Technical error on Lookup in ccBPM

Hi,
After we patch Pi server form sp14 to 23 we get error :
Technical error occurred during Lookup in ccBPM
And on TCO  SLG1 - Application log is  "Alert category ZFI-CAX_LOOKUP does not exists".
Any help.
regards

Hi spantaleoni,
Thanks for reply, I am new on PI, Can you explain what you mean by But the alert category still exist??.
I patch Pi installation and now We have problem on ccBPM flow to RKI (Lookup Company))
On  SLG1 - Application log I have som red entry :
Alert category PROCESS ALERT does not exist Message no. SALERT012 and
Alert category ZFI-CAX_LOOKUP does not exist Message no. SALERT012. It is the only massages I have .
Regards

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    Hello Jose,
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