and he told me that he is to busy to talk to me!!!! I was like are you kidding me.. HP is a JOKE. so not only did I get f@#k on the mini I am in a 3 yr contract with the thing and it dose not even WORK...
I will never ever ever buy an HP ever again.. Back to apple for me

Should of taken it back to Rodgers for an exchange.
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